Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN

Gatlinburg 35.71070600, -83.51652100 , 421 Reagan Lane (Show on Map)
7.8
Good


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Summary of reviewsThe Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, is praised for its strategic location and welcoming atmosphere, making it a favored choice for both leisure and business travelers. Positioned ideally just off the main strip, the hotel offers easy walking access to Gatlinburg's vibrant downtown attractions, restaurants, and shops, providing an effortless exploration experience.

Guests appreciate the hotel's spacious and clean accommodations, with many highlighting the modern updates and comfortable beds that contribute to a restful stay. The presence of balconies in some rooms offers a nice addition, allowing guests to enjoy pleasant views and fresh air. Families, in particular, find the hotel accommodating, with ample room to host multiple members and amenities like complimentary cookies and an indoor pool, although the latter occasionally faces maintenance closures.

The complimentary breakfast receives positive feedback for its variety and freshness, starting the day on a favorable note for visitors. The attentive staff enhance this experience by maintaining cleanliness and providing caring service, which is a recurring theme in guest reviews. The friendliness and professionalism of the staff add a personal touch, making guests feel valued and welcomed.

While the gym and pool receive mixed reviews due to renovations and maintenance issues, overall, the hotel manages to deliver a positive and comfortable stay. The free Wi-Fi, complimentary parking, and generally reliable internet connection add convenience, further appealing to those visiting the area for both pleasure and business. Despite occasional setbacks like dated facilities or minor maintenance concerns, the Country Inn & Suites offers a dependable lodging option, especially praised for its location and customer service, making it appealing for repeat visitors.
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Categories
3-Star Hotel
This Country Inn & Suites offers a comfortable and convenient stay near the convention center. Guests appreciate its clean rooms and complimentary breakfast, providing good value for money.

Hotel with Indoor Pool
Whether exploring the nearby town center or hiking through the Great Smoky Mountains National Park, all guests will finish their day swimming and relaxing in the hotel's indoor pool.

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Cheap Hotel

Accessible Hotel

Hotel with Gym

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds - Non-Smoking This room has coffee machine, microwave, and small refrigerator as well as ironing facilities, a cable TV and a private bathroom.

Studio Suite with Two Queen Beds and Sofa Bed - Non-Smoking This room has coffee machine, microwave, and small refrigerator as well as ironing facilities, a cable TV, and a private bathroom.

King Room - Disability Access/Non-Smoking This room has coffee machine, microwave, and small refrigerator as well as ironing facilities, a cable TV, and a private bathroom.

King Room - Non-Smoking This room has coffee machine, microwave, and small refrigerator as well as ironing facilities, a cable TV, and a private bathroom.

Guest Reviews
7.8
Good
Location
Nestled in the heart of Gatlinburg, the Country Inn & Suites Downtown Convention Center by Radisson boasts a superb location that guests find incredibly convenient and accessible. Positioned just a short stroll from the main strip, this hotel serves as an ideal launching pad for exploring the vibrant downtown area. The close proximity to attractions, shops, and restaurants means visitors can effortlessly walk to virtually everything they wish to see and do, allowing for a leisurely experience without the need for frequent car usage.

Guests rave about the ease of access to the town's lively activities and appreciate the hotel's central positioning, which is tucked just off the busy parkway for a quieter yet still vibrant atmosphere. Whether visiting for a convention or simply enjoying a family getaway, the location's appeal is heightened by the helpful staff and the hotel’s commitment to providing clean and spacious accommodations.

For those looking to explore Gatlinburg with minimal hassle, this hotel offers not just a prime location but also the additional perks of free parking and complimentary breakfast, making it a preferred choice among travelers who value comfort, convenience, and the ability to navigate Gatlinburg’s bustling downtown effortlessly.

Breakfast
Nestled in Gatlinburg, TN, the Country Inn & Suites Downtown Convention Center by Radisson offers a complimentary breakfast that has left a generally positive impression on its guests. Serving hot options each morning, the breakfast provides a good start to the day with a selection that includes items such as waffles and eggs, sometimes accompanied by French toast or sausage, all freshly prepared and served in a clean dining atmosphere. Guests appreciate the variety, which often changes daily, enabling a pleasant change from the typical hotel breakfast fare.

The coffee receives notable mentions for its quality, making it a welcome pairing to the morning spread. While there are occasional critiques concerning limited healthier options such as oatmeal and yogurt, the overall consensus from the reviews suggests that the breakfast experience is favorable, particularly for being complimentary. The attentive staff, who manage the buffet and maintain cleanliness in the dining area, contribute to the positive atmosphere.

Though some reviewers mentioned crowded conditions during peak hours, the breakfast generally stands out as a highlight during stays at the Country Inn & Suites, reinforcing the value provided by this well-located hotel in Gatlinburg.

Rooms
Nestled in the heart of Gatlinburg, TN, the Country Inn & Suites Downtown Convention Center by Radisson offers a comfortable stay with easy access to local attractions. The hotel's rooms are consistently praised for their spaciousness and cleanliness, making them ideal for families and groups. Many guests appreciate the modern updates and renovations that have been made, ensuring a fresh and inviting atmosphere. The addition of balconies in some rooms provides a nice touch, offering pleasant views and a little outdoor space to unwind. The beds are frequently noted as being particularly comfortable, ensuring a restful night's sleep.

While the hotel scores high on room comfort and cleanliness, some areas, like the carpet and occasional odors, receive mixed feedback, suggesting room for improvement in maintenance. The staff are repeatedly described as friendly and helpful, adding a warm, welcoming vibe to the stay.

Conveniently located within walking distance of Gatlinburg’s attractions, the hotel's excellent positioning combined with the spacious and clean environment makes it a worthy choice for visitors looking to explore the area while enjoying a peaceful retreat. Despite some minor setbacks, guests generally find the accommodations meet their needs for a pleasant stay in this charming mountain town.

Beds
Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, presents a mixed bag of experiences with its beds according to guest reviews. Many visitors appreciate the comfortable mattresses and pillows, describing them as supportive and perfect for sleeping, with some claiming it's among the most comfortable beds they've experienced. The inclusion of dual pillow firmness options also contributes to a favorable sleeping arrangement for various preferences.

However, not all feedback was entirely positive. Some guests found the beds to be overly firm, rock-hard, or uncomfortable, which can be a drawback for those who prefer softer bedding. The height of the beds was also a concern, as a few guests found them challenging to climb into. Additionally, there were mentions of stained and improperly fitting bedding, detracting from an otherwise pleasant experience.

Despite these variances, many guests did enjoy their stay, noting comfortable accommodations and an excellent breakfast, making it a potentially good choice for those seeking convenient lodging near downtown Gatlinburg with satisfying breakfast offerings and generally comfortable rooms.

Cleanliness
The Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, garners praise for its impressive cleanliness and welcoming atmosphere. Guests frequently commend the spotless nature of both rooms and common areas, noting a consistently pleasant and fresh environment. Many appreciate the comfortable accommodations, with recently updated rooms and cozy beds receiving high marks. The location also stands out, conveniently positioned within walking distance of Gatlinburg's main attractions, making it an ideal choice for visitors looking to explore the area. The staff consistently earn accolades for their friendliness and attentiveness, enhancing the overall guest experience. Despite occasional mentions of dated facilities and minor maintenance issues, the hotel's commitment to cleanliness and comfort remains a defining feature, contributing to an overall positive reputation among travelers.

Staff
Located in Gatlinburg, TN, the Country Inn & Suites Downtown Convention Center by Radisson offers not only an excellent location but also an exceptional staff experience. The staff consistently receives praise for their friendliness, courteousness, and professionalism. Guests mention that the team goes above and beyond to be accommodating, making visitors feel welcomed and valued throughout their stay. Numerous reviews highlight the staff's helpfulness, particularly the front desk personnel, who are noted for their efficiency and willingness to offer dining suggestions. Whether it's the housekeeping or reception teams, guests are greeted with smiles and attentive service. While there are occasional isolated mentions of issues, the overwhelming sentiment points to a warm and hospitable environment provided by the dedicated staff, contributing significantly to a positive and comfortable guest experience.

Wi-Fi
At the Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, guests generally found the WiFi service to be satisfactory. Several reviewers noted that it was good and even described it as excellent, with no apparent issues encountered during their stay. The WiFi service came as a complimentary feature, adding to the convenience of free parking offered by the hotel. While there were isolated mentions of less favorable experiences, the majority of feedback points to a reliable WiFi connection, contributing to a comfortable visit at this mountain retreat.

Gym
The gym at the Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, appears to be a point of disappointment for many guests. Though listed as an amenity, it seems to be in the midst of renovations which might be why it wasn't usable during some stays. The room itself reportedly contains minimal equipment, with many pieces appearing rusty and possibly unsafe or unclean, failing to match the online pictures. A recurring note is a musty odor in the gym area. Overall, it seems the gym experience falls short, with feedback indicating the need for more attention and improvement to meet guest expectations.

Pool
At the Country Inn & Suites Downtown Convention Center in Gatlinburg, TN, the indoor pool area has stirred mixed feedback from guests. Those who have visited when the pool was operational found it to be a delightful feature, especially appreciating its warmth and cleanliness. Guests mentioned that the kids particularly enjoyed the pool, describing it as fun and a great amenity. The complimentary 24/7 chocolate chip cookies also added a sweet touch to the pool experience.

However, visitors frequently encountered the pool closed for renovations or maintenance, often without prior notice. For those who did access the pool, several noted its cold temperature, and some pointed out that the pool area needed some care and attention, including a desire for it to be warmer and better maintained. Despite the inconsistencies in its availability and maintenance, the pool remains a highlight for families, promising enjoyable moments when it's up and running.

Family
Nestled in an ideal location with easy access to downtown Gatlinburg, the Country Inn & Suites Downtown Convention Center by Radisson provides a family-friendly atmosphere that's highly appreciated by its guests. Families find the spacious and modernly decorated rooms quite sufficient, with accommodations comfortably hosting families ranging from four to six members. The convenience of being within walking distance to local attractions adds to the hotel's appeal for those planning a family getaway.

The kids had a memorable stay, enjoying activities like the indoor pool and savoring the complimentary cookies, while the complimentary hot breakfast with omelets and freshly brewed coffee was an enjoyable start to the day for everyone. Despite some issues with pool availability, which were a point of disappointment for some families, the overall environment and well-kept common areas of the hotel received praise.

Guests consistently highlighted the positive experiences with the staff and the excellent customer service provided. For families looking for a comfortable and convenient lodging option in Gatlinburg, the well-laid-out spaces and amenities at the Country Inn & Suites make it a recommended choice for a pleasant and engaging stay.

3 Star
Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN offers a mix of experiences for travelers. Situated in a great location with convenient access to the town, this hotel provides excellent value for the price, especially for those seeking comfort and tranquility. Many guests noted the cleanliness and recent renovations that have enhanced the hotel's appeal. The staff received praise for their friendliness and accommodating nature, contributing to a positive stay for many visitors. Despite the typical continental breakfast and areas in need of further updates, the hotel manages to hold its charm as a decent option for those visiting the area. Overall, this independently owned Radisson delivers a satisfying stay, especially considering the cost, with some guests returning multiple times and finding consistent quality in their visits.

Indoor Pool
The indoor pool at the Country Inn & Suites Downtown Convention Center by Radisson in Gatlinburg, TN, received mixed reviews from guests. Some visitors appreciated the heated pool, noting it as a highlight of their stay, especially when coupled with the 24/7 availability of complimentary chocolate chip cookies. The indoor pool area was praised by some for being enjoyable and nice, providing a pleasant feature that younger guests particularly enjoyed.

However, a notable portion of guests encountered issues with the pool being closed, often due to renovations. This closure seemed to catch several guests by surprise, as they were not informed prior to their visit, diminishing the pool experience they were looking forward to. Additionally, others mentioned maintenance concerns with the pool, including instances where it was too cold or not clean enough to use comfortably. These mixed experiences suggest that while the indoor pool has potential to enhance the guest experience, its maintenance and accessibility may need attention to meet the standards expected by visitors.


Yes, Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN.

No, Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN doesn't allow dogs.

No, parking facilities aren't available at Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN.

Yes, Country Inn & Suites Downtown Convention Center by Radisson, Gatlinburg, TN has a gym.

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