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Summary of reviewsHotel V is highly praised for its convenient and well-situated location in Gatineau. Guests appreciated the proximity to various amenities, including shops, restaurants and a sports complex, making it an ideal base for both leisure and business travelers. The neighborhood atmosphere is noted as quiet but surrounded by ample businesses and the hotel's renovated accommodations are described as clean and tranquil. The large parking area and the friendly, courteous and professional staff add to the overall positive experience.
The restaurant at Hotel V, particularly Rumeurs, offers a standout dining experience. Guests often highlight the excellent quality and selection of meals, providing great value for money. Despite occasional complaints about the cost of dinner and some issues with service, the overall dining experience is highly recommended.
Rooms at Hotel V receive mixed reviews. While many guests commend the cleanliness, comfort and modern décor, others find the rooms small, dated or noisy. Issues such as stained bedding and unclean rooms upon arrival are mentioned, but the hotel's basic amenities and generally well-maintained environments contribute positively to many guests' stays.
Cleanliness is a significant strong point for Hotel V with numerous accolades for well-kept facilities and pristine rooms. Guests also enjoy the serene atmosphere and comfortable bedding. The spa and sauna facilities enhance the guest experience, although there are isolated incidents of cleanliness issues.
The staff at Hotel V are frequently described as polite, courteous and supportive. The check-in process is noted for its smoothness and efficiency and the entire team is praised for their friendly demeanor and dedication to service. This commitment significantly contributes to the positive guest experiences.
The spa area is another highlight, providing a relaxing and pleasant environment with various temperature settings and clean facilities. The outdoor hot tub and heated outdoor spa, along with the outdoor terrace, are particularly appreciated. Although some facilities are occasionally not fully operational, the majority of guests enjoy their spa experience.
Regarding beds, guests' opinions are mixed. While many find the beds comfortable, especially the king beds, others complain about the discomfort of Murphy beds and issues with hard or worn-out mattresses. This results in varied sleep experiences among the hotel's guests.
Overall, Hotel V is recommended for its excellent location, friendly staff and clean, tranquil accommodations despite some mixed reviews on the room conditions and bed comfort. Show more
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Hotel near Golf Courses
Hotel V is near several golf courses in Gatineau. It provides comfortable accommodations and is a convenient base for exploring the area's golf facilities.
Hotel near Ski Resorts
Located in Gatineau, Hôtel V offers a unique urban experience with modern design. It features amenities that cater to relaxation after a day of skiing, such as an outdoor spa, a sauna, and relaxation areas with fireplaces.
Romantic Hotel
Modern design with comfortable rooms create a relaxing atmosphere. The hotel provides good access to local attractions. Its stylish décor and convenient location make it a suitable option for a romantic getaway.
Business Hotel
Hotel V is a 4-star hotel that offers packages for businessmen and has conference rooms available. It provides amenities such as free WIFI, a business center, and an urban spa.
Accessible Hotel
Hotel V offers eight rooms specifically adapted for disabled guests. It is accessible by public transport and provides free parking. The hotel also features an urban spa with pools, sauna, and relaxation areas.
Hotel with Gym
Hotel V features a fitness room with modern, professional equipment including a treadmill, stationary bike, elliptical exerciser and free weights. The fitness room is open daily from 6:00 to 22:00.
4-Star Hotel
This modern, up-to-date hotel offers comfortable, recently renovated rooms. It is situated in the Outaouais region, minutes from Ottawa and features a spa, catering to both business and leisure travelers.
Hotel with Spa
Family Friendly Hotel
Room Types
Classic Room with Two Double BedsA microwave and a fridge are offered in this room. Free Wi-Fi and a cable TV are included. An en suite bathroom is provided.
Superior "Tendance" Room, 1 King BedA microwave and a fridge are offered in this room. Free Wi-Fi and a 32" flat-screen cable TV are included. An en suite bathroom is provided.
Executive Room with Two Queen BedsThis executive room has air conditioning, a fridge, microwave and cable TV.
Urban Room, 1 King bed and 1 Murphy BedThis "urban" room features modern furnishings and is located in the new section of the building.
Executive Room , 1 Queen bed 1 Murphy bedProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath and a hairdryer. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, executive lounge access, a coffee machine and a wardrobe. The unit offers 2 beds.
Classic Queen Room with refregiratorProviding free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, executive lounge access, a coffee machine, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room features air conditioning, executive lounge access, a coffee machine, a safe deposit box, as well as a flat-screen TV with cable channels. The unit has 2 beds.
About Hotel V
License: 511081
Guest Reviews
7.8
Good
Location
'Hotel V' is praised for its convenient and well-situated location, making it a popular choice for travelers. Guests appreciated the hotel's proximity to various amenities, including shops, restaurants and a sports complex, making it a practical base for activities and meals. The hotel is noted for being easy to find and excellently positioned within the city, offering a quiet neighborhood atmosphere with ample nearby businesses.
The recently renovated accommodations received positive remarks for cleanliness and tranquility. The large parking area added to the convenience factor, especially for those traveling by car. The friendly, courteous and professional service provided by the staff also contributed to the pleasant stay, enhancing the value for money.
Overall, 'Hotel V' is highlighted for its ideal location, making it a recommended choice for both leisure and business travelers visiting Gatineau.
Dinner
The restaurant at Hotel V is a standout feature, offering a good quality and selection of meals that provide excellent value for money. Guests frequently highlight the excellent and wonderful dining experiences, particularly at the adjacent restaurant, Rumeurs. The delicious food often encourages guests to skip other plans in favor of enjoying dinner at the hotel. However, some reviews mention dissatisfaction with service, specifically noting rudeness from staff and the cost of dinner at $35 as an extra expense. These issues seem to contrast with the overall positive comments about the dining experience.
Rooms
Hotel V offers a varied experience when it comes to its rooms. Many guests commend the cleanliness and comfort of the rooms, highlighting that the beds and pillows generally provide a restful sleep. Spaciousness is also a plus point for some rooms, contributing to a comfortable stay. Modern decor in certain rooms adds a touch of style and sophistication.
However, not all reviews are glowing. Several guests note that some rooms are quite small with mentions of noisy air conditioning that disrupts sleep. Others point out that certain rooms are old and dated with some even needing construction or updates. The bathrooms in particular seem to be on the smaller side for some guests.
Though the hotel ensures basic amenities and clean environments, issues such as stained bedding and unclean rooms upon arrival do crop up. Despite the welcoming and excellent staff, lapses in maintaining room conditions and respecting room choices have been pointed out. While the hotel does not offer breakfast and the on-site "hot springs" are reportedly in bad condition, the overall room experience at Hotel V can be hit or miss, varying from modern and clean to small and outdated.
Beds
Guests have shared mixed feelings about the beds at Hotel V. Many guests praised the beds for being very comfortable, highlighting the comfort of both the mattresses and the bedding. Some specific mentions highlight the king beds as particularly cozy. However, there are significant mentions of discomfort as well. Several guests found the Murphy beds to be small and very uncomfortable, which seemed out of place in a hotel setting. Complaints about hard and worn-out mattresses, dips in the middle and general discomfort were also prevalent. Thus, while some guests enjoyed a pleasant sleep experience, others found the beds lacking in comfort and upkeep.
Cleanliness
Hotel V has received numerous accolades for its cleanliness, making it a standout choice for travelers who prioritize a tidy and well-kept environment. Guests consistently mention the well-maintained facilities and the overall pristine condition of the premises. The rooms, in particular, are noted for being very clean, comfortable and modern with some offering tranquil views of the pool or the surrounding area.
The hotel's central location and proximity to various shops and amenities add to its appeal. Guests also appreciated the hotel's serene atmosphere and comfortable bedding. Alongside the high standards of cleanliness, the spa and sauna facilities came highly recommended, enhancing the overall guest experience.
Despite a couple of negative comments regarding isolated incidents of cleanliness issues, the general sentiment is overwhelmingly positive. The attentive staff, who add a personal touch by remembering guests' names, further contribute to the welcoming and hygienic environment that defines Hotel V.
Staff
When it comes to the staff at Hotel V, the overwhelming verdict is one of high praise and commendation. Guests frequently describe the hotel staff as polite, courteous and incredibly supportive. Whether interacting with the team at the front desk or the restaurant, the service is consistently noted as friendly and welcoming.
The check-in process is smooth and efficient with the reception team receiving special mention for their quick and polite service. Smiles abound from all employees, adding to the warm and welcoming atmosphere that guests evidently appreciate.
The information provided by the staff is not just kind but well-informed, making guests feel comfortable and well-assisted throughout their stay. The dedication and politeness of the team are clear highlights with many guests noting that everyone from the front desk to other service areas go out of their way to ensure a pleasant experience.
In summary, the staff at Hotel V are characterized as hard-working, amiable and professional. Their relentless commitment to service, paired with a friendly demeanor, contributes significantly to the positive guest experiences at the hotel.
Spa
Hotel V's spa area has garnered positive feedback from guests with many appreciating the overall pleasant experience. The ambiance and spa pool are particular highlights, creating an inviting and relaxing environment. Guests enjoyed the choice of different temperature settings, from warm to very hot, enhancing their comfort. The cleanliness of the facilities, including the sauna, was frequently praised, ensuring a hygienic experience for visitors.
The outdoor hot tub and heated outdoor spa came highly recommended, providing a unique and refreshing spa experience. The outdoor terrace, paired with the magnificent spa setting, allowed guests to unwind while enjoying the fresh air.
Despite some instances where the spa appeared dirty or run-down and certain times when the facilities were not fully operational, the majority of visitors had a highly enjoyable time in the spa, often using words like amazing and loved to describe their experience. Access to the spa was noted as an added benefit, contributing to the overall appeal of Hotel V as a relaxing getaway.
No, Hotel V doesn't have any pool.
Yes, a spa is available at Hotel V.
No, Hotel V doesn't allow dogs.
No, parking facilities aren't available at Hotel V.