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Summary of reviewsThe Hub Boutique Hotel enjoys a highly favorable reputation for its central location, which is convenient for accessing shopping centers, the airport and business areas. Guests appreciate the quiet, private atmosphere and the secure off-street parking. The area is considered safe, making it especially comforting for travelers and the friendly, helpful staff significantly enhance the overall experience.
The hotel's breakfast receives mostly positive feedback for being nicely prepared and tasty with some guests even describing it as excellent. However, a common critique is the lack of variety and occasional issues with freshness. Despite this, many found the breakfast to offer good value for money and satisfactory overall.
Rooms at The Hub Boutique Hotel are frequently praised for their spaciousness, cleanliness and comfort, featuring large, comfortable beds and amenities like large showers and fridges. Minor issues such as dampness, unusual smells and temperature inconsistencies were noted, along with occasional noise from the main road and the absence of drinking water in the rooms. Nonetheless, the positive attributes, along with friendly staff and secure premises, contribute to a predominantly pleasant experience.
The hotel's cleanliness is widely commended with guests often mentioning the well-maintained and tidy nature of the venue, which enhances the homely and inviting atmosphere. Though a few guests noted issues like dirty carpets and occasional poor cleaning in specific areas, the overall satisfaction with cleanliness is high.
The staff's friendliness and professionalism consistently receive positive remarks. Guests feel well-cared for from arrival, appreciating the team's willingness to accommodate requests and provide assistance. This enhances the reputation of excellent service, despite sporadic mentions of unfriendliness.
The wifi service at The Hub Boutique Hotel has mixed reviews with some guests experiencing slow and unstable connections, while others commended its excellent speed. Connectivity issues and inconsistent signals were reported, indicating room for improvement in this area.
Finally, the beds' comfort receives mixed feedback. Many guests found them clean and very comfortable, but a significant number also cited discomfort due to hard mattresses, hollows and unsatisfactory pillows.
Overall, The Hub Boutique Hotel is valued for its central, safe location, cleanliness, helpful staff and comfortable rooms with minor areas for improvement noted in breakfast variety, wifi consistency and bed comfort.
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