Norwood Inn & Suites Merrillville has garnered a range of reviews across various categories. The breakfast service offers a serene start to the day, particularly appreciated for its pleasant garden view. Guests find the selection of items satisfactory, including bagels, toast, coffee, cereals and waffles. The highlight is the presence of a waffle maker. Yet, some minor tweaks such as the inclusion of items like butter and juice and improvements in the availability of utensils could elevate the experience further.
Regarding the rooms, there have been notable criticisms. However, focusing on the positives, the hotel has received some recognition for efforts in cleaning certain areas. Some guests express satisfaction with the rooms being wiped down properly, showcasing that cleanliness efforts are being made, though inconsistent.
The staff at Norwood Inn & Suites Merrillville receives positive feedback for being friendly and helpful. Many guests have highlighted the accommodating nature of the staff, specifically mentioning the front desk team and maintenance personnel. Their promptness and willingness to assist significantly enhance the guest experience despite occasional reports of unprofessional behavior.
While there are areas that require significant attention, including overall cleanliness and room conditions, the hotel's friendly staff and pleasant breakfast setup stand out as redeeming features.
The Ramada by Wyndham Hammond Hotel & Conference Center enjoys a strategically beneficial location for travelers visiting the region. Conveniently positioned between Chicago and the Indiana Dunes, it offers easy access to both attractions and the vibrant city of Chicago, making it ideal for visitors wishing to explore without incurring high accommodation costs. The hotel's proximity to amenities such as fast food outlets, casinos, and a charming diner-style restaurant, combined with shuttle services to local events, further enhances its attractiveness to event-goers and those attending weddings or visiting universities in the area.
Guests frequently praise the hotel for providing a friendly and comprehensive breakfast experience. With options like pancakes, yogurt, and various bakery items, visitors can start their day on a positive note. Despite suggestions for greater variety, the breakfast is generally viewed as a convenient and pleasant feature.
The hotel rooms are described as clean, comfortable, and often spacious, with amenities such as fridges, microwaves, and king-sized beds adding to their appeal. While some areas, including bathrooms, might appear slightly dated, the overall room quality and the attentive staff contribute to a satisfactory stay.
Cleanliness is an important factor for guests, and while there are mixed reviews, many commend the hotel for its clean facilities and effort to maintain a welcoming environment. The pool is another highlight, celebrated for its cleanliness and ideal temperature, making it a favored spot for relaxation, especially among families.
Staff members receive notable admiration across reviews, with many guests emphasizing their friendliness and professionalism. From the front desk to the kitchen and cleaning staff, the team's dedication to a hospitable experience enhances the overall comfort and satisfaction of the guests.
The hotel is especially noted for its family-friendly atmosphere. Numerous amenities, including the well-loved pool, cater to families, offering a warm environment and convenient location for those traveling with children. Visitors often express contentment with the spacious and accommodating rooms, as well as the supportive family-oriented staff.
Lastly, guests appreciate the comfortable beds, often highlighted for their quality and accompanied by fluffy pillows. Although there are occasional references to older mattresses, the general sleep experience remains positive, supported by the hotel’s commendable service.
Overall, the Ramada by Wyndham Hammond Hotel & Conference Center is recognized for its strategic location, attentive staff, clean amenities, and family-friendly services, making it a favorable choice for various travelers.