Greenbank Hotel
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Summary of reviewsGreenbank Hotel enjoys an outstanding reputation for its diverse amenities and exceptional guest experiences, primarily highlighted through its prime location, stellar breakfast offerings and high standards of cleanliness.
The location of the hotel is frequently commended for its picturesque harbor and sea views, providing a serene and scenic backdrop from various vantage points, including rooms, the bar and the restaurant. Its proximity to Falmouth's town center, beaches, pubs and restaurants enhances its appeal, making it convenient for relaxation and exploration. Ample parking and accommodating staff further elevate the ease and enjoyment of staying at Greenbank Hotel.
Breakfast is another standout feature, earning accolades for its variety, quality and the delightful dining experience. Guests enjoy freshly cooked, served breakfasts in a setting with stunning views of Falmouth Harbour. The use of high-quality local ingredients and a flexible menu add to the exceptional value, making for a memorable start to the day.
Dinner receives mixed reviews. While many guests praise the excellent and tasty meals, especially the seafood platters and scallops, a few note average food quality and limited menu variety. Booking in advance is recommended due to the popularity of the hotel's dining options.
Room quality is generally regarded as high with spacious, clean and comfortable accommodations offering beautiful harbor views. Some guests, however, mention smaller rooms and occasional bathroom issues. Nonetheless, the overall cleanliness, modern amenities and thoughtful touches like well-stocked tea and coffee facilities contribute to a positive guest experience.
The cleanliness of the hotel not only extends to guest rooms but also to public areas, earning the property high marks for its immaculate condition. This dedication to hygiene enhances the comfort and relaxation of guests during their stay.
The staff at Greenbank Hotel stand out for their friendliness, professionalism and attentiveness, contributing significantly to the positive experiences of guests. The consistent high-quality service across reception, dining and bar services underscores the staff's commitment to making guests feel welcomed and valued.
Free WiFi is another appreciated amenity with most guests noting its reliability and high performance, despite a few isolated reports of inconsistency.
Greenbank Hotel also caters well to families, offering a friendly and welcoming environment with specific provisions for children and dementia-friendly accommodations. The pet-friendly nature of the hotel is notable with ample facilities and thoughtful touches to ensure a pleasant stay for guests traveling with dogs.
Overall, Greenbank Hotel successfully maintains its four-star standing by delivering high-quality service, comfortable accommodations and various amenities that cater to a wide range of guest needs, making it a preferred choice for scenic getaways, family vacations and pet-friendly stays.
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The location of the hotel is frequently commended for its picturesque harbor and sea views, providing a serene and scenic backdrop from various vantage points, including rooms, the bar and the restaurant. Its proximity to Falmouth's town center, beaches, pubs and restaurants enhances its appeal, making it convenient for relaxation and exploration. Ample parking and accommodating staff further elevate the ease and enjoyment of staying at Greenbank Hotel.
Breakfast is another standout feature, earning accolades for its variety, quality and the delightful dining experience. Guests enjoy freshly cooked, served breakfasts in a setting with stunning views of Falmouth Harbour. The use of high-quality local ingredients and a flexible menu add to the exceptional value, making for a memorable start to the day.
Dinner receives mixed reviews. While many guests praise the excellent and tasty meals, especially the seafood platters and scallops, a few note average food quality and limited menu variety. Booking in advance is recommended due to the popularity of the hotel's dining options.
Room quality is generally regarded as high with spacious, clean and comfortable accommodations offering beautiful harbor views. Some guests, however, mention smaller rooms and occasional bathroom issues. Nonetheless, the overall cleanliness, modern amenities and thoughtful touches like well-stocked tea and coffee facilities contribute to a positive guest experience.
The cleanliness of the hotel not only extends to guest rooms but also to public areas, earning the property high marks for its immaculate condition. This dedication to hygiene enhances the comfort and relaxation of guests during their stay.
The staff at Greenbank Hotel stand out for their friendliness, professionalism and attentiveness, contributing significantly to the positive experiences of guests. The consistent high-quality service across reception, dining and bar services underscores the staff's commitment to making guests feel welcomed and valued.
Free WiFi is another appreciated amenity with most guests noting its reliability and high performance, despite a few isolated reports of inconsistency.
Greenbank Hotel also caters well to families, offering a friendly and welcoming environment with specific provisions for children and dementia-friendly accommodations. The pet-friendly nature of the hotel is notable with ample facilities and thoughtful touches to ensure a pleasant stay for guests traveling with dogs.
Overall, Greenbank Hotel successfully maintains its four-star standing by delivering high-quality service, comfortable accommodations and various amenities that cater to a wide range of guest needs, making it a preferred choice for scenic getaways, family vacations and pet-friendly stays.
Luxury Hotel
An historic hotel situated on Falmouth harbour with panoramic views. It provides luxurious rooms and suites, including features like roll-top baths, and offers award-winning dining in its restaurant and a traditional pub.
Hotel near Golf Courses
A historic hotel on the Falmouth harbour, providing access to Falmouth Golf Club. It offers a comfortable and scenic base for golfers visiting the area.
Hotel Taking Steps Towards Sustainability
The Greenbank Hotel is actively working towards becoming completely plastic-free, having replaced plastic toiletry bottles with refillable ceramic ones. They have also eliminated plastic straws and pens. The hotel is committed to reducing its carbon footprint through infrastructure improvements, including new windows, modern insulation, and the adoption of new technologies.
Hotel for Honeymoon
This four-star hotel in Falmouth offers harbor views and a romantic retreat. It provides a two-night stay package with dinner, breakfast, and champagne.
Dog Friendly Hotel
The Greenbank Hotel welcomes dogs with open arms, offering dog-friendly rooms, a private quay, and harbor-facing gardens. Dogs are allowed in all areas of The Working Boat pub downstairs. The hotel provides a comfortable stay for both humans and their furry friends.
Romantic Hotel
The Greenbank Hotel, located in Falmouth, offers waterfront views and a historic atmosphere. Its unique location and cozy ambiance make it a great choice for a romantic getaway.
Business Hotel
The Greenbank Hotel is known for the amazing fresh seafood served at its on-site restaurant and the upscale laidback luxury. The Greenbank offers access to private pontoons for guests arriving by boat.
Hotel with EV Charging Stations
Electric vehicle charging is available on-site for guests. The hotel has 1 slow charging device with 1 connector.
4-Star Hotel
Located on the Falmouth harbor, the Greenbank Hotel offers a mix of traditional charm and modern comfort. It features a waterfront restaurant, cozy bar, and well-appointed rooms, making it a great choice for exploring the maritime history of Falmouth.
Boutique-style Hotel
Family Friendly Hotel
Guest Reviews
The Greenbank Hotel boasts an exceptional location praised by guests for its stunning harbor and sea views. This dreamlike setting places the hotel right by the waterside, offering captivating vistas from the bar, restaurant and many of the rooms. Located within walking distance to the charming town center of Falmouth, it provides easy access to beaches, pubs, restaurants and various other attractions. Guests frequently highlighted the picturesque scenery and beautiful property, emphasizing the ideal positioning both for relaxation and exploration. The convenient parking and accommodating staff also contribute positively to the overall experience, enhancing the hotel’s reputation as the perfect spot for scenic getaways.
Greenbank Hotel’s breakfast offerings receive high praise from guests, who consistently commend the quality, variety and delightful dining experience. The breakfast is often described as incredible, exceptional and superb with many noting the delicious and freshly cooked meals. Diners appreciate that the breakfast is served rather than buffet style, often in a lovely restaurant or on a terrace overlooking Falmouth Harbour, which offers stunning views that enhance the morning meal.
Guests lauded the wide selection, including high-quality local ingredients and the flexibility to choose from individually tailored menus. Many felt that the breakfast was a significant factor in the hotel's value. The service is often highlighted as friendly and attentive, although a few noted occasional lapses in speed and efficiency.
Particular favorites include the cooked-to-order options, plentiful portions and an extensive range of choices to suit all tastes. On the downside, there were a few mentions of underwhelming aspects, such as occasional slow service, early-arriving toast and a lack of certain buffet options or variety in cereals and pastries.
Overall, the breakfast experience at Greenbank Hotel is predominantly positive, contributing significantly to guests' enjoyment and making it a memorable start to the day with its great food and picturesque views.
Dinner at Greenbank Hotel received a mix of praise and criticism from guests. On the positive side, many guests found the food to be very good or excellent with particular commendations for the dining room's tasty offerings and superb meals in the pub. The restaurant, often highlighted for its delicious fare and special views, was described as serving outstanding and fantastic food with an excellent menu featuring great seafood platters and superb scallops. Guests appreciated the clean and lovely location, along with the friendly service and promptness.
However, not all feedback was glowing. Some guests found the food to be average with a few noting it was not particularly special or impressive. There were also comments about the dinner menu lacking lighter options and being somewhat repetitive after a couple of days. Quality concerns were raised with occasional mentions of poor meal quality and food that didn’t impress.
Overall, while many diners enjoyed their meals and praised both the food and the setting, there is room for improvement in menu variety and consistency in food quality. For those planning a visit, it’s recommended to book tables in advance, especially for evening meals, due to the popularity of the hotel’s dining options.
'Greenbank Hotel' rooms offer a mix of experiences, mostly leaning toward the positive. Guests frequently praised the spaciousness with many emphasizing the large, comfortable rooms and the stunning views, especially those overlooking the harbour. Cleanliness was another recurring highlight, as rooms were often described as spotless and well-kept. Comfortable beds, modern amenities and well-furnished decor contributed to the hotel's appeal.
However, some guests pointed out areas for improvement. A notable number mentioned that certain rooms could be small and there were occasional complaints about room worthiness compared to the cost. Bathrooms received mixed feedback with some being described as large and well-equipped, while others were noted as small or having an unpleasant drain smell.
Overall, the room quality at 'Greenbank Hotel' was generally viewed as high with excellent service and thoughtful touches like well-stocked tea and coffee facilities adding to the experience. The location also contributed positively, offering great views and easy access to local attractions. Despite a few inconsistencies, most guests found their stay comfortable and enjoyable.
Greenbank Hotel has garnered largely positive feedback concerning the quality of its beds. Guests frequently describe the beds as comfortable, aiding in a good night's sleep and often mention the exceptionally high standard of bedding. Rooms are noted to contain high-quality beds with some reviewers specifically praising the beds for being very comfortable and supportive. The bedding itself is repeatedly highlighted for its superb quality.
Occasionally, guests remark on issues with bed firmness and quality, including mentions of overly firm or soft mattresses and a few reports of beds with issues like sinking in the middle. Despite these isolated complaints, the general consensus leans heavily towards satisfaction with many guests enjoying exceptionally comfortable beds that contribute significantly to a restful stay at the hotel.
In summary, at Greenbank Hotel, guests can generally expect well-maintained, high-quality beds that provide a comfortable and pleasant sleeping experience, enhanced by premium bedding.
Greenbank Hotel demonstrates an impressive commitment to cleanliness with many guests praising its spotless condition. The rooms, in particular, receive high marks for being immaculately maintained, very clean and tidy. Reviewers note that not only are the rooms exceptionally clean, but they are also comfortable and well-kept. The overall cleanliness of the hotel is often described as fantastic, superb and very high, often leading guests to feel comfortable and relaxed during their stay.
The cleanliness extends beyond the rooms with public areas such as bathrooms and the hotel property frequently highlighted for their pristine condition. Guests appreciated the modern and fresh decor, noting the hotel's clean and charming appearance. Despite a few isolated incidents of uncleanliness, such as sticky handrails and dirty carpets, the majority of reviews express satisfaction with the hotel's hygiene standards.
The spacious and modern nature of the rooms, combined with the dedicated housekeeping, contributes significantly to the positive guest experience. Though some minor issues were noted, such as a lack of thorough room servicing and occasional maintenance oversights, the general consensus is that Greenbank Hotel is a clean and inviting place to stay.
Visitors to the Greenbank Hotel frequently commend the exceptional quality of its staff, highlighting their friendliness, professionalism and attentiveness. Many guests appreciated the warm welcome and helpful assistance from staff across various areas of the hotel, including the reception, dining and bar services. The consistently high level of training and professionalism was evident with specific mentions of the staff being knowledgeable and courteous.
Service at the hotel has been described as first-rate with many reviews praising the excellent and faultless performance of the team. Guests noticed the prompt and efficient service, which was delivered with a personable touch. The helpfulness of the staff extended to going out of their way to fulfill guests' requests, showcasing their dedication to guest satisfaction.
Even during busy times, the staff maintained a high level of friendliness and professionalism, making guests feel genuinely welcomed and valued. There were occasional mentions of miscommunication or less attentive moments, particularly at reception or in the restaurant, but these instances seem to be exceptions rather than the norm.
The overall sentiment underscores an impressive consistency in delivering high-quality service, making the staff one of the standout features of the Greenbank Hotel. Whether it’s the excellent reception staff, attentive dining personnel or the overall friendly and helpful atmosphere, the staff's dedication significantly enhances the guest experience at the hotel.
The Greenbank Hotel offers a commendable WiFi experience with many guests praising its high-quality and exceptional performance. Several visitors noted the very good to superb WiFi quality, making it suitable for various internet needs. Free WiFi is available, adding to the convenience. However, there were a few instances where the WiFi connection was reported as slow and occasionally inconsistent, dipping in and out. Despite these occasional issues, the overall consensus points towards a reliable and high-standard internet service.
Greenbank Hotel stands out as a family-friendly destination, offering a relaxing and welcoming atmosphere for guests of all ages. The hotel creates an overall good environment for families with a family-oriented and friendly setting that ensures everyone feels comfortable and at home. Its popularity among families is evident, as the premises are described repeatedly as a great option for those traveling with children.
The Children’s menu has been a particular hit, making meal times enjoyable for younger guests. This attention to detail in catering to family needs contributes significantly to its reputation as an ideal spot for family getaways. Moreover, Greenbank Hotel is recognized for being dementia-friendly, ensuring guests with specific needs are well accommodated and feel welcomed.
The consistent emphasis on a family-oriented and family-friendly atmosphere across various reviews highlights Greenbank as a reliable choice for families looking to create cherished memories in a supportive and thoughtful environment.
Greenbank Hotel has garnered several reviews highlighting its standing as a four-star establishment. Guests frequently mention the hotel being maintained to four-star standards, which is reflected in the high-quality service and accommodations provided. The overall guest experience consistently aligns with four-star expectations, offering comfort and amenities that are typical of such a rating.
The hotel accommodates a business class environment, ensuring a professional atmosphere with appropriate four-star services. Facilities are noted to be good and while some reviews praise the exceptional customer service, there are occasional mentions of room temperature issues and the cost of the stay being hard to justify.
Though a few guests felt the service could be better for a four-star hotel, the majority of feedback underscores a high comfort level and an appreciation of the value received. Despite some debate over its exact rating, many agree that the hotel's prime location adds significant appeal. Overall, Greenbank Hotel stands out for its four-star accommodation and service quality, delivering a solid experience for visitors.
Greenbank Hotel is an exemplary destination for pet owners, consistently noted for its exceptional dog-friendly atmosphere. Guests highlight the accommodating nature of the hotel with dedicated pet-friendly gardens and floors that ensure a comfortable stay for their furry companions. The environment is described as super dog-friendly with specific provisions like benches for dogs and welcome packs that make even the youngest puppies feel well-catered for.
The hotel's commitment to being a pet-friendly location extends throughout its facilities. This includes accommodation in dog-friendly rooms and the option to request dog-friendly tables in the restaurant, where the evening meals receive positive remarks. The staff is frequently praised for their friendliness and attentiveness, creating an overall welcoming atmosphere for both pets and their owners.
Greenbank Hotel's pet-friendly garden is a particular highlight, providing an enjoyable outdoor space for dogs to explore. Whether it's the complimentary pet-friendly floor or the overall welcoming environment, the hotel proves to be an ideal choice for those traveling with their dogs. Many guests regard it as one of the most genuinely dog-friendly hotels they've ever experienced, making it a highly recommended spot for pet owners looking for a seamless and inviting stay.
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Location
Breakfast
Guests lauded the wide selection, including high-quality local ingredients and the flexibility to choose from individually tailored menus. Many felt that the breakfast was a significant factor in the hotel's value. The service is often highlighted as friendly and attentive, although a few noted occasional lapses in speed and efficiency.
Particular favorites include the cooked-to-order options, plentiful portions and an extensive range of choices to suit all tastes. On the downside, there were a few mentions of underwhelming aspects, such as occasional slow service, early-arriving toast and a lack of certain buffet options or variety in cereals and pastries.
Overall, the breakfast experience at Greenbank Hotel is predominantly positive, contributing significantly to guests' enjoyment and making it a memorable start to the day with its great food and picturesque views.
Dinner
However, not all feedback was glowing. Some guests found the food to be average with a few noting it was not particularly special or impressive. There were also comments about the dinner menu lacking lighter options and being somewhat repetitive after a couple of days. Quality concerns were raised with occasional mentions of poor meal quality and food that didn’t impress.
Overall, while many diners enjoyed their meals and praised both the food and the setting, there is room for improvement in menu variety and consistency in food quality. For those planning a visit, it’s recommended to book tables in advance, especially for evening meals, due to the popularity of the hotel’s dining options.
Rooms
However, some guests pointed out areas for improvement. A notable number mentioned that certain rooms could be small and there were occasional complaints about room worthiness compared to the cost. Bathrooms received mixed feedback with some being described as large and well-equipped, while others were noted as small or having an unpleasant drain smell.
Overall, the room quality at 'Greenbank Hotel' was generally viewed as high with excellent service and thoughtful touches like well-stocked tea and coffee facilities adding to the experience. The location also contributed positively, offering great views and easy access to local attractions. Despite a few inconsistencies, most guests found their stay comfortable and enjoyable.
Beds
Occasionally, guests remark on issues with bed firmness and quality, including mentions of overly firm or soft mattresses and a few reports of beds with issues like sinking in the middle. Despite these isolated complaints, the general consensus leans heavily towards satisfaction with many guests enjoying exceptionally comfortable beds that contribute significantly to a restful stay at the hotel.
In summary, at Greenbank Hotel, guests can generally expect well-maintained, high-quality beds that provide a comfortable and pleasant sleeping experience, enhanced by premium bedding.
Cleanliness
The cleanliness extends beyond the rooms with public areas such as bathrooms and the hotel property frequently highlighted for their pristine condition. Guests appreciated the modern and fresh decor, noting the hotel's clean and charming appearance. Despite a few isolated incidents of uncleanliness, such as sticky handrails and dirty carpets, the majority of reviews express satisfaction with the hotel's hygiene standards.
The spacious and modern nature of the rooms, combined with the dedicated housekeeping, contributes significantly to the positive guest experience. Though some minor issues were noted, such as a lack of thorough room servicing and occasional maintenance oversights, the general consensus is that Greenbank Hotel is a clean and inviting place to stay.
Staff
Service at the hotel has been described as first-rate with many reviews praising the excellent and faultless performance of the team. Guests noticed the prompt and efficient service, which was delivered with a personable touch. The helpfulness of the staff extended to going out of their way to fulfill guests' requests, showcasing their dedication to guest satisfaction.
Even during busy times, the staff maintained a high level of friendliness and professionalism, making guests feel genuinely welcomed and valued. There were occasional mentions of miscommunication or less attentive moments, particularly at reception or in the restaurant, but these instances seem to be exceptions rather than the norm.
The overall sentiment underscores an impressive consistency in delivering high-quality service, making the staff one of the standout features of the Greenbank Hotel. Whether it’s the excellent reception staff, attentive dining personnel or the overall friendly and helpful atmosphere, the staff's dedication significantly enhances the guest experience at the hotel.
Wi-Fi
Family
The Children’s menu has been a particular hit, making meal times enjoyable for younger guests. This attention to detail in catering to family needs contributes significantly to its reputation as an ideal spot for family getaways. Moreover, Greenbank Hotel is recognized for being dementia-friendly, ensuring guests with specific needs are well accommodated and feel welcomed.
The consistent emphasis on a family-oriented and family-friendly atmosphere across various reviews highlights Greenbank as a reliable choice for families looking to create cherished memories in a supportive and thoughtful environment.
4 Star
The hotel accommodates a business class environment, ensuring a professional atmosphere with appropriate four-star services. Facilities are noted to be good and while some reviews praise the exceptional customer service, there are occasional mentions of room temperature issues and the cost of the stay being hard to justify.
Though a few guests felt the service could be better for a four-star hotel, the majority of feedback underscores a high comfort level and an appreciation of the value received. Despite some debate over its exact rating, many agree that the hotel's prime location adds significant appeal. Overall, Greenbank Hotel stands out for its four-star accommodation and service quality, delivering a solid experience for visitors.
Dog Friendly
The hotel's commitment to being a pet-friendly location extends throughout its facilities. This includes accommodation in dog-friendly rooms and the option to request dog-friendly tables in the restaurant, where the evening meals receive positive remarks. The staff is frequently praised for their friendliness and attentiveness, creating an overall welcoming atmosphere for both pets and their owners.
Greenbank Hotel's pet-friendly garden is a particular highlight, providing an enjoyable outdoor space for dogs to explore. Whether it's the complimentary pet-friendly floor or the overall welcoming environment, the hotel proves to be an ideal choice for those traveling with their dogs. Many guests regard it as one of the most genuinely dog-friendly hotels they've ever experienced, making it a highly recommended spot for pet owners looking for a seamless and inviting stay.
No, Greenbank Hotel doesn't have any pool.
No, a spa isn't available at Greenbank Hotel.
Yes, Greenbank Hotel welcomes dogs.
No, parking facilities aren't available at Greenbank Hotel.
No, Greenbank Hotel doesn't have a gym.
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