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Accessible Hotels with Swimming Pool in Funchal
128 HOTELS IN AND AROUND FUNCHALRanking can be influenced by the commissions we receive.
From $303
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Summary of reviews
The Savoy Palace - The Leading Hotels of the World - Savoy Signature is a luxurious hotel located in the heart of Funchal, offering easy access to all the city's attractions. Guests rave about the breakfast and the spacious, comfortable rooms with stunning ocean views. The dining options are vast, covering every palate, although some guests have noted poor restaurant service. The staff are a highlight of any stay with their friendliness, attentiveness and helpfulness being praised by guests. The hotel boasts a fantastic spa and multiple pools, including a stunning rooftop infinity pool. While some guests find the hotel falls short of 5-star service, the overall consensus is that the Savoy Palace is worth the entire experience; a luxurious vacation in Funchal that promises maximum luxury and maximum quality of service.
Categories
Pool
Infinity Pool
Heated Pool
Indoor Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Accessible
Spa
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Summary of reviews
The Pestana Casino Park Hotel & Casino in Funchal is celebrated for its prime location, allowing guests easy access to the downtown and historic center, harbor and various restaurants. Visitors appreciate the hotel's scenic surroundings with stunning ocean, mountain and harbor views. The hotel's setting provides a perfect blend of city vibrancy and tranquil retreat, enhanced by convenient transportation options nearby.
Breakfast at the hotel is frequently praised for its extensive and high-quality buffet, offering a wide range of choices with beautiful views of the ocean and marina from the dining area. While breakfast consistently receives high marks, some guests feel it becomes repetitive over extended stays and suggest more local fruit options and improved coffee quality.
Dinner options receive mixed reviews. While guests enjoy the variety and the pleasant dining room views, others find the dinner buffet lacking in quality and variety, often describing the meals as repetitive. Some guests also regard the food as overpriced relative to its quality.
The rooms at the hotel are a mixed bag with guests praising their spaciousness, comfort and cleanliness. However, there are consistent calls for updates and renovations due to dated decor, worn furniture and insufficient soundproofing. Maintenance issues like non-functional air conditioning and mold in bathrooms are also noted, although the staff's friendliness and responsiveness are commendably mentioned.
Cleanliness in the hotel is generally well-received with many guests noting the hotel's clean, cozy and well-maintained environment. Yet, some guests report inconsistencies with room cleanliness and upkeep, pointing out moldy fixtures and dusty furniture.
The hotel staff are often described as friendly, attentive and helpful, enhancing the guest experience. However, there are instances where some staff members are perceived as unhelpful or unwelcoming, particularly at the reception.
The free Wi-Fi service at the hotel has mixed feedback. While certain areas provide good connectivity, some guests experience weak and spotty signals in rooms and other parts of the hotel, leading to occasional unavailability.
The spa and gym facilities receive positive feedback for being pleasant and clean. The spa is appreciated for its various amenities and lovely massages, though some facilities, like the indoor pool and jacuzzi, are criticized for not being warm enough. The gym, while clean and offering a good view, is often described as undersized and containing outdated equipment.
The pool areas are a highlight of the hotel, particularly the rooftop pool which offers spectacular views. Guests praise the cleanliness and inviting nature of the pools, although the temperature of the indoor pool and occasional maintenance issues are noted.
Parking at the hotel is a concern for many guests due to the limited number of free slots and high fees for paid parking options.
In summary, while Pestana Casino Park Hotel & Casino excels in location, breakfast offerings and pool facilities, there are areas that could benefit from improvement, particularly the dated rooms, inconsistent cleanliness and parking facilities. The staff's friendliness and the beautiful scenic views remain standout features, enhancing the overall guest experience.
Breakfast at the hotel is frequently praised for its extensive and high-quality buffet, offering a wide range of choices with beautiful views of the ocean and marina from the dining area. While breakfast consistently receives high marks, some guests feel it becomes repetitive over extended stays and suggest more local fruit options and improved coffee quality.
Dinner options receive mixed reviews. While guests enjoy the variety and the pleasant dining room views, others find the dinner buffet lacking in quality and variety, often describing the meals as repetitive. Some guests also regard the food as overpriced relative to its quality.
The rooms at the hotel are a mixed bag with guests praising their spaciousness, comfort and cleanliness. However, there are consistent calls for updates and renovations due to dated decor, worn furniture and insufficient soundproofing. Maintenance issues like non-functional air conditioning and mold in bathrooms are also noted, although the staff's friendliness and responsiveness are commendably mentioned.
Cleanliness in the hotel is generally well-received with many guests noting the hotel's clean, cozy and well-maintained environment. Yet, some guests report inconsistencies with room cleanliness and upkeep, pointing out moldy fixtures and dusty furniture.
The hotel staff are often described as friendly, attentive and helpful, enhancing the guest experience. However, there are instances where some staff members are perceived as unhelpful or unwelcoming, particularly at the reception.
The free Wi-Fi service at the hotel has mixed feedback. While certain areas provide good connectivity, some guests experience weak and spotty signals in rooms and other parts of the hotel, leading to occasional unavailability.
The spa and gym facilities receive positive feedback for being pleasant and clean. The spa is appreciated for its various amenities and lovely massages, though some facilities, like the indoor pool and jacuzzi, are criticized for not being warm enough. The gym, while clean and offering a good view, is often described as undersized and containing outdated equipment.
The pool areas are a highlight of the hotel, particularly the rooftop pool which offers spectacular views. Guests praise the cleanliness and inviting nature of the pools, although the temperature of the indoor pool and occasional maintenance issues are noted.
Parking at the hotel is a concern for many guests due to the limited number of free slots and high fees for paid parking options.
In summary, while Pestana Casino Park Hotel & Casino excels in location, breakfast offerings and pool facilities, there are areas that could benefit from improvement, particularly the dated rooms, inconsistent cleanliness and parking facilities. The staff's friendliness and the beautiful scenic views remain standout features, enhancing the overall guest experience.
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Accessible
Pool
Infinity Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
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Summary of reviews
Three House Hotel in Funchal has received considerable acclaim for its prime urban location, exceptional service and modern amenities, making it an ideal destination for travelers. Situated centrally in the heart of the city, the hotel allows easy access to key attractions like the farmers market, cable cars, the seafront and numerous great restaurants and shops. The convenience of nearby supermarkets, public transport options and landmarks adds great value, making the hotel's location unbeatable. Despite being on a busy main road, the proximity to everything needed overshadows any minor inconveniences.
Guests positively highlight the daily delivery of fresh pastries to their rooms, coupled with well-equipped kitchens featuring essential amenities like juicers and coffee machines. This thoughtful touch makes for a delightful, convenient breakfast experience that many appreciate, especially with gluten-free options available upon request.
The hotel's restaurant offers an outstanding dining experience with a menu lauded for its quality and variety. Guests enjoy the rooftop bar and restaurant's vibrant atmosphere, enhanced by live music and an extensive cocktail menu. Exceptional service from the staff ensures dining here is memorable, despite slightly higher prices compared to other local spots.
The rooms at Three House Hotel are noted for their spaciousness, modern design and cleanliness. They are well-equipped with high-quality appliances and luxurious features, providing a comfortable and homely yet sophisticated stay. Soundproofing ensures a tranquil experience and guests appreciate the frequent replenishment of essentials and useful facilities like washer-dryers and ironing boards in some units.
Cleanliness is a standout feature with guests frequently praising the spotless condition of rooms and communal areas. The daily cleaning service, coupled with chic, stylish decor, contributes to a pleasant stay. The friendly and attentive staff consistently receive high praise for their exceptional service with specific team members often mentioned for their outstanding hospitality.
Free, reliable WiFi throughout the hotel and innovative communication via WhatsApp enhance the guest experience, making it easy to access services and information. The modern, well-equipped gym and the inviting rooftop pool with its beautiful design and breathtaking views add significant value to the stay, offering excellent recreational options for guests.
The convenient and free parking facilities, including a secure underground garage, provide peace of mind and convenience for those renting cars. This practical amenity is highly appreciated and contributes to a hassle-free stay.
Families find Three House Hotel particularly accommodating with spacious, baby-friendly apartments and excellent service that caters to varying needs. The pool is a favorite among children and the staff's efforts ensure a comfortable and enjoyable family stay.
Finally, the beds receive overwhelming praise for their comfort with many guests describing them as extremely cozy. While some found the beds slightly too firm, the overall feedback highlights the luxurious and restful sleeping experience provided.
In summary, Three House Hotel offers a comprehensive and enjoyable stay experience, marked by its prime location, exceptional service, modern amenities and thoughtful touches that elevate guest comfort and satisfaction.
Guests positively highlight the daily delivery of fresh pastries to their rooms, coupled with well-equipped kitchens featuring essential amenities like juicers and coffee machines. This thoughtful touch makes for a delightful, convenient breakfast experience that many appreciate, especially with gluten-free options available upon request.
The hotel's restaurant offers an outstanding dining experience with a menu lauded for its quality and variety. Guests enjoy the rooftop bar and restaurant's vibrant atmosphere, enhanced by live music and an extensive cocktail menu. Exceptional service from the staff ensures dining here is memorable, despite slightly higher prices compared to other local spots.
The rooms at Three House Hotel are noted for their spaciousness, modern design and cleanliness. They are well-equipped with high-quality appliances and luxurious features, providing a comfortable and homely yet sophisticated stay. Soundproofing ensures a tranquil experience and guests appreciate the frequent replenishment of essentials and useful facilities like washer-dryers and ironing boards in some units.
Cleanliness is a standout feature with guests frequently praising the spotless condition of rooms and communal areas. The daily cleaning service, coupled with chic, stylish decor, contributes to a pleasant stay. The friendly and attentive staff consistently receive high praise for their exceptional service with specific team members often mentioned for their outstanding hospitality.
Free, reliable WiFi throughout the hotel and innovative communication via WhatsApp enhance the guest experience, making it easy to access services and information. The modern, well-equipped gym and the inviting rooftop pool with its beautiful design and breathtaking views add significant value to the stay, offering excellent recreational options for guests.
The convenient and free parking facilities, including a secure underground garage, provide peace of mind and convenience for those renting cars. This practical amenity is highly appreciated and contributes to a hassle-free stay.
Families find Three House Hotel particularly accommodating with spacious, baby-friendly apartments and excellent service that caters to varying needs. The pool is a favorite among children and the staff's efforts ensure a comfortable and enjoyable family stay.
Finally, the beds receive overwhelming praise for their comfort with many guests describing them as extremely cozy. While some found the beds slightly too firm, the overall feedback highlights the luxurious and restful sleeping experience provided.
In summary, Three House Hotel offers a comprehensive and enjoyable stay experience, marked by its prime location, exceptional service, modern amenities and thoughtful touches that elevate guest comfort and satisfaction.
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Accessible
Pool
Heated Pool
Panoramic View Pool
Outdoor Pool
Luxury
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Summary of reviews
NEXT - by Savoy Signature is a stylish and comfortable hotel with a prime location offering easy walking access to the city center and major tourist attractions. Guests appreciate the hotel's modern amenities, attractive decor and stunning sea views from balconies. While the breakfast experience seems to depend on personal preference, the hotel's rooms are a highlight with many guests raving about their spacious and stylish design, comfortable beds and unbeatable ocean views. The hotel prioritizes cleanliness and provides guests with a high level of hygiene and quality service. The staff and service receive overwhelmingly positive reviews from guests with the spa facilities and pool area also receiving high praise. The hotel's proximity to the beach adds a special touch to any stay. While parking is limited and paid, the hotel's location, amenities, comfortable rooms and free parking have received positive reviews. The beds are a standout feature with guests consistently praising their comfort and size. The rooftop pool and bar are a must-visit for any guest staying at this hotel.
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Pool
Infinity Pool
Rooftop Pool
Outdoor Pool
Accessible
Spa
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Accessible
Pool
Heated Pool
Private Pool
Outdoor Pool
Beach
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Situated on top of a dramatic cliff and surrounded by lush gardens, Reid's Palace, A Belmond Hotel is the epitome of elegance and luxury. With 158 elegant and tasteful rooms and suites, three outdoor swimming pools, a renowned spa, a Kids' Club and many more facilities, this hotel is certain to make your stay unforgettable and unique. Its Michelin-starred restaurants will provide guests with the most exquisite dining options, while a variety of activities in and around the hotel are also available for guests to enjoy.
Summary of reviews
Reid's Palace, A Belmond Hotel in Madeira is a luxurious and beautiful hotel with exceptional service and a historic atmosphere. Guests rave about the hotel's stunning location and views, as well as the fantastic breakfast buffet. While dining experiences were mixed, the hotel's staff are praised for their warm welcome and outstanding service. The rooms are well-appointed and immaculate, although some guests noted noise and small room sizes. The hotel's cleanliness is outstanding and the spa and pool areas are highly rated. The beds are generally comfortable, although some guests noted issues with pillows and mattress toppers. Overall, Reid's Palace is considered a premier historic jewel and a world-class hotel, providing guests with a unique and wonderful experience of modern luxury amenities and outstanding service.
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Pool
Infinity Pool
Heated Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Accessible
Dog Friendly
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This modern hotel is located right at the bay of Funchal, surrounded by a unique ocean and tropical garden landscape. It offers spacious rooms and a customised holiday experience with a great variety of activities and leisure facilities.
Summary of reviews
Overall, the VidaMar Resort Hotel Madeira offers a wonderful location with breathtaking sea views and easy access to public transport, shops and restaurants. The breakfast receives high praise for its wide range of options and sea views, while the dinner options receive mixed reviews. The rooms are spacious and comfortable with some in need of refurbishment and the hotel maintains a high level of cleanliness throughout its facilities. The staff is consistently praised for their kindness, helpfulness and dedication to providing excellent service. The hotel offers an impressive outdoor pool area with direct sea access, though some guests found it too cold during cooler weather. Families are well-catered for with a children's pool and kids park, while guests seeking relaxation can enjoy the Thalasso spa with excellent facilities. The Wi-Fi, however, receives criticism for being slow or non-existent. While opinions on the hotel's 5-star rating vary widely, many guests highly recommend the hotel and describe it as excellent.
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Pool
Infinity Pool
Heated Pool
Indoor Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Accessible
Luxury
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Summary of reviews
Allegro Madeira - Adults Only is a modern and well-equipped four-star hotel located in the Lido area of Funchal. Despite some negative comments on the price and the fact that it does not correspond to European four-star standards, the hotel received numerous positive reviews highlighting the cleanliness, quality of service and excellent location. Guests were also impressed with the food quality, which exceeded expectations for a four-star hotel. Some guests even mentioned coming back for a second stay. Overall, if you are planning a trip to Madeira, Allegro Madeira - Adults Only might be an excellent choice for your stay.
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Pool
Outdoor Pool
Accessible
Romantic
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Summary of reviews
The Golden Residence Hotel is an ideal location for travelers looking for a convenient base to explore Funchal and the surrounding area. Guests appreciate its proximity to the city center, beaches and shopping centers as well as the beautiful views of the ocean from rooms and pool areas. The hotel offers a great breakfast with a wide variety of options, including vegetarian and allergy-friendly options. Dinner options at the hotel were highly rated, though some found it to be expensive. The hotel features spacious and clean rooms with great ocean views and friendly staff. The Golden Residence Hotel's spa and pool facilities received mixed reviews, but most guests found them functional and enjoyable. Families with young children appreciate the hotel's value for money and great facilities, although some had concerns regarding safety. Bed comfort is hit or miss with some guests finding the beds uncomfortable. The hotel receives mixed reviews regarding its four-star rating with some guests stating it fell short of their expectations.
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Pool
Heated Pool
Indoor Pool
Outdoor Pool
Accessible
Beach
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Summary of reviews
Muthu Raga Madeira Hotel is lauded for its exceptional location near the seafront and Funchal's city center, providing convenient access to transportation, attractions, shops and dining options. The hotel’s higher floors offer breathtaking sea views, making it an ideal choice for guests wishing to explore Madeira’s beauty and culture. The Sao Martinho area adds to the vibrant local atmosphere with its numerous restaurants, bars and cafes. Proximity to key spots like Cabo Girao and the Lido area enhances its appeal for both leisure and business travelers.
Guests frequently highlight the clean and comfortable accommodations, noting the spacious rooms with superb ocean views. The friendly and attentive staff further enhance the experience, frequently praised for their professionalism and helpfulness. The pool area is another standout feature, well-maintained and offering picturesque views, ample sunshine and a relaxing ambiance.
The breakfast service at the hotel receives high marks for its variety and quality with a diverse selection catering to various dietary preferences. Guests particularly enjoyed having breakfast on the terrace with beautiful sea views, adding to their overall enjoyment. While some suggest more variety and regional dishes, the breakfast is generally considered good value for money.
Dinner at the hotel presents a mixed experience with daily changes in the buffet and a variety of fresh options. Guests appreciated the picturesque dining environment and the quality of meals, although some noted the lack of variety and the presence of repetitive menu items.
Cleanliness at the hotel garners a mixed response. Many guests commend the daily cleaning service, but some have pointed out issues with thoroughness, particularly in the bathrooms and under beds.
The reviews for the staff are overwhelmingly positive with guests praising their friendliness and willingness to assist, although there are occasional mentions of less favorable interactions.
Guests’ experiences with the free Wi-Fi service are varied with some finding it satisfactory while many others report issues with connectivity and reliability.
The spa services appear to be a less highlighted aspect with mixed responses indicating it might not fully meet expectations for a robust spa experience.
The pool is frequently praised for its size, cleanliness and well-maintained facilities, providing a significant highlight for families, as does the hotel’s overall family-friendly nature with dedicated amenities and activities for children.
Beach accessibility is another positive point with the hotel conveniently located just a short walk from the beach, allowing guests to enjoy beautiful seaside views and nearby beach resorts.
In summary, Muthu Raga Madeira Hotel excels in its excellent location, friendly staff, clean accommodations and delightful pool area, making it a top choice for guests looking to explore Madeira. Some areas, such as variety in dining options and Wi-Fi connectivity, could benefit from improvements to further enhance the guest experience.
Guests frequently highlight the clean and comfortable accommodations, noting the spacious rooms with superb ocean views. The friendly and attentive staff further enhance the experience, frequently praised for their professionalism and helpfulness. The pool area is another standout feature, well-maintained and offering picturesque views, ample sunshine and a relaxing ambiance.
The breakfast service at the hotel receives high marks for its variety and quality with a diverse selection catering to various dietary preferences. Guests particularly enjoyed having breakfast on the terrace with beautiful sea views, adding to their overall enjoyment. While some suggest more variety and regional dishes, the breakfast is generally considered good value for money.
Dinner at the hotel presents a mixed experience with daily changes in the buffet and a variety of fresh options. Guests appreciated the picturesque dining environment and the quality of meals, although some noted the lack of variety and the presence of repetitive menu items.
Cleanliness at the hotel garners a mixed response. Many guests commend the daily cleaning service, but some have pointed out issues with thoroughness, particularly in the bathrooms and under beds.
The reviews for the staff are overwhelmingly positive with guests praising their friendliness and willingness to assist, although there are occasional mentions of less favorable interactions.
Guests’ experiences with the free Wi-Fi service are varied with some finding it satisfactory while many others report issues with connectivity and reliability.
The spa services appear to be a less highlighted aspect with mixed responses indicating it might not fully meet expectations for a robust spa experience.
The pool is frequently praised for its size, cleanliness and well-maintained facilities, providing a significant highlight for families, as does the hotel’s overall family-friendly nature with dedicated amenities and activities for children.
Beach accessibility is another positive point with the hotel conveniently located just a short walk from the beach, allowing guests to enjoy beautiful seaside views and nearby beach resorts.
In summary, Muthu Raga Madeira Hotel excels in its excellent location, friendly staff, clean accommodations and delightful pool area, making it a top choice for guests looking to explore Madeira. Some areas, such as variety in dining options and Wi-Fi connectivity, could benefit from improvements to further enhance the guest experience.
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Accessible
Pool
Outdoor Pool
Beach
$
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Summary of reviews
Hotel Girassol - Suite Hotel in Funchal, Sao Martinho neighborhood, is highly praised for its excellent location, offering guests stunning sea and city views. Positioned slightly outside the city center, it provides easy access to attractions by foot or public transport, and guests appreciate the proximity to restaurants, shops, and amenities. The hotel's strategic location allows guests to explore the vibrant atmosphere of the city while enjoying comfort and convenience.
The breakfast buffet at Hotel Girassol is well-regarded for its diverse selection, which caters to various dietary preferences. Guests praise the abundant variety, describing it as tasty and satisfying. Unique offerings like champagne and fresh fruit delivered to rooms enhance the breakfast experience, though there are occasional suggestions for more variety in the menu.
The spacious and well-appointed rooms receive consistent acclaim for their size, cleanliness, and modern decor. Featuring balconies with breathtaking ocean views and separate sitting areas, the accommodations provide comfort and relaxation. The Junior Suites are especially favored for their generous space and modern amenities, contributing to an enjoyable stay.
Guests consistently express satisfaction with the hotel's high standards of cleanliness, noting the spotless environment from reception to pool areas. The swimming pool and spa are highlighted for their cleanliness and inviting atmosphere, complemented by friendly and helpful staff who enhance the welcoming and modern environment.
The staff of Hotel Girassol are a standout feature, known for their friendliness and helpfulness. Receptionists are praised for being welcoming and facilitating conveniences, and the team is dedicated to ensuring smooth experiences for guests, adding a personal touch that significantly enhances stays.
Though Wi-Fi connectivity in rooms can be unreliable, guests appreciate the generally reliable service in common areas, which complements the available free parking. The hotel's four pools cater to all age groups, set in a lush green courtyard that provides a relaxing atmosphere. Despite some suggestions for updating lounge chairs and occasional lapses in pool heating, the pool area offers an enjoyable retreat for guests.
Hotel Girassol is also commended for the comfort of its beds, with many guests noting the abundance of pillows and good quality mattresses. Minor issues with older mattresses and hard pillows are overshadowed by the overall comfort and the hotel's scenic views and convenient location.
In summary, Hotel Girassol - Suite Hotel is an ideal choice for travelers seeking a vibrant and comfortable stay in Funchal, offering impressive location, excellent breakfast variety, spacious accommodations, cleanliness, attentive staff, delightful pool amenities, and comfortable beds, ensuring a fulfilling experience for guests.
The breakfast buffet at Hotel Girassol is well-regarded for its diverse selection, which caters to various dietary preferences. Guests praise the abundant variety, describing it as tasty and satisfying. Unique offerings like champagne and fresh fruit delivered to rooms enhance the breakfast experience, though there are occasional suggestions for more variety in the menu.
The spacious and well-appointed rooms receive consistent acclaim for their size, cleanliness, and modern decor. Featuring balconies with breathtaking ocean views and separate sitting areas, the accommodations provide comfort and relaxation. The Junior Suites are especially favored for their generous space and modern amenities, contributing to an enjoyable stay.
Guests consistently express satisfaction with the hotel's high standards of cleanliness, noting the spotless environment from reception to pool areas. The swimming pool and spa are highlighted for their cleanliness and inviting atmosphere, complemented by friendly and helpful staff who enhance the welcoming and modern environment.
The staff of Hotel Girassol are a standout feature, known for their friendliness and helpfulness. Receptionists are praised for being welcoming and facilitating conveniences, and the team is dedicated to ensuring smooth experiences for guests, adding a personal touch that significantly enhances stays.
Though Wi-Fi connectivity in rooms can be unreliable, guests appreciate the generally reliable service in common areas, which complements the available free parking. The hotel's four pools cater to all age groups, set in a lush green courtyard that provides a relaxing atmosphere. Despite some suggestions for updating lounge chairs and occasional lapses in pool heating, the pool area offers an enjoyable retreat for guests.
Hotel Girassol is also commended for the comfort of its beds, with many guests noting the abundance of pillows and good quality mattresses. Minor issues with older mattresses and hard pillows are overshadowed by the overall comfort and the hotel's scenic views and convenient location.
In summary, Hotel Girassol - Suite Hotel is an ideal choice for travelers seeking a vibrant and comfortable stay in Funchal, offering impressive location, excellent breakfast variety, spacious accommodations, cleanliness, attentive staff, delightful pool amenities, and comfortable beds, ensuring a fulfilling experience for guests.
Categories
Pool
Heated Pool
Outdoor Pool
Accessible
Family
$
Info
Summary of reviews
Terrace Mar Suite Hotel, situated in Funchal's vibrant yet tranquil Lido district, is widely acclaimed for its prime location. Guests appreciate its proximity to restaurants, bars, supermarkets and key transport links, making it convenient for city exploration. The setting offers both easy access to the city center and beautiful partial sea views from upper floors.
The hotel's breakfast is well-received with a diverse spread featuring fresh fruits, pastries and cooked-to-order dishes, although minor improvements like more vegetarian options have been suggested. Dinner options also receive praise, particularly the on-site Avista restaurant for its value and variety and the Ajuda restaurant for its atmosphere.
The rooms at Terrace Mar Suite Hotel are spacious, modern and equipped with kitchenettes, perfect for longer stays. Guests appreciate the cleanliness and daily maintenance, although minor issues such as insulation could be improved. The junior suites are particularly noted for their extra space and comfort.
Cleanliness is a standout feature with both rooms and common areas meticulously maintained. The hotel's staff is highly commended for their friendliness, helpfulness and proficiency in multiple languages, enhancing the overall guest experience.
Wi-Fi at the hotel is generally reliable, though there are occasional reports of slower speeds and connectivity issues. The rooftop pool is a highlight, offering beautiful views, a heated pool, jacuzzi and a sunbathing area, adding to the relaxation experience.
The close proximity to the beach, about a 10-20 minute walk or short bus ride away, adds to the hotel's appeal. Parking options include an underground garage and paid street parking, although the garage is noted to be narrow.
Overall, the beds are comfortable, contributing to a good night's sleep for most guests, despite minor issues with sound insulation and mattress firmness for a few.
Terrace Mar Suite Hotel successfully delivers a four-star experience with clean facilities, comfortable accommodations, excellent staff service and convenient amenities, providing great value for money and a memorable stay in Funchal.
The hotel's breakfast is well-received with a diverse spread featuring fresh fruits, pastries and cooked-to-order dishes, although minor improvements like more vegetarian options have been suggested. Dinner options also receive praise, particularly the on-site Avista restaurant for its value and variety and the Ajuda restaurant for its atmosphere.
The rooms at Terrace Mar Suite Hotel are spacious, modern and equipped with kitchenettes, perfect for longer stays. Guests appreciate the cleanliness and daily maintenance, although minor issues such as insulation could be improved. The junior suites are particularly noted for their extra space and comfort.
Cleanliness is a standout feature with both rooms and common areas meticulously maintained. The hotel's staff is highly commended for their friendliness, helpfulness and proficiency in multiple languages, enhancing the overall guest experience.
Wi-Fi at the hotel is generally reliable, though there are occasional reports of slower speeds and connectivity issues. The rooftop pool is a highlight, offering beautiful views, a heated pool, jacuzzi and a sunbathing area, adding to the relaxation experience.
The close proximity to the beach, about a 10-20 minute walk or short bus ride away, adds to the hotel's appeal. Parking options include an underground garage and paid street parking, although the garage is noted to be narrow.
Overall, the beds are comfortable, contributing to a good night's sleep for most guests, despite minor issues with sound insulation and mattress firmness for a few.
Terrace Mar Suite Hotel successfully delivers a four-star experience with clean facilities, comfortable accommodations, excellent staff service and convenient amenities, providing great value for money and a memorable stay in Funchal.
Categories
Accessible
Pool
Heated Pool
Rooftop Pool
Outdoor Pool
Health & Safety
$
Info
Summary of reviews
The Castanheiro Boutique Hotel is a luxurious and stylish option for travelers visiting Funchal. Located in the historic center of the city, the hotel offers easy access to all the main sights and attractions, while still providing a calm and relaxing atmosphere ideal for both city breaks and relaxing holidays. Guests rave about the hotel's superb breakfast buffet with its amazing selection and delicious options, as well as the quality and value of the on-site restaurant. The rooms are spacious, clean and well-appointed with stylish decor, while the hotel's cleanliness and maintenance are impeccable throughout. The staff are exceptional with many reviews praising their kindness, friendliness and efficient service. The rooftop pool and spa facilities are particularly impressive, providing guests with a beautiful and peaceful oasis to enjoy during their stay. While parking can sometimes be an issue, the hotel's personal touches and attention to detail make up for any shortcomings. Overall, the Castanheiro Boutique Hotel offers a top-tier experience with fantastic amenities and exceptional service.
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Pool
Infinity Pool
Heated Pool
Rooftop Pool
Panoramic View Pool
Outdoor Pool
Accessible
Luxury
$
Info
Summary of reviews
Enotel Lido - All Inclusive is a hotel with mixed reviews, but overall, guests appreciate its wonderful waterfront location, quality breakfast options, exceptional spa and pool area and friendly and helpful staff. The hotel's dining options have received mixed reviews with some guests praising the quality and variety of food, while others were disappointed with the limited options and poor quality of some dishes. The rooms have also received mixed reviews with some guests finding them comfortable and well-equipped, while others found them outdated and badly furnished. The hotel's cleanliness has been widely praised, but some guests have noted areas in need of improvement. The all-inclusive facilities are generally very good with good value for money, but some guests have noted improvements that could be made to bring the hotel up to a 5-star standard. Overall, Enotel Lido - All Inclusive offers a comfortable and luxurious stay with excellent service, but food options may need some improvement.
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Pool
Outdoor Pool
Accessible
Luxury
$
Info
Summary of reviews
The Royal Savoy - Ocean Resort - Savoy Signature is a luxurious 5-star hotel with exceptional staff and facilities. Guests love the hotel's perfect location along the coast with easy access to the sea and the wonderful canvas and sculptures throughout. The breakfast buffet is exceptional with something for everyone, although some guests found the selection to be limited. The rooms are spacious, comfortable and well-equipped with stunning ocean views, although some guests noted that the interior could use an update. The hotel is exceptionally clean and well-maintained with fantastic pool facilities and attentive staff who go above and beyond to assist with any requests. Overall, the Royal Savoy - Ocean Resort - Savoy Signature is a top-notch resort that provides guests with an unmatched experience of pure luxury.
Categories
Pool
Indoor Pool
Children's Pool
Outdoor Pool
Accessible
Beachfront
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Info
Summary of reviews
Sé Boutique Hotel in Funchal excels as a top-tier choice for travelers, lauded for its prime location, superior service and enchanting ambiance. Situated in the heart of the city, the hotel enjoys proximity to major attractions, eateries and shops, while its peaceful side-street placement ensures a quiet retreat. The highlight is the panoramic rooftop terrace that provides a serene space with magnificent views, enhancing the overall guest experience.
Breakfast at Sé Boutique Hotel receives high praise for its extensive variety, quality and presentation. The spread includes fresh fruits, gluten-free pastries and other delightful choices, set in a charming environment that guests enjoy, especially on the breathtaking rooftop terrace. Although some minor improvements could be made, particularly with hot food options and specific products, the overall breakfast experience remains a standout feature.
The rooms are frequently described as comfortable, clean and well-equipped with modern decor and thoughtful furnishing. Cleanliness is a notable strength, as the hotel's cleanliness standards are impeccable, creating a cozy and inviting atmosphere. Digital amenities add convenience and while some rooms may lack natural light, this is a minor drawback against the overwhelming positive feedback.
Guests consistently commend the hotel staff for their exceptional friendliness, professionalism and attentiveness. The warm, welcoming team is dedicated to ensuring the best possible stay, often going above and beyond to accommodate guests' needs and preferences, garnering special recognition for individuals like Priscilla at the reception.
The pool offers a unique experience with its private reservation system, making it perfect for secluded relaxation. Despite its small size and cold water, the beautiful rooftop terrace, complete with a garden bar and stunning views, makes it a memorable feature.
Opinions on the beds are mixed with many guests finding them very comfortable, while others suggest room for improvement due to varying mattress firmness and springiness. Nonetheless, many enjoyed restful sleep with the hotel's bedding amenities.
Lastly, Sé Boutique Hotel shines as a magnificent boutique hotel with its quirky decor and vintage influences. The interiors, reflecting an artistic flair, double as an art gallery, adding to its charm. Ideal for visitors seeking a stylish, characterful stay, the hotel successfully combines the allure of a designer boutique with a homely feel, offering a truly unique travel experience.
Breakfast at Sé Boutique Hotel receives high praise for its extensive variety, quality and presentation. The spread includes fresh fruits, gluten-free pastries and other delightful choices, set in a charming environment that guests enjoy, especially on the breathtaking rooftop terrace. Although some minor improvements could be made, particularly with hot food options and specific products, the overall breakfast experience remains a standout feature.
The rooms are frequently described as comfortable, clean and well-equipped with modern decor and thoughtful furnishing. Cleanliness is a notable strength, as the hotel's cleanliness standards are impeccable, creating a cozy and inviting atmosphere. Digital amenities add convenience and while some rooms may lack natural light, this is a minor drawback against the overwhelming positive feedback.
Guests consistently commend the hotel staff for their exceptional friendliness, professionalism and attentiveness. The warm, welcoming team is dedicated to ensuring the best possible stay, often going above and beyond to accommodate guests' needs and preferences, garnering special recognition for individuals like Priscilla at the reception.
The pool offers a unique experience with its private reservation system, making it perfect for secluded relaxation. Despite its small size and cold water, the beautiful rooftop terrace, complete with a garden bar and stunning views, makes it a memorable feature.
Opinions on the beds are mixed with many guests finding them very comfortable, while others suggest room for improvement due to varying mattress firmness and springiness. Nonetheless, many enjoyed restful sleep with the hotel's bedding amenities.
Lastly, Sé Boutique Hotel shines as a magnificent boutique hotel with its quirky decor and vintage influences. The interiors, reflecting an artistic flair, double as an art gallery, adding to its charm. Ideal for visitors seeking a stylish, characterful stay, the hotel successfully combines the allure of a designer boutique with a homely feel, offering a truly unique travel experience.
Categories
Pool
Heated Pool
Indoor Pool
Accessible
Sustainability Journey
$
Info
Summary of reviews
Nestled in the heart of Funchal on the picturesque island of Madeira, the Pestana Village Garden Hotel is greatly praised for its superb location. Guests appreciate the hotel's balance of tranquility and accessibility with easy access to the town center, the marina and the beach, all within a 10 to 20-minute walk. The hotel's stunning gardens create a serene environment, making it a perfect sanctuary away from the city's hustle and bustle, yet convenient for exploring various city amenities and restaurants.
The hotel's breakfast offerings receive high commendations for their variety and quality. An extensive buffet selection includes fruits, juices, pastries and traditional breakfast items, making for a hearty and satisfying meal. The clean and organized breakfast setting, coupled with friendly staff, enhances the overall dining experience. While dinner reviews are mixed with some expressing concerns about menu repetitiveness and the quality of some dishes, the variety and service are often highlighted positively.
Rooms at the Pestana Village Garden Hotel are frequently praised for their spaciousness, comfort and cleanliness. Guests enjoy large rooms with sizable balconies, well-equipped kitchenettes and ample storage. Although some rooms are described as dated, they are consistently noted to be clean, quiet and comfortable, contributing to a restful stay.
Cleanliness is a standout feature at the hotel with rooms and common areas maintained to a high standard, despite some occasional lapses. The well-kept gardens and spotless swimming pools further enhance the hotel’s homely and comfortable atmosphere.
The exceptional friendliness and helpfulness of the hotel staff are repeatedly praised. Guests commend the professional and accommodating demeanor of employees with specific staff members often mentioned for their outstanding service and attention to detail. The warm, cheerful nature of the team significantly enhances the overall guest experience.
The hotel's swimming pools are highlighted for their spaciousness, cleanliness and beautiful design, set within lush, landscaped gardens. Although some guests found the pools slightly cold and suggested improvements for the indoor pool, the general consensus is that the pool facilities are well-maintained and relaxing.
Parking at the hotel is convenient, although it comes at an additional cost. Guests appreciate the ample parking space, especially for those renting cars, though the lack of electric vehicle charging stations is noted.
The beds are widely regarded as very comfortable with many guests praising their size and quality of the bedding, albeit with occasional remarks about the varying comfort of the mattresses.
Overall, while some reviews mention that the hotel’s facilities and services do not fully align with a four-star rating, the Pestana Village Garden Hotel provides a comfortable and pleasant stay. Its prime location, beautiful gardens, cleanliness and excellent staff service make it a highly recommended choice for visitors to Funchal.
The hotel's breakfast offerings receive high commendations for their variety and quality. An extensive buffet selection includes fruits, juices, pastries and traditional breakfast items, making for a hearty and satisfying meal. The clean and organized breakfast setting, coupled with friendly staff, enhances the overall dining experience. While dinner reviews are mixed with some expressing concerns about menu repetitiveness and the quality of some dishes, the variety and service are often highlighted positively.
Rooms at the Pestana Village Garden Hotel are frequently praised for their spaciousness, comfort and cleanliness. Guests enjoy large rooms with sizable balconies, well-equipped kitchenettes and ample storage. Although some rooms are described as dated, they are consistently noted to be clean, quiet and comfortable, contributing to a restful stay.
Cleanliness is a standout feature at the hotel with rooms and common areas maintained to a high standard, despite some occasional lapses. The well-kept gardens and spotless swimming pools further enhance the hotel’s homely and comfortable atmosphere.
The exceptional friendliness and helpfulness of the hotel staff are repeatedly praised. Guests commend the professional and accommodating demeanor of employees with specific staff members often mentioned for their outstanding service and attention to detail. The warm, cheerful nature of the team significantly enhances the overall guest experience.
The hotel's swimming pools are highlighted for their spaciousness, cleanliness and beautiful design, set within lush, landscaped gardens. Although some guests found the pools slightly cold and suggested improvements for the indoor pool, the general consensus is that the pool facilities are well-maintained and relaxing.
Parking at the hotel is convenient, although it comes at an additional cost. Guests appreciate the ample parking space, especially for those renting cars, though the lack of electric vehicle charging stations is noted.
The beds are widely regarded as very comfortable with many guests praising their size and quality of the bedding, albeit with occasional remarks about the varying comfort of the mattresses.
Overall, while some reviews mention that the hotel’s facilities and services do not fully align with a four-star rating, the Pestana Village Garden Hotel provides a comfortable and pleasant stay. Its prime location, beautiful gardens, cleanliness and excellent staff service make it a highly recommended choice for visitors to Funchal.
Categories
Pool
Outdoor Pool
Accessible
Sustainability Journey
$
Info
Summary of reviews
The Pestana Grand Ocean Resort Hotel is a highly recommended five-star hotel with exceptional facilities and services. The hotel's location is superb with stunning ocean views visible from the balconies of the hotel rooms. The breakfast is highly praised by guests with a wide variety of food and drink options available. The dinner experience received mixed reviews, but many guests found the variety of food and delicious options enjoyable. The spacious and comfortable rooms, especially those with a sea view or balcony, are highly recommended. The hotel is known for its cleanliness with courteous and helpful staff. The pool area and its atmosphere, right by the ocean, are amazing with beautiful pools and surrounding gardens. The hotel is also family-friendly with great amenities for kids. While there may be some areas for improvement, the Pestana Grand Ocean Resort Hotel remains a top destination for anyone seeking luxury in Madeira.
Categories
Pool
Indoor Pool
Children's Pool
Panoramic View Pool
Outdoor Pool
Accessible
Luxury
$
Info
Summary of reviews
Pestana CR7 Funchal, situated in the heart of Funchal, enjoys unanimous praise for its prime location. Positioned perfectly on the marina, it provides breathtaking views of the sea and harbor. The hotel's central location grants easy access to the old town, city center and promenade, allowing guests to explore the area's vibrant attractions such as the cable car, farmer’s market and numerous dining and nightlife options. The convenience of being close to the ferry terminal for trips to Porto Santo adds to its appeal, despite occasional noise from nearby nightclubs.
The breakfast offerings at Pestana CR7 Funchal are highly appreciated, featuring a wide variety of fresh and tasty options. Guests praise the superb quality and diverse selection, including freshly made egg dishes and natural fruit juices. Though a few guests hint at the need for more variety, the overall sentiment reflects a positive, satisfying morning experience with attentive service.
Dinner at the hotel's restaurant receives mixed reviews but leans towards the positive with many guests commending the food quality and reasonable prices. Favorites include dishes like pizza, hamburger and the Portuguese Prego del prato. While some guests wish for a more varied and elevated menu, especially for longer stays, the general consensus appreciates the delicious offerings and good value.
The rooms receive mixed feedback; many guests praise the clean, spacious and modern décor with beautiful views, especially those overlooking the harbor. The rooms feature large beds, modern amenities and stylish decorations, contributing to a comfortable stay. However, some guests note issues like insufficient lighting, noise levels and the need for updates. Despite these concerns, the location and amenities offer good value.
Cleanliness is a strong point for Pestana CR7 Funchal. Guests commonly describe the hotel as very clean and well-maintained with modern furnishings contributing to its inviting atmosphere. Although some reviews mention occasional lapses in housekeeping standards, overall impressions highlight the hotel's high cleanliness and tidy environment.
The staff at Pestana CR7 Funchal is a standout feature, consistently praised for their professionalism, friendliness and exceptional service. Guests appreciate the team's attentiveness and efficiency with notable mentions of staff members who go above and beyond to create memorable experiences. Their positive attitudes and helpfulness significantly enhance the guest experience.
WiFi service at the hotel receives high praise for its reliability and speed. The connection is particularly strong in the reception area and works well throughout most parts of the hotel, reaffirming its positive review from guests.
Feedback on the spa is mixed. Guests enjoy the facilities when operational, including the rooftop sauna and pool, but note limited operating hours and some maintenance issues, such as an intermittently functioning jacuzzi. Nevertheless, the spa amenities are appreciated for their quality when available.
Opinions about the gym vary with the outdoor setting garnering both appreciation for its views and critique for its basic equipment. While it's found functional and decent by some, others feel it could benefit from improvements and a more inviting setup.
The pool area, especially the rooftop pool, garners positive remarks for its stunning views, cleanliness and modern aesthetics. However, issues like the pool's temperature in winter and occasional lighting and maintenance concerns are noted. Despite these, the pool remains a favored feature among guests.
Parking facilities at the hotel are convenient with an underground garage offering ease of access and discounted rates. However, limited parking spots and associated fees are minor drawbacks that some guests mention.
In conclusion, Pestana CR7 Funchal is highly regarded for its exceptional location, attentive staff and overall cleanliness. While there are areas for improvement, especially regarding room updates, dinner menu variety and spa operation hours, the hotel largely delivers a positive and memorable experience for its guests.
The breakfast offerings at Pestana CR7 Funchal are highly appreciated, featuring a wide variety of fresh and tasty options. Guests praise the superb quality and diverse selection, including freshly made egg dishes and natural fruit juices. Though a few guests hint at the need for more variety, the overall sentiment reflects a positive, satisfying morning experience with attentive service.
Dinner at the hotel's restaurant receives mixed reviews but leans towards the positive with many guests commending the food quality and reasonable prices. Favorites include dishes like pizza, hamburger and the Portuguese Prego del prato. While some guests wish for a more varied and elevated menu, especially for longer stays, the general consensus appreciates the delicious offerings and good value.
The rooms receive mixed feedback; many guests praise the clean, spacious and modern décor with beautiful views, especially those overlooking the harbor. The rooms feature large beds, modern amenities and stylish decorations, contributing to a comfortable stay. However, some guests note issues like insufficient lighting, noise levels and the need for updates. Despite these concerns, the location and amenities offer good value.
Cleanliness is a strong point for Pestana CR7 Funchal. Guests commonly describe the hotel as very clean and well-maintained with modern furnishings contributing to its inviting atmosphere. Although some reviews mention occasional lapses in housekeeping standards, overall impressions highlight the hotel's high cleanliness and tidy environment.
The staff at Pestana CR7 Funchal is a standout feature, consistently praised for their professionalism, friendliness and exceptional service. Guests appreciate the team's attentiveness and efficiency with notable mentions of staff members who go above and beyond to create memorable experiences. Their positive attitudes and helpfulness significantly enhance the guest experience.
WiFi service at the hotel receives high praise for its reliability and speed. The connection is particularly strong in the reception area and works well throughout most parts of the hotel, reaffirming its positive review from guests.
Feedback on the spa is mixed. Guests enjoy the facilities when operational, including the rooftop sauna and pool, but note limited operating hours and some maintenance issues, such as an intermittently functioning jacuzzi. Nevertheless, the spa amenities are appreciated for their quality when available.
Opinions about the gym vary with the outdoor setting garnering both appreciation for its views and critique for its basic equipment. While it's found functional and decent by some, others feel it could benefit from improvements and a more inviting setup.
The pool area, especially the rooftop pool, garners positive remarks for its stunning views, cleanliness and modern aesthetics. However, issues like the pool's temperature in winter and occasional lighting and maintenance concerns are noted. Despite these, the pool remains a favored feature among guests.
Parking facilities at the hotel are convenient with an underground garage offering ease of access and discounted rates. However, limited parking spots and associated fees are minor drawbacks that some guests mention.
In conclusion, Pestana CR7 Funchal is highly regarded for its exceptional location, attentive staff and overall cleanliness. While there are areas for improvement, especially regarding room updates, dinner menu variety and spa operation hours, the hotel largely delivers a positive and memorable experience for its guests.
Categories
Accessible
Pool
Panoramic View Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
The TURIM Santa Maria Hotel in Funchal enjoys an enviable reputation, particularly for its prime location. Centrally situated, it offers effortless access to significant city attractions such as the old town, marina and a variety of dining and shopping venues. Guests also appreciate its proximity to public transportation and airport connectivity, making it an excellent choice for both leisure and business travelers. Despite its centrality, the hotel manages to maintain a quiet ambiance, which guests find ideal for relaxation after a busy day exploring the city.
Guests have consistently praised the breakfast for its variety, freshness and quality, noting the extensive selection of fruits, pastries, hot dishes and drinks. A few minor drawbacks such as the repetitive menu for longer stays and the basement location lacking natural light were mentioned, but overall the breakfast is considered exceptional. The friendly staff further enhance the dining experience, ensuring a positive start to the day.
Dinner reviews are more mixed with many guests enjoying the well-presented three-course meals. While some appreciate the fixed menu's value, others find it limiting and repetitive, particularly over extended stays. The rooftop bar offers a pleasant dining experience with city views, contrasting with the less inviting basement restaurant. Overall, while some areas need improvement, the positive feedback highlights a generally satisfying dining experience.
When it comes to accommodations, the hotel excels with modern, spacious rooms that are consistently praised for their cleanliness, comfort and inviting atmosphere. Balconies with scenic views, daily housekeeping and practical amenities like room safes contribute to a high level of guest satisfaction. Minor issues such as occasional noise and the absence of coffee machines are noted but do not significantly detract from the overall positive experience.
Cleanliness is a hallmark of the TURIM Santa Maria Hotel with guests frequently commenting on the impeccable maintenance of both rooms and public areas. The staff's dedication to hygiene and cleanliness standards is highly appreciated, adding to the overall comfort and appeal of the hotel.
The staff at the hotel are often described as friendly, attentive and professional, contributing significantly to the welcoming atmosphere. They are known for their helpfulness and efficient service, which spans from the reception to housekeeping and dining staff. Personal touches and individual commendations of staff members underscore the exceptional service experienced by guests.
While the Wi-Fi service receives mixed reviews with frequent complaints about weak and unreliable connections in the rooms, it is generally better in public areas. This inconsistency has been a point of frustration for some guests, although the staff's responsiveness in addressing these issues is noted.
Parking presents another area of challenge with limited on-site spaces and a daily fee of 15€. Guests have found the situation stressful, especially during peak times and suggest that this aspect could be improved to better meet guest needs.
The hotel's beds are largely applauded for their comfort, contributing to a restful night's sleep. While some find the beds slightly on the harder side, the consensus is positive with many guests praising them as very comfortable and supportive.
Overall, the TURIM Santa Maria Hotel meets the expectations of a solid four-star property, offering excellent amenities, cleanliness and service. Though there are areas needing improvement, such as Wi-Fi consistency and parking, the hotel delivers good value and a comfortable, pleasant stay for both leisure and business travelers.
Guests have consistently praised the breakfast for its variety, freshness and quality, noting the extensive selection of fruits, pastries, hot dishes and drinks. A few minor drawbacks such as the repetitive menu for longer stays and the basement location lacking natural light were mentioned, but overall the breakfast is considered exceptional. The friendly staff further enhance the dining experience, ensuring a positive start to the day.
Dinner reviews are more mixed with many guests enjoying the well-presented three-course meals. While some appreciate the fixed menu's value, others find it limiting and repetitive, particularly over extended stays. The rooftop bar offers a pleasant dining experience with city views, contrasting with the less inviting basement restaurant. Overall, while some areas need improvement, the positive feedback highlights a generally satisfying dining experience.
When it comes to accommodations, the hotel excels with modern, spacious rooms that are consistently praised for their cleanliness, comfort and inviting atmosphere. Balconies with scenic views, daily housekeeping and practical amenities like room safes contribute to a high level of guest satisfaction. Minor issues such as occasional noise and the absence of coffee machines are noted but do not significantly detract from the overall positive experience.
Cleanliness is a hallmark of the TURIM Santa Maria Hotel with guests frequently commenting on the impeccable maintenance of both rooms and public areas. The staff's dedication to hygiene and cleanliness standards is highly appreciated, adding to the overall comfort and appeal of the hotel.
The staff at the hotel are often described as friendly, attentive and professional, contributing significantly to the welcoming atmosphere. They are known for their helpfulness and efficient service, which spans from the reception to housekeeping and dining staff. Personal touches and individual commendations of staff members underscore the exceptional service experienced by guests.
While the Wi-Fi service receives mixed reviews with frequent complaints about weak and unreliable connections in the rooms, it is generally better in public areas. This inconsistency has been a point of frustration for some guests, although the staff's responsiveness in addressing these issues is noted.
Parking presents another area of challenge with limited on-site spaces and a daily fee of 15€. Guests have found the situation stressful, especially during peak times and suggest that this aspect could be improved to better meet guest needs.
The hotel's beds are largely applauded for their comfort, contributing to a restful night's sleep. While some find the beds slightly on the harder side, the consensus is positive with many guests praising them as very comfortable and supportive.
Overall, the TURIM Santa Maria Hotel meets the expectations of a solid four-star property, offering excellent amenities, cleanliness and service. Though there are areas needing improvement, such as Wi-Fi consistency and parking, the hotel delivers good value and a comfortable, pleasant stay for both leisure and business travelers.
Categories
Accessible
Pool
Outdoor Pool
Luxury
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