Chandos Premier Folkestone (Channel Tunnel) Hotel
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Summary of reviewsChandos Premier Folkestone (Channel Tunnel) Hotel enjoys widespread acclaim for its prime location and welcoming ambiance. Strategically situated near the Eurotunnel terminal and within easy walking distance to the train station, the town center, beach, bars, restaurants and the harbor, its location is lauded for convenience and accessibility. The proximity to local amenities such as shops and eating establishments, along with available parking, enhances its appeal for travelers seeking a practical base for their visits.
The rooms at the hotel come with mixed reviews. Guests appreciate the spacious and comfortable beds, alongside courteous customer service. While some rooms are highlighted for being large, clean and comfortable, others are noted as needing renovation with issues like dingy carpets, stained towels and occasional noise. Despite these aspects, the rooms are often considered satisfactory, especially for short stays and small families.
The hotel's cleanliness has drawn varying opinions. Some guests commend the rooms as clean and tidy, attributing the positive experience to the friendly and accommodating staff, notably the owner, Richard, who is frequently praised for his warm, polite and helpful demeanor. Conversely, concerns about the overall hygiene, including dirty bathrooms, stained carpets and unclean sheets, have been cited, suggesting that cleanliness may not consistently meet all travelers' expectations.
The lack of breakfast services has been a common source of disappointment for some guests, who expected at least basic provisions based on the hotel's advertising. However, alternatives for a hearty full English breakfast are conveniently located nearby.
Complimentary WiFi, while appreciated, is noted for its inconsistent quality, particularly in rooms on higher floors. Guests often need to request the access code as it isn’t provided at check-in, which can be mildly inconvenient.
In summary, Chandos Premier Folkestone (Channel Tunnel) Hotel offers great value for its strategic location and friendly service, making it a viable option for budget-conscious travelers, provided they are aware of and can overlook the potential inconsistencies in room maintenance and cleanliness standards.
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The rooms at the hotel come with mixed reviews. Guests appreciate the spacious and comfortable beds, alongside courteous customer service. While some rooms are highlighted for being large, clean and comfortable, others are noted as needing renovation with issues like dingy carpets, stained towels and occasional noise. Despite these aspects, the rooms are often considered satisfactory, especially for short stays and small families.
The hotel's cleanliness has drawn varying opinions. Some guests commend the rooms as clean and tidy, attributing the positive experience to the friendly and accommodating staff, notably the owner, Richard, who is frequently praised for his warm, polite and helpful demeanor. Conversely, concerns about the overall hygiene, including dirty bathrooms, stained carpets and unclean sheets, have been cited, suggesting that cleanliness may not consistently meet all travelers' expectations.
The lack of breakfast services has been a common source of disappointment for some guests, who expected at least basic provisions based on the hotel's advertising. However, alternatives for a hearty full English breakfast are conveniently located nearby.
Complimentary WiFi, while appreciated, is noted for its inconsistent quality, particularly in rooms on higher floors. Guests often need to request the access code as it isn’t provided at check-in, which can be mildly inconvenient.
In summary, Chandos Premier Folkestone (Channel Tunnel) Hotel offers great value for its strategic location and friendly service, making it a viable option for budget-conscious travelers, provided they are aware of and can overlook the potential inconsistencies in room maintenance and cleanliness standards.
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Guest Reviews
Situated in an exceptional location, the Chandos Premier Folkestone (Channel Tunnel) Hotel offers a blend of convenience and accessibility. With its close proximity to the Eurotunnel terminal, it serves as a perfect stopover for travelers planning to use the channel tunnel. The hotel is also just a five-minute walk from the train station and around ten minutes from Folkestone town center, making it an ideal base for exploring the city.
Visitors appreciate the central placement of the hotel, which allows easy access to the beach, town center, bars, restaurants and the harbor. The location also offers the practicality of nearby amenities such as Asda, ensuring that guests have everything they need within reach. Additionally, the convenience of being near pubs and restaurants makes it an attractive choice for those looking to enjoy local dining options.
Guests find the location easy to locate and appreciate the convenience of available parking. The surrounding area, despite occasional noise and street litter, provides a generally calm atmosphere and serves as a strategic point for both short and extended stays. The hotel's excellent location combined with its reasonable pricing makes it a popular choice for travelers seeking both value and convenience.
The Chandos Premier Folkestone (Channel Tunnel) Hotel presents a notable discrepancy between its advertised offerings and the actual experience regarding breakfast. Despite promoting breakfast options such as continental and full English on their website, guests frequently found that no breakfast was available. This includes no milk for tea and no options to quickly grab a simple bite like cereal. Although breakfast was not included in the room rate and not offered during booking, it was still a source of dissatisfaction among guests. Some appreciated being pointed towards an excellent place nearby to enjoy a full English breakfast, suggesting that while the hotel itself provides no breakfast services, alternatives are accessible in the vicinity.
Chandos Premier Folkestone (Channel Tunnel) Hotel offers a mix of experiences for its guests. While some reviews highlight rooms that are bigger than expected, clean and comfortable with cosy, reasonably sized spaces, there are noteworthy contrasts. Comfy beds and good customer service add to its appeal. The proximity to the tunnel also makes it a convenient option for travelers. However, the property appears dated and in need of renovation. Issues such as dingy carpets, stained towels and occasional cleanliness lapses in the bathrooms have been mentioned. Some rooms are described as small and cramped with a few being noisy and inadequately maintained. Despite these downsides, some guests found the rooms satisfactory for short stays, appreciating the warmth and comfort they provided specifically for small families.
The beds at the Chandos Premier Folkestone (Channel Tunnel) Hotel generally received favorable reviews, noted for their cleanliness and comfort. Many guests mentioned that the beds were indeed comfy with some highlighting the large and Queen-sized options. In family rooms, the beds were described as very comfortable. However, there were occasional remarks about discomfort with a few guests finding the beds either too low or hard to sleep on. Overall, the majority found the mattresses to be good, contributing to a satisfactory level of comfort during their stay.
Amidst its historical charm and strategic location near the Channel Tunnel, the Chandos Premier Folkestone Hotel has garnered a mixed reputation concerning its cleanliness. Many guests have expressed concerns over the property's hygiene, highlighting issues such as visibly dirty rooms, unpleasant odors and insufficient cleaning. Reports often mentioned dirty bathrooms, stained carpets and unclean sheets. Some even found mold in the showers and dirt coupled with dead bugs in the ceilings, which has been very disappointing for visitors expecting comfortable accommodations.
The overall sense is that cleanliness levels may not meet the expectations of many travelers. However, there are occasional mentions of clean and tidy rooms with hosts described as very nice and friendly. These positive notes suggest that experiences might vary but are not broadly consistent. Budget travelers may find the low-cost offering appealing, but the general state of the decor and furnishings seems to reflect its economical pricing, potentially challenging to maintain a high hygiene standard.
For those considering a stay, it might be beneficial to weigh the balance of price against personal cleanliness standards.
The staff at Chandos Premier Folkestone (Channel Tunnel) Hotel receive high praise from guests, particularly highlighting the owner, Richard. Descriptions frequently mention him as polite, friendly and incredibly helpful. Guests appreciate Richard's warm greetings and his efforts to make their stay comfortable. The staff, in general, are noted for being friendly, welcoming and helpful. The hotel provides an accommodating atmosphere where the owner even goes out of his way to assist guests with special requests, such as handling clothes deliveries for cyclists. The overall impression is that the hotel is clean and tidy with a pleasant and supportive team committed to ensuring a positive guest experience.
The WiFi experience at Chandos Premier Folkestone (Channel Tunnel) Hotel has received mixed feedback from guests. Many reviews indicate that the WiFi code was not readily available in rooms or offered at check-in. However, guests appreciated that the host promptly provided the code upon request. Despite the availability of WiFi, the connection quality was frequently mentioned as subpar, especially in rooms located higher up in the building. This suggests that while efforts are made to assist with access, there are areas that could benefit from improved connectivity.
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Location
Visitors appreciate the central placement of the hotel, which allows easy access to the beach, town center, bars, restaurants and the harbor. The location also offers the practicality of nearby amenities such as Asda, ensuring that guests have everything they need within reach. Additionally, the convenience of being near pubs and restaurants makes it an attractive choice for those looking to enjoy local dining options.
Guests find the location easy to locate and appreciate the convenience of available parking. The surrounding area, despite occasional noise and street litter, provides a generally calm atmosphere and serves as a strategic point for both short and extended stays. The hotel's excellent location combined with its reasonable pricing makes it a popular choice for travelers seeking both value and convenience.
Breakfast
Rooms
Beds
Cleanliness
The overall sense is that cleanliness levels may not meet the expectations of many travelers. However, there are occasional mentions of clean and tidy rooms with hosts described as very nice and friendly. These positive notes suggest that experiences might vary but are not broadly consistent. Budget travelers may find the low-cost offering appealing, but the general state of the decor and furnishings seems to reflect its economical pricing, potentially challenging to maintain a high hygiene standard.
For those considering a stay, it might be beneficial to weigh the balance of price against personal cleanliness standards.
Staff
Wi-Fi
No, Chandos Premier Folkestone (Channel Tunnel) Hotel doesn't have any pool.
No, a spa isn't available at Chandos Premier Folkestone (Channel Tunnel) Hotel.
No, Chandos Premier Folkestone (Channel Tunnel) Hotel doesn't allow dogs.
No, parking facilities aren't available at Chandos Premier Folkestone (Channel Tunnel) Hotel.
No, Chandos Premier Folkestone (Channel Tunnel) Hotel doesn't have a gym.
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