Crystal Plaza Hotel
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Summary of reviewsThe Crystal Plaza Hotel in Goiânia is highly praised for its strategic central location, offering guests easy access to major tourist attractions, restaurants, shopping malls and public agencies around the civic square. Guests frequently appraise the location as perfect and convenient, making it an excellent base for both business travelers and tourists.
Breakfast at the hotel also receives significant positive remarks, highlighted for its quality and variety with guests enjoying a wide selection of fresh breads, cakes and made-to-order hot dishes. Though there are mentions of occasional crowding and limited options for those with dietary restrictions, the overall breakfast experience is regarded as delightful.
Dinner at the on-site restaurant is well-regarded for its tasty dishes and reasonable prices with popular items like breaded shrimp with Greek rice and steak with fries. The polite and efficient restaurant service adds to the positive dining experience, despite occasional critiques on the limited menu options and occasional inconsistencies.
The hotel's accommodations are noted for their spacious, clean and comfortable rooms. Guests appreciate the large, airy spaces and cozy beds, contributing to a restful stay. While minor issues such as musty smells and outdated facilities are mentioned, the general feedback is favorable regarding the cleanliness and organization of both rooms and common areas.
Exceptional cleanliness is a hallmark of the Crystal Plaza Hotel with consistently spotless rooms and communal spaces. Guests laud the diligent cleaning staff who maintain high standards of hygiene, enhancing the overall guest experience.
The staff's professionalism and friendliness are frequently commended with many guests highlighting the polite and helpful nature of the employees, contributing to a welcoming atmosphere. Efficient service across various departments, including the reception and room service, further elevates the guest experience.
Mixed reviews are present regarding the free Wi-Fi with some guests experiencing unreliable connections and slow speeds, while others find the internet service satisfactory. There is an overall sentiment for improved Wi-Fi reliability.
Parking options receive varied feedback, appreciating the convenience of free valet service and secure parking. However, limited spaces and occasional delays in valet service are noted concerns.
For families, the hotel offers a comfortable and convenient environment with family rooms and proximity to parks. This makes it a suitable choice for family vacations.
The comfortable and spacious beds are a highlight with many guests praising the large king-size beds for their comfort. Although there are occasional comments on the softness of the mattresses, the overall consensus is favorable.
Rated as a four-star establishment, guests find good value for money despite some rooms feeling outdated. The excellent customer service and cost-effectiveness are appreciated, making Crystal Plaza Hotel a solid choice for those valuing budget-friendly and comfortable accommodations.
Categories
Breakfast at the hotel also receives significant positive remarks, highlighted for its quality and variety with guests enjoying a wide selection of fresh breads, cakes and made-to-order hot dishes. Though there are mentions of occasional crowding and limited options for those with dietary restrictions, the overall breakfast experience is regarded as delightful.
Dinner at the on-site restaurant is well-regarded for its tasty dishes and reasonable prices with popular items like breaded shrimp with Greek rice and steak with fries. The polite and efficient restaurant service adds to the positive dining experience, despite occasional critiques on the limited menu options and occasional inconsistencies.
The hotel's accommodations are noted for their spacious, clean and comfortable rooms. Guests appreciate the large, airy spaces and cozy beds, contributing to a restful stay. While minor issues such as musty smells and outdated facilities are mentioned, the general feedback is favorable regarding the cleanliness and organization of both rooms and common areas.
Exceptional cleanliness is a hallmark of the Crystal Plaza Hotel with consistently spotless rooms and communal spaces. Guests laud the diligent cleaning staff who maintain high standards of hygiene, enhancing the overall guest experience.
The staff's professionalism and friendliness are frequently commended with many guests highlighting the polite and helpful nature of the employees, contributing to a welcoming atmosphere. Efficient service across various departments, including the reception and room service, further elevates the guest experience.
Mixed reviews are present regarding the free Wi-Fi with some guests experiencing unreliable connections and slow speeds, while others find the internet service satisfactory. There is an overall sentiment for improved Wi-Fi reliability.
Parking options receive varied feedback, appreciating the convenience of free valet service and secure parking. However, limited spaces and occasional delays in valet service are noted concerns.
For families, the hotel offers a comfortable and convenient environment with family rooms and proximity to parks. This makes it a suitable choice for family vacations.
The comfortable and spacious beds are a highlight with many guests praising the large king-size beds for their comfort. Although there are occasional comments on the softness of the mattresses, the overall consensus is favorable.
Rated as a four-star establishment, guests find good value for money despite some rooms feeling outdated. The excellent customer service and cost-effectiveness are appreciated, making Crystal Plaza Hotel a solid choice for those valuing budget-friendly and comfortable accommodations.
Hotel with Parking
The hotel features a convenient and complimentary car park on-site. Guests benefit from free private parking and the added service of valet parking.
Accessible Hotel
Crystal Plaza Hotel offers rooms and facilities for disabled guests, wheelchair access, toilets for disabled guests, wheelchair-friendly rooms with wheelchair-accessible bathrooms, and elevators.
4-Star Hotel
The Crystal Plaza Hotel is praised for its strategic central location, offering guests easy access to major tourist attractions, restaurants, shopping malls and public agencies around the civic square. Guests frequently appraise the location as perfect and convenient.
Family Friendly Hotel
Guest Reviews
Nestled in the heart of Goiânia, the Crystal Plaza Hotel stands out primarily because of its exceptional location. Guests consistently highlight the hotel's positioning as one of its best features, describing it as very good, perfect and excellent. The central location makes it a convenient spot for visitors, offering easy access to the city's main tourist attractions, important points and public agencies around the civic square.
The hotel's proximity to popular areas such as Feira da Lua, Parque dos Buritis and Buriti Park, combined with being a short distance from downtown, enhances its appeal. Numerous reviews mention that the hotel is well-integrated within the city's core, making transportation simple and efficient. Guests can easily reach restaurants, bars, shopping malls and historical buildings from the hotel.
Visitors appreciate the combination of location and reasonable cost, seeing it as a great cost-benefit choice. The convenience and comfort of the hotel are highlighted, including the spacious and well-maintained rooms, along with the cleanliness and hotel services.
Overall, the Crystal Plaza Hotel offers a strategically placed accommodation option in Goiânia, perfect for both business travelers and tourists. Its central location, comfortable amenities and easy access to city attractions make it an appealing choice for many.
The breakfast at the Crystal Plaza Hotel is a standout feature, frequently praised for its quality and variety. Many guests describe it as excellent, wonderful and sensational, highlighting both the ample selection and the consistently fresh products. The breakfast includes a good variety of breads, cakes and hot dishes made to order. Several reviews commend the coffee as very good or wonderful.
However, some reviews call for improvement, noting that the breakfast can lack variety and occasionally features dry items or old food. Guests mention that certain items could be replenished more quickly and that the breakfast area can get crowded. Those with specific dietary needs, like lactose intolerance, found the options limited. Despite these points, the positive comments overwhelmingly highlight a hearty, well-served meal that aligns with expectations from a 4-star hotel. Overall, the breakfast experience at Crystal Plaza Hotel tends to be highly satisfying and well-appreciated by its guests.
The reviews for dinner at the Crystal Plaza Hotel paint a generally positive picture but with some nuances. The on-site restaurant receives frequent praise for the quality of its food and reasonable prices, making it a notable highlight for many guests. Dishes like breaded shrimp with Greek rice and steak with fries are especially recommended and the risotto has been called wonderful by some diners. Both lunch and dinner options are mentioned favorably several times with the food being described as really good or excellent.
However, there are recurring comments about the limited dinner options, leading some guests to seek alternatives such as delivery. While some meals are described as well-made and perfect, others find the food to be poor or unappealing, indicating inconsistency in the dining experience. Instances of cold food being served, such as a cold pizza, are specifically noted.
Despite these mixed experiences, the restaurant service is frequently praised for its politeness and efficiency. While some guests suggest improvements could be made, many still find the restaurant to be a worthwhile option for its convenience, tranquility and the overall positive quality of the meals served.
Crystal Plaza Hotel is known for its remarkably spacious accommodations, consistently noted by guests for their generous room sizes. Many reviews highlight the large, airy and comfortable rooms with some featuring expansive windows and clean, modern decor. Visitors frequently commend the impeccable cleanliness and organization of both the rooms and the communal areas, ensuring a pleasant and hygienic stay. Comfortable beds are a recurring theme in the feedback with particular praise for the large and cozy arrangements that guarantee a restful night's sleep.
The hotel’s location is another asset, being both convenient and well-situated, which adds an extra layer of appeal for those looking to explore nearby points of interest. The breakfast also earns high marks for its variety and quality. However, there are occasional remarks regarding minor issues like musty smells, outdated facilities and noisy air conditioning. Some rooms lack certain amenities such as hairdryers, soap and blackout curtains, which might be a consideration for travelers with specific needs.
Despite these occasional shortcomings, the overall consensus suggests that Crystal Plaza Hotel offers excellent value with its spacious, clean and comfortable rooms, making it a solid choice for a pleasant stay.
The Crystal Plaza Hotel receives high praise for its comfortable and spacious beds with many guests highlighting the large king-size beds as a standout feature. Many found the beds extremely comfortable, describing them as excellent, great and even the most comfortable they've ever slept in at a hotel. The sheets are consistently noted to be clean and the overall quality of bedding and pillows receives favorable comments.
However, there are some mixed reviews regarding the softness of the mattresses. While some appreciate the soft and cozy feel, others find the mattresses uncomfortably soft or in need of replacement. A few reviews mention issues with pillow thickness and mattress quality, suggesting a need for upgrades in some rooms. Despite these occasional drawbacks, the general consensus points to a high level of comfort provided by the beds at Crystal Plaza Hotel. The rooms themselves are also noted to be comfortable, further enhancing the guest experience.
The Crystal Plaza Hotel consistently garners praise for its exceptional cleanliness across various facets of the establishment. Guests frequently highlight the immaculate condition of the rooms with many describing them as very clean and well-organized. The apartments and common areas are also noted for their high standards of hygiene. The hotel maintains clean and comfortable accommodations, providing pleasant and organized environments for visitors.
The maintenance of cleanliness extends to specific details such as clean towels, beds and well-maintained floors. Guests appreciate the spotless condition of the hotel, from the immediately noticeable clean spaces to the more subtle aspects like clean windows and fresh-smelling bed linens. Many reviews commend the attentive cleaning staff for their thoroughness and dedication, contributing significantly to the overall guest experience.
While a few reviews mentioned isolated issues like dirty towels or walls, these are outweighed by the positive feedback regarding the hotel's cleanliness. The staff's diligence in maintaining hygiene and their prompt and polite service further enhance the overall appeal of the hotel.
In summary, the Crystal Plaza Hotel excels in providing a clean and pleasant environment with rooms and facilities consistently meeting and often exceeding guest expectations.
The reviews for Crystal Plaza Hotel repeatedly highlight the exceptional service and professionalism of the staff. Guests frequently describe the staff as polite, attentive and courteous, contributing to an overall welcoming and friendly environment. Many reviews emphasize the helpfulness and friendliness of the reception team with several mentions of an efficient and pleasant check-in experience.
Guests appreciate the attentiveness and customer-oriented approach of the employees, which extends to various departments including room service and general hotel services. The staff's ability to provide prompt and effective service is a notable point with many guests praising their polite and understanding demeanor. The team's professionalism and competence stand out, making the stay even more comfortable and enjoyable for visitors.
Additionally, the hotel benefits from a favorable location, close to notable sites such as the civic square, adding to the overall positive guest experience. The delightful customer service and the polite nature of the employees appear to be key factors that contribute to the hotel’s high ratings and repeat visits. While there are a few mentions of less favorable interactions, the overwhelming sentiment is that of satisfaction with the staff's performance and hospitality.
Travelers staying at the Crystal Plaza Hotel have expressed mixed reviews about the hotel's Wi-Fi. Several guests have found the internet service to be disappointing, citing slow speeds and frequent fluctuations that hindered their ability to use it for important tasks like meetings and classes. Some experienced weak signals or had trouble connecting at all, leading to frustration and rescheduled plans.
However, there are also positive comments indicating that the Wi-Fi worked well for some with a handful of guests noting that the internet service was good and reliable during their stay. Yet, the sentiment leans towards an overall need for improvement in the hotel's Wi-Fi offerings to ensure a more consistent and dependable experience for all guests.
The Crystal Plaza Hotel offers a variety of parking options that have garnered mixed feedback from guests. On the positive side, guests mention the convenience of free valet parking and the presence of a secure parking service, which includes a garage facility. The valet service is generally praised for its practicality and timely car delivery, making it an appreciated amenity that adds ease to the stay.
However, there are noted issues relating to limited parking spots with the parking lot being described as small and almost always full. The parking is also uncovered and street parking, although mentioned as safe, is not ideal. Additionally, the absence of a designated disabled parking spot and instances of cars being scratched have been highlighted.
While the valet service is applauded for its practicality and quality, some reviewers found it to be slow at times. Overall, Crystal Plaza Hotel seems to provide a secure and practical parking experience, despite occasional limitations in space and service speed.
Crystal Plaza Hotel offers a cozy environment with family-friendly facilities, making it an excellent choice for families seeking accommodation. The hotel features family rooms and is conveniently located near parks, including Buritis Park and a civic square, some within walking distance. This provides ample opportunity for outdoor activities with children. The onsite restaurant adds convenience for family dining. Overall, Crystal Plaza Hotel's family-oriented setup and strategic location close to parks make it a strong contender for family vacations.
Crystal Plaza Hotel presents a mixed bag of experiences, reflecting a divergence between expectations and reality. The hotel advertises itself as a four-star establishment, but several reviews indicate that this rating feels inflated, citing outdated rooms and a lack of recent renovations. The cleanliness and comfort of the rooms have also been flagged as falling short of a four-star standard.
Despite the criticisms, the hotel has received praise in areas such as customer service, which has been described positively. The overall accommodation is noted as being comfortable and clean, aligning with what some would expect from a four-star hotel. Additionally, the hotel garners significant appreciation for its cost-effectiveness, frequently highlighted as offering excellent value for money.
The surrounding area of the hotel has been described as somewhat empty, which may not cater to guests looking for vibrant, bustling environs. Nonetheless, for those prioritizing budget over luxury, Crystal Plaza Hotel seems to deliver a satisfactory experience with a reasonable balance between cost and service.
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Location
The hotel's proximity to popular areas such as Feira da Lua, Parque dos Buritis and Buriti Park, combined with being a short distance from downtown, enhances its appeal. Numerous reviews mention that the hotel is well-integrated within the city's core, making transportation simple and efficient. Guests can easily reach restaurants, bars, shopping malls and historical buildings from the hotel.
Visitors appreciate the combination of location and reasonable cost, seeing it as a great cost-benefit choice. The convenience and comfort of the hotel are highlighted, including the spacious and well-maintained rooms, along with the cleanliness and hotel services.
Overall, the Crystal Plaza Hotel offers a strategically placed accommodation option in Goiânia, perfect for both business travelers and tourists. Its central location, comfortable amenities and easy access to city attractions make it an appealing choice for many.
Breakfast
However, some reviews call for improvement, noting that the breakfast can lack variety and occasionally features dry items or old food. Guests mention that certain items could be replenished more quickly and that the breakfast area can get crowded. Those with specific dietary needs, like lactose intolerance, found the options limited. Despite these points, the positive comments overwhelmingly highlight a hearty, well-served meal that aligns with expectations from a 4-star hotel. Overall, the breakfast experience at Crystal Plaza Hotel tends to be highly satisfying and well-appreciated by its guests.
Dinner
However, there are recurring comments about the limited dinner options, leading some guests to seek alternatives such as delivery. While some meals are described as well-made and perfect, others find the food to be poor or unappealing, indicating inconsistency in the dining experience. Instances of cold food being served, such as a cold pizza, are specifically noted.
Despite these mixed experiences, the restaurant service is frequently praised for its politeness and efficiency. While some guests suggest improvements could be made, many still find the restaurant to be a worthwhile option for its convenience, tranquility and the overall positive quality of the meals served.
Rooms
The hotel’s location is another asset, being both convenient and well-situated, which adds an extra layer of appeal for those looking to explore nearby points of interest. The breakfast also earns high marks for its variety and quality. However, there are occasional remarks regarding minor issues like musty smells, outdated facilities and noisy air conditioning. Some rooms lack certain amenities such as hairdryers, soap and blackout curtains, which might be a consideration for travelers with specific needs.
Despite these occasional shortcomings, the overall consensus suggests that Crystal Plaza Hotel offers excellent value with its spacious, clean and comfortable rooms, making it a solid choice for a pleasant stay.
Beds
However, there are some mixed reviews regarding the softness of the mattresses. While some appreciate the soft and cozy feel, others find the mattresses uncomfortably soft or in need of replacement. A few reviews mention issues with pillow thickness and mattress quality, suggesting a need for upgrades in some rooms. Despite these occasional drawbacks, the general consensus points to a high level of comfort provided by the beds at Crystal Plaza Hotel. The rooms themselves are also noted to be comfortable, further enhancing the guest experience.
Cleanliness
The maintenance of cleanliness extends to specific details such as clean towels, beds and well-maintained floors. Guests appreciate the spotless condition of the hotel, from the immediately noticeable clean spaces to the more subtle aspects like clean windows and fresh-smelling bed linens. Many reviews commend the attentive cleaning staff for their thoroughness and dedication, contributing significantly to the overall guest experience.
While a few reviews mentioned isolated issues like dirty towels or walls, these are outweighed by the positive feedback regarding the hotel's cleanliness. The staff's diligence in maintaining hygiene and their prompt and polite service further enhance the overall appeal of the hotel.
In summary, the Crystal Plaza Hotel excels in providing a clean and pleasant environment with rooms and facilities consistently meeting and often exceeding guest expectations.
Staff
Guests appreciate the attentiveness and customer-oriented approach of the employees, which extends to various departments including room service and general hotel services. The staff's ability to provide prompt and effective service is a notable point with many guests praising their polite and understanding demeanor. The team's professionalism and competence stand out, making the stay even more comfortable and enjoyable for visitors.
Additionally, the hotel benefits from a favorable location, close to notable sites such as the civic square, adding to the overall positive guest experience. The delightful customer service and the polite nature of the employees appear to be key factors that contribute to the hotel’s high ratings and repeat visits. While there are a few mentions of less favorable interactions, the overwhelming sentiment is that of satisfaction with the staff's performance and hospitality.
Wi-Fi
However, there are also positive comments indicating that the Wi-Fi worked well for some with a handful of guests noting that the internet service was good and reliable during their stay. Yet, the sentiment leans towards an overall need for improvement in the hotel's Wi-Fi offerings to ensure a more consistent and dependable experience for all guests.
Parking
However, there are noted issues relating to limited parking spots with the parking lot being described as small and almost always full. The parking is also uncovered and street parking, although mentioned as safe, is not ideal. Additionally, the absence of a designated disabled parking spot and instances of cars being scratched have been highlighted.
While the valet service is applauded for its practicality and quality, some reviewers found it to be slow at times. Overall, Crystal Plaza Hotel seems to provide a secure and practical parking experience, despite occasional limitations in space and service speed.
Family
4 Star
Despite the criticisms, the hotel has received praise in areas such as customer service, which has been described positively. The overall accommodation is noted as being comfortable and clean, aligning with what some would expect from a four-star hotel. Additionally, the hotel garners significant appreciation for its cost-effectiveness, frequently highlighted as offering excellent value for money.
The surrounding area of the hotel has been described as somewhat empty, which may not cater to guests looking for vibrant, bustling environs. Nonetheless, for those prioritizing budget over luxury, Crystal Plaza Hotel seems to deliver a satisfactory experience with a reasonable balance between cost and service.
No, Crystal Plaza Hotel doesn't have any pool.
No, a spa isn't available at Crystal Plaza Hotel.
No, Crystal Plaza Hotel doesn't allow dogs.
Yes, parking facilities are available at Crystal Plaza Hotel.
No, Crystal Plaza Hotel doesn't have a gym.
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