7,258,491 hotelsin 60 categories
Hotels with Swimming Pool and Spa in Gisborne
1 HOTEL IN AND AROUND GISBORNERanking can be influenced by the commissions we receive.
$
Info
Summary of reviews
Emerald Hotel emerges as a popular choice among travelers primarily due to its advantageous central location, offering easy access to shops, cafes, restaurants and key attractions. Guests consistently commend its fantastic views of the river, convenient city-center proximity and ample parking facilities. Rooms are noted for their spaciousness and comfort, enriched by stunning views and a high level of cleanliness upheld by diligent housekeeping staff. The welcoming and helpful nature of the hotel’s staff, often highlighted by the exceptional assistance from specific team members, greatly enhances the overall guest experience.
Breakfast at the hotel's Bistro generally receives positive feedback for its variety and quality, especially items like the breakfast grill and Big Breakfast. Some guests enjoy their meals on the balcony, adding an extra touch to their stay. Nonetheless, there are occasional mentions of limited options and occasional service inconsistencies.
The hotel rooms are praised for their large size, cleanliness and comfort, making them ideal for families. The beds, in particular, are frequently noted as very comfortable. However, there are occasional mentions of rooms needing updates and minor issues upon check-in.
Cleanliness standards receive mixed reviews with many guests finding their accommodations tidy and well-maintained, while others highlight areas needing improvement, especially in public spaces like the pool. Despite this, the hotel's staff efforts in maintaining cleanliness are often acknowledged.
The hotel's staff is a standout feature with many reviews highlighting their friendliness, helpfulness and knowledge about the local area. Specific staff members, like Lucinda at reception, receive special praise for their exceptional service.
However, wifi connectivity is a notable downside with frequent complaints about weak signals, intermittent service and restricted access times. Guests often resort to personal hotspots to meet their internet needs.
The spa and pool facilities contribute positively to the guest experience, though the spa often faces maintenance issues. The pool, on the other hand, is popular, especially with families, despite occasional maintenance and cleanliness concerns.
Parking is generally seen as a positive feature, providing free and secure options, though the spaces can be tight and signage confusing.
Overall, families find the hotel accommodating with spacious rooms and kid-friendly amenities, such as the pool. Minor inconveniences like double-booking and key card issues are noted but do not significantly detract from the stay.
In summary, Emerald Hotel delivers a largely positive stay with its prime location, spacious and comfortable rooms, delightful staff and family-friendly amenities, though there are areas, particularly wifi and cleanliness in public areas, that could benefit from improvement.
Breakfast at the hotel's Bistro generally receives positive feedback for its variety and quality, especially items like the breakfast grill and Big Breakfast. Some guests enjoy their meals on the balcony, adding an extra touch to their stay. Nonetheless, there are occasional mentions of limited options and occasional service inconsistencies.
The hotel rooms are praised for their large size, cleanliness and comfort, making them ideal for families. The beds, in particular, are frequently noted as very comfortable. However, there are occasional mentions of rooms needing updates and minor issues upon check-in.
Cleanliness standards receive mixed reviews with many guests finding their accommodations tidy and well-maintained, while others highlight areas needing improvement, especially in public spaces like the pool. Despite this, the hotel's staff efforts in maintaining cleanliness are often acknowledged.
The hotel's staff is a standout feature with many reviews highlighting their friendliness, helpfulness and knowledge about the local area. Specific staff members, like Lucinda at reception, receive special praise for their exceptional service.
However, wifi connectivity is a notable downside with frequent complaints about weak signals, intermittent service and restricted access times. Guests often resort to personal hotspots to meet their internet needs.
The spa and pool facilities contribute positively to the guest experience, though the spa often faces maintenance issues. The pool, on the other hand, is popular, especially with families, despite occasional maintenance and cleanliness concerns.
Parking is generally seen as a positive feature, providing free and secure options, though the spaces can be tight and signage confusing.
Overall, families find the hotel accommodating with spacious rooms and kid-friendly amenities, such as the pool. Minor inconveniences like double-booking and key card issues are noted but do not significantly detract from the stay.
In summary, Emerald Hotel delivers a largely positive stay with its prime location, spacious and comfortable rooms, delightful staff and family-friendly amenities, though there are areas, particularly wifi and cleanliness in public areas, that could benefit from improvement.
Categories
Pool
Outdoor Pool
Spa
Family
Categories
2
Map