The Freeport Inn and Marina
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Summary of reviewsThe Freeport Inn and Marina offers a generally positive experience for guests, particularly lauded for its well-situated location. Nestled in a quiet residential area, it provides easy access to local attractions, dining and shopping options, making it convenient for various types of travelers. Guests appreciate its proximity to places such as Jones Beach, Main Street, the Nautical Mile, JFK airport and Long Beach, enhancing both leisure and work-related visits. The marina setting also offers serene waterside views, which contribute to a pleasant and relaxing atmosphere.
However, a recurring point of disappointment is the lack of breakfast options, which several guests highlight as an area that could see improvement. Despite the absence of breakfast, the onsite restaurant, Margarita’s, receives praise for its tasty Mexican dishes and vibrant ambiance, though it can be pricey with loud music at times.
The room experiences are a blend of positive and negative aspects. Many guests commend the spacious, clean and modern rooms with comfortable beds and updated bathrooms. Nevertheless, some visitors encountered maintenance issues such as musty odours, mold and non-working amenities. The inconsistency in cleanliness and conditions of the rooms suggests potential improvement areas, yet the overall design and space are generally appreciated.
Cleanliness feedback is mixed with many guests noting the rooms to be very clean and comfortable, particularly impressed by the updated bathrooms. However, there are mentions of mold, dirty linens and occasional pest sightings. Some guests highlighted that common areas could benefit from more rigorous maintenance.
The staff at The Freeport Inn and Marina are frequently praised for their exceptional service. Described as friendly, helpful and considerate, the staff, including the management, significantly enhance the guest experience, ensuring a welcoming atmosphere throughout the stay.
Parking, though ample, has mixed reviews as some guests experienced difficulty finding spots specifically reserved for inn guests due to the nearby restaurant and club occupying many spaces.
Lastly, the beds have received varied opinions. While many guests find them very comfortable, there are consistent issues with pillows being lumpy and mattresses varying in quality, leading some guests to suggest updates are needed.
Overall, The Freeport Inn and Marina offers a well-located and accommodating stay with several highlights and some areas in need of attention, particularly regarding breakfast options, room maintenance and bed quality. Despite these issues, many guests find the combination of location, marina views and friendly staff make it a recommended choice for travelers.
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However, a recurring point of disappointment is the lack of breakfast options, which several guests highlight as an area that could see improvement. Despite the absence of breakfast, the onsite restaurant, Margarita’s, receives praise for its tasty Mexican dishes and vibrant ambiance, though it can be pricey with loud music at times.
The room experiences are a blend of positive and negative aspects. Many guests commend the spacious, clean and modern rooms with comfortable beds and updated bathrooms. Nevertheless, some visitors encountered maintenance issues such as musty odours, mold and non-working amenities. The inconsistency in cleanliness and conditions of the rooms suggests potential improvement areas, yet the overall design and space are generally appreciated.
Cleanliness feedback is mixed with many guests noting the rooms to be very clean and comfortable, particularly impressed by the updated bathrooms. However, there are mentions of mold, dirty linens and occasional pest sightings. Some guests highlighted that common areas could benefit from more rigorous maintenance.
The staff at The Freeport Inn and Marina are frequently praised for their exceptional service. Described as friendly, helpful and considerate, the staff, including the management, significantly enhance the guest experience, ensuring a welcoming atmosphere throughout the stay.
Parking, though ample, has mixed reviews as some guests experienced difficulty finding spots specifically reserved for inn guests due to the nearby restaurant and club occupying many spaces.
Lastly, the beds have received varied opinions. While many guests find them very comfortable, there are consistent issues with pillows being lumpy and mattresses varying in quality, leading some guests to suggest updates are needed.
Overall, The Freeport Inn and Marina offers a well-located and accommodating stay with several highlights and some areas in need of attention, particularly regarding breakfast options, room maintenance and bed quality. Despite these issues, many guests find the combination of location, marina views and friendly staff make it a recommended choice for travelers.
Hotel with Parking
This Inn offers parking facilities. It is located in Freeport and provides a unique waterfront experience.
Accessible Hotel
The Freeport Inn and Marina offers wheelchair accessible features, including accessible parking and a wheelchair-accessible path of travel. A visual fire alarm is present, however, the property does not have an elevator.
3-Star Hotel
The Freeport Inn and Marina offers a unique experience with its marina location. This provides waterfront access and potentially scenic views, making it suitable for travelers interested in boating or water activities.
Guest Reviews
The Freeport Inn and Marina is a well-situated haven for travelers looking to explore Long Island. Nestled in a generally quiet residential area, it offers the convenience of being near shops, restaurants and easy access to major roadways. The marina location is ideal for those seeking a serene waterside experience or planning fishing trips, as it's close to the Nautical Mile and various boats.
Guests have praised its proximity to key attractions like Jones Beach, making it perfect for concert-goers. Additionally, it's within walking distance to the Freeport Recreation Center and Main Street, offering a variety of activities. The inn's location is particularly appreciated for its access to Long Beach, JFK airport and the nearby college, adding to its convenience for both leisure and work-related visits.
The area boasts a good selection of dining and shopping options, making it easy for guests to enjoy the local offerings. The marina setting also provides attractive views, adding to the overall pleasant ambiance. Whether one's visit is family-oriented, work-related or simply to enjoy a concert, the location proves to be a significant advantage for guests at the Freeport Inn and Marina.
The breakfast experience at The Freeport Inn and Marina appears to be a common point of disappointment among guests. Many reviewers noted that no breakfast was available during their stay, which was an unexpected omission. Several mentions highlight that breakfast was neither provided nor included with the booking, contrasting with their expectations.
Without any breakfast service, guests felt that at least providing coffee would have been a pleasant addition. The absence of even a continental breakfast setup was mentioned, although it was noted that this wasn't a major inconvenience for some. Evidently, the lack of breakfast options due to COVID-19 protocols was not consistently communicated, leaving some guests unaware of the changes.
Despite the breakfast issues, guest sentiments about staff and service were positive. The staff were described as very nice and guests felt comfortable enough to ask for assistance when needed.
The Freeport Inn and Marina offers convenient dining options for guests with a notable mention being the Margaritas restaurant located right downstairs. This Mexican restaurant is praised for its excellent and tasty dishes, although some guests noted it can be quite expensive and the music can be loud at times. The ambiance is enjoyable with a fun atmosphere and great views of the marina. Alternatives nearby also received positive feedback for their quality, making it easy to find a good meal in the area.
The Freeport Inn and Marina offers a variety of room experiences, blending both positive and negative aspects. Highlights include spacious, clean and modern rooms with many guests appreciating the comfortable beds and updated bathrooms. Cleanliness is often noted with numerous reviews mentioning fresh-smelling rooms and impressive showers. The decor receives praise for its modern aesthetic and the room size is frequently commended for its generosity.
However, several guests have faced issues such as musty or damp conditions, mold in bathrooms and maintenance oversights like peeling paint and faulty fixtures. Some rooms had a noticeable odor of marijuana and were not in great condition. There were also multiple mentions of cleanliness issues in bathrooms and problems with amenities such as non-working TVs and missing shower doors.
Despite these drawbacks, the staff is described as friendly and polite and the overall room design, when well-maintained, is favorably viewed. The combination of cleanliness, space and decor often results in positive experiences, making the inn a viable option, especially for those traveling by car due to the distant public transport.
The beds at The Freeport Inn and Marina have received mixed feedback from guests. Many praised the comfort and cleanliness of the beds, describing them as extremely comfortable and very comfortable. Several reviewers appreciated the King bed and mentioned it as a highlight, while others noted the bed as being super comfy and a great place to rest. However, there were consistent complaints about the pillows with descriptions such as lumpy, terribly uncomfortable and offering no support. A number of guests remarked that the mattresses were in varying states of quality with some finding them hard or saggy and several suggesting that the mattresses need updating. A few reviews also mentioned issues like the bed sinking in, being squeaky and even smelling like cigarettes. Overall, while some guests enjoyed a good night's sleep, the comfort of both mattresses and pillows appeared to vary significantly.
The guest reviews for The Freeport Inn and Marina paint a mixed picture when it comes to cleanliness but lean towards a generally positive experience with some caveats. Many guests praise the cleanliness of the rooms, describing them as very clean, super comfortable and freshly updated. The bathrooms, in particular, have received positive mentions with some guests noting their spa-like quality and stylish rain showers.
However, several reviews indicate areas needing improvement. Issues such as mold on shower ceilings, dirty linens and occasional cockroach sightings have been mentioned. There are also reports of unpleasant smells, ranging from a general funkiness to specific complaints about cigarette and weed odors infiltrating the rooms and air conditioning units.
Some guests also noticed that certain areas, particularly around the property and in common spaces, could benefit from more frequent cleanings and maintenance. Overflowing trash receptacles, scattered cigarette butts and cobwebs were noted as detracting from the overall experience.
Despite these drawbacks, the hotel still manages to impress many visitors with its comfortably clean rooms, updated bathrooms and friendly staff, creating a generally relaxed atmosphere. However, consistency in cleanliness and attention to detail remain areas for potential improvement.
The staff at The Freeport Inn and Marina consistently receive high praise for their exceptional service. Descriptions such as kind, understanding and considerate frequently appear in guest reviews. The front desk staff, in particular, is noted for being pleasant, friendly and helpful, ensuring that guests feel welcomed from the moment they arrive and even during checkout.
Many guests highlight the personable and nice demeanor of the staff with some mentioning specific instances of outstanding assistance. The manager also leaves a positive impression, described as a really nice lady. The overall experience, particularly in terms of staff interactions, is consistently positive.
Despite a minor mention of one staff member being unresponsive, the majority of guest feedback emphasizes the staff's friendliness and helpfulness. The presence of an adjacent cafe offering authentic Mexican cuisine, staffed by attentive and efficient employees, further enhances the overall guest experience. The combination of courteous staff and great accommodations make this hotel a recommended choice for travelers.
The Freeport Inn and Marina offers a primarily clean and neat environment for its guests. However, the parking situation has received mixed feedback. Some reviewers appreciated that there are plenty of places to park on the property. Others mentioned the need for designated parking areas specifically for the inn's guests, as the nearby restaurant and club often occupy many of the spots, leading to some difficulties. Despite these occasional parking challenges, the service, especially at the front desk, was described in positive terms, contributing to an overall enjoyable stay.
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Location
Guests have praised its proximity to key attractions like Jones Beach, making it perfect for concert-goers. Additionally, it's within walking distance to the Freeport Recreation Center and Main Street, offering a variety of activities. The inn's location is particularly appreciated for its access to Long Beach, JFK airport and the nearby college, adding to its convenience for both leisure and work-related visits.
The area boasts a good selection of dining and shopping options, making it easy for guests to enjoy the local offerings. The marina setting also provides attractive views, adding to the overall pleasant ambiance. Whether one's visit is family-oriented, work-related or simply to enjoy a concert, the location proves to be a significant advantage for guests at the Freeport Inn and Marina.
Breakfast
Without any breakfast service, guests felt that at least providing coffee would have been a pleasant addition. The absence of even a continental breakfast setup was mentioned, although it was noted that this wasn't a major inconvenience for some. Evidently, the lack of breakfast options due to COVID-19 protocols was not consistently communicated, leaving some guests unaware of the changes.
Despite the breakfast issues, guest sentiments about staff and service were positive. The staff were described as very nice and guests felt comfortable enough to ask for assistance when needed.
Dinner
Rooms
However, several guests have faced issues such as musty or damp conditions, mold in bathrooms and maintenance oversights like peeling paint and faulty fixtures. Some rooms had a noticeable odor of marijuana and were not in great condition. There were also multiple mentions of cleanliness issues in bathrooms and problems with amenities such as non-working TVs and missing shower doors.
Despite these drawbacks, the staff is described as friendly and polite and the overall room design, when well-maintained, is favorably viewed. The combination of cleanliness, space and decor often results in positive experiences, making the inn a viable option, especially for those traveling by car due to the distant public transport.
Beds
Cleanliness
However, several reviews indicate areas needing improvement. Issues such as mold on shower ceilings, dirty linens and occasional cockroach sightings have been mentioned. There are also reports of unpleasant smells, ranging from a general funkiness to specific complaints about cigarette and weed odors infiltrating the rooms and air conditioning units.
Some guests also noticed that certain areas, particularly around the property and in common spaces, could benefit from more frequent cleanings and maintenance. Overflowing trash receptacles, scattered cigarette butts and cobwebs were noted as detracting from the overall experience.
Despite these drawbacks, the hotel still manages to impress many visitors with its comfortably clean rooms, updated bathrooms and friendly staff, creating a generally relaxed atmosphere. However, consistency in cleanliness and attention to detail remain areas for potential improvement.
Staff
Many guests highlight the personable and nice demeanor of the staff with some mentioning specific instances of outstanding assistance. The manager also leaves a positive impression, described as a really nice lady. The overall experience, particularly in terms of staff interactions, is consistently positive.
Despite a minor mention of one staff member being unresponsive, the majority of guest feedback emphasizes the staff's friendliness and helpfulness. The presence of an adjacent cafe offering authentic Mexican cuisine, staffed by attentive and efficient employees, further enhances the overall guest experience. The combination of courteous staff and great accommodations make this hotel a recommended choice for travelers.
Parking
No, The Freeport Inn and Marina doesn't have any pool.
No, a spa isn't available at The Freeport Inn and Marina.
No, The Freeport Inn and Marina doesn't allow dogs.
Yes, parking facilities are available at The Freeport Inn and Marina.
No, The Freeport Inn and Marina doesn't have a gym.
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