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Summary of reviewsEmerald Hotel is a five-star hotel located on the outskirts of Prishtina, offering guests a peaceful and quiet stay away from the city center. Despite being parallel to a busy expressway, the location is overall considered adequate and convenient to nearby shopping centers. The hotel offers excellent breakfast options with friendly and helpful personnel who cater to individual tastes. The rooms are spacious, well-equipped, clean and comfortable, although some guests noted minor issues with furniture and bathroom fittings. The cleanliness of the hotel is impeccable with efficient and polite room service. The staff receives high praise for their helpful, polite and accommodating nature with personalized service and professionalism. The hotel also offers an outstanding spa area with exceptional and unique facilities accessible to guests and non-guests alike. Guests rave about the clean and well-maintained pools, both indoor and outdoor with children's pools and playground available. Overall, the hotel offers a wonderful and exceptional five-star experience that is worth the money spent with an elegant and sophisticated ambiance that makes it a perfect choice for a luxurious stay.
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