Hotel Spa Odeón
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Summary of reviewsThe Hotel Spa Odeón garners generally positive reviews with some areas of improvement. Guests commend the hotel's **location**, especially its proximity to a large shopping center with ample dining options, easy parking and good transport links, making it convenient for business travelers and those exploring nearby attractions. However, its industrial surroundings and distance from Ferrol's city center are less appealing to those seeking a more picturesque setting.
The **breakfast** experience is generally favored for its range and quality of options, including fresh fruits, yogurts and pastries, often described as phenomenal and very good. Some guests, however, note limitations in variety and quality, particularly in beverages, suggesting room for improvement to meet 4-star standards.
**Dinner** reviews are mixed but lean towards positive with many appreciating the good value for money, tasty food and excellent staff service. Criticisms revolve around the limited and repetitive menu and occasional quality issues, though overall the dining experience is considered decent.
When it comes to the **rooms**, guests are pleased with their spaciousness, modern amenities and cleanliness. Suite options and comfortable beds add to the appeal, although some have encountered issues with room temperature control and minor maintenance needs. Cleanliness across the hotel is highly praised, contributing to a pleasant stay.
The hotel's **staff** is frequently lauded for their friendliness, attentiveness and exceptional service, enhancing the overall guest experience. While the **WiFi** receives mixed reviews with some guests encountering connectivity issues, the hotel's strong customer service mitigates these concerns.
The **spa** receives positive feedback for its cleanliness, well-maintained facilities and friendly staff despite some operational hiccups and overcrowding concerns. Guests value the convenience and the organized scheduling system, even though the pandemic has affected access.
**Parking** is another standout feature with ample free and affordable paid options that provide convenience to visitors. The **gym**, while functional for basic workouts, is noted to be outdated and in need of better equipment.
For **families**, the hotel is an excellent choice. Spacious family rooms, enjoyable spa experiences and the hotel's overall layout cater well to families with high marks for friendly and attentive staff ensuring a comfortable stay for all.
Overall, beds are a particularly appreciated feature, frequently described as very comfortable and spacious, enhancing the overall comfort of the accommodations.
Categories
The **breakfast** experience is generally favored for its range and quality of options, including fresh fruits, yogurts and pastries, often described as phenomenal and very good. Some guests, however, note limitations in variety and quality, particularly in beverages, suggesting room for improvement to meet 4-star standards.
**Dinner** reviews are mixed but lean towards positive with many appreciating the good value for money, tasty food and excellent staff service. Criticisms revolve around the limited and repetitive menu and occasional quality issues, though overall the dining experience is considered decent.
When it comes to the **rooms**, guests are pleased with their spaciousness, modern amenities and cleanliness. Suite options and comfortable beds add to the appeal, although some have encountered issues with room temperature control and minor maintenance needs. Cleanliness across the hotel is highly praised, contributing to a pleasant stay.
The hotel's **staff** is frequently lauded for their friendliness, attentiveness and exceptional service, enhancing the overall guest experience. While the **WiFi** receives mixed reviews with some guests encountering connectivity issues, the hotel's strong customer service mitigates these concerns.
The **spa** receives positive feedback for its cleanliness, well-maintained facilities and friendly staff despite some operational hiccups and overcrowding concerns. Guests value the convenience and the organized scheduling system, even though the pandemic has affected access.
**Parking** is another standout feature with ample free and affordable paid options that provide convenience to visitors. The **gym**, while functional for basic workouts, is noted to be outdated and in need of better equipment.
For **families**, the hotel is an excellent choice. Spacious family rooms, enjoyable spa experiences and the hotel's overall layout cater well to families with high marks for friendly and attentive staff ensuring a comfortable stay for all.
Overall, beds are a particularly appreciated feature, frequently described as very comfortable and spacious, enhancing the overall comfort of the accommodations.
Romantic Hotel
Featuring a spa, this hotel provides an opportunity for relaxation and pampering. The combination of wellness facilities and comfortable accommodations makes it suitable for a romantic getaway.
Hotel with Parking
This hotel provides parking facilities. It also features a spa and other amenities for a comfortable stay.
Hotel with Gym
Featuring a spa, this hotel also includes a gym, allowing guests to maintain their fitness regime during their stay.
4-Star Hotel
This 4-star hotel is recognized as a luxurious establishment offering a complete haven of serenity in a peaceful environment. It boasts top-quality facilities, including a spa with an indoor pool, Turkish steam bath, and hot tub. Guests consistently rate its cleanliness at 9.0 and comfort at a perfect 10.0, ensuring a highly comfortable and high-quality stay.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Business Hotel
Accessible Hotel
Guest Reviews
The Hotel Spa Odeón hotel offers a mixed bag when it comes to its location. Positioned in an industrial area on the outskirts of Ferrol, the hotel benefits from its proximity to a large shopping center teeming with restaurants, bars and various stores, making it convenient for guests looking for dining and shopping options. Easy parking and good transport links add to the appeal for those traveling by car. Its setting is also suitable for those on a business trip or exploring Narón and nearby attractions.
However, the hotel’s distance from Ferrol's city center—about an hour's walk or a short car ride away—means it's less ideal for those wanting immediate access to the cultural heart of the city. The industrial surroundings may lack charm and can seem somewhat desolate to some visitors. Despite these drawbacks, many guests still find the location very good and suitable for their needs.
In summary, Hotel Spa Odeón is well-situated for convenience shopping and dining, although it might not be the best choice for those seeking a picturesque or central city experience.
The breakfast experience at Hotel Spa Odeón presents a mix of opinions among guests with several expressing enthusiasm for its variety and quality. Many praised the buffet for its range of fruit, yogurts, pastries and cereals, noting that it was complete, varied and delicious. Positive comments described the breakfast as phenomenal, unbeatable and very good, often highlighting the freshness of products and tasty offerings.
On the other hand, there were notable criticisms regarding the limited variety, low quality of certain items and lack of fresh products, which some guests found disappointing for a 4-star hotel. Some mentioned that the coffee was often cold and watered down, while juices were likened to sweetened drinks rather than fresh options. There were also comments about the breakfast area lacking atmosphere and the overall experience feeling basic and not up to par with the hotel's star rating.
Despite these mixed reviews, the breakfast was generally considered to be good, complete and in some instances, excellent considering the price. However, guests consistently suggested improvements in variety and quality to better meet expectations for a 4-star establishment.
The dinner experience at Hotel Spa Odeón offers a mixed bag of reviews, reflecting a range of opinions on both quality and service. On the positive side, many guests appreciate the good value for money, describing the food as delicious, well-cooked and tasty. The staff’s dedication and customer service frequently garner high praise, often marked as a standout feature of the dining experience.
However, some recurring critiques suggest room for improvement. The menu is often noted to be simple and lacking in variety with a static selection offering three starters and three main courses that don't change regularly. The quality of side dishes, such as packaged potato chips and instances of poorly cooked food, have disappointed some guests. Additionally, portions at dinner are sometimes considered insufficient with several comments about the scarcity of food choices.
While the dinner is sometimes described as basic but correct and quite decent for a hotel restaurant, the repetitive nature and simplicity of the menu have left others wanting more variety and better quality. On the more critical end of the spectrum, some reviews mention awful or terrible dining experiences, encompassing flavorless and undercooked meals.
In summary, dining at Hotel Spa Odeón could be a satisfying experience, particularly if good customer service and reasonable pricing are top priorities. However, for guests seeking more elaborate and diverse culinary options, the hotel's dinner offerings may fall short of expectations.
At 'Hotel Spa Odeón,' the rooms stand out for their spaciousness with many guests highlighting their large, almost suite-like dimensions. Cleanliness and modern amenities are consistently praised, making the rooms feel both welcoming and comfortable. Many rooms feature modern interiors with comfortable beds and ample facilities, such as fridges and good showers. The hotel offers suites with multiple rooms, some spanning two stories, allowing for a luxurious stay with plenty of room to relax.
Despite the positive feedback, there are some issues noted by guests. In some rooms, the heating system and air conditioning do not function properly, leading to uncomfortable temperatures. Additionally, a few guests mentioned maintenance needs, such as low water pressure in showers, noisy rooms and occasional cleanliness lapses. Nonetheless, these concerns appear to be exceptions rather than the norm, as many visitors appreciate the overall comfort and cleanliness the hotel provides.
The hotel's staff also receive commendations for their friendliness and attentiveness, often offering complimentary upgrades to larger suites, enhancing the overall guest experience. With its spacious and modern rooms, 'Hotel Spa Odeón' ensures a comfortable stay, even if there are occasional hiccups with room amenities.
At Hotel Spa Odeón, the beds receive glowing praise from guests, frequently highlighted as a standout feature of their stay. Described by many as very comfortable, the beds are often labeled as huge and clean with several reviews lauding the quality of the mattresses and the overall comfort they provide. Numerous guests mention the excellent and super comfortable beds and the pillows are regularly noted for their comfort as well. The spaciousness of the beds is also a recurring point of satisfaction with some guests appreciating the provision of extra pillows.
On a less positive note, a few reviews mention issues such as squeaky beds, mattresses sinking in the middle and some discomfort with particularly hard or soft mattresses. A couple of comments address the presence of uncomfortable plastic sofa and chairs and some guests note that beds in other rooms were not as agreeable as their own.
Despite these occasional drawbacks, the general consensus remains that the beds at Hotel Spa Odeón significantly contribute to a restful and enjoyable stay, marked by their size, comfort and quality.
The Sercotel Odeón stands out for its commendable cleanliness. Guests frequently noted that both the rooms and common areas were consistently very clean and well-maintained. The hotel ensures a comfortable stay with spacious, clean and modern rooms, receiving high praise for their upkeep. Housekeeping receives positive mentions for maintaining cleanliness daily with effective anti-COVID measures also highlighted.
Furthermore, the spa area maintains high standards of cleanliness, adding to the overall pleasant experience at the hotel. While a few guests pointed out minor issues like dust on furniture, crumbs and occasional spiderwebs, these incidents seemed to be exceptions rather than the norm. Some feedback indicated that there is room for improvement in certain areas, such as corners and floor cleaning.
Overall, the hotel's cleanliness is frequently described as excellent with many guests appreciating the clean and fresh ambiance. Despite a few isolated comments on minor cleanliness lapses, the general consensus paints a picture of a well-kept and comfortable establishment.
Reviews of Hotel Spa Odeón overwhelmingly highlight the exceptional friendliness and professionalism of the hotel staff. Guests frequently describe the team as very helpful, kind and attentive, always going out of their way to meet the needs and requests of their visitors. The reception staff, in particular, received numerous mentions for their welcoming demeanor and efficient service with special praise directed towards individuals such as Laura and Javier for their hospitality and efficiency in the dining room.
The overall guest experience is marked by high levels of satisfaction with the customer service, characterized by an attentive and polite approach. The cleaning and restaurant staff are consistently recognized for their excellent service, contributing to a pleasant and accommodating atmosphere. Even in the spa, the girls were described as wonderful and professional, enhancing the relaxation experience for guests.
However, there are occasional remarks about less favorable interactions, chiefly with a few receptionists who were perceived as unfriendly or inattentive. Despite these isolated comments, the general consensus points towards a positive customer service experience with staff who are professional, friendly and dedicated to ensuring a comfortable and enjoyable stay for all guests.
Guests of Hotel Spa Odeón have expressed mixed opinions about the hotel's WiFi. On the positive side, some reviews indicated that the WiFi was generally stable, convenient and suitable for basic internet usage. Additionally, a few guests mentioned good WiFi alongside other comfortable amenities such as a comfortable bed.
However, several others had negative experiences with the hotel's internet, describing it as very bad and terrible. There were also references to poor internet connection and issues with obtaining the correct internet address with some needing to call multiple times to resolve their issues.
Despite these WiFi challenges, the hotel has been praised for its excellent service, especially in the Breakfast-Cafeteria and the spa's excellent facilities for relaxation.
The Hotel Spa Odeón offers a mixed experience according to guest reviews. On the positive side, the spa is described as very good, well-equipped and with direct access from the hotel, making it a convenient option for guests looking for some relaxation. It features various facilities, including baths, saunas, jetted tubs and multiple relaxation zones, all maintained to high cleanliness standards. The staff in the spa are often praised for their friendliness and helpfulness.
However, there are consistent issues noted with the spa's functionality and size. Some installations, such as the jets, showers and saunas, were not always operational, leading to disappointment for some visitors. Overcrowding is also a common concern with guests citing it as noisy and not comfortable, detracting from the intended relaxing atmosphere. A few mention the water being cold and others describe the decor as needing improvement.
Despite these setbacks, the value for money and the organized scheduling system are highlighted as positives and the spa remains a recommended feature for guests seeking a good spa service at a reasonable price. However, during the pandemic, the spa faced closures, affecting guest access and overall experience.
Guests at Hotel Spa Odeón have expressed mixed feelings about the hotel’s gym. While some describe the gym as very complete and decent, there are remarks suggesting that it falls short of expectations for a four-star hotel. Several comments note that the equipment appears outdated with some machines seemingly from the 70s. However, others found the space nice and functional enough for basic workouts. Despite its adequacy for some, there is a consensus that the gym could benefit from renovation and better equipment to meet modern standards.
Guests who have stayed at Hotel Spa Odeón frequently mention the convenience and availability of parking options around the hotel. Many reviewers found it easy to park with ample free parking spaces available nearby and in the surrounding area, even on weekends. There is also a large private garage in the basement, which guests described as affordable and easy to access, providing direct access to the hotel. Multiple comments highlight that the paid parking, whether in the garage or outside, is reasonably priced and worth the cost. The convenience of being able to park near the hotel, combined with good availability of parking spots, has been appreciated by many. While there were a couple of mentions regarding the cost associated with parking, the overall sentiment reflects satisfaction with the parking facilities offered by the hotel.
Hotel Spa Odeón is a cherished destination for families, celebrated for its exceptional service and family-friendly environment. The hotel provides spacious family rooms and large suites that can comfortably accommodate families, making it an ideal choice for those traveling with kids. Guests have frequently highlighted the expansive and well-appointed accommodations, noting that they easily fit a family of four.
The family-centric atmosphere extends beyond just the rooms. Reviewers have praised the hotel's various family-centered activities and amenities, particularly the enjoyable family spa experiences. Such offerings contribute to a pleasant and relaxing stay, catering to the needs of both parents and children alike.
Furthermore, the staff at Hotel Spa Odeón receive high marks for their friendliness and superb attention to guests, ensuring a warm and welcoming stay for every member of the family. The hotel’s layout includes ample space which is suitable for families, enhancing the overall comfort and convenience of a family vacation.
In summary, Hotel Spa Odeón stands out as an excellent choice for families seeking a spacious, accommodating and relaxing hotel experience, complete with enjoyable activities and a highly attentive staff.
The Hotel Spa Odeón in Narón offers a mixed experience that leaves many guests questioning its four-star rating. While it provides good value for money, many aspects of the hotel do not meet the standards expected of a four-star establishment. Guests repeatedly mention that the facilities and services are more in line with a three-star hotel. Issues such as overcrowded spa sessions, basic room amenities and empty minibars contribute to this perception. Cleanliness and soundproofing also need serious improvement.
Breakfast falls short of four-star quality and the overall experience feels underwhelming for a hotel of this stated caliber. Although some visitors acknowledge that everything was perfect during their stay, the consensus shows a clear gap between the hotel's claims and reality. This suggests that while the Sercotel Odeón may be a decent option for those looking for a three-star experience, it doesn't quite deliver the luxury and quality expected from a four-star rating.
Hotel Spa Odeón is a modern hotel that stands out as an excellent choice for business travelers. Its ideal location is perfect for quick stops and offers good value for money, making it a popular choice for repeat visitors. The hotel features a quiet and secluded atmosphere, which is ideal for business stays. Guests appreciate the calm environment and good WiFi connection, essential for a productive work trip. The rooms are spacious, comfortable and soundproofed, creating a suitable setting for rest and work.
The amenities tailored to business travelers include several business room options and facilities for business meetings. The hotel also boasts a good parking area and is easily accessible by bus, enhancing convenience for corporate guests. Human quality employees provide excellent service, contributing to a very good stay.
While there are mixed feelings about the overall interior ambiance, described as sterile and typical of a business hotel, the focus remains on the excellent value and suitability for business travel. The junior suite has received particular praise for its comfort and practicality for business purposes. Overall, Hotel Spa Odeón meets and often exceeds expectations for business travel, making it a recommended choice for traveling professionals.
SPA Sercotel Odeón offers a mixed experience in terms of accessibility for guests with disabilities. The hotel is equipped with facilities suited for disabled guests, featuring large rooms with extra height security and accessible public areas. Its location is favorable with proximity to shops, commercial centers and public transport making it easy to reach the city center. However, some reviews mention drawbacks such as a dangerous bathtub and a slow elevator. The hotel's industrial area setting leads to significant traffic noise and the decoration is considered somewhat too sober. While the service for SPA activities is praised, there are remarks about the room's comfort being compromised by its cold temperature and limited desk outlets.
Hotel Spa Odeón is characterized by its lovely and romantic atmosphere, making it an ideal spot for couples seeking a peaceful retreat. The hotel's tranquil and serene ambiance adds to its romantic appeal, perfect for a swift escape with a partner. The location itself is inherently romantic, enhancing the experience for guests looking for a special getaway. Various romantic amenities and package options further cater to those on honeymoon or simply wanting to celebrate their love. Many guests express a desire to return, evidencing the hotel's ability to create memorable and intimate experiences.
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Location
However, the hotel’s distance from Ferrol's city center—about an hour's walk or a short car ride away—means it's less ideal for those wanting immediate access to the cultural heart of the city. The industrial surroundings may lack charm and can seem somewhat desolate to some visitors. Despite these drawbacks, many guests still find the location very good and suitable for their needs.
In summary, Hotel Spa Odeón is well-situated for convenience shopping and dining, although it might not be the best choice for those seeking a picturesque or central city experience.
Breakfast
On the other hand, there were notable criticisms regarding the limited variety, low quality of certain items and lack of fresh products, which some guests found disappointing for a 4-star hotel. Some mentioned that the coffee was often cold and watered down, while juices were likened to sweetened drinks rather than fresh options. There were also comments about the breakfast area lacking atmosphere and the overall experience feeling basic and not up to par with the hotel's star rating.
Despite these mixed reviews, the breakfast was generally considered to be good, complete and in some instances, excellent considering the price. However, guests consistently suggested improvements in variety and quality to better meet expectations for a 4-star establishment.
Dinner
However, some recurring critiques suggest room for improvement. The menu is often noted to be simple and lacking in variety with a static selection offering three starters and three main courses that don't change regularly. The quality of side dishes, such as packaged potato chips and instances of poorly cooked food, have disappointed some guests. Additionally, portions at dinner are sometimes considered insufficient with several comments about the scarcity of food choices.
While the dinner is sometimes described as basic but correct and quite decent for a hotel restaurant, the repetitive nature and simplicity of the menu have left others wanting more variety and better quality. On the more critical end of the spectrum, some reviews mention awful or terrible dining experiences, encompassing flavorless and undercooked meals.
In summary, dining at Hotel Spa Odeón could be a satisfying experience, particularly if good customer service and reasonable pricing are top priorities. However, for guests seeking more elaborate and diverse culinary options, the hotel's dinner offerings may fall short of expectations.
Rooms
Despite the positive feedback, there are some issues noted by guests. In some rooms, the heating system and air conditioning do not function properly, leading to uncomfortable temperatures. Additionally, a few guests mentioned maintenance needs, such as low water pressure in showers, noisy rooms and occasional cleanliness lapses. Nonetheless, these concerns appear to be exceptions rather than the norm, as many visitors appreciate the overall comfort and cleanliness the hotel provides.
The hotel's staff also receive commendations for their friendliness and attentiveness, often offering complimentary upgrades to larger suites, enhancing the overall guest experience. With its spacious and modern rooms, 'Hotel Spa Odeón' ensures a comfortable stay, even if there are occasional hiccups with room amenities.
Beds
On a less positive note, a few reviews mention issues such as squeaky beds, mattresses sinking in the middle and some discomfort with particularly hard or soft mattresses. A couple of comments address the presence of uncomfortable plastic sofa and chairs and some guests note that beds in other rooms were not as agreeable as their own.
Despite these occasional drawbacks, the general consensus remains that the beds at Hotel Spa Odeón significantly contribute to a restful and enjoyable stay, marked by their size, comfort and quality.
Cleanliness
Furthermore, the spa area maintains high standards of cleanliness, adding to the overall pleasant experience at the hotel. While a few guests pointed out minor issues like dust on furniture, crumbs and occasional spiderwebs, these incidents seemed to be exceptions rather than the norm. Some feedback indicated that there is room for improvement in certain areas, such as corners and floor cleaning.
Overall, the hotel's cleanliness is frequently described as excellent with many guests appreciating the clean and fresh ambiance. Despite a few isolated comments on minor cleanliness lapses, the general consensus paints a picture of a well-kept and comfortable establishment.
Staff
The overall guest experience is marked by high levels of satisfaction with the customer service, characterized by an attentive and polite approach. The cleaning and restaurant staff are consistently recognized for their excellent service, contributing to a pleasant and accommodating atmosphere. Even in the spa, the girls were described as wonderful and professional, enhancing the relaxation experience for guests.
However, there are occasional remarks about less favorable interactions, chiefly with a few receptionists who were perceived as unfriendly or inattentive. Despite these isolated comments, the general consensus points towards a positive customer service experience with staff who are professional, friendly and dedicated to ensuring a comfortable and enjoyable stay for all guests.
Wi-Fi
However, several others had negative experiences with the hotel's internet, describing it as very bad and terrible. There were also references to poor internet connection and issues with obtaining the correct internet address with some needing to call multiple times to resolve their issues.
Despite these WiFi challenges, the hotel has been praised for its excellent service, especially in the Breakfast-Cafeteria and the spa's excellent facilities for relaxation.
Spa
However, there are consistent issues noted with the spa's functionality and size. Some installations, such as the jets, showers and saunas, were not always operational, leading to disappointment for some visitors. Overcrowding is also a common concern with guests citing it as noisy and not comfortable, detracting from the intended relaxing atmosphere. A few mention the water being cold and others describe the decor as needing improvement.
Despite these setbacks, the value for money and the organized scheduling system are highlighted as positives and the spa remains a recommended feature for guests seeking a good spa service at a reasonable price. However, during the pandemic, the spa faced closures, affecting guest access and overall experience.
Gym
Parking
Family
The family-centric atmosphere extends beyond just the rooms. Reviewers have praised the hotel's various family-centered activities and amenities, particularly the enjoyable family spa experiences. Such offerings contribute to a pleasant and relaxing stay, catering to the needs of both parents and children alike.
Furthermore, the staff at Hotel Spa Odeón receive high marks for their friendliness and superb attention to guests, ensuring a warm and welcoming stay for every member of the family. The hotel’s layout includes ample space which is suitable for families, enhancing the overall comfort and convenience of a family vacation.
In summary, Hotel Spa Odeón stands out as an excellent choice for families seeking a spacious, accommodating and relaxing hotel experience, complete with enjoyable activities and a highly attentive staff.
4 Star
Breakfast falls short of four-star quality and the overall experience feels underwhelming for a hotel of this stated caliber. Although some visitors acknowledge that everything was perfect during their stay, the consensus shows a clear gap between the hotel's claims and reality. This suggests that while the Sercotel Odeón may be a decent option for those looking for a three-star experience, it doesn't quite deliver the luxury and quality expected from a four-star rating.
Business
The amenities tailored to business travelers include several business room options and facilities for business meetings. The hotel also boasts a good parking area and is easily accessible by bus, enhancing convenience for corporate guests. Human quality employees provide excellent service, contributing to a very good stay.
While there are mixed feelings about the overall interior ambiance, described as sterile and typical of a business hotel, the focus remains on the excellent value and suitability for business travel. The junior suite has received particular praise for its comfort and practicality for business purposes. Overall, Hotel Spa Odeón meets and often exceeds expectations for business travel, making it a recommended choice for traveling professionals.
Accessible
Romantic
No, Hotel Spa Odeón doesn't have any pool.
Yes, a spa is available at Hotel Spa Odeón.
No, Hotel Spa Odeón doesn't allow dogs.
Yes, parking facilities are available at Hotel Spa Odeón.
Yes, Hotel Spa Odeón has a gym.
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