The Southcliff Hotel

Folkestone 51.07651600, 1.17460900 , 22-26 The Leas (Show on Map)
7.0
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Southcliff Hotel excels in providing a memorable experience largely due to its prime seafront location. Guests consistently praise its unbeatable, scenic position which offers immediate access to the beach, promenade and stunning sea views. Its proximity to the town center, local attractions and transportation options contributes to its convenience, making it an ideal spot for leisure, events or business trips. The unbeatable location makes it perfect for enjoying coastal charm and exploring wider areas like Kent and Dover Harbor.

The breakfast experience at the hotel is well-received with many guests highlighting the quality, variety and value for money. The bright and airy breakfast room coupled with friendly and helpful staff enriches the dining experience. Guests appreciate the well-cooked English breakfasts and the availability of vegan options, adding to the overall satisfaction. However, suggestions for a more consistent provision and expanded options could further enhance this aspect.

Rooms at The Southcliff Hotel present a mixed experience. Positively, many guests commend the spaciousness, especially rooms with high ceilings and lovely sea views that provide comfort with good linen, pillows and amenities like tea and coffee-making equipment. Newly decorated rooms and those with balconies are particularly appreciated. Despite these positives, some reviews indicate issues with inadequate maintenance, outdated decor and inconsistent housekeeping. Rooms’ cleanliness is generally positive, but attention to detail and a few refurbishment efforts could elevate the overall guest experience.

The hotel staff stands out for their exceptional friendliness and professionalism. Guests frequently laud the team for their warmth, efficiency and personal touch with several staff members receiving particular praise for their outstanding service. This level of service contributes significantly to the hotel's welcoming atmosphere and positive reputation, ensuring guests feel well-cared for during their stay.

While the hotel provides free WiFi, feedback on its reliability is mixed. Some guests experience strong and reliable connections, while others report inconsistency and weak signals. Enhancing the WiFi's reliability could improve the guest experience.

The beds at The Southcliff Hotel receive mixed reviews. Many guests find them comfortable and conducive to a good night's sleep with clean and satisfactory bedding. However, some guests face issues with old and worn-out mattresses, uncomfortable firmness and occasional noise, indicating a need for updates to maintain comfort.

The Southcliff Hotel is also noted as an excellent choice for a romantic escape. The seafront location and rooms with sea views offer a serene and romantic atmosphere, ideal for couples looking to enjoy a scenic and serene getaway.

In summary, The Southcliff Hotel is lauded for its superb location, quality breakfast, friendly staff and romantic ambiance. However, attention to room maintenance, cleanliness and WiFi reliability could further enhance guests' experiences, making it an even more appealing destination.
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Cheap Hotel
Located in London, this hotel offers affordable accommodation. It is suitable for travellers looking for a budget-friendly stay.

3-Star Hotel
This hotel offers breathtaking coastal views. It is a cheap accommodation option. The hotel has generally positive reviews.

Hotel near Golf Courses

Room Types
Guest Reviews
7.0
Good
Location
The Southcliff Hotel is praised for its prime location, offering a blend of convenience and scenic beauty. Situated right on the seafront, it provides easy access to the beach, promenade and stunning sea views, making it a desirable spot for guests who appreciate the coastal charm. Its proximity to the town center, railway station, bus stops and various local attractions ensures that everything is within walking distance, including shops, restaurants and entertainment venues like The Leas Cliff Hall. The hotel is also well-positioned for exploring wider areas such as Kent and nearby Dover Harbor. Guests consistently highlight the location as the best feature, describing it as perfect, unbeatable and amazing. Whether staying for leisure, attending events or on business, the hotel's setting enhances the overall experience with its beautiful views and accessibility.

Breakfast
Guest reviews for The Southcliff Hotel's breakfast reveal a predominantly positive experience, though there are a few areas noted for improvement. Many guests rave about the quality and variety, describing the breakfast as delicious, excellent and substantial. Words like fantastic, amazing and top-notch frequently surface, highlighting the high standard of the food presented.

Reviewers particularly enjoy the value for money, noting that breakfast is well worth its price and offers a generous spread. The breakfast room is described as bright and airy and the service provided by the friendly and helpful staff receives consistent praise. There are mentions of good, well-cooked English breakfasts with appreciation for the vegan options available, including vegetarian sausage and soya milk.

However, some guests point out the absence of breakfast during their stay or comment on the lack of facilities. A suggestion for offering a continental breakfast is noted and a few reviews indicate areas for improvement regarding the quality and options available.

Overall, while the majority of guests seem highly satisfied with their breakfast experience at The Southcliff Hotel, a more consistent provision and expansion of options could enhance the dining experience further.

Rooms
The reviews for rooms at The Southcliff Hotel are a mixed bag. On the positive side, many guests appreciated the sizes of the rooms, noting some as spacious with high ceilings and lovely sea views. The newly decorated rooms and those with balconies received commendations for their cleanliness and comfort. Several mentions highlighted the rooms as comfortable with good linen and pillows and functional amenities like tea and coffee-making equipment.

However, there were numerous concerns. Several guests found their rooms inadequately maintained, flagging issues such as dirty bathrooms, dust and outdated decor. The lack of heating and ventilation was a recurrent complaint with some rooms being uncomfortably hot or cold. The maintenance issues extended to broken furniture, leaking toilets and stained carpets. Some found their rooms too stark, lacking basic furnishings like tables or wardrobes and others noted that housekeeping was either inconsistent or non-existent.

Despite these drawbacks, the hotel's affordability and location by the sea were praised. The sea view rooms, especially those with balconies, were a standout feature. If you prioritize budget and location, The Southcliff Hotel could be a feasible option, though be prepared for potential inconsistencies in room quality and upkeep.

Beds
At The Southcliff Hotel, the feedback on the beds is notably mixed with a strong emphasis on comfort for the majority. Many reviews praise the beds as "comfortable" or "very comfortable," highlighting restful nights and satisfactory support. Guests have described the bedding as "clean and comfortable," with some mentioning "good clean bedding" and "super comfy" experiences. Large and "huge beds" are also appreciated by several reviewers and there's particular fondness for rooms described as both "comfortable" and "comfy."

However, not all guests share this positive sentiment. Some reviews point to issues with old and worn-out mattresses, resulting in discomfort. Specific complaints include beds sagging, being noisy or having springs poking through. A few guests mentioned the beds being too small or feeling "like sleeping on a board" due to firmness.

Old and outdated blankets along with sloping or broken beds were cited as problems by other guests. While many found their beds to be cozy and comforting, others experienced significant discomfort, sometimes accentuated by the small size of the beds which was problematic for taller guests.

Overall, it appears that while many guests have enjoyed a comfortable stay, consistent maintenance and updates to the bedding and mattresses could enhance the overall sleep experience for future visitors.

Cleanliness
The Southcliff Hotel presents a mixed bag of experiences, but it largely garners positive feedback concerning cleanliness. Guests frequently describe the rooms as clean, tidy and comfortable with bedding and towels often highlighted for their cleanliness. Many reviewers were pleased with the spacious and airy nature of the rooms, reflecting a sense of comfort and maintenance. The common areas of the hotel also received commendation for being clean and welcoming, contributing to a generally positive impression of the hotel's upkeep.

However, certain aspects stand out as needing improvement. While many rooms are described as clean, some guests mentioned issues like dusty decor, dirty mattresses and inadequate cleaning efforts in specific areas such as bathrooms. Comments about musty smells, moldy bathrooms and stained carpets indicate that cleanliness is not consistently maintained to a high standard throughout the property. Additionally, worn-out and outdated decorations were noted, suggesting that a refurbishment could enhance the overall guest experience.

In summary, The Southcliff Hotel succeeds in providing a clean and comfortable environment for most guests, but attention to certain details and more consistent housekeeping standards are required to elevate the hotel's reputation further.

Staff
The Southcliff Hotel boasts an exceptionally friendly and welcoming staff, consistently recognized by guests for their professionalism and helpfulness. From the reception to the dining room, reviewers have highlighted the team's warmth and efficiency, making check-ins easy and ensuring a pleasant stay. Particular praise was given to staff members such as Chloe, Callum and Camelia for their exceptional service and cheerful dispositions.

Guests have noted that the personnel are not only friendly and polite, but also attentive and accommodating, often going out of their way to provide extra comfort, such as additional blankets or valuable local information. The staff's ability to blend professionalism with a personal touch has left a memorable impression on many visitors, contributing significantly to the hotel's reputation for excellent service.

Overall, the staff at The Southcliff Hotel are described as an asset, consistently providing amazing service that ensures guests feel welcomed and well taken care of throughout their stay. This level of service, coupled with good value for money and efficient amenities, makes The Southcliff Hotel a noteworthy destination for travelers.

Wi-Fi
The Southcliff Hotel offers free WiFi, which garnered mixed feedback from guests. Some visitors praised the strong and reliable connections, citing good WiFi signals throughout the hotel and highlighting excellent service in certain rooms. Several guests found the WiFi satisfactory and acceptable for basic needs.

However, others reported challenges, describing the WiFi as weak and in need of improvement. There were mentions of poor and unreliable connections both in rooms and common areas. While some had good experiences, others found that the WiFi was slow or even non-existent in certain parts of the hotel. Overall, while the availability of free WiFi is a plus, consistency in connection quality appears to be an area needing attention at The Southcliff Hotel.

Romantic
The Southcliff Hotel offers a romantic escape ideal for couples, highlighted by its good, secluded location. The seafront position provides guests with breathtaking ocean views directly from their bedrooms and balconies. Couples can enjoy sipping tea in the fresh air on the balcony, making for a serene start to their day. The experience is further enhanced by the sight of the sea from the bed and even the bathtub, creating a deeply romantic atmosphere. The lovely rooms with sea views make it an extraordinary choice for a romantic getaway.


No, The Southcliff Hotel doesn't have any pool.

No, a spa isn't available at The Southcliff Hotel.

No, The Southcliff Hotel doesn't allow dogs.

No, parking facilities aren't available at The Southcliff Hotel.

No, The Southcliff Hotel doesn't have a gym.

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