Hótel Austur is widely appreciated for its prime location in Reyðarfjörður, offering guests easy access to nearby natural attractions such as a beautiful fjord and waterfall. Its proximity to essential amenities like grocery stores and gas stations enhances convenience, further supported by welcoming and friendly staff who make visitors feel at home. Guests enjoy splendid views and the appealing setting along the Ringstraße, making the hotel a favored stop for travelers exploring Iceland.
Breakfast at Hótel Austur generally leaves guests satisfied with its abundant offerings. The continental breakfast includes a range of items such as hard-cooked eggs, cold cuts, fresh veggies, and cookies, with gluten-free options available for those with dietary restrictions. The self-service format is organized, providing a good value for money and serving as an effective start to the day for most guests, despite occasional feedback regarding limited bread choices or lack of variety.
The rooms at Hótel Austur are mostly praised for their cleanliness and comfort. Many guests comment positively on the spaciousness, especially those with private bathrooms, and the comfort of the beds, which are often highlighted as the best encountered in Iceland. Well-equipped with amenities like a refrigerator and kettle, the rooms offer practicality for travelers. While some rooms are noted as simple or in need of refurbishment, the overall ambiance is warm and welcoming.
Cleanliness is a strong attribute at Hótel Austur, with many guests acknowledging the tidy environment upon arrival, contributing to a comfortable stay. The bedding receives particular mention for enhancing coziness. Though there are occasional remarks regarding bathroom cleanliness, the hotel generally offers a calm and clean atmosphere that meets guest expectations.
The staff at Hótel Austur significantly enhance the guest experience with their friendliness and accommodating nature. Reviews often emphasize the warm welcome provided by the team, including gestures like offering coffee from the owner. The staff, including specific individuals noted for their helpfulness, contribute to a hospitable environment, aiding guests even in challenging situations. The spectacular views, including sightings of the northern lights, complement the hospitable atmosphere and leave a lasting positive impression.