Gatineau, 111 rue Bellehumeur45.47676,-75.691928(Show on Map)
7.6
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Quality Inn & Suites receives commendable feedback for its strategic location, making it ideal for travelers seeking convenience and accessibility. With close proximity to shopping malls, grocery stores, restaurants, major highways, Gatineau Park and various museums, guests find it a practical choice for diverse activities. The convenience is further enhanced by ample parking and nearby EV chargers. Cleanliness, comfort and friendly staff significantly contribute to the positive experience, making it a well-located and comfortable option.
The breakfast offerings have mixed reviews. Many guests appreciate the effort to provide a meal during the COVID-19 pandemic, but the boxed breakfast's lack of variety and freshness, featuring basic items like croissants, cheese, fruit slices and muffins, falls short of expectations. Running out of items and the use of plastic packaging also drew criticism. However, some guests still found the breakfast to be sufficient.
Rooms at Quality Inn & Suites are generally appreciated for their spaciousness and cleanliness. Many guests highlight the comfortable beds, modern renovations and ample room size, making it suitable for families and larger groups. Cleanliness is a consistent theme with many commending clean bedding and bathrooms. There were occasional issues such as dirt on walls, mold in showers and minor defects, but the overall experience remains positive due to the room's spaciousness, cleanliness and modern amenities.
Cleanliness throughout the hotel is frequently praised. Many guests appreciate the clean and spacious rooms, newly renovated accommodations and the comfortable environment. Despite occasional minor cleanliness lapses, most reviews are positive with guests often noting their intention to return.
The hotel’s staff receives high accolades for their friendliness and helpfulness, greatly enhancing the guest experience. Many reviews specifically mention staff members who provided exceptional service, contributing to a welcoming and positive atmosphere. Despite a few mentions of inconsistency, the majority of guests find the staff's courteousness and professionalism commendable.
Comfortable beds are a notable highlight at Quality Inn & Suites. Guests frequently describe the beds as cozy and conducive to a restful night's sleep. While there are mixed opinions on the firmness of the pillows, the overall quality and comfort of the beds receive significant praise, making the hotel a great value for money.
In summary, Quality Inn & Suites is highly regarded for its excellent location, cleanliness, comfortable rooms and friendly staff. Despite some areas for improvement, particularly in its breakfast offerings, the hotel provides a comfortable and convenient stay for travelers.
Categories
Golf
The Quality Inn & Suites in Gatineau is close to various golf courses. It offers standard amenities and a comfortable stay for golf enthusiasts.
Ski
Situated in Gatineau, this hotel offers a convenient location for accessing ski resorts. It features amenities suitable for winter travelers, such as an indoor pool and on-site dining.
4 Star
This hotel provides comfortable accommodations and a range of amenities for a pleasant stay. It offers good value for money.
Honeymoon
Pool
Outdoor Pool
Gym
Yoga
Outdoor Pool
Room Types
Standard Two Double BedsThis air-conditioned room features free Wi-Fi, a flat-screen TV with cable channels, ironing facilities and vinyl flooring. The bathroom has ceramic floors and a marble counter top.
Executive King RoomThis air-conditioned room features free Wi-Fi, a 40-inch flat-screen TV with cable channels, a computer, ironing facilities, vinyl flooring and a refrigerator. The bathroom has ceramic floors and a marble counter top.
Junior Suite KingThis air-conditioned suite features free Wi-Fi, a 40-inch flat-screen TV with cable channels, a computer, ironing facilities, vinyl flooring, a microwave and a refrigerator The bathroom has ceramic floors and a marble counter top.
Please note that use of bathrobes is not free of charge.
Executive King Room with Sofa BedThis air-conditioned room features a sofa bed, free Wi-Fi, a 40-inch flat-screen TV with cable channels and a computer. Ironing facilities, vinyl flooring and a refrigerator are also offered. The bathroom has ceramic floors and a marble counter top.
Executive Queen Room with Two Queen BedsThis air-conditioned room features free Wi-Fi, a flat-screen TV with cable channels, ironing facilities and vinyl flooring. The bathroom has ceramic floors and a marble counter top.
Single Room - Non-SmokingThe single room has a private bathroom equipped with a bath and a hairdryer. The single room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
About Quality Inn & Suites
Registry or License or Notification Number: 547610
Guest Reviews
7.6
Good
Review Summaries
Location
The 'Quality Inn & Suites' enjoys high praise for its location, offering easy access to various local attractions. Guests noted the hotel’s proximity to shopping malls, grocery stores and an array of restaurants, which enhance the overall convenience. Its closeness to major highways, Gatineau Park and museums in Gatineau and Ottawa is frequently highlighted. Visitors appreciated the centralized position for shopping, dining and entertainment, making it a practical choice for different activities.
The hotel also boasts a spacious parking lot and nearby EV chargers. While the location is ideal for those with a vehicle, it's still considered walkable for several amenities. Aside from the superb geographical setting, guests mentioned the cleanliness, comfort and friendly staff, which added to their positive experience. All these factors make 'Quality Inn & Suites' a well-located and comfortable option for travelers.
Breakfast
Quality Inn & Suites has received mixed reviews regarding its breakfast offerings. Guests appreciate the convenience of the included meal but noted that it comes in a boxed format that lacks variety and freshness. Many found the selection to be basic and repetitive, often featuring a small croissant, some cheese, fruit slices and a muffin with limited beverage options and no hot items. Some guests complimented the freshness of the food, whereas others remarked on dry muffins and slimy fruit.
The lack of variety and freshness, along with the reliance on pre-packed boxes, were common points of criticism. A few reviews mentioned logistical issues such as running out of certain items like croissants and butter and some guests were disappointed with the overall quality, describing it as "not up to the mark" or "very poor." The use of plastic packaging also did not sit well with environmentally conscious guests.
On the positive side, a few guests found the breakfast to be decent or sufficient, appreciating the effort to provide a meal during the COVID-19 pandemic. Still, many felt the breakfast could be significantly improved, especially when compared to other hotels that offer more variety and fresh options. Overall, while the breakfast at Quality Inn & Suites has its conveniences, it could benefit from more attention to variety, quality and presentation.
Rooms
Quality Inn & Suites offers a varied experience when it comes to room quality, but overall, many guests have found positive aspects worth noting. The rooms are frequently described as spacious and clean with modern renovations adding to their appeal. Guests have praised the comfort of the beds and the amenities provided.
Cleanliness is a recurring theme with numerous reviews highlighting clean bedding and bathrooms. Large beds and ample room size make the accommodations suitable for families and larger groups. Moreover, the modern style and well-equipped rooms enhance the overall comfort.
However, there have been occasional issues reported, such as dirt on walls, unsanitary conditions like mold in the shower and bad smells in some rooms. Defects in room features like door handles and the absence of expected amenities have also been mentioned.
Despite these occasional setbacks, the consistent highlights are the spaciousness, cleanliness and newly renovated rooms, making Quality Inn & Suites a strong contender for a pleasant stay.
Beds
At Quality Inn & Suites, guests frequently praise the high level of comfort offered by the beds. Reviewers highlight the cozy, super comfortable beds as a standout feature with many mentioning the clean and soft sheets that contribute to a restful night's sleep. The rooms are described as spacious, which adds to the overall comfort. Although some guests found the beds to be either too soft or too firm, the majority agree on the quality and comfort of the bedding. Pillows have received mixed feedback; while some guests found them uncomfortable due to their size and firmness, others found them to be perfectly cozy. Overall, the comfortable beds at Quality Inn & Suites contribute to a pleasant and restful stay, making it good value for money and well-located for travelers seeking a great night's sleep.
Cleanliness
Quality Inn & Suites has consistently received praise for its cleanliness from guests. Many reviews highlight the clean and spacious rooms and appreciate the hotel's overall cleanliness. Visitors frequently mention the newly renovated accommodations, which are tidy and comfortable. Guests also appreciate the hotel's convenient location and the friendly, welcoming staff. The bedding is often noted for its cleanliness and rooms are generally described as very comfortable.
However, there are a few concerns regarding specific areas that could use improvement. Some guests pointed out issues such as smeared mirrors, hair and dust on the floors, as well as cleanliness lapses in the bathrooms. Despite these occasional issues, the majority of reviews are positive with guests expressing satisfaction with the cleanliness and comfort of their stay. The hotel’s commitment to maintaining a clean environment is evident and many guests express their intention to return.
Staff
Visitors to the Quality Inn & Suites repeatedly highlight the positive interactions they experienced with the hotel's staff. From the moment of arrival, guests often mention a friendly and welcoming reception, setting a positive tone for their stay. Many describe the employees as courteous, helpful and respectful, contributing significantly to their overall experience. Specific mentions of staff members being exceptionally helpful, such as Martin and other front desk personnel, stand out in the reviews.
The atmosphere created by the staff is often characterized as kind, cooperative and pleasant with frequent commendations for their kindness and efficiency. Even during challenging situations, certain staff members are noted for their professionalism and ability to maintain a positive demeanor. However, there are occasional mentions of inconsistency, such as a pleasant welcome not being matched by the departure experience and isolated incidents of morning staff being rude.
Overall, the staff at Quality Inn & Suites consistently make a strong impression, contributing to the hotel's reputation for good service and creating a welcoming environment for guests.
FAQ
Yes, Quality Inn & Suites has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Quality Inn & Suites.
No, Quality Inn & Suites doesn't allow dogs.
No, parking facilities aren't available at Quality Inn & Suites.
