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Summary of reviewsCity Residence Hotel Frankfurt-Oder Bahnhof receives high praise for its exceptional location, which is particularly convenient for guests utilizing public transportation. The hotel's proximity to the main train station, buses, trams and the city center makes it an ideal base for exploring Frankfurt/Oder. Despite being near the train station, the hotel maintains a quiet and peaceful atmosphere, providing a comfortable stay. Reasonable prices and good value for money are additional highlights noted by guests, making it a favored choice for both leisurely visits and short stays.
The breakfast at the hotel is well-regarded for its variety and quality with many guests commending the excellent selection that includes fresh fruit, salads and bakery items. The breakfast buffet often exceeds guest expectations, providing a fantastic start to the day, complemented by attentive and friendly service. While some noted occasional drawbacks, such as the small breakfast room and specific items not meeting expectations, the overall experience remains positive.
Rooms at the City Residence Hotel are consistently praised for their size, cleanliness and functionality. Guests appreciate the spaciousness, modern design and ample amenities such as mini fridges, kitchenettes and extra seating areas. Despite some bathrooms being slightly outdated, they remain functional and well-maintained. The quiet and comfortable atmosphere, combined with cozy beds and good shower facilities, ensures a restful stay for both short and long-term visitors.
Cleanliness is a standout feature of the hotel with both rooms and common areas receiving high marks for being well-maintained and spotless. The commitment to cleanliness is evident throughout the property, including the bathrooms and hallways, contributing to a comfortable and tidy environment for guests.
The staff at City Residence Hotel are generally described as friendly, helpful and accommodating. The breakfast service team, in particular, is noted for their excellent service. While there are a few mentions of less satisfactory experiences at the reception desk, the overall sentiment towards the staff is overwhelmingly positive, highlighting their role in enhancing the guest experience.
Free WiFi at the hotel is appreciated for its convenience and generally good performance. Although a few guests experienced connectivity issues in specific rooms, the service overall is viewed favorably.
Parking facilities at the hotel are highly commendable, offering ample free parking options with secure and lockable spaces. Guests appreciate the safety and convenience of the parking arrangements, which include specialized secured parking and a closed bicycle storage area.
The beds at the hotel are noted for their comfort with quality mattresses and clean bedding contributing to a good night's sleep. While there are occasional comments about bed firmness and size, the general consensus is positive, ensuring a restful and comfortable stay for guests. Show more
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Categories
Hotel near Golf Courses
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Hotel with Tennis Courts
3-Star Hotel
Room Types
Standard Double RoomThis apartment features a desk as well as a separate table with chairs, a cupboard and a wardrobe. There is also a private bathroom.
Please note that no extra beds are available in this room category.
Twin RoomThis apartment features 1 room with 2 single beds and a stylish bathroom. There is a desk, a flat-screen TV and a separate table with 2 chairs.
Comfort Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.
Comfort Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, parquet floors as well as an inner courtyard view. The unit offers 1 bed.
Standard Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, parquet floors as well as garden views. The unit has 1 bed.
Family RoomOffering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The spacious family room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a wardrobe as well as city views. The unit offers 4 beds.
Standard SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
King SuiteOffering free toiletries, this suite includes a private bathroom with a shower, a hairdryer and slippers. The suite offers a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as garden views. The unit offers 1 bed.
Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The well-equipped kitchenette has a stovetop, a refrigerator, kitchenware and a microwave. The double room features a tea and coffee maker, a dining area, a wardrobe, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 1 bed.
Guest Reviews
8.2
Very Good
Location
City Residence Hotel Frankfurt-Oder Bahnhof is highly praised for its exceptional location, particularly for those using public transportation. Situated directly at the main train station, guests find it incredibly convenient for accessing buses, trams and other key city amenities. The proximity to the train station is repeatedly noted as ideal with easy and quick access to the city center, typically within a short walk of about 10 minutes.
Despite being near the train station, numerous reviews highlight that the hotel maintains a quiet and peaceful atmosphere, providing a comfortable stay for guests. This central location not only makes it an excellent base for exploring the city but also offers easy reach to local attractions, restaurants and essential services.
Guests appreciate the reasonable prices, especially when booked in advance and regard the hotel as a good value for money for a stay in Frankfurt/Oder. The convenient setting makes it particularly suited for weekend visits and short stays.
Overall, the hotel’s prime location, combined with its tranquility and accessibility, make it a favored choice for visitors, whether they are in town for leisure or to visit relatives.
Breakfast
The breakfast at City Residence Hotel Frankfurt-Oder Bahnhof receives high praise from guests for its good selection and variety. Many reviewers highlighted the excellent, very good and even sensational breakfast offerings, which include fresh fruit, salads and delicious bakery items. The breakfast buffet is described as being rich, diverse and plentiful, often exceeding guests' expectations and providing a fantastic start to the day.
Despite the generally positive feedback, some guests did note a few drawbacks. The breakfast room, although appealing and peaceful, is relatively small. A couple of reviewers mentioned that the breakfast was not particularly good with some criticisms directed at specific items like underbaked rolls. There were also occasional comments about the breakfast not being worth the money and the unavailability of certain beverages like milk coffee or decaffeinated coffee.
Service at breakfast is frequently commended with staff described as attentive, friendly, accommodating and contributing significantly to a positive dining experience. However, there were isolated remarks about unfriendly breakfast staff.
Overall, the breakfast experience at City Residence Hotel Frankfurt-Oder Bahnhof is well-regarded with many guests finding it to be a great value and a highlight of their stay.
Rooms
City Residence Hotel Frankfurt-Oder Bahnhof offers rooms that consistently receive positive feedback for their size, cleanliness and functionality. Guests appreciate the spaciousness of the rooms, which are often described as large and beautifully furnished, providing ample space and cozy environments. The rooms come well-equipped with essential amenities such as mini fridges, kitchenettes, extra seating areas and tea kettles, making them suitable for both short stays and longer visits.
The rooms are noted for being modern, nicely designed and very tidy, ensuring a comfortable and pleasant experience. Cleanliness is a recurring highlight with bathrooms being particularly praised, despite some being described as slightly outdated. However, they remain functional and well-maintained. The separation of the bedroom from the living area in some suites is appreciated for adding an extra layer of comfort and convenience.
Family rooms cater well to larger groups, providing sufficient space and necessary facilities. The overall atmosphere is quiet and peaceful, often enhanced by rooms facing the courtyard. This, combined with comfy beds and good shower facilities, ensures a restful stay. In summary, guests find the rooms at City Residence Hotel Frankfurt-Oder Bahnhof to be clean, spacious and equipped with everything needed for a comfortable stay with minor details in furnishings being overshadowed by the overall positive experience.
Beds
The beds at City Residence Hotel Frankfurt-Oder Bahnhof generally receive praise for their comfort. Guests consistently describe the beds as very comfortable with many noting the high quality of the mattresses and pillows. Reviewers also point out the inviting and clean bedding. Although some found the beds a bit harder or softer than ideal, the overall sleep quality remains very good. There are minor critiques, such as the small size of double beds and occasional issues with saggy or bent mattresses, but these are exceptions rather than the norm. The hotel provides standard bed comfort and many guests report sleeping well during their stay. Additionally, single beds are noted to be wide and adjustable, catering to various preferences.
Cleanliness
City Residence Hotel Frankfurt-Oder Bahnhof has garnered considerable praise for its cleanliness and upkeep. Guests consistently highlight the hotel's quiet and clean environment as a standout feature. The building itself is well-maintained with clean and organized facilities, ensuring a comfortable stay. The rooms are particularly noted for their cleanliness; many reviews stress how spotless the rooms are, mentioning that everything is clean and tidy regardless of where you look.
The hotel's commitment to cleanliness extends to all areas, including the bathrooms, hallways that smell fresh and the beautiful, well-kept courtyard adorned with flowering plants. The facilities are functional and well-equipped, providing all the essentials needed for travelers. The staff's dedication to maintaining top-level cleanliness does not go unnoticed with reviews acknowledging their diligence in keeping the hotel in pristine condition.
While the furnishings might seem a bit dated and there are minor details that could see improvement, the overall cleanliness remains unimpeachable. Even though there are occasional mentions of mold in the bathroom or moderate cleanliness, the general sentiment is overwhelmingly positive. Overall, guests find City Residence Hotel Frankfurt-Oder Bahnhof a very clean, quiet and comfortable place to stay.
Staff
The reviews of the staff at City Residence Hotel Frankfurt-Oder Bahnhof paint a generally positive picture. Numerous guests have commended the friendliness and helpfulness of the staff, highlighting their pleasant and accommodating nature. The breakfast service staff, in particular, received frequent praise for their flexibility and attentive service. Guests noted that the staff were efficient, professional and approachable with many capable of communicating effectively in English.
However, there were a few mentions of less than satisfactory experiences at the reception desk with some guests describing the receptionists as unfriendly or taciturn. Despite these isolated incidents, the consensus suggests that the staff's friendliness and willingness to assist contribute significantly to a positive stay. Overall, the staff's genuine care and attentive service are standout features frequently appreciated by guests.
Wi-Fi
Guests staying at the City Residence Hotel Frankfurt-Oder Bahnhof generally appreciated the availability of free WiFi and acknowledged it as a notable convenience. Multiple reviews mentioned that the WiFi worked adequately with some highlighting particularly good connection in their rooms. However, there were a few instances where the WiFi was described as not perfect or weak, notably in specific rooms like the single-bed room 2.2. Despite these occasional issues, the WiFi service provided by the hotel was mostly seen in a favorable light.
Parking
City Residence Hotel Frankfurt-Oder Bahnhof offers commendable parking facilities that receive high marks from its guests. The hotel provides ample free parking options with spaces available both in the courtyard and right in front of the house. There is a surplus of parking spots with many secure and lockable options, ensuring that guests feel safe leaving their vehicles overnight. Additionally, the hotel provides specialized secured parking in the back and even a closed bicycle storage area. While the access to the parking lot is mentioned as very special, the overall sentiment is positive due to the excellent and secure car park facilities, alongside the convenience and availability of free parking.
No, City Residence Hotel Frankfurt-Oder Bahnhof doesn't have any pool.
No, a spa isn't available at City Residence Hotel Frankfurt-Oder Bahnhof.
Yes, City Residence Hotel Frankfurt-Oder Bahnhof welcomes dogs.
Yes, parking facilities are available at City Residence Hotel Frankfurt-Oder Bahnhof.
No, City Residence Hotel Frankfurt-Oder Bahnhof doesn't have a gym.