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Summary of reviewsThe Chalet Inn in Gatlinburg draws visitors with its exceptional location, offering the convenience of being situated close to downtown attractions yet providing a peaceful retreat slightly removed from the bustling strip. Guests repeatedly praise the scenic mountain views from the inn's balconies, balancing accessibility with tranquility, and appreciate the attentive service of the friendly staff, who contribute to a welcoming experience.
Reviews highlight mixed experiences with the breakfast offerings, which, despite logistical challenges related to location, generally satisfy guests with a range of simple options. The rooms at Chalet Inn are celebrated for their cleanliness and vintage charm, featuring amenities like fireplaces and practical conveniences such as microwaves and mini-fridges. The rooms are spacious and well-maintained, providing a cozy mountain getaway despite minor issues related to the property's age.
The staff at Chalet Inn are noted for their exceptional hospitality, enhancing the overall guest experience with their friendliness and professionalism. Families find the inn inviting for a relaxing retreat, and its proximity to Ober Gatlinburg ski resort makes it ideal for winter sports enthusiasts. While the WiFi services show variability, most guests find the internet functional during their stay.
Comfort and relaxation are further supported by the generally comfortable beds, though the quality can vary slightly from room to room. The fireplaces in the rooms add to the charming ambiance, offering either decorative appeal or, in some cases, functional warmth, enriching the cozy atmosphere, especially during cooler months.
Overall, Chalet Inn provides a delightful blend of comfort, nostalgia, and accessibility, enhanced by its picturesque surroundings and the dedication of its staff, making it a desirable base for both exploration and relaxation in Gatlinburg. Show more
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Categories
Cheap Hotel
Chalet Inn offers simple accommodations at a budget-friendly price in Gatlinburg. Its location provides easy access to local attractions.
Hotel with Rooms With Fireplace
Chalet-style inns often include fireplaces to enhance the cozy, mountain-getaway feel, providing a comforting amenity for guests.
Hotel near Ski Resorts
Family Friendly Hotel
Hotel near Nightlife Spots
Room Types
Standard King RoomThis room features a small refrigerator and tea and coffee-making facilities.
Standard Room with Two Double BedsThis room features a small refrigerator and coffee-making facilities.
Deluxe King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as mountain views. The unit has 1 bed.
Deluxe Room with Two Double BedsThis double room's special feature is the fireplace. The spacious double room provides air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.
King Room with Mountain ViewThis double room features a fireplace. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as mountain views. The unit offers 1 bed.
Deluxe RoomThis double room's special feature is the hot tub. Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a coffee machine, a wardrobe as well as garden views. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Nestled conveniently in the heart of Gatlinburg, the Chalet Inn boasts an exceptional location that draws visitors back time and time again. Guests are thrilled with its proximity to downtown, making it easy to explore shops, restaurants, and attractions, all within a short walking distance. The hotel offers more than just easy access to the bustling city center; it provides a peaceful retreat that is slightly removed from the main strip, allowing for quiet enjoyment away from nighttime traffic sounds.
The scenic views from the balconies are often lauded, with many guests enjoying panoramic vistas of both downtown Gatlinburg and the majestic mountains beyond. Those who stay here appreciate the balance between accessibility and tranquility, with the ability to wander into the vibrant downtown scene when desired, yet retire to a serene setting at day's end.
Though comfortably tucked away, the Chalet Inn is still close enough to key attractions like the Smoky Mountains National Park, ensuring that adventure is always just a stone's throw away. Within this charming location, friendly and attentive staff enhance the experience, making each visit welcoming and pleasant. Whether unwinding by the well-kept pool or enjoying the rustic mountain ambiance, guests find the Chalet Inn's combination of location and comfort the perfect base for their Gatlinburg escapades.
Breakfast
Guests at Chalet Inn have varied experiences with the hotel's breakfast offerings, which are complimentary and generally well-received for their quality and range. Many guests loved the simple breakfast, which included options like waffles, sausages, cereal, oatmeal, and yogurt, accompanied by a selection of coffee and juices. The breakfast's simplicity satisfied those with modest expectations, and it was praised by some for being tasty and adequate for their needs.
However, the logistics of breakfast posed challenges, as it was served at a different location, the nearby Econo Lodge, requiring guests to walk down a steep hill to access it. The breakfast venue was described as being in a small area with limited tables, causing inconvenience during peak times. Some guests found having to travel to another hotel for breakfast inconvenient, mentioning the space constraints and the need for more tables. While the breakfast location and setup were not ideal for everyone, those who prioritized quality enjoyed it.
Overall, Chalet Inn provides a complimentary breakfast that, despite logistical issues, delivers a satisfying culinary experience for many guests.
Rooms
Chalet Inn offers a charming stay with rooms that are consistently praised for their cleanliness and spaciousness. Guests appreciate the cozy, vintage vibe that these rooms exude, enhanced by features such as fireplaces and breathtaking views of the surrounding mountains. The accommodations often come with practical amenities like microwaves and mini-fridges, adding to the convenience. Rooms are well-maintained and some have undergone recent renovations, blending modern updates with a classic Gatlinburg aesthetic.
Despite being housed in an older building, the rooms retain their charm and comfort, providing a pleasant retreat after a day exploring Gatlinburg. The tranquility of the rooms coupled with the stunning views is a common highlight for many visitors. However, the property's age can sometimes be noticeable, with thin walls and slightly outdated furniture in some areas. Occasionally, guests have mentioned minor issues like musty odors or variable water pressure in the showers, but overall these factors do not detract significantly from the experience.
In summary, Chalet Inn excels in offering large, clean, and comfortable rooms that capture the essence of a cozy mountain getaway, perfect for those seeking both relaxation and a touch of rustic charm.
Beds
The beds at Chalet Inn have garnered diverse opinions from guests, but a pattern of positivity does emerge. Many visitors have highlighted the beds as very comfortable, praising their spaciousness and cleanliness, with a number even calling them the most comfortable hotel beds they've experienced. Guests have appreciated the large, clean rooms and the comforts provided, including fluffy pillows accompanying many of the beds. However, some guests did note that certain mattresses could use updates, and occasionally encountered harder beds or less-than-ideal linens, indicating variability in quality. Despite these minor setbacks, the overall impression from guests leans towards a satisfactory and restful sleep experience at Chalet Inn, offering a blend of comfort and relaxation amid its scenic setting.
Cleanliness
Chalet Inn attracts visitors with its focus on cleanliness, proving to be a significant advantage for those who prioritize hygiene during their stay. Numerous reviews highlight its very clean rooms, ensuring a restful and pleasant atmosphere for guests. Many appreciate the efforts of the diligent housekeeping staff, who maintain clean linens, tidy up regularly, and often replenish towels daily without prompting. The majority comment on the cozy and spacious nature of the rooms, adding to the comfort along with well-functioning amenities like microwaves and refrigerators. Though the inn is an older establishment, most guests note that it is kept in good condition, with clean and well-maintained facilities that add to its charm. The staff stands out for their friendliness and efficient service, further enhancing the guest experience. However, a few inconsistencies exist with some reports of cleanliness issues, notably in bathrooms. Despite this, Chalet Inn offers a peaceful retreat with generally high standards of cleanliness, especially appealing for its value and location, providing beautiful views and proximity to key attractions.
Staff
The Chalet Inn has garnered a strong reputation for its exceptional staff, consistently described as friendly, accommodating, and helpful. Guests repeatedly praise the personnel for their courteous and professional demeanor, from the front desk to housekeeping. The welcoming atmosphere created by the staff leaves a lasting impression, with many noting how their friendly and efficient service made check-ins smooth and hassle-free. Specific staff members, including desk clerks and housekeeping, receive commendations for going above and beyond to ensure a pleasant stay. While there are isolated reports of negative experiences, these are notably outweighed by the overwhelmingly positive feedback about the kindness, attentiveness, and professionalism of the Chalet Inn's team. Overall, the staff's dedication to excellent customer service and their readiness to assist are frequently highlighted as key aspects of an enjoyable and memorable guest experience.
Wi-Fi
Chalet Inn presents a mixed picture concerning its WiFi services. On the positive side, several reviews highlight that the WiFi works well, with guests describing the internet as good and functional. While some users found the internet satisfactory, there are contrasting opinions. A couple of reviewers noted issues with internet service and cable TV, indicating intermittent or poor signals. Furthermore, there were instances where WiFi services were either not available or not specifically commented on, suggesting inconsistency in experiences. Overall, the WiFi at Chalet Inn is generally functional, though guest experiences may vary.
Family
Chalet Inn offers a welcoming environment for families seeking a simple yet enjoyable getaway. While there were few direct mentions of family-focused amenities, the inn is praised as a great spot for uncomplicated family fun. Room 214 is noted as ideal for smaller groups, accommodating three or four people comfortably. Guests have expressed satisfaction with the prospect of returning with their children, suggesting an inviting atmosphere for future visits. While there are areas for improvement, such as the sleeping arrangements with the pull-out furniture, the inn remains a suitable choice for families planning a relaxing retreat. Guests appreciate the scenic views, adding to the overall enjoyment and potential for cherished moments during family trips.
Ski
Nestled in a location that offers a blend of convenience and scenic beauty, Chalet Inn provides easy access to the Smoky Mountains and is notably close to Ober Gatlinburg ski resort. While the hotel itself draws visitors with its comfortable beds, large rooms, and cleanliness, it is the proximity to various mountain activities that garners attention. Those staying at the inn appreciate the short walk to town, as well as the ability to stroll to nearby ski rentals and activities. The stunning mountain views from the inn create a perfect backdrop for a winter getaway, and guests have enjoyed skiing at the nearby resorts. Although the Chalet Inn may not be brand new, the nostalgic hand-painted alpine ski signs add a touch of charm, reminding visitors of the region’s longstanding skiing heritage. A quick 10-minute drive takes skiers to the mountaintop, making it an ideal spot for those planning to hit the slopes.
Rooms with Fireplace
Chalet Inn offers an inviting stay with its charming and cozy atmosphere, largely enhanced by the presence of fireplaces in the rooms. Guests frequently mention their appreciation for the fireplaces, noting them as a delightful bonus during their stay. Many enjoy the vintage feel they bring, especially those featuring original brick or stone, providing a picturesque lodge ambiance. The fireplaces often add to the overall comfort, making rooms feel exceptionally cozy, and they are highlighted as a lovely feature alongside balconies boasting mountain views and a scenic vista of the town. While some guests pointed out the presence of faux or electric fireplaces that don't generate heat, the decorative role of these units still added charm to the room’s aesthetics. However, several guests appreciated having a working fireplace, enhancing their experience during cooler seasons, and showing enthusiasm for returning in the winter to fully enjoy its warmth. Overall, the fireplaces, whether functional or decorative, contribute significantly to the inviting and picturesque atmosphere of Chalet Inn.
No, Chalet Inn doesn't have any pool.
No, a spa isn't available at Chalet Inn.
No, Chalet Inn doesn't allow dogs.
No, parking facilities aren't available at Chalet Inn.