5-Star Hotels in Gauteng

Mount Grace Hotel & Spa

8.1

Very Good

From $132

5-Star HotelSummary of reviews related to the '5 Star' categoryMount Grace Hotel & Spa is described as a luxurious destination with certain reviews lauding it as worthy of a five-star rating. Many guests appreciated the clean rooms, consistently mentioning the cleanliness as a significant highlight. The hotel is noted for providing a definite five-star experience for some visitors with excellent service and luxurious accommodations often emphasized.

However, discrepancies in meeting the five-star standards were frequently pointed out. Some guests found the infrastructure in disrepair, meals and services lacking and the overall experience not up to par with what one would expect from such a prestigious rating. The buffet, in particular, received criticism for its quality and selection.

The spa services also drew mixed reactions with some praising it as a five-star experience while others felt it fell short of expectations. Attention to finer details like providing laundry bags and the response to customer concerns were areas highlighted needing improvement.

Overall, while Mount Grace Hotel & Spa has elements of a luxury resort, there are notable gaps in consistency and service quality that some guests believe need addressing to truly meet five-star expectations.
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The Houghton Hotel, Spa, Wellness & Golf

Hotel in Johannesburg

9.0

Excellent

From $138

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Houghton Hotel, Spa, Wellness & Golf is an exceptional 5-star hotel with top-notch cleanliness and luxurious facilities. The penthouse is particularly spectacular, boasting spaciousness and a Jacuzzi and pool. The service and quality of facilities are unmatched in Johannesburg with many reviewers comparing it to other world-class 5-star hotels. The shuttle service, staff and rooms are all top-notch, while the breakfast is very good but slightly lacking in range. Despite a few minor hiccups, the hotel is truly a 5-star experience with beautiful facilities and everything you would expect from a high-end establishment. Overall, a fabuleux and exceptional five-star experience that ranks among the top in the world.
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InterContinental Johannesburg OR Tambo Airport Hotel, an IHG Hotel

Hotel in Kempton Park

8.8

Excellent

From $317

5-Star HotelSummary of reviews related to the '5 Star' categorySituated conveniently near the airport, the InterContinental Johannesburg OR Tambo Airport Hotel meets international standards with its five-star facilities and exceptional service. Guests frequently commend it for living up to a top-tier status, being a first-class hotel with friendly and welcoming staff. The hotel's location is particularly praised for its practicality, making it an ideal choice for travelers. However, some mention that the rooms could do with updates and improvements and a few have expressed disappointment in the quality of certain food items. Despite these minor setbacks, the overall consensus is that the hotel offers a consistently high-quality experience befitting its five-star rating.
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Fairlawns Boutique Hotel & Spa

Hotel in Johannesburg

8.8

Excellent

From $284

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5-Star Hotel

Boutique-style Hotel

Luxury Hotel

54 on Bath, Johannesburg Rosebank

Hotel in Johannesburg

8.6

Very Good

From $145

Info

Located in the leafy Johannesburg suburb of Rosebank, the 54 on Bath Hotel offers the highest levels of comfort for business and leisure travellers alike.

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5-Star Hotel

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Sandton Sun and Towers

Hotel in Johannesburg

8.7

Very Good

From $197

5-Star HotelSummary of reviews related to the '5 Star' categorySandton Sun and Towers consistently delivers unparalleled luxury and meets the high expectations associated with its five-star rating. Guests frequently praise the hotel for its excellent amenities and luxury accommodations, noting that it offers everything one would anticipate from a top-tier establishment. The level of service provided is often highlighted as exceptional, contributing to the overall five-star experience.

Many visitors have lauded the hotel for its truly five-star quality with some expressing that their expectations were exceeded. The dedication to maintaining five-star standards is apparent in every aspect of the hotel's offerings, from the luxurious services to the well-appointed facilities.

However, a few reviews indicate that certain aspects, particularly the breakfast, did not always align with five-star expectations. Some guests felt that the hotel does not consistently meet the high bar set for five-star properties.

Overall, Sandton Sun and Towers is characterized by its commitment to luxury and premier service, making it a strong contender in the five-star hotel category, despite occasional areas for improvement.
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Saxon Hotel, Villas & Spa

Hotel in Johannesburg

9.5

Excellent

From $730

5-Star HotelSummary of reviews related to the '5 Star' categoryThe Saxon Hotel, Villas & Spa offers an exceptional and spectacular five-star experience. Immaculate facilities and top-class services provide luxury at its best. Guests can expect remarkable attention to detail and exceptional experiences at every turn. The top-end amenities and phenomenal service create an unbeatable experience. It's no surprise that the hotel has received rave reviews with every guest proclaiming an exceptional and amazing stay. The Saxon Hotel, Villas & Spa truly provides an unforgettable experience where every single detail is perfect.
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Irene Country Lodge, Autograph Collection

Hotel in Centurion

8.8

Excellent

From $94

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5-Star Hotel

Luxury Hotel

Hotel near Golf Courses

Menlyn Boutique Hotel

Hotel in Pretoria

9.0

Excellent

From $114

5-Star HotelSummary of reviews related to the '5 Star' categoryMenlyn Boutique Hotel has been consistently praised for its five-star quality, making it a top choice for a couple's getaway or anyone looking for a luxurious retreat. Guests have highlighted the hotel's dedication and high standards, often feeling their expectations were exceeded. The meals are noted as tasty and satisfying, contributing to the overall positive experience. The hotel offers a sense of removal from the everyday hustle and bustle, providing a relaxed and quiet environment. Regular reviewers affirm the hotel's five-star status, describing it as quintessentially five-star and a top hotel worth visiting.
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Seven Villa Hotel & Spa

Hotel in Johannesburg

8.7

Very Good

From $108

5-Star HotelSummary of reviews related to the '5 Star' categorySeven Villa Hotel & Spa presents an intriguing blend of experiences as reflected by guest reviews. The hotel boasts five-star accommodations with stunning, neatly kept rooms that some guests believe live up to its star rating. Exceptional, superb and excellent are frequently mentioned descriptors, highlighting the cleanliness and inviting ambiance of the facility. Guests often praise the theme, aesthetics and overall service, attributing their positive experiences to the friendly and attentive staff.

However, not all guests share the same level of enthusiasm. Some reviews suggest that the hotel does not consistently meet five-star standards, falling short in areas such as meal quality and overall service. A few reviews critique the hotel as being priced like a five-star establishment without delivering a comparable experience, describing it as closer to a four-star standard in practice.

Despite these mixed reviews, many guests express satisfaction with their stay and highlight the hotel as a solid choice with a good ambiance and commendable service. This suggests that while the hotel may have areas for improvement, it still offers a generally positive and luxurious experience.
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Sheraton Pretoria Hotel

Hotel in Pretoria

7.9

Good

From $57

5-Star HotelSummary of reviews related to the '5 Star' categoryGuests have shared mixed feedback regarding the Sheraton Pretoria Hotel, particularly surrounding its five-star rating and associated expectations. Positive comments frequently highlight the friendly, efficient staff and excellent service, which contribute to a superior dining experience. Some travelers affirm it as the best five-star option in Pretoria, matching the overall quality they anticipated.

However, a significant number of reviews express disappointment, noting that the hotel often falls short of five-star standards. Criticisms point to a need for upgraded facilities and improved maintenance to align with the advertised rating. Instances of poor customer service, shabby quality and subpar cleanliness were mentioned, leading some guests to feel that the experience did not justify the high rating or price.

Despite some reviewers finding aspects of their stay superb, the consensus suggests that while the hotel shows potential, it requires improvements to consistently deliver a true five-star experience.
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Palazzo Hotel

Hotel in Johannesburg

8.6

Very Good

From $161

5-Star HotelSummary of reviews related to the '5 Star' categoryPalazzo Hotel presents itself as a quintessential five-star establishment, providing a high standard of service and amenities that many guests find exceptional. The hotel boasts comfortably clean sheets and towels and offers an experience that is often described as world-class and true to its five-star status. Guests have noted the attention to luxury with rooms that exude a five-star style and staff who are truly worthy of the five-star title.

However, some guests have observed that certain aspects of the Palazzo Hotel do not always meet the impeccable standards typically expected of a five-star facility. While many agree that the hotel has a special five-star sparkle, others feel that the attention to detail and the overall maintenance may fall short at times. Room service, for example and the breakfast offerings have been points of contention, as has the value relative to the price per night with some noting that the rooms are a bit small and the experience does not always justify the cost.

Despite these occasional criticisms, the majority of feedback highlights a true five-star experience, indicating top-tier comfort and quality that ranks among the best globally. The hotel’s commitment to maintaining its five-star amenities and the notable professionalism of its staff contribute significantly to its elite standing in the hospitality industry.
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Peermont D'oreale Grande at Emperors Palace

Hotel in Kempton Park

7.9

Good

From $218

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5-Star Hotel

Luxury Hotel

Hotel near Golf Courses

The Michelangelo Hotel

Hotel in Johannesburg

9.0

Excellent

From $1,338

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5-Star Hotel

Luxury Hotel

Hotel near Golf Courses

The Houghton Skyline

Hotel in Johannesburg

Info Categories

5-Star Hotel

Luxury Hotel

Hotel near Golf Courses

Four Seasons Hotel The Westcliff

Hotel in Johannesburg

9.2

Excellent

From $407

5-Star HotelSummary of reviews related to the '5 Star' categoryFour Seasons Hotel The Westcliff is an exceptional five-star hotel, providing a refreshing and luxurious stay in Jozi. Experience pure perfection with superb facilities and a great ambience. The hotel is well located with easy access to the zoo, which is worth a visit. The restaurant is highly recommended with a lovely view of the zoo and the city. Despite minor shortcomings, such as the absence of mint on the bed, the staff is friendly, attentive and caring. The hotel is a top-rated luxurious property offering an exceptional experience to guests.
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