The Mandolay Hotel Guildford is a highly recommended hotel with a great location close to the town centre, shops, restaurants and the high street. The staff are friendly and helpful, making it a great location for exploring Guildford on foot. The breakfast is excellent with a good choice of quality products and the buffet breakfast is generous and included in the price. The rooms are modern, comfortable and well-decorated with unexpected upgrades to bigger rooms and comfortable beds. The hotel is also known for its high standards of cleanliness with spotless bathrooms and lovely white fresh sheets. The staff are accommodating and helpful with specific staff members being highlighted for their excellent service. The beds are great and extremely comfortable, although some guests found them a bit too firm. Overall, the Mandolay Hotel Guildford is a lovely British hotel with exceptional facilities and services, making it a great value for any traveler.
Wotton House is a beautiful countryside getaway with picturesque surroundings and fabulous grounds. The location is perfect for nature lovers and those looking for a quiet weekend away. The breakfast offers a good variety of options, although some guests found it chaotic. The dinner experience received mixed reviews with some praising the delicious food and others finding the limited menu disappointing. The rooms are clean and spacious with some quirky and interesting decor, although some need further maintenance. The staff is exceptional, friendly, helpful and attentive. The swimming pool and spa area are great added extras, although some guests encountered issues. Parking could be a drawback for some guests, but the hotel offers a map of the area for convenience. The beds are comfortable and the surroundings are lovely and serene. Overall, Wotton House offers an authentic experience of an older property with modern features and exceptional staff.
The The White Horse - A Heartwood Inn in Dorking is a charming and historical hotel located conveniently on the high street, just 20-25 minutes' drive from Gatwick Airport. Despite the central location, guests have described the hotel as quiet and peaceful. The breakfast menu offers a good selection of high-quality food with some complaints about slow service. The dinner selection is great and praiseworthy, although some found it a bit pricey. The rooms are spacious, stylishly decorated and comfortable with some guests describing them as the best they've ever stayed in. The hotel is exceptionally clean with modern and sensible layouts for the bathrooms. The hotel boasts a fantastic staff who are friendly, helpful and professional. Parking can be tricky and limited, but reception provides wonderful service to help secure spaces. The beds are extremely comfy and provide a great night's sleep, although some reviewers note issues with pillows and sheets. The historical charm of the hotel is a highlight with a balance of modern facilities and authentic, old-world charm. Overall, the The White Horse - A Heartwood Inn provides travelers with a lovely and comfortable stay.
Holiday Inn Guildford by IHG, receives strong praise for its convenient location, especially for visitors to the University of Surrey, Royal Surrey Hospital and nearby business parks. The serene environment with its green surroundings provides a peaceful retreat while still being close to essential amenities like a large Tesco supermarket and the town center. Accessibility via major highways and public transport, along with free parking, further enhances the convenience for guests.
The breakfast at the hotel stands out with a variety of hot and cold options, making it a delight for many guests. Fresh fruit, pancakes and traditional English fare are highlights and the breakfast buffet’s comprehensiveness, coupled with the friendly and efficient staff, ensure a positive start to the day. The dinner experience also earns praise for its diverse and high-quality menu catering to different dietary needs with standout dishes including nachos, pizza, fish and chips and mushroom risotto. Attentive and friendly staff elevate the dining experience even further.
Rooms at the hotel receive mixed reviews. Many guests appreciate the comfort and spaciousness with clean and well-equipped amenities such as large TVs and comfortable beds contributing to a satisfactory stay. However, the dated decor and need for refurbishment are recurring themes. Issues like tired furnishings and outdated bathrooms detract from the overall experience.
Cleanliness at the hotel garners both praise and critique. While some areas are spotless and well-maintained, others, particularly the bathrooms and certain common areas, suffer from cleanliness issues like mould and worn-out carpets. The cleaning staff is generally seen as polite and efficient, though consistency in cleaning routines could be improved.
Staff members are highlighted as a significant positive aspect, frequently described as friendly, helpful and efficient. Their professionalism and willingness to go above and beyond leave a lasting positive impression on many guests.
The hotel’s Wi-Fi service is appreciated for being free, though guests report mixed experiences regarding its consistency and reliability. The availability of a paid option suggests a need for better connectivity for guests requiring stronger internet service.
Fitness enthusiasts find the gym to be adequate and well-equipped, despite some guests noting its limited size and room for updates. The pool area also receives positive feedback for its cleanliness and enjoyable atmosphere, although occasional critiques regarding its condition and crowdedness indicate a need for minor improvements.
Parking is convenient with ample space and free parking frequently mentioned as a notable advantage. However, recent introductions of parking fees have caused some dissatisfaction among guests accustomed to complimentary parking.
For families, the hotel offers spacious family rooms, an indoor pool and family-friendly packages like children-eat-free options, making it an excellent choice for those traveling with children. The welcoming atmosphere and tailored amenities enhance the overall family experience.
In conclusion, Holiday Inn Guildford by IHG, offers a generally positive experience with commendable amenities, friendly staff and a prime location. While there are areas for improvement, particularly in room refurbishment and cleaning consistency, the hotel largely meets the diverse needs of its guests, ensuring a comfortable and enjoyable stay.
Categories
Accessible
Sustainability Journey
Family
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-4 out of 4 hotels in and around Gomshall