The hotel offers an indoor pool and a spa with body treatments and facials. It also features a 24-hour fitness center.
Summary of reviews related to the 'Pool' category
The Hotel at the University of Maryland offers an indoor pool that is generally well-received by guests for its size and cleanliness. Many appreciated the pool area’s tranquility and lovely views overlooking the courtyard. The pool is deemed fantastic by several reviewers and children particularly seem to enjoy it.
However, there are notable areas for improvement. Although the pool is listed as heated, multiple guests reported that the water was cold. This made it less suitable for prolonged use or for children to comfortably hang out. Additionally, there were instances when the pool was closed without prior information, which disappointed some visitors.
Amenities like towel service and comfortable robes were praised, enhancing the overall experience for those using the pool. Despite some issues with water temperature and unexpected closures, the pool remains a valued feature of the hotel, particularly for fitness swimmers and families with kids.
The DoubleTree by Hilton Baltimore - BWI Airport garners mostly positive reviews from guests, particularly highlighting its convenient location, comfortable accommodations, and friendly staff. The hotel's strategic position near the Baltimore/Washington International Thurgood Marshall Airport, complemented by a 24-hour shuttle service, makes it a preferred choice for travelers with early flights. Its proximity to major highways allows easy access to Baltimore, Annapolis, and various regional amenities, earning praise for its accessibility and safety.
Guests also appreciate the overall cleanliness of the property, noting the immaculate rooms and freshly renovated lobby and bar area. The comfort of the rooms stands out, with many guests enjoying the spacious and well-furnished setting along with the extremely comfortable beds. Although some found the decor a bit dated and noted minor issues with bathroom amenities, the rooms generally fulfill their purpose as a quiet retreat and a convenient hub for travelers.
The hotel staff receives commendations for their professionalism and warmth, significantly enhancing the guest experience from check-in to check-out. Specific staff members like Miss Jackie, Jo, and April are recognized for going above and beyond to ensure guest satisfaction. This courteous service extends to the restaurant and shuttle drivers, further improving the stay.
Dining at the hotel offers a satisfying experience, particularly during dinner, with a variety of well-received meal options and a pleasant atmosphere bolstered by strong drinks. While breakfast receives mixed feedback, the staff's enthusiastic service remains a highlight.
Guests find the accommodation to provide great value, illustrating characteristics befitting a four-star hotel. Business travelers note the property's efficiency and convenience, particularly for conferences and events, making it an ideal choice for work-related stays.
Overall, the DoubleTree by Hilton Baltimore - BWI Airport stands out for its comfort, service, and practicality, earning heartfelt recommendations and repeat visits from many guests.
The Embassy Suites offers an indoor pool, providing a comfortable and convenient option for travelers. The suites provide ample space and amenities.
Summary of reviews related to the 'Pool' category
The indoor pool at Embassy Suites by Hilton Baltimore at BWI Airport has received mixed reviews from guests. While some guests had a great time with their family in the pool and hot tub, others expressed their dissatisfaction over the overcrowded pool particularly with unsupervised children. Unfortunately, the pool was closed for maintenance during some guests' stay or was in poor condition with dirty water, bugs crawling and unpleasant odor in the bathrooms. Some guests also expressed concerns about the pool being too hot, needing repairs and lacking cleanliness. One guest noted that longer pool hours without children would be heaven. However, guests enjoyed the nice Happy Hour reception and found the pool a great addition to the hotel's facilities. Overall, visitors had varied experiences with the pool and improvements could be made to keep it cleaner and more updated.