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Hotel Catama Inn

Fusagasuga , Calle 22 No 36-91 Via Panamericana (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Catama Inn offers a mixed but generally positive experience, particularly highlighted by its convenient location, exceptional staff and quality dining options. Situated on the main road and near the city center, the hotel is easily accessible and close to a variety of restaurants and amenities. The clean premises, combined with excellent service, create an appealing environment for many guests. However, potential visitors should be prepared for traffic noise due to its position near a busy road.

The breakfast at Hotel Catama Inn earns considerable praise for its delicious and varied offerings, including eggs, tamales, broth, coffee, juice and bread. Guests appreciate the inclusive nature of the morning meal, complementing the overall positive dining experience. Dinner also receives favorable reviews for its tasty and reasonably priced menu, further enhanced by attentive service from the hotel’s chefs and waiters.

When it comes to room quality, the feedback is more varied. While the suites and some rooms are noted for their cleanliness and comfort, issues such as maintenance problems, noise and pest control detract from the overall experience. The hotel’s sound insulation is particularly inadequate, contributing to disturbances from the outside traffic.

Cleanliness is a strong point for Hotel Catama Inn with the facilities receiving frequent commendations for their tidy and well-maintained appearance. Nonetheless, there are occasional reports of specific areas needing improvement, such as the pool’s cleanliness and minor issues in the bathrooms.

The standout feature of the hotel is undoubtedly its staff, who are frequently lauded for their friendliness and attentiveness. Guests often mention the warm and welcoming atmosphere generated by the employees, particularly the reception staff and bellboys, who excel in hospitality.

The hotel’s pool area provides recreational space, though feedback is mixed regarding water temperature, pool crowding and some operational inconsistencies. Finally, the beds receive varied reviews; while some find them comfortable, others encounter issues with mattress comfort and noise.

In summary, Hotel Catama Inn offers a largely positive experience marked by excellent dining, clean facilities and exceptional service. However, some aspects, particularly noise control and room maintenance, could benefit from improvements to enhance overall guest satisfaction.
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Hotel with Parking

This hotel features free self-parking, offering guests a convenient and complimentary option for their vehicles. The availability of free parking enhances the overall ease of access.

Cheap Hotel

Situated in Fusagasuga, Hotel Catama Inn offers budget-friendly accommodation with essential amenities. It's a practical choice for travelers seeking affordability.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Outdoor Pool

Room Types

Single Room This single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Double Room This double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Suite This suite's special feature is the hot tub. The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. Featuring a balcony, this suite also provides a minibar, a seating area and a flat-screen TV with satellite channels. The unit offers 1 bed.

Standard Triple Room This triple room's special feature is the private pool. This triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Quadruple Room This quadruple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 3 beds.

Family Room The unit offers 4 beds.

About Hotel Catama Inn

License: 19251

Guest Reviews

8.0

Very Good

Location

Hotel Catama Inn benefits from a convenient location that is easy to reach, situated on the main road and just 15 minutes' walk from the city center. It's also located on the Pan-American Highway, making it accessible for travelers. The area features a range of good restaurants and essential amenities, including its own parking lot. The location is particularly praised for its cleanliness, excellent service and good cost-benefit ratio.

However, its position on a busy road does come with downsides. The constant noise from cars, motorcycles and trucks can be disturbing and some visitors note that the hotel is not well-equipped to minimize this disruption. While some guests found the proximity to their destinations ideal and appreciated the centrality, others found the noise and roadworks in the area to be significant drawbacks.

Overall, while the location has many conveniences and positive aspects, potential guests should be prepared for the inevitable traffic noise associated with its main road and avenue adjacency.

Breakfast

Hotel Catama Inn provides a breakfast experience that has garnered predominantly positive feedback from its guests. Many reviews highlight the delicious and varied options available, often emphasizing the excellent quality of the food. A common sentiment among visitors is that the breakfast is both good and rich with offerings that include eggs, tamales, broth, coffee, juice and bread. The included breakfast is particularly appreciated with several guests noting the variety of choices they could select from. While a few mentioned the breakfast as being average or lacking variety, the general consensus suggests that most guests find the morning meal to be quite satisfying and well-prepared. The service during breakfast also receives commendations, complementing the overall positive experience. In sum, the breakfast at Hotel Catama Inn is praised for its quality, taste and inclusiveness in the overall rate.

Dinner

Hotel Catama Inn's dinner offerings have garnered a markedly positive reception from guests. Visitors frequently praise the restaurant's delectable and varied menu, enjoying meals at different times of the day. "Delicious" is a recurring theme and the food consistently wins approval for being both tasty and reasonably priced.

The commendable service provided by the chefs and waiters adds to the positive dining experience, earning high marks for attentiveness and excellence. Despite an outlier mentioning that the food was very average, the overwhelming consensus celebrates the quality and affordability of the cuisine.

In conclusion, dining at Hotel Catama Inn appears to be a delightful experience with excellent service and a diverse, flavorful menu being the standout highlights.

Rooms

Hotel Catama Inn presents a mixed experience in its room facilities. On the positive side, several reviews highlight the rooms as being very clean, comfortable and sometimes even beautiful. One reviewer noted that the Suite was particularly impressive and the overall facilities were very clean.

However, there are considerable drawbacks noted by guests. Frequent mentions of maintenance issues such as problems with locks, humidity and visible stains on walls and sheets detract from the overall experience. Some guests reported that the rooms were small, narrow and different from how they appeared in pictures. Noise is a recurring problem due to poor sound insulation and the hotel's location near a noisy street only exacerbates this issue.

Additionally, the hotel struggles with pest control with several instances of bugs being found in the rooms. Moisture problems, particularly in the bathroom, result in leaks and damp smells that further mar the guest experience. Some rooms have a musty smell and are described as dark and inadequately ventilated.

In conclusion, while the hotel offers some positive aspects such as comfortable and clean suites, it falls short in several key areas including maintenance, noise control and pest management, ultimately leading to a mixed reception from its guests.

Beds

The beds at Hotel Catama Inn receive mixed reviews from guests. While many appreciate the comfortable and excellent beds, others find the mattresses lacking in comfort, causing some to report back pain and noisy movements during the night. Though the monogram sheets are of decent quality, the pillows have been described as very high and uncomfortable, making sleep difficult for some visitors. Overall, the bedding experience varies with both commendable aspects and areas in need of improvement.

Cleanliness

Hotel Catama Inn stands out for its overall cleanliness and well-maintained facilities, offering guests a comfortable and tidy environment. Numerous reviews highlight the hotel as very clean with specific mentions of clean bathrooms and clean, tidy rooms. The hotel also garners praise for its clean and orderly appearance both inside and out. Guests frequently credit the hotel's cleanliness and good service, contributing to a pleasant overall atmosphere and attentive staff. However, there are some areas that reportedly require improvement, such as the pool's cleanliness, occasional poorly lit bathrooms, unfinished paint and broken floor tiles. Despite these minor issues, the hotel consistently receives commendations for being one of the cleanest hotels, suggesting a generally high standard of cleanliness and maintenance.

Staff

Hotel Catama Inn enjoys widespread acclaim for its exceptional staff, characterized by their friendliness, attentiveness and excellent service. Guests frequently highlight the warm and welcoming atmosphere created by the hotel employees with special mentions for the night reception staff and bellboys who exemplify hospitality at its finest.

The hotel's service is consistently described as very good with employees showing unparalleled commitment to guest satisfaction, always ready to address requests promptly and efficiently. While the majority of the reviews praise the overall state of cleanliness and service, there are occasional mentions of areas needing improvement, such as bathroom cleanliness and some lapses in reception service.

Guests also appreciate the quality-price ratio of the facilities and the hotel's convenient location, further enhancing their stay. Despite a minor hiccup here and there, Hotel Catama Inn's remarkable staff continue to make it a standout choice for travelers seeking a comfortable and pleasant stay.

Pool

Hotel Catama Inn's pool received mixed feedback from guests with several highlights on its cleanliness. Guests appreciated the clean condition of the pool, which contributes positively to the overall experience. However, some common concerns included issues with the water temperature with numerous reviews noting that the pool was very cold and expressing a desire for it to be heated. There were also mentions of the pool being crowded at times and the absence of a separate area for children. The pool schedule and instances where the pool was closed all day were additional points of dissatisfaction. Despite these drawbacks, the pool area provides a space for fun activities, allowing guests to make the most of their time.

Yes, Hotel Catama Inn has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel Catama Inn.

No, Hotel Catama Inn doesn't allow dogs.

Yes, parking facilities are available at Hotel Catama Inn.

No, Hotel Catama Inn doesn't have a gym.

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