Hotel Los Olivos
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Summary of reviewsHotel Los Olivos is highly regarded for its strategic location, especially favored by travelers seeking convenience near major highways. Its accessibility to key attractions like Parque Warner and nearby shopping centers, along with free on-site parking right at the room doors, enhances its appeal. The setting ensures a tranquil stay with pleasant green spaces and garden areas that are perfect for strolling, particularly appreciated by guests with pets.
The breakfast at Hotel Los Olivos, though often included in the stay, receives mixed reviews with many guests finding it basic and limited, while appreciating the courteous service and occasional gluten-free options. In contrast, the dinner offerings tend to receive more positive feedback, highlighted for tasty and affordable meals and a pleasant dining atmosphere, particularly on the terrace. However, some guests note inconsistencies in food quality and menu variety.
The rooms are generally spacious and clean with many featuring terraces and convenient parking. However, the dated decor and occasional maintenance issues are noted. The cleanliness of the rooms is a point of contention with some guests encountering issues such as dust or odors. Nonetheless, guests appreciate the quiet environment, comfortable beds and spacious bathrooms.
Cleanliness overall appears to be an area needing improvement at Hotel Los Olivos with mixed reviews highlighting issues from dusty surfaces to odors and a lack of thorough maintenance. Positive notes on cleanliness include daily room servicing and friendly housekeeping staff.
The staff at Hotel Los Olivos consistently receive praise for their friendliness and helpfulness, contributing significantly to a welcoming environment. While most interactions are positive, a few guests mention less favorable experiences and slow service at times, particularly in the restaurant.
WiFi services at the hotel are another mixed aspect with many guests experiencing poor connectivity and speed issues, especially in rooms. However, communal areas like the cafeteria offer a more stable connection.
The pool area, surrounded by greenery and shaded spots, is a well-maintained and valued feature, providing guests with a refreshing retreat. Despite some comments about its small size and occasional crowding, the pool's clean and tranquil environment receives favorable reviews.
The hotel's parking facilities are particularly commendable, allowing guests to park directly at their room doors, an appreciated convenience that enhances the overall guest experience. The availability of electric car charging stations further adds to the convenience, catering well to modern traveler needs.
Hotel Los Olivos is an excellent choice for families, offering a peaceful environment with ample family-friendly amenities like gardens, pool areas and connecting terraces. Its proximity to Parque Warner also makes it a favored choice for family outings.
In summary, Hotel Los Olivos combines strategic location, convenience, friendly service and family-friendly amenities to offer a generally satisfying stay. While some areas like breakfast, cleanliness and WiFi require improvements, features such as the pool, parking and dedicated staff significantly enhance the overall guest experience.
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The breakfast at Hotel Los Olivos, though often included in the stay, receives mixed reviews with many guests finding it basic and limited, while appreciating the courteous service and occasional gluten-free options. In contrast, the dinner offerings tend to receive more positive feedback, highlighted for tasty and affordable meals and a pleasant dining atmosphere, particularly on the terrace. However, some guests note inconsistencies in food quality and menu variety.
The rooms are generally spacious and clean with many featuring terraces and convenient parking. However, the dated decor and occasional maintenance issues are noted. The cleanliness of the rooms is a point of contention with some guests encountering issues such as dust or odors. Nonetheless, guests appreciate the quiet environment, comfortable beds and spacious bathrooms.
Cleanliness overall appears to be an area needing improvement at Hotel Los Olivos with mixed reviews highlighting issues from dusty surfaces to odors and a lack of thorough maintenance. Positive notes on cleanliness include daily room servicing and friendly housekeeping staff.
The staff at Hotel Los Olivos consistently receive praise for their friendliness and helpfulness, contributing significantly to a welcoming environment. While most interactions are positive, a few guests mention less favorable experiences and slow service at times, particularly in the restaurant.
WiFi services at the hotel are another mixed aspect with many guests experiencing poor connectivity and speed issues, especially in rooms. However, communal areas like the cafeteria offer a more stable connection.
The pool area, surrounded by greenery and shaded spots, is a well-maintained and valued feature, providing guests with a refreshing retreat. Despite some comments about its small size and occasional crowding, the pool's clean and tranquil environment receives favorable reviews.
The hotel's parking facilities are particularly commendable, allowing guests to park directly at their room doors, an appreciated convenience that enhances the overall guest experience. The availability of electric car charging stations further adds to the convenience, catering well to modern traveler needs.
Hotel Los Olivos is an excellent choice for families, offering a peaceful environment with ample family-friendly amenities like gardens, pool areas and connecting terraces. Its proximity to Parque Warner also makes it a favored choice for family outings.
In summary, Hotel Los Olivos combines strategic location, convenience, friendly service and family-friendly amenities to offer a generally satisfying stay. While some areas like breakfast, cleanliness and WiFi require improvements, features such as the pool, parking and dedicated staff significantly enhance the overall guest experience.
Hotel with EV Charging Stations
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Los Olivos enjoys a prime location that is particularly favored by travelers seeking convenience and accessibility. Situated near the highway, the hotel is an excellent choice for those journeying to Madrid or heading south. Despite its proximity to major roads, the area remains tranquil with little to no traffic noise, offering a peaceful retreat.
The hotel's strategic position makes it ideal for visiting Parque Warner with many guests praising the 15-minute drive to the park. Additionally, the proximity to shopping centers, restaurants and even a commuter train heading towards Madrid center enhances its appeal. Free on-site parking right at the door of each room is frequently mentioned as a significant advantage, providing an easy and practical option for unloading luggage and ensuring the safety of vehicles.
Guests with pets also appreciate the outdoor green spaces and private terraces, highlighting the garden areas as perfect for taking a stroll with their dogs. The surrounding natural environment allows for waking up to the sounds of leaves and birds, adding a refreshing start to the day.
However, the hotel can be slightly challenging to find due to poorly marked signage and it's located within an industrial estate, making pedestrian access difficult. Despite this, its nearby location to key attractions, combined with the peaceful atmosphere and excellent connectivity to the highway, makes Hotel Los Olivos a highly recommended stopover for travelers wanting to avoid the hustle and bustle of Madrid while still being sufficiently close to the action.
Guest reviews of the breakfast at Hotel Los Olivos paint a generally disappointing picture with many highlighting its simplicity and lack of variety. While some guests noted that the breakfast was included and appreciated the courteous service, many expressed dissatisfaction with the limited options, describing it as basic with offerings often restricted to coffee, toast and packaged pastries. There were criticisms regarding the freshness and quality with some mentioning processed foods and lack of fresh fruit or cold cuts. The breakfast service was also seen as disorganized with complaints about long queues, slow service and insufficient staff.
On the positive side, a few guests found the breakfast satisfactory and aligned with the three-star classification, noting it was adequate to start the day. Others appreciated the readiness to serve breakfast earlier when needed and the gluten-free options. However, these silver linings were overshadowed by numerous critiques suggesting significant improvements are needed to meet guest expectations. Overall, the breakfast experience at Hotel Los Olivos is an area where many believe enhancements in both variety and quality are essential.
Hotel Los Olivos' restaurant offers a mix of experiences, but overall has more positive feedback regarding the food quality and affordability. Guests have praised the restaurant for serving tasty and affordable meals with comments highlighting the delicious and hearty mixed dishes. The portions are generally large and the price-quality ratio is often described as excellent.
The service at the restaurant is frequently mentioned positively with friendly and attentive staff contributing to a pleasant dining experience. Diners have appreciated the calm atmosphere, especially the option to enjoy meals on the terrace with a garden view.
However, there are mentions of limitations and inconsistencies. Some guests have found the food to be average or unappetizing and there have been complaints about the menu being limited with basic options and occasional unavailability of items listed. A few reviews also pointed out that the restaurant can be quite expensive considering the quality of the food served.
In terms of convenience, some diners were disappointed by the lack of room service and the closure of the restaurant without prior notice, leading them to search for alternative dining options. The restaurant being described as more of a cafeteria or canteen-like and under construction illustrates room for improvement in ambiance and setup. Some guests also reported delays and minimal staff, which impacted their experience negatively.
While there’s room for improvement, particularly with variety and service efficiency, Hotel Los Olivos' restaurant offers a generally satisfying experience for those seeking good value for money.
Hotel Los Olivos offers guests spacious and clean rooms, often featuring terraces with garden views and direct access to the pool. Parking is conveniently located right outside each room, adding to the ease of stay. Despite the generous room sizes and friendly atmosphere, the hotel’s age shows with many reviews noting outdated furniture, old-fashioned decor and a variety of maintenance issues such as poor lighting, dirty linens and mold presence.
The cleanliness of the rooms is a point of contention; while some guests found their rooms to be spotless, others reported significant cleanliness issues, including dust, cobwebs and smells of tobacco or mustiness. The condition of the bathrooms also varies with some being clean and others suffering from poor water pressure and signs of wear.
Overall, while Hotel Los Olivos scores points for roominess and convenient parking, it struggles with inconsistencies in maintenance and cleanliness. The outdated facilities and lack of modern amenities call for urgent renovations to match guest expectations. Nonetheless, guests appreciate the quiet, comfortable beds and spacious bathrooms that offer a basic but pleasant stay if one can overlook the dated aesthetics and occasional cleanliness lapses.
Hotel Los Olivos' beds evoke a mixed experience among its guests. On the positive side, many reviews highlight that the beds and mattresses are comfortable with some even describing them as very or super comfortable. The size of the beds, often large or huge, has earned favorable mentions with a few guests noting the spaciousness of double beds. Some reviews specifically praise the cleanliness and good condition of the beds.
However, there are significant critiques. Several guests found the beds and mattresses uncomfortable with issues like sinking mattresses, protruding springs and worn-out conditions frequently noted. Descriptions such as lumpy, soft to the point of being unsupportive and causing back pain indicate inconsistencies in bed quality. Additional concerns include broken bedframes, inappropriate bedding and unpleasant odors in some rooms.
Overall, while the comfort and size of the beds at Hotel Los Olivos are lauded by many, there is a noticeable portion of guests who had less satisfactory experiences, particularly regarding bed maintenance and quality.
Hotel Los Olivos has received mixed reviews, particularly concerning its cleanliness. Guests frequently noted that the rooms and common areas left much to be desired in terms of upkeep. Problems ranged from dusty surfaces and cobwebs to dirty bathrooms and neglected facilities. Several guests mentioned strong odors, such as cigarette smoke, which added to the overall discomfort.
Despite these drawbacks, some positive feedback highlighted staff friendliness and politeness. Certain visitors appreciated spacious and comfortable rooms, although even these often needed more thorough cleaning. The hotel does have its merits, like quick check-in and daily room servicing for some guests, but it’s clear that an overall improvement in maintenance and cleanliness would significantly enhance the experience.
Facilities such as the pool and terrace were also cited as needing better upkeep. The breakfast, though included, often fell short of expectations. In summary, while Hotel Los Olivos has potential with its friendly staff and room space, a concerted effort toward cleanliness and facility maintenance could greatly benefit future guests.
Hotel Los Olivos has garnered a generally positive reputation for its dedicated and friendly staff, making the overall guest experience truly welcoming. Many guests noted the consistently warm and attentive demeanor of the receptionists, who were often described as super friendly, helpful and pleasant. This positive interaction extends beyond the front desk, as the cleaning staff and waiters also received commendations for their kindness and hospitality.
Housekeeping is praised for maintaining cleanliness and providing daily service and the restaurant staff earned accolades for their friendly and attentive service, despite occasional slow service. Many guests appreciated the staff's efforts to address and resolve issues promptly, reflecting their commitment to customer satisfaction.
However, there were a few critiques highlighting inconsistencies in staff behavior. Some guests experienced less friendly interactions, particularly pointing out a cold and direct receptionist and an unfriendly waitress. There were also mentions of slow response times and understaffing, leading to delayed services, particularly in the restaurant during breakfast hours.
Despite some negative experiences, the overwhelming sentiment from guests is one of appreciation for the staff's friendly and helpful nature with many highlighting the excellent and professional treatment received throughout their stay. The hospitable environment created by the team at Hotel Los Olivos leaves a lasting impression on its guests.
Hotel Los Olivos has received mixed feedback when it comes to their WiFi services. Many guests have reported significant challenges, noting that the WiFi was often not working or the connection was very poor. Issues such as slow internet speeds, frequent disconnections and lack of access in certain rooms were commonly mentioned. Several reviews highlighted the need for improvement in the WiFi coverage, especially within guest rooms.
However, there were some positive remarks indicating that the WiFi signal in the cafeteria and communal areas was good, providing a more reliable connection in those spaces. Overall, while the internet quality in some parts of the hotel meets expectations, there is room for improvement to ensure a consistent and reliable WiFi experience throughout the entire property.
Hotel Los Olivos offers a charming setting with a garden and a swimming pool that guests generally appreciate, especially for cooling off during Madrid's hot summer days. The pool area, surrounded by lush greenery and tall trees providing ample shade, is beautifully maintained and offers a peaceful retreat. Guests often highlight the convenience of having direct access to the pool from their rooms, which is especially valued by families and those traveling with pets.
The lifeguard on duty at the pool adds a layer of safety and professionalism, ensuring a worry-free experience. The pool area itself is described as both beautiful and clean by many, contributing to the overall enjoyment of the hotel stay. Despite some comments about its small size and occasional maintenance issues, guests seem to enjoy the refreshing retreat that the pool provides.
While a few reviews mention that the pool can sometimes be dirty or crowded and that it occasionally closes for maintenance or on short notice, the general consensus remains positive. The presence of sunbeds, tables and chairs around the pool area adds to its appeal, making it a pleasant spot for relaxation.
In sum, the pool at Hotel Los Olivos is a valued amenity that enhances the guest experience, despite some minor drawbacks. Its integration with the garden and the tranquil environment make it a standout feature of this accommodation.
Hotel Los Olivos offers a standout advantage for guests traveling by car with its highly praised parking facilities. One of the most appreciated features is the convenience of parking directly at the door of each room, providing ease of access that many find invaluable. Each room is assigned its own private and secure parking space right outside, eliminating the hassle of searching for a spot.
Guests consistently highlight the ability to park their vehicle just steps away from their accommodation, emphasizing that this ensures both convenience and peace of mind. The hotel provides ample parking spaces, both outdoor and covered, accommodating a variety of preferences. The free parking service is an added benefit, frequently noted as a significant value add.
While some reviews mention that access to the hotel might be slightly complicated, the overall sentiment remains positive due to the direct room access from the parking spots. This setup allows guests to manage their luggage with ease and enhances the overall comfort of their stay.
The practicality of being able to park right at the room door is repeatedly commended and this feature stands out as a major draw for Hotel Los Olivos, ensuring that parking concerns don’t overshadow the travel experience.
Hotel Los Olivos offers several electric vehicle charging stations, which many guests found to be a very useful and convenient facility. The availability of these chargers was repeatedly praised with mentions of the good quality and the ease of access. Guests highlighted the presence of electric car charging rooms, complemented by other amenities such as terraces, an outdoor pool and parking. The positive feedback suggests that the hotel is well-equipped to cater to the needs of travelers with electric vehicles, enhancing the overall stay experience.
Hotel Los Olivos is ideal for families looking to enjoy a peaceful and family-friendly environment. The hotel offers ample amenities and activities specifically catered to families with children, such as a garden where children can play, a family pool and easy access from room to room via terraces for larger groups or multiple families traveling together.
Families visiting Parque Warner will appreciate the strategic location of the hotel, making it a convenient base for trips to the amusement park. Green spaces and spacious, clean rooms are well-received by guests, as are the large gardens perfect for kids and even for pets to run around.
The hotel's tranquility is often highlighted with no disturbing noises from neighboring rooms and a calm atmosphere allowing for restful nights. The balcony options with views of the pool area add an extra touch of comfort for families to unwind.
However, some practical challenges were noted, such as difficulties in finding dining options without a car and limited on-site dining options. There's also feedback on the lack of a refrigerator in some rooms and a suggestion to include more family-centric facilities like changing tables.
Despite these minor drawbacks, the overwhelming sentiment is that Hotel Los Olivos delivers a pleasant and accommodating experience for families, making it a well-regarded option for family trips to the Madrid area.
Guests have various opinions about Hotel Los Olivos. While it is a three-star hotel, several reviews express concern over its current condition, suggesting it does not live up to its rating. Some guests mention the hotel appears quite old and warn that the facilities, such as the bathrooms, look worn out. There are remarks about the environment being crowded and noisy and some feel the service falls short of what is expected from a three-star establishment. Nonetheless, there are positive comments about the attentive staff and the comfort of the beds.
However, it seems that certain amenities typically expected at this level are missing, such as in-room fridges and the breakfast buffet has been removed. Given these points, opinions suggest that while there are positive aspects, the overall offering might not fully meet the standards usually associated with a three-star rating.
Hotel Los Olivos proves to be a practical choice for business travelers due to its convenient location, close to major business hubs and clients. The hotel provides comfortable accommodations, featuring comfortable beds and highly appreciated air conditioning — crucial for a restful stay. Though the pool is small, it offers a unique feature with backdoor access from certain rooms.
The hotel is also pet-friendly, an added convenience for those who might be traveling with pets. While it's generally regarded as ideal for short business trips, some reviews mentioned that it might not accommodate all business needs and highlighted some shortcomings in services provided. Overall, it offers a functional environment for business guests looking for practical lodging solutions.
Hotel Los Olivos offers mixed experiences for guests with disabilities, striking a balance between accessibility and some limitations. The hotel provides convenient parking directly in front of rooms, which is favorable for those who require easy vehicle access. The spacious rooms, designed to accommodate wheelchairs, further highlight the hotel's efforts to cater to mobility needs. Ground floor rooms are available without any issues, ensuring that guests who prefer or require them can stay comfortably.
Several rooms are specifically enabled for disabled individuals with easy access and generally, the hotel has a high level of accessibility which guests appreciated, noting that it posed no significant problems for them. However, not all areas are equally accessible. Guests mentioned the lack of an elevator to the upper floors and the restaurant, posing challenges for those with limited mobility. Additionally, some rooms are located near stairs without railings, a potential hazard.
The hotel offers basic but adequate amenities with a clean pool and a less extensive breakfast variety. Nonetheless, the noisiness of the air conditioning and occasional uncivil behavior by a few guests can affect the overall experience. The establishment is ideally located and its general layout includes parking for each room, which many found appealing.
In summary, Hotel Los Olivos makes a commendable effort in providing accessible options for disabled guests, though certain areas like upper floors and the restaurant could benefit from improved accessibility features.
Hotel Los Olivos offers a refreshing outdoor pool experience that stands as a focal point amid its peaceful and scenic surroundings. Guests often highlight the tranquility of the area, which is complemented by the pool's relaxing atmosphere. The hotel grounds are beautifully landscaped with gardens that add to the serene environment, making the outdoor spaces notably appealing. There are spacious rooms with terraces providing direct access to the pool, enhancing the convenience and appeal for visitors.
The pool area, which includes tables and chairs, is appreciated for its size and layout, ensuring guests have ample space to relax. Families particularly value the pool, as it provides a refreshing escape from the heat and has useful features such as fencing and lifeguard supervision during open hours.
While some guests have noted issues such as the cleanliness of the pool needing improvement and the pool's operating schedule being inconsistent, the overall sentiment remains positive due to the pool's refreshing nature and the peaceful, green surroundings. The hotel's price-quality ratio, the friendly staff and the ability to bring pets also contribute to a pleasant stay.
In summary, Hotel Los Olivos' outdoor pool is a key feature that offers a blend of relaxation and enjoyment amidst beautiful garden settings, making it an ideal spot for a tranquil getaway with added comforts.
Hotel Los Olivos offers a welcoming environment for guests traveling with their pets. The hotel's pet policy includes a small nightly fee of €7 per pet, making it an accessible option for those bringing along their furry companions. Multiple reviews highlight the convenience and comfort provided for both pets and their owners.
The hotel boasts a spacious garden and pathways ideal for dog walking, ensuring pets have ample room to roam and exercise. Guests have appreciated the tranquility and privacy offered, which enhances the overall experience. The acceptance of pets, including cats, is a notable aspect with many guests highlighting the ease of bringing pets into the rooms.
Ground floor rooms with garden access are particularly praised, allowing pets to move freely without hassle. The hotel's location and additional features like private parking further contribute to its pet-friendly reputation. Many guests found it convenient to have space for their dogs near the restaurant terrace and appreciated the calm ambiance that facilitated a stress-free stay.
Overall, Hotel Los Olivos stands out as a pet-friendly destination, providing excellent amenities and a supportive environment for pet owners. From comfortable accommodations to extensive outdoor areas, the hotel ensures a satisfying experience for both pets and their human companions.
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Location
The hotel's strategic position makes it ideal for visiting Parque Warner with many guests praising the 15-minute drive to the park. Additionally, the proximity to shopping centers, restaurants and even a commuter train heading towards Madrid center enhances its appeal. Free on-site parking right at the door of each room is frequently mentioned as a significant advantage, providing an easy and practical option for unloading luggage and ensuring the safety of vehicles.
Guests with pets also appreciate the outdoor green spaces and private terraces, highlighting the garden areas as perfect for taking a stroll with their dogs. The surrounding natural environment allows for waking up to the sounds of leaves and birds, adding a refreshing start to the day.
However, the hotel can be slightly challenging to find due to poorly marked signage and it's located within an industrial estate, making pedestrian access difficult. Despite this, its nearby location to key attractions, combined with the peaceful atmosphere and excellent connectivity to the highway, makes Hotel Los Olivos a highly recommended stopover for travelers wanting to avoid the hustle and bustle of Madrid while still being sufficiently close to the action.
Breakfast
On the positive side, a few guests found the breakfast satisfactory and aligned with the three-star classification, noting it was adequate to start the day. Others appreciated the readiness to serve breakfast earlier when needed and the gluten-free options. However, these silver linings were overshadowed by numerous critiques suggesting significant improvements are needed to meet guest expectations. Overall, the breakfast experience at Hotel Los Olivos is an area where many believe enhancements in both variety and quality are essential.
Dinner
The service at the restaurant is frequently mentioned positively with friendly and attentive staff contributing to a pleasant dining experience. Diners have appreciated the calm atmosphere, especially the option to enjoy meals on the terrace with a garden view.
However, there are mentions of limitations and inconsistencies. Some guests have found the food to be average or unappetizing and there have been complaints about the menu being limited with basic options and occasional unavailability of items listed. A few reviews also pointed out that the restaurant can be quite expensive considering the quality of the food served.
In terms of convenience, some diners were disappointed by the lack of room service and the closure of the restaurant without prior notice, leading them to search for alternative dining options. The restaurant being described as more of a cafeteria or canteen-like and under construction illustrates room for improvement in ambiance and setup. Some guests also reported delays and minimal staff, which impacted their experience negatively.
While there’s room for improvement, particularly with variety and service efficiency, Hotel Los Olivos' restaurant offers a generally satisfying experience for those seeking good value for money.
Rooms
The cleanliness of the rooms is a point of contention; while some guests found their rooms to be spotless, others reported significant cleanliness issues, including dust, cobwebs and smells of tobacco or mustiness. The condition of the bathrooms also varies with some being clean and others suffering from poor water pressure and signs of wear.
Overall, while Hotel Los Olivos scores points for roominess and convenient parking, it struggles with inconsistencies in maintenance and cleanliness. The outdated facilities and lack of modern amenities call for urgent renovations to match guest expectations. Nonetheless, guests appreciate the quiet, comfortable beds and spacious bathrooms that offer a basic but pleasant stay if one can overlook the dated aesthetics and occasional cleanliness lapses.
Beds
However, there are significant critiques. Several guests found the beds and mattresses uncomfortable with issues like sinking mattresses, protruding springs and worn-out conditions frequently noted. Descriptions such as lumpy, soft to the point of being unsupportive and causing back pain indicate inconsistencies in bed quality. Additional concerns include broken bedframes, inappropriate bedding and unpleasant odors in some rooms.
Overall, while the comfort and size of the beds at Hotel Los Olivos are lauded by many, there is a noticeable portion of guests who had less satisfactory experiences, particularly regarding bed maintenance and quality.
Cleanliness
Despite these drawbacks, some positive feedback highlighted staff friendliness and politeness. Certain visitors appreciated spacious and comfortable rooms, although even these often needed more thorough cleaning. The hotel does have its merits, like quick check-in and daily room servicing for some guests, but it’s clear that an overall improvement in maintenance and cleanliness would significantly enhance the experience.
Facilities such as the pool and terrace were also cited as needing better upkeep. The breakfast, though included, often fell short of expectations. In summary, while Hotel Los Olivos has potential with its friendly staff and room space, a concerted effort toward cleanliness and facility maintenance could greatly benefit future guests.
Staff
Housekeeping is praised for maintaining cleanliness and providing daily service and the restaurant staff earned accolades for their friendly and attentive service, despite occasional slow service. Many guests appreciated the staff's efforts to address and resolve issues promptly, reflecting their commitment to customer satisfaction.
However, there were a few critiques highlighting inconsistencies in staff behavior. Some guests experienced less friendly interactions, particularly pointing out a cold and direct receptionist and an unfriendly waitress. There were also mentions of slow response times and understaffing, leading to delayed services, particularly in the restaurant during breakfast hours.
Despite some negative experiences, the overwhelming sentiment from guests is one of appreciation for the staff's friendly and helpful nature with many highlighting the excellent and professional treatment received throughout their stay. The hospitable environment created by the team at Hotel Los Olivos leaves a lasting impression on its guests.
Wi-Fi
However, there were some positive remarks indicating that the WiFi signal in the cafeteria and communal areas was good, providing a more reliable connection in those spaces. Overall, while the internet quality in some parts of the hotel meets expectations, there is room for improvement to ensure a consistent and reliable WiFi experience throughout the entire property.
Pool
The lifeguard on duty at the pool adds a layer of safety and professionalism, ensuring a worry-free experience. The pool area itself is described as both beautiful and clean by many, contributing to the overall enjoyment of the hotel stay. Despite some comments about its small size and occasional maintenance issues, guests seem to enjoy the refreshing retreat that the pool provides.
While a few reviews mention that the pool can sometimes be dirty or crowded and that it occasionally closes for maintenance or on short notice, the general consensus remains positive. The presence of sunbeds, tables and chairs around the pool area adds to its appeal, making it a pleasant spot for relaxation.
In sum, the pool at Hotel Los Olivos is a valued amenity that enhances the guest experience, despite some minor drawbacks. Its integration with the garden and the tranquil environment make it a standout feature of this accommodation.
Parking
Guests consistently highlight the ability to park their vehicle just steps away from their accommodation, emphasizing that this ensures both convenience and peace of mind. The hotel provides ample parking spaces, both outdoor and covered, accommodating a variety of preferences. The free parking service is an added benefit, frequently noted as a significant value add.
While some reviews mention that access to the hotel might be slightly complicated, the overall sentiment remains positive due to the direct room access from the parking spots. This setup allows guests to manage their luggage with ease and enhances the overall comfort of their stay.
The practicality of being able to park right at the room door is repeatedly commended and this feature stands out as a major draw for Hotel Los Olivos, ensuring that parking concerns don’t overshadow the travel experience.
EV charging stations
Family
Families visiting Parque Warner will appreciate the strategic location of the hotel, making it a convenient base for trips to the amusement park. Green spaces and spacious, clean rooms are well-received by guests, as are the large gardens perfect for kids and even for pets to run around.
The hotel's tranquility is often highlighted with no disturbing noises from neighboring rooms and a calm atmosphere allowing for restful nights. The balcony options with views of the pool area add an extra touch of comfort for families to unwind.
However, some practical challenges were noted, such as difficulties in finding dining options without a car and limited on-site dining options. There's also feedback on the lack of a refrigerator in some rooms and a suggestion to include more family-centric facilities like changing tables.
Despite these minor drawbacks, the overwhelming sentiment is that Hotel Los Olivos delivers a pleasant and accommodating experience for families, making it a well-regarded option for family trips to the Madrid area.
3 Star
However, it seems that certain amenities typically expected at this level are missing, such as in-room fridges and the breakfast buffet has been removed. Given these points, opinions suggest that while there are positive aspects, the overall offering might not fully meet the standards usually associated with a three-star rating.
Business
The hotel is also pet-friendly, an added convenience for those who might be traveling with pets. While it's generally regarded as ideal for short business trips, some reviews mentioned that it might not accommodate all business needs and highlighted some shortcomings in services provided. Overall, it offers a functional environment for business guests looking for practical lodging solutions.
Accessible
Several rooms are specifically enabled for disabled individuals with easy access and generally, the hotel has a high level of accessibility which guests appreciated, noting that it posed no significant problems for them. However, not all areas are equally accessible. Guests mentioned the lack of an elevator to the upper floors and the restaurant, posing challenges for those with limited mobility. Additionally, some rooms are located near stairs without railings, a potential hazard.
The hotel offers basic but adequate amenities with a clean pool and a less extensive breakfast variety. Nonetheless, the noisiness of the air conditioning and occasional uncivil behavior by a few guests can affect the overall experience. The establishment is ideally located and its general layout includes parking for each room, which many found appealing.
In summary, Hotel Los Olivos makes a commendable effort in providing accessible options for disabled guests, though certain areas like upper floors and the restaurant could benefit from improved accessibility features.
Outdoor Pool
The pool area, which includes tables and chairs, is appreciated for its size and layout, ensuring guests have ample space to relax. Families particularly value the pool, as it provides a refreshing escape from the heat and has useful features such as fencing and lifeguard supervision during open hours.
While some guests have noted issues such as the cleanliness of the pool needing improvement and the pool's operating schedule being inconsistent, the overall sentiment remains positive due to the pool's refreshing nature and the peaceful, green surroundings. The hotel's price-quality ratio, the friendly staff and the ability to bring pets also contribute to a pleasant stay.
In summary, Hotel Los Olivos' outdoor pool is a key feature that offers a blend of relaxation and enjoyment amidst beautiful garden settings, making it an ideal spot for a tranquil getaway with added comforts.
Dog Friendly
The hotel boasts a spacious garden and pathways ideal for dog walking, ensuring pets have ample room to roam and exercise. Guests have appreciated the tranquility and privacy offered, which enhances the overall experience. The acceptance of pets, including cats, is a notable aspect with many guests highlighting the ease of bringing pets into the rooms.
Ground floor rooms with garden access are particularly praised, allowing pets to move freely without hassle. The hotel's location and additional features like private parking further contribute to its pet-friendly reputation. Many guests found it convenient to have space for their dogs near the restaurant terrace and appreciated the calm ambiance that facilitated a stress-free stay.
Overall, Hotel Los Olivos stands out as a pet-friendly destination, providing excellent amenities and a supportive environment for pet owners. From comfortable accommodations to extensive outdoor areas, the hotel ensures a satisfying experience for both pets and their human companions.
Yes, Hotel Los Olivos has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Los Olivos.
Yes, Hotel Los Olivos welcomes dogs.
Yes, parking facilities are available at Hotel Los Olivos.
No, Hotel Los Olivos doesn't have a gym.
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