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Summary of reviewsLes Reflets du Lac offers an exceptional retreat characterized by its stunning location near Lake Gérardmer, providing a captivating and serene atmosphere for guests. The hotel’s tranquil setting is complemented by its proximity to the charming town center and various hiking trails, making it an ideal choice for those seeking both relaxation and adventure. Guests consistently praise the picturesque views and the overall comfort of the hotel, lauding the combination of natural beauty, tranquility, and convenience as major highlights.
The hotel provides a well-rounded guest experience with a high-quality and varied breakfast. The delightful breakfast room, overlooking the tranquil lake, enhances the morning dining experience, supported by friendly and welcoming staff. Although some guests note the breakfast cost as a potential downside, the overall quality, selection, and service leave a favorable impression.
The rooms at Les Reflets du Lac are appreciated for their charming and cozy ambiance, with many guests highlighting the comfort and cleanliness as standout features. Despite a few mentions of minor limitations like smaller room sizes and a firmer mattress, the soundproof rooms with modern bathrooms offer a delightful experience, especially with the magnificent lake views.
Cleanliness is one of the hotel's defining features, with guests frequently complimenting the immaculate condition of all areas, including the pool and spa. The diligent and friendly cleaning staff contribute to the pleasant environment, overshadowing minor critiques about room design and limited pool hours.
The hotel staff is a standout component of Les Reflets du Lac, earning acclaim for their exceptional friendliness, attentiveness, and professionalism. Guests often highlight the warm and personalized interaction with the staff, who are committed to making each stay memorable.
The spa and pool facilities further enhance the hotel's appeal, offering a peaceful retreat with exclusive amenities that guests appreciate. The option to reserve the spa privately adds to the intimate experience, and the pool’s cleanliness and pleasant temperature make it a favorite among visitors. Although minor issues such as cooler water temperatures are noted, the majority of guests regard these facilities as valuable enhancements to their stay.
Overall, Les Reflets du Lac is highly recommended for those seeking a peaceful getaway with breathtaking views and exceptional service. The combination of beautiful surroundings, welcoming atmosphere, and well-maintained amenities makes it an ideal destination for a serene retreat. Show more
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Categories
Hotel with Spa
This hotel features a full-service spa, an indoor pool, a hot tub, and a sauna. Guests can indulge in various treatments and recreational amenities for a pampering experience.
Family Friendly Hotel
This hotel is well-reviewed and offers family rooms. It also offers free parking.
Hotel with Parking
This hotel provides free private parking for guests, located at the back of the hotel. A dedicated garage is also available for parking bikes and motorcycles.
Small Hotel
This hotel is noted for being clean and amazing. Its location offers easy access to the lake, making it a great choice for a scenic and relaxing stay.
Hotel with Indoor Pool
This hotel features an indoor heated pool maintained at 28°C, ensuring a comfortable swimming environment. The pool has a consistent depth of approximately 1.5 meters. Guests also have access to a sauna, which is part of the hotel's private spa area, available from 2 PM to 8 PM.
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
3-Star Hotel
Room Types
Double RoomThe double room features soundproof walls, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Triple RoomThe triple room features soundproof walls, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Double Room with BalconyThe double room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Queen RoomThe double room provides soundproof walls, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.
Large Double RoomThe double room offers parquet floors. The unit has 1 bed.
Triple Room with Lake ViewThe triple room provides parquet floors. The unit offers 2 beds.
Guest Reviews
8.6
Very Good
Location
Les Reflets du Lac boasts an exceptional location, offering guests a tranquil escape with its stunning views of Lake Gérardmer. The hotel is beautifully situated near the lake, providing an unobstructed view that guests find captivating and serene. Its position allows for peaceful stays away from the hustle and bustle of the city, yet it's conveniently close to the charming town center and numerous hiking trails. The quiet setting is appreciated by visitors who enjoy both the beauty of the site and the pleasant calm it affords.
With convenient parking facilities and a range of amenities including a pool, the hotel is well-equipped to meet the needs of its guests. The friendliness of the staff also contributes to a welcoming atmosphere, making each stay memorable. Guests consistently highlight the picturesque setting and the comfort afforded by the hotel, noting it as an ideal retreat for those seeking a combination of natural beauty, tranquility, and accessibility.
Breakfast
Les Reflets du Lac offers a breakfast experience that, for the most part, receives high praise from its guests. The breakfast is noted for its high quality and variety, featuring a well-stocked buffet that caters to diverse tastes with options for everyone. Guests frequently mention that the breakfast is plentiful, hearty, and satisfying, often highlighting elements like exceptional homemade jams and a pancake station as standout features.
The breakfast setting is enhanced by the hotel's location, with a bright room overlooking the tranquil lake, adding to the experience. The view combined with the quiet ambiance contributes significantly to the overall enjoyment of breakfast time. Guests appreciate that the breakfast is offered in a personal and pleasant atmosphere, supported by friendly and welcoming staff.
However, there is a recurring mention of the breakfast being somewhat expensive, particularly when compared to its choices and value for money. This appears to be a point of contention for some visitors who feel that the cost does not always justify the selection available. Despite this, the quality, variety, and service during breakfast at Les Reflets du Lac generally leave a positive impression, making it a noteworthy aspect of the guest experience at the hotel.
Rooms
Les Reflets du Lac offers a charming and cozy experience for its guests, with many highlighting the comfort of the rooms. Visitors appreciate the view, with several praising the magnificent sight of the lake from their windows or balconies, making it an unbeatable aspect of their stay. The rooms are described as clean, cozy, and soundproof, ensuring a peaceful atmosphere. Many rooms boast modern bathrooms, enhancing the overall comfortable experience. While some guests noted that the rooms are on the smaller side, they found them to be practical, well-arranged, and sufficient even for families with a child. The location is tranquil, further adding to the room's appeal. The hotel is commendable for its cleanliness and quiet environment, making it a pleasant stay for travelers. However, some mentioned minor issues like limited room equipment and a hard mattress, but these didn't seem to significantly detract from the overall positive experience.
Beds
Guests of Les Reflets du Lac frequently mention the comfortable beds as a highlight of their stay. The bedding is often described as cozy and good, contributing to a restful experience. Some guests do note that the beds can be on the firmer side and occasionally noisy, which may affect those seeking a softer support for their back comfort. Despite these points, many guests appreciate the overall comfort provided by the beds, alongside positive experiences with the hotel's welcoming staff, top-notch breakfast, pool, and spa facilities.
Cleanliness
Les Reflets du Lac consistently impresses with its outstanding commitment to cleanliness across all areas of the hotel, including the pool, breakfast room, spa, and bedrooms. The cleanliness of the premises is frequently noted, earning descriptions such as impeccable and very clean. The establishment is recognized for its well-maintained environment, with recent equipment that adds to the appeal. Guests repeatedly highlight the friendly nature of the cleaning staff, contributing to an overall pleasant experience. Rooms are appreciated not only for their cleanliness but also for their soundproofing, ensuring a comfortable stay. While the design of some rooms may come across as old-fashioned and lacking charm, the hotel's cleanliness and maintenance often overshadow this minor critique. The establishment is well-located, contributing to its attractiveness as a clean and calm retreat. Despite minor concerns like the limited hours of the pool and its narrow surrounding space, the hotel's dedication to cleanliness remains a defining feature that guests rarely find elsewhere.
Staff
Les Reflets du Lac genuinely shines when it comes to creating an inviting and hospitable environment for its guests, thanks to its exceptional staff. Descriptions of the team consistently highlight their remarkable friendliness and attentiveness, making each guest feel welcome and cared for. Guests frequently praise the staff's helpfulness, noting their willingness to adapt services to meet individual needs and their readiness to assist with any questions. Management, particularly Louise, receives commendations for being both professional and caring, ensuring that each visitor's experience is a pleasant one.
Not only is the staff described as accommodating and efficient, but their warmth also contributes to creating a delightful overall atmosphere. Compliments extend to the welcoming nature and availability of the entire team, who work attentively to maintain the serene ambiance of the establishment. There is a strong sense of personalized attention, with staff members attentive to guest preferences and engaged in ensuring a memorable stay. Overall, the staff at Les Reflets du Lac stand out for their kindness and competence, enhancing the appeal of a quiet and picturesque location with views of the lake.
Spa
Nestled in a serene location away from the city's hustle and offering stunning views of the lake, the spa at Les Reflets du Lac presents a peaceful retreat for guests. The wellness area, which includes a private room with a jacuzzi and sauna, is a noteworthy feature, catering to those looking for exclusivity and comfort. Although access to the spa requires a reservation, guests appreciate the option to book the space privately, ensuring an intimate and personalized experience. The swimming pool is frequently highlighted for its cleanliness, while the overall spa access comes at a modest additional cost, which many find reasonable given the offerings. Despite some comments about cooler temperatures and the need for advance bookings, the spa and its amenities are consistently regarded as a valuable enhancement to the relaxing atmosphere of the hotel.
Pool
Les Reflets du Lac offers guests a delightful aquatic escape with its inviting pool facilities. The pool stands out for its cleanliness and the convenience of availability until 8 PM, making it accessible and enjoyable for most guests. Visitors appreciate the tranquility and the relaxing ambiance of the pool area, which complements the hotel's top-notch spa and relaxation offerings. The spaciousness and pleasant temperature of the pool are often highlighted, with many noting the added luxury of it being heated to a comfortable 28 degrees. While a few guests found the water temperature to be on the cooler side, the majority regard the heated pool as a substantial advantage. The hotel's serene location, away from the lake's busy side, adds to the peaceful experience of utilizing the pool. Overall, the combination of a clean, well-maintained pool, supportive staff, and the beautiful setting make Les Reflets du Lac a recommended choice for those seeking a peaceful retreat with exceptional swimming facilities.
Yes, Les Reflets du Lac has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Les Reflets du Lac.
No, Les Reflets du Lac doesn't allow dogs.
Yes, parking facilities are available at Les Reflets du Lac.