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Summary of reviewsDinastia Hotel in Getafe receives generally positive reviews, particularly for its strategic location, which offers easy access to Madrid via the nearby Getafe train station. The tranquil surroundings, coupled with convenient nearby amenities like shops, restaurants and ample parking, make it a popular choice for families and amusement park enthusiasts visiting Warner Park.
The hotel’s breakfast is noted for its good value, priced between €5 to €7 with various delicious offerings, though it could benefit from more variety and extended service hours. Dinner options are also seen positively, especially the on-site Chinese restaurant and the buffet, providing good quality and value for money.
When it comes to rooms, guest feedback is mixed. Many find them spacious, comfortable and well-equipped with modern amenities like flat-screen TVs and efficient air conditioning. However, there are reports of inconsistent maintenance, cleanliness issues and variability in room conditions with complaints about old furnishings, unpleasant odors and inadequate cleaning.
Staff at Dinastia are frequently praised for their friendliness and attentiveness, contributing significantly to the overall positive experience of many guests. Parking is another area where the hotel stands out, often described as easy and convenient with ample space available right in front of the hotel.
Overall, Dinastia is acknowledged for offering good value for money with its location, pricing and friendly staff being major draws. However, there are areas needing improvement, particularly in room maintenance and cleanliness. While the hotel provides a comfortable stay for many, consistency remains an issue, making it a potentially varied experience depending on the specific room allocated. Show more
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Hotel with Parking
3-Star Hotel
Room Types
Double or Twin Room with Extra BedThis room features free Wi-Fi, a TV and a private bathroom. It comes with air conditioning and heating.
Double or Twin RoomThe twin/double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift.
Standard Single RoomThe single room offers air conditioning, a wardrobe, as well as a private bathroom featuring a shower and a hairdryer.
Guest Reviews
6.8
Rated
Location
Dinastia hotel, located in Getafe, tends to receive positive feedback for its strategic location. Guests find it easy to reach Madrid via the Getafe train station, which is only about 10-15 minutes away. The hotel's proximity to Warner Park is also a notable advantage, making it an ideal base for families and amusement park enthusiasts. Ease of access to public transport is another highlight with a bus stop right outside and the metro station within walking distance.
The area is praised for its tranquility, providing a peaceful retreat from the hustle and bustle of Madrid. Convenient amenities such as nearby shops, restaurants, a supermarket and a McDonald's add to the comfort of staying at Dinastia. Parking is also readily available, which is a plus for those traveling by car.
Despite some reviews mentioning that the hotel is somewhat far from the metro station and that its remote location might be less ideal for those without a car, the overall sentiment is that the location meets the needs of most guests. The surrounding residential area offers a serene environment and essential services are easily accessible.
Overall, Dinastia hotel is well-regarded for its good value, clean facilities and strategic location, making it a suitable option for visitors looking to explore Madrid and its surroundings efficiently.
Breakfast
Breakfast at Dinastia receives mixed reviews, though many guests find it to be a highlight of their stay. With a price tag of around €5 to €7, many travelers appreciate the good value for money, praising the buffet for its delicious offerings, including fresh fruit, pastries and various juices. Several guests commend the breakfast's quality and find it very good or excellent, noting that it adds to the overall positive experience.
However, there are consistent remarks about the breakfast's limitations. The buffet often lacks variety and can become monotonous for those staying longer. Some guests report that items run out by 9 am, leaving fewer choices for latecomers and others wish for the inclusion of options like fried eggs or lactose-free milk. The breakfast schedule, which ends at 10:30 am, posed an inconvenience for some who arrived late the prior night.
Despite the criticisms about the limited selection and occasional disorganization, the reasonably priced breakfast and good service from the staff seem to make it a satisfactory start to the day for many guests at Dinastia.
Dinner
The dinner experience at Dinastia receives a mix of praise and criticism from guests. Many appreciate the convenience of having a restaurant within the hotel with the Chinese restaurant receiving particular commendation for its quality and service. The buffet restaurant is frequently noted for its wide variety of freshly made food, including seafood, meats and Chinese options with hotel guests benefiting from a discount. Guests highlight the great value for money, especially enjoying dinner deals that offer a satisfying meal for as little as 12 euros. However, some guests felt the food quality could be improved and observed that not everyone is skilled at serving beer from a tap. Despite these concerns, the overall sentiment skews positive, emphasizing the diverse and convenient dining options available at the hotel.
Rooms
Dinastia Hotel offers a mixed bag of experiences when it comes to its rooms, combining some standout positives with areas needing substantial improvement. Many guests have appreciated the spaciousness and comfort of the rooms, which are often highlighted as very clean and welcoming. The service provided by the reception staff has also garnered praise, adding to the positive aspects of the stay.
Some rooms are described as fantastic and very comfortable with beds and bathrooms noted for their completeness and comfort. Guests have also enjoyed modern amenities like flat-screen TVs, efficient air conditioning and the tranquility the area provides. Large, well-soundproofed rooms have contributed to a restful experience for some.
However, the hotel shows significant variability in room conditions. A number of reviews highlight issues with old, worn-out furniture, malfunctioning key card access and heating problems. There are frequent mentions of unpleasant odors, including tobacco and stagnant water smells, which detract from the overall experience. Some guests encountered extremely narrow and small rooms, making movement difficult and compromising comfort.
Cleanliness is another area of concern with reports of rooms not being properly cleaned by check-in time, bed linens falling short and neglected maintenance with broken fixtures and deteriorating walls. The lack of basic amenities like fridges and warm bedding further adds to the discomfort for some visitors.
In summary, while Dinastia Hotel provides a comfortable stay with clean and well-equipped rooms for some, consistency in maintenance and cleanliness remains an issue. Future guests should be prepared for a potentially varied experience depending on the specific room allocated.
Beds
The beds at Dinastia hotel receive a mixed set of reviews from guests. Many have praised the beds for being very comfortable with particular emphasis on the size and softness of the mattresses. The pillows also seem to contribute positively to the sleeping experience, often described as large and comfortable. In addition, the clean and well-maintained bedding adds to the overall comfort, creating a pleasant sleeping environment.
However, there are several reports of issues that detract from the bed quality. Some guests found the mattresses to be uncomfortable, marked by sagging in the middle or being too hard and noisy. Mismatched bed frames and mattresses also present a problem and there were occasional issues with mattress cleanliness and associated odors.
Additionally, a few guests noted discrepancies in bed arrangements with double bed requests occasionally resulting in two small beds being provided instead. Instances of worn-out mattresses and the absence of bedside tables have also been noted, contributing to an uneven experience.
In summary, while the beds at Dinastia often receive high praise for their comfort and support, inconsistencies in mattress quality and specific room arrangements have left some guests dissatisfied.
Cleanliness
Dinastia has received mixed reviews when it comes to cleanliness. While many guests found their rooms to be quite clean and appreciated returning to a neat space after a long day, others highlighted significant issues. Numerous reviews praised the overall cleanliness of rooms and beds, describing them as very clean and comfortable. Guests also mentioned that everything was clean, from the bedroom to the bathroom, making their stays enjoyable.
However, several visitors encountered maintenance and hygiene issues. There were reports of dirty sheets, stained towels and hair from previous guests in the bed and shower. Some rooms were labeled as dirty with mentions of insects on the walls and unpleasant smells in the bathrooms. Guests also reported neglected maintenance with broken bathroom fixtures, clogged sinks and hanging plugs.
Overall, while certain guests had a positive experience regarding cleanliness at Dinastia, there is a clear indication that improvements and better maintenance are needed to address recurring issues highlighted by other visitors.
Staff
Dinastia is notable for its extremely friendly and attentive staff, who consistently receive high praise for their excellent service. Guests frequently commend the kindness and helpfulness of the employees, including the front desk and reception staff. Their readiness to answer questions and solve problems contributes significantly to the positive experiences of visitors. The staff's attitude, characterized by friendliness, professionalism and a genuine eagerness to assist, creates a welcoming atmosphere that many recommend. While there are occasional critiques regarding communication barriers and certain staff behaviors, the overwhelming majority of feedback highlights the staff's dedication to making guests' stays as pleasant and comfortable as possible. This commitment to high-quality service and attention to detail ensures that a stay at Dinastia is both charming and satisfying.
Parking
At 'Dinastia', parking is generally described as easy and convenient. Guests often highlight the free parking options available directly in front of the hotel, making it hassle-free for travelers. The parking spaces are seen as spacious, providing ample room for vehicles. While some guests did mention that parking comes at an additional fee of 5 euros per night, others noted that parking was free, adding mixed feedback regarding cost. There are remarks about the ease of finding a parking slot without significant issues, although a few guests felt that the parking charges were not clear on the website. Despite a few negative comments about the cleanliness and payment policy, overall, the parking experience at 'Dinastia' appears uncomplicated and practical for most visitors.
3 Star
Dinastia is a hotel that some guests feel doesn't live up to its three-star rating with several suggesting it should be reclassified as a hostel or a one-star hotel. While its general cleanliness is commendable, the hotel seems to struggle with outdated and worn-out facilities. Issues reported include broken shower pipes, poorly secured towel racks and worn-out sinks. Guests have also mentioned the need for better soundproofing and more comfortable furnishings, as mornings can be quite noisy and some pillows and cushions are not in good condition. Despite these drawbacks, the hotel offers exceptional value for money, which may appeal to budget-conscious travelers looking for basic accommodations.
No, Dinastia doesn't have any pool.
No, a spa isn't available at Dinastia.
No, Dinastia doesn't allow dogs.
Yes, parking facilities are available at Dinastia.