Goiania, Rua 29A, 975-16.676916,-49.273439(Show on Map)
6.7
Rated
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Goias Hotel garners praise for its strategic central location, making it ideal for those seeking proximity to key city areas, dining options, supermarkets and landmarks like the Lake of the Roses and the Goiânia zoo. The practical base also benefits from free on-site parking and easy access to public transportation. Coupled with reasonable pricing, it stands out as a budget-friendly option for visitors.
Guests regularly commend the breakfast, describing it as delicious, varied and good value for the cost. Despite some remarks about limited variety and organizational issues with food replenishment, the quality generally satisfies many guests.
The rooms, while organized and equipped with decent Wi-Fi and TV, show their age and basic nature. Cleanliness, although praised by some, often falls short with reports of mold, dust and pests. The infrastructure is described as outdated with comfort hindered by noise from non-functional fans and lack of air conditioning.
Cleanliness at Goias Hotel receives mixed reviews. While some appreciate the clean and organized rooms, positive remarks are marred by complaints about dusty areas, pests and inconsistent cleaning routines. Common spaces fare better, though certain areas still need more detailed maintenance.
Staff interactions yield diverse experiences. Many guests value the attentive, friendly and helpful nature of the reception and cleaning staff, yet there's notable feedback about rudeness and unprofessional behavior, highlighting the need for more consistent service quality across shifts.
Free Wi-Fi is a common pain point with reliable connectivity limited mostly to the lobby, making it inadequate for guests needing stable internet access.
Parking at Goias Hotel, both external and covered, is appreciated, though tight for larger vehicles. Despite mixed opinions on capacity, the availability and security of parking contribute positively to the stay.
Feedback on the beds is divided; some guests enjoy comfort with clean sheets and good pillows, but many find the beds narrow, firm and sometimes dirty with reports of bedbugs emphasizing an urgent need for improvement.
In summary, Goias Hotel's prime location, valued breakfast and decent parking make it attractive for budget-conscious travelers, but it would benefit significantly from addressing cleanliness, staff consistency and bed quality to enhance the overall guest experience.
Categories
Parking
Goias Hotel offers free private parking for all visitors traveling with a car. This provides a cost-free and dedicated parking space.
Cheap
Offers budget-friendly accommodations in the Setor Aeroporto area. Its proximity to local amenities and transport links makes it a convenient option for travelers seeking affordability.
Family
Room Types
Standard Single RoomOffers air conditioning.
Standard Triple RoomThis air-conditioned triple room includes a flat-screen TV with cable channels and a private bathroom.
Standard Quadruple RoomThis air-conditioned quadruple room is comprised of a flat-screen TV with cable channels and a private bathroom.
Standard Double RoomThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom.
Guest Reviews
6.7
Rated
Review Summaries
Location
Situated right in the heart of downtown, Goias Hotel boasts a central location that guests repeatedly commend. Visitors have highlighted its proximity to key areas, including the central bus station, various restaurants, supermarkets and significant landmarks like the Lake of the Roses, the Goiânia zoo and local squares hosting lively markets. With these conveniences, the hotel offers a practical base for exploring the city and attending nearby health facilities.
Guests appreciate the convenience of on-site parking and easy access to public transportation. Despite a few comments about the neighborhood's safety, most guests did not experience any issues and found the location beneficial for their needs. The cost-benefit ratio, paired with the hotel's strategic placement, further underscores its appeal for budget-conscious travelers.
Goias Hotel’s superb location, combined with positive mentions of its breakfast and reasonable pricing, creates a compelling choice for many visitors seeking both accessibility and value in Goiânia.
Breakfast
Visitors to Goias Hotel generally appreciate the breakfast offered, often noting its taste and quality. Many guests refer to the breakfast as delicious, varied and tasty. Positive mentions include commendations for the quality and completeness of the breakfast with adjectives like excellent, exceptional and impeccable frequently appearing. A significant number of guests believe the breakfast aligns well with the cost-benefit, making it a good value considering the overall price of the stay.
However, there are recurring comments on certain downsides. Some reviews highlight the simplicity and lack of variety in the breakfast options, suggesting a need for more diverse offerings. Issues with food replenishment organization and specific items like juices were also mentioned. Despite these drawbacks, the overall sentiment leans toward a satisfactory and pleasant breakfast experience, particularly when contrasted with the reasonable pricing of the hotel.
In summary, while the breakfast at Goias Hotel is praised for its taste and quality, it may benefit from greater variety and better service organization to enhance the overall guest experience.
Rooms
A stay at Goias Hotel will meet only the most basic needs, given its dated infrastructure. Guests have appreciated the organization and some find the rooms simple yet comfortable with decent Wi-Fi and TV options. However, many rooms suffer from significant cleanliness issues, including mold, dust and pests like ants and cockroaches. Comfort is further compromised by noisy or non-functional fans, a lack of air conditioning in several rooms and poor room acoustics that lead to noise disturbances.
The tiny rooms and outdated furnishings could present challenges, especially for those requiring more space or accessibility features. Maintenance concerns are noticeable, from malfunctioning showers and leaky sinks to rusty fridges and occasional bathroom issues. Despite some rooms being cleaned well and comfortable, the overall experience is marred by inconsistent cleaning schedules and inadequate amenities, such as missing shampoo, conditioner and face towels.
While some may find the accommodations just sufficient, potential visitors should be prepared for a less-than-perfect stay, marked by aged facilities and occasional inconveniences.
Beds
Goias Hotel has received mixed feedback regarding its beds from guests. On the positive side, some guests found the beds to be comfortable and appreciated the clean and fresh sheets. The pillows also received favorable mentions from a few guests.
However, there are notable concerns that should be addressed. Many described the beds as narrow and small, which might be uncomfortable for some guests. There were several mentions of firmness with some finding the mattresses too hard or worn, making for an uncomfortable sleep experience. Numerous reviews mentioned cleanliness issues, such as stained and dirty bed linens and even bedbugs in some cases. The general state of the beds was often reported as old and in need of an upgrade.
Overall, while some guests did have a satisfactory experience regarding the comfort of the beds, significant issues related to cleanliness, size and the condition of the mattresses point to a need for improvement in this area at Goias Hotel.
Cleanliness
Goias Hotel presents a mixed picture when it comes to cleanliness with reviews highlighting both positive and negative experiences. Many guests noted that the rooms were generally clean organized and met their needs, praising the good cleaning of the room and overall cleanliness. Some mentioned that the cleaning staff was diligent in changing bed linens and towels. However, issues surfaced with complaints about dusty curtains, unclean floor releasing sand and remnants like tufts of hair. A few guests found the ceiling fan dusty and encountered ants or even a cockroach in the bathroom. There were also concerns about lapses in daily cleaning routines and some rooms were reported to have dust under the bed and blood stains on pillows. While the general cleanliness of common spaces was appreciated, there were consistent remarks about poor cleaning services and areas needing more thorough maintenance. Despite the efforts, improvements in the cleaning protocols appear necessary to meet guest satisfaction fully.
Staff
The staff experience at Goias Hotel presents a mixed picture based on guest reviews. On the positive side, many guests praised the attentive and friendly nature of the reception staff, as well as the overall courteous service provided. The receptionists, especially those working during the daytime and night shifts, were often noted for their politeness and helpfulness. Cleaning and coffee staff also received commendations for their kindness and assistance. Some reviews mentioned the staff's willingness to accommodate and handle complaints promptly, contributing to a pleasant overall experience for many guests.
However, inconsistencies were prominently highlighted with numerous accounts of rude and unhelpful behavior, especially at the front desk. Issues such as employees being lost without direction, lack of politeness and inadequate responsiveness were frequently cited. There were also mentions of the need for better communication and service with some employees failing to assist effectively. Certain reviews pointed out the stark contrast between the efficiency of the night and day staff, revealing a disparity in service quality.
Despite the positive remarks, the recurring theme of terrible customer service and unprofessional behavior suggests that Goias Hotel needs to address these areas to ensure a more consistently positive guest experience.
Wi-Fi
Guests have had a mixed experience with the Wi-Fi at Goias Hotel. While one reviewer mentioned that the Wi-Fi worked perfectly, most feedback highlighted significant issues. Many guests noted that the Wi-Fi in the rooms was either non-existent or very weak with frequent interruptions and difficulties in connecting. Some reported that the Wi-Fi service was almost purely symbolic, supporting connectivity only in the lobby and even then, it was sometimes unreliable. Overall, it seems that those relying on a stable internet connection might find the Wi-Fi service at this hotel inadequate.
Parking
Guests of Goias Hotel frequently mention the availability of parking facilities, which include both external and covered options. The parking is described as free and conveniently located near the hotel. While some reviewers found the parking spaces to be tight, particularly for larger vehicles, others noted the presence of private and secure parking areas. There are mixed opinions about the parking capacity with some indicating ample space and others highlighting limited availability, leading to parking on the sidewalk. Overall, the provided parking options are appreciated as a valuable amenity contributing to a pleasant stay.
FAQ
No, Goias Hotel doesn't have any pool.
No, a spa isn't available at Goias Hotel.
No, Goias Hotel doesn't allow dogs.
Yes, parking facilities are available at Goias Hotel.
