Mercure Gloucester Bowden Hall Hotel

Gloucester 51.83405500, -2.18857100 , Bondend Lane, Upton St Leonards (Show on Map)
7.9
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsNestled within picturesque grounds, Mercure Gloucester Bowden Hall Hotel offers a serene countryside atmosphere that guests find ideal for a relaxing escape. The magnificent setting, adorned with trees, gardens and a pond, provides ample space for leisurely walks, making it an inviting retreat. Despite the rural feel, the hotel's proximity to Gloucester city center, Cheltenham, the Cotswolds and Gloucester Quays offers convenient access to urban amenities. While the narrow lanes leading to the hotel can be a challenge to navigate, especially at night, the stunning location combined with friendly staff makes it a superb choice for those seeking seclusion while remaining accessible.

The breakfast experience at the hotel is praised for its variety, quality and generous portions. Guests appreciate the wide selection and the self-service setup, allowing for personal discretion in portion sizes. Despite occasional critiques about certain food items and temperature inconsistencies, the overall sentiment is positive, highlighting the contribution of the friendly and accommodating staff.

Dinner at the hotel is also well-received with many guests praising the high-quality food and value for money. The dining environment is described as calm and cozy, adding to the pleasant experience. However, some guests mention limited menu variety and occasional issues with service speed and pricing. Nonetheless, the attentive service and delicious meals make dinner a positive aspect of the stay.

Rooms at the hotel are generally considered spacious, comfortable and well-furnished with large, comfortable beds and beautiful views. However, guests frequently mention issues with room temperature, describing some rooms as too warm. While the decor in some rooms is noted as dated, the overall cleanliness and comfort remain commendable.

Cleanliness is a strong point at the hotel with many guests highlighting the spotless condition of rooms and well-kept surroundings. Minor issues such as stained carpets and occasional maintenance needs are mentioned but do not significantly detract from the overall positive experience.

The staff at Mercure Gloucester Bowden Hall Hotel receive exceptional praise for their friendly, helpful and efficient service. Individuals like Francesca, Sol, Nathan, Georgina and Ella are frequently mentioned for their outstanding hospitality, significantly contributing to an enjoyable stay.

However, the free wifi service at the hotel receives criticism for its inconsistency and unreliability with frequent disconnections and speed issues.

Families find the hotel accommodating with spacious and comfortable family rooms, beautiful views and family-friendly facilities. The hotel's inclusive policy, welcoming dogs, adds to the family-friendly experience.

Beds are praised for their size and comfort with guests often describing them as spacious and clean. Occasional comments about firm pillows and hard mattresses are noted, but the overall consensus is positive.

While the hotel aims for a four-star experience, some guests feel it falls short of the typical four-star expectations, citing the lack of a lift and certain amenities. However, it still offers good value for its price.

Accessibility receives mixed reviews; the hotel provides wheelchair-accessible rooms but lacks a lift, posing challenges for guests with mobility issues. Despite these challenges, the hotel's accessible rooms and convenient location appeal to many travelers.

For romantic getaways, the hotel offers a cozy and intimate atmosphere, perfect for special occasions. Lovely rooms and quiet dining areas enhance the romantic setting, making it an ideal choice for couples.

Overall, Mercure Gloucester Bowden Hall Hotel is highly regarded for its beautiful location, exceptional staff and comfortable accommodations, making it a popular choice for various types of travelers seeking a serene yet accessible retreat.
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Categories
Hotel near Golf Courses
This hotel near Gloucester is less than 2 miles from Gloucester Golf Club, offering convenient access to its 18-hole course.

Dog Friendly Hotel
This hotel is dog-friendly and provides a comfortable stay for both humans and pets. It is well-regarded by travelers and offers a blend of quality and convenience.

Hotel with Gym
The Fitness Suite offers cardiovascular and resistance machines, free weights, and mat work areas.

4-Star Hotel
Located near Gloucester, this hotel offers a historic country house experience. It features beautifully refurbished interiors, extensive grounds, and comfortable accommodations.

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Cheap Hotel

Accessible Hotel

Room Types
Classic Double Room The classic double room with en-suite bathroom comes with HD LED TV, complimentary amenities include high speed WiFi and tea/coffee making facilities.

Classic Family Room This room comes with 1 double bed and 1 single bed, an en-suite bathroom, complimentary high speed WiFi and HD LED TV.

Classic Twin Room The classic twin room with en-suite bathroom, offers an HD LED TV, complimentary amenities include high speed WiFi and tea/coffee making facilities.

Privilege Double Room Upgraded bedroom with en-suite bathroom offers HD LED TV, complimentary amenities include high speed WiFi, Nespresso coffee machine, bathrobes and slippers, toiletries and newspaper.

Superior Suite Superior room with en-suite bathroom and an HD LED TV,. Complimentary amenities include Wi-Fi, Nespresso coffee machine, bathrobes and slippers, toiletries and newspaper.

Standard Double Room - Garden Side Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor, heating as well as garden views. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Nestled within picturesque grounds, Mercure Gloucester Bowden Hall Hotel boasts a truly stunning location that has captured the admiration of its guests. The hotel's setting offers a beautiful and serene countryside atmosphere, perfect for a relaxing escape. Guests particularly appreciate the peace and tranquility of the area, highlighting the quiet and spacious environment.

The grounds and surrounding scenery are frequently described as breathtaking with ample space for leisurely walks, including trails that are ideal for walking dogs. The picturesque location, adorned with trees, gardens and a pond, is complemented by well-maintained facilities and a cozy terrace, making it an inviting retreat.

While the rural setting offers a remote feel, it does come with a slight challenge; the narrow lanes leading to the hotel can be difficult to navigate without GPS, especially at night. Despite this, the location's proximity to Gloucester city center, Cheltenham, the Cotswolds and Gloucester Quays provides convenient access to major amenities and attractions.

Overall, the hotel's beautiful setting, combined with friendly staff and a welcoming atmosphere, makes it an excellent choice for those seeking a tranquil countryside retreat that's also within easy reach of more urban offerings. Guests consistently praise the location as superb, offering both seclusion and accessibility and regard it as an ideal base for exploring the surrounding area.

Breakfast
Mercure Gloucester Bowden Hall Hotel offers a breakfast experience that has garnered mostly positive feedback from guests. Described as lovely, great and plentiful, the breakfast buffet features a wide variety of options to suit diverse tastes. Guests appreciated the generous portions and the consistent quality, highlighting the hot and fresh dishes available.

Many reviews praised the buffet for its diverse and ample selection, making note of the delicious and well-prepared food. Notably, the breakfast includes a self-service setup with plenty of choices and specific mentions were made of the fresh fruit salad, pastries and well-cooked fry-ups.

The staff were frequently mentioned as friendly and accommodating, contributing to a pleasant dining atmosphere. Despite occasional comments about the breakfast being pricey and a few reports of certain items running out or being not up to par, the overall sentiment was positive. A major plus for many was the self-service aspect, which allowed for personal discretion in portion sizes and combination of food items.

Certain negative aspects were pointed out, such as the occasional hardness of poached eggs, chewy bacon and inconsistencies in food temperature and availability. However, these did not overshadow the general enjoyment and satisfaction most guests expressed regarding their breakfast experience at the hotel.

Overall, the breakfast at Mercure Gloucester Bowden Hall Hotel is well-received for its variety, quality and the positive contribution of the staff, making it a notable aspect of the guests' stay.

Dinner
The dinner experience at the Mercure Gloucester Bowden Hall Hotel has garnered generally positive feedback from guests with many praising it for its delicious and high-quality food. Numerous reviews mentioned that the evening meals were delightful with terms like wonderful, exceptional and excellent frequently used to describe the dining experience. The dinner options seemed to cater well to various dietary needs, including those with allergies, which highlights the restaurant's attentiveness.

Several guests highlighted the value of dinner, noting it as great value for money, especially with the fixed price menu. Despite some mentions of the dinner menu being a bit limited in variety, the overall presentation and flavor of the meals received positive comments.

However, there were a few areas of concern noted by guests. Some felt the food was basic or even disappointing and others mentioned the expensiveness of certain menu items and drinks. Additionally, service reviews were mixed with some experiencing slow service and forgetfulness from the staff, while others found the team fantastic and attentive.

Impressions of the dining setting were generally positive with mentions of calm and cozy environments adding to the overall pleasant experience. Yet, consistency issues surfaced with some guests reporting mediocre food quality and small portion sizes.

All in all, dinner at the Mercure Gloucester Bowden Hall Hotel seems to offer a balanced blend of excellent food quality and good value, though improvements in menu variety, service speed and pricing might enhance the dining experience further.

Rooms
The rooms at the Mercure Gloucester Bowden Hall Hotel received a range of feedback from guests. Highlighted for their size, the rooms are largely described as spacious, comfortable and well-furnished. Guests appreciated the cleanliness and found the beds particularly large and comfortable. Several rooms were noted to be lovely, airy and offering beautiful views.

However, there were recurring comments about the rooms being too warm with some describing them as sweltering or boiling hot and a few reviews indicated issues with room temperature and air conditioning. The decor in multiple rooms was mentioned as dated or in need of updating, though some found the rooms beautifully appointed despite this. A few reviews pointed out specific maintenance issues, such as noisy heating, tired bathrooms and stained carpets.

Despite these drawbacks, many guests still considered the room experience positive overall, attributing to the good size, comfort and cleanliness of the accommodations. Renovations and better temperature control could significantly enhance the guest experience in the future.

Beds
At Mercure Gloucester Bowden Hall Hotel, the beds receive generally positive feedback from guests, frequently described as comfortable and clean. The size of the beds is often highlighted with mentions of huge, massive and super king-size beds that offer plenty of space. Many visitors found the mattresses very comfortable, contributing to a good night’s sleep.

A few reviews indicated that the pillows were too firm or uncomfortable and there were some comments about the beds being too hard or the mattresses needing replacement. However, the majority of guests experienced a comfortable and restful stay, appreciating the extra touches like thick quilts and the option of an extra blanket in colder rooms. Despite occasional criticisms, the consensus is that the hotel beds are spacious and provide a high level of comfort, ensuring guests can relax and enjoy their stay.

Cleanliness
Mercure Gloucester Bowden Hall Hotel offers a generally clean and comfortable experience for its guests with many reviews highlighting the spotless condition of the rooms and the excellent overall cleanliness of the property. Guests frequently noted the spacious and tidy rooms, as well as the hotel's well-kept surroundings. The hotel's staff also received praise for their friendliness and helpfulness, contributing positively to the stay.

However, some reviews indicated areas where cleanliness could be improved. Certain rooms and communal areas were described as dated with some minor issues such as stained carpets, cobwebs and the need for general maintenance. Specific concerns included dirty bathrooms with uncleaned toothpaste, clumps of hair and mildew. Additionally, features like the lobby furniture and corridor carpets were mentioned as needing more attention.

Despite these critiques, the consensus suggests that most guests found the hotel to be very clean with comfortable beds and good hygiene practices in place. While some areas require a bit more care and updating, overall, the Mercure Gloucester Bowden Hall Hotel provides a clean and pleasant environment for its visitors.

Staff
The staff at the 'Mercure Gloucester Bowden Hall Hotel' have received overwhelming praise for their exceptional service. Highlights from guest reviews frequently mention the welcoming and helpful nature of the staff across various roles, including reception, bar and restaurant. Individuals such as Francesca, Sol, Nathan, Georgina and Ella were particularly noted for their outstanding hospitality and attentiveness with some guests describing Nathan as very accommodating and Ella as outstanding in managing the bar.

Guests have commended the staff for their friendliness, politeness and efficiency. There are numerous accounts of staff going out of their way to assist guests, offering kind gestures such as assistance with heavy bags and ensuring smooth service experiences. The front-of-house team, including the reception staff, received specific praise for their professionalism and quick service, making guests feel welcomed and well-cared for.

While most feedback was highly positive, noting the staff as helpful, friendly and accommodating, there were a few isolated criticisms regarding occasional lapses in service quality, particularly in the restaurant. These few negative comments, however, did not overshadow the general sentiment that the staff significantly contributed to an enjoyable stay.

Overall, the hotel staff were described as fabulous, efficient, cooperative and always ready to help, conveying a strong sense of customer care and hospitality which left a lasting positive impression on guests.

Wi-Fi
The wifi experience at Mercure Gloucester Bowden Hall Hotel appears to have been a point of contention for many guests. Several reviews highlighted the inconsistency and unreliability of the connection with reports of frequent disconnections and an inability to connect devices at all in some instances. The quality varied significantly with some guests finding the wifi practically unusable or excessively slow. A notable number of rooms reportedly had no working wifi despite the hotel advertising internet availability throughout the premises. While there were mentions of free wifi being provided, the overall sentiment leaned towards dissatisfaction due to the poor and inconsistent service.

Family
Mercure Gloucester Bowden Hall Hotel offers a delightful experience for families with children. Guests have repeatedly praised the family rooms, highlighting their spaciousness and comfort, making them ideal for those visiting with young ones. The views from these rooms add an extra touch of enjoyment to the stay. Moreover, the hotel boasts ample family-friendly facilities that cater to the needs of both children and adults. Families attending with dogs have also had an enjoyable time, underscoring the hotel's inclusivity for different types of family members. Overall, the feedback consistently reflects a positive experience, ensuring that families feel welcomed and well taken care of during their stay.

4 Star
Mercure Gloucester Bowden Hall Hotel aims to deliver a four-star experience, but some guests have expressed reservations regarding its rating. While the accommodation is of a good standard for its price, reviewers note that it falls short of the expectations typically associated with a four-star hotel. Specifically, the lack of a lift and certain amenities, as well as misleading online photos, have been points of disappointment. Despite the hotel being decorated to a high standard, some feel that it does not meet the higher benchmarks of other four-star properties. Breakfast, though acceptable, did not surpass expectations. Overall, while the hotel offers value, it may not fully align with the four-star experience some travelers anticipate.

Accessible
Mercure Gloucester Bowden Hall Hotel offers mixed accessibility for guests with disabilities. On the positive side, the hotel provides wheelchair-accessible rooms and demonstrates an understanding of the needs of people requiring special assistance. It is also conveniently located, just five minutes from Gloucester Quays, making it a good choice for travelers seeking proximity to local attractions.

However, the hotel lacks a lift, which poses a significant challenge for guests with mobility issues, especially those assigned to higher floors. Numerous reviews highlight the difficulty of navigating the many stairs, particularly for older guests or those with heavy luggage. Additionally, the hotel has limited disabled parking, lacks adequate signage for easy navigation and guests have reported problems with room accessibility, such as showers over baths that are not suitable for all users.

Some other issues noted by guests include the absence of air conditioning, leading to hot rooms and occasional unavailability of reception staff when needed. Despite these challenges, the hotel's accessible rooms and convenient location may still appeal to some travelers.

Romantic
Mercure Gloucester Bowden Hall Hotel offers a romantic and intimate experience, perfect for couples looking to celebrate special occasions such as anniversaries. Guests frequently mention the cozy atmosphere and lovely rooms, which enhance the romantic setting. Dining is a highlight with meals often served in quiet rooms, providing an elegant and intimate environment ideal for a romantic meal. The overall ambiance is described as both lovely and cozy, making it a favored choice for lovers seeking a serene and charming retreat.

Dog Friendly
Mercure Gloucester Bowden Hall Hotel stands out for its exceptional dog-friendly environment, which guests highlighted through numerous positive remarks. The hotel features spacious and clean family rooms, ensuring comfort for both humans and their canine companions. Dogs are well catered for with special touches like dog treats provided in the rooms, making furry guests feel right at home.

The extensive grounds offer plenty of space for walks and the hotel has strategically placed bins for dog waste, ensuring convenience and cleanliness. Guests traveling with dogs found it easy to access the grounds directly from their rooms, enhancing the ease of stay for those with pets.

The friendly and accommodating staff greatly enhance the dog-friendly atmosphere, making dogs feel very welcome. For those seeking a pleasant dining experience, the hotel’s lounge serves incredibly good food, adding to the overall enjoyable stay. Whether traveling with one dog or two, guests consistently noted the warmth and responsiveness the hotel offers to canine visitors.

In summary, Mercure Gloucester Bowden Hall Hotel effectively combines comfort, convenience and hospitality, making it an excellent choice for dog owners.


No, Mercure Gloucester Bowden Hall Hotel doesn't have any pool.

No, a spa isn't available at Mercure Gloucester Bowden Hall Hotel.

Yes, Mercure Gloucester Bowden Hall Hotel welcomes dogs.

No, parking facilities aren't available at Mercure Gloucester Bowden Hall Hotel.

Yes, Mercure Gloucester Bowden Hall Hotel has a gym.

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