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Hotels with Heated Pool and Swimming Pool in Gramado
200+ HOTELS IN GRAMADORanking can be influenced by the commissions we receive.
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Summary of reviews
Hotel Valle Dincanto in Gramado is frequently celebrated for its idyllic and tranquil location, providing a perfect retreat close to Gramado's main attractions yet far enough to ensure serenity and quiet—a true haven for couples seeking a romantic getaway. Despite its slightly off-center location, the hotel is easily reached by affordable transportation, making it an ideal base for exploring the areas of Gramado and Canela.
Guests are effusive in their praise of the hotel’s culinary offerings, particularly the breakfast experience. A vast array of options, catering to different dietary needs, is consistently lauded as extraordinary, featuring everything from scrambled eggs and waffles to diverse breads and pastries—all enjoyed in a pleasant setting often accompanied by live music, enhancing the ambiance. Afternoon tea is a cherished addition, and dinners at the Osteria Di Lucca restaurant stand out for their excellent service, exceptional dishes, and elegant atmosphere, enriched further by live piano performances.
Accommodations at the hotel receive acclaim for their spaciousness, comfort, and impeccable cleanliness, with rooms beautifully appointed to ensure relaxation. Features such as plush beds with luxurious linens, a choice of pillow types, soothing bathtubs, and forest-view balconies enhance the inviting atmosphere. While some suggest a need for more decorative luxury, the overall comfort and elegance of the accommodations are undeniable, especially with touches like fireplaces adding a cozy feel.
The hotel maintains a high standard of hygiene and organization, with attention to cleanliness echoed throughout the property. Attentive staff consistently exceed guest expectations, offering personalized, warm, and accommodating service that enhances the welcoming and luxurious atmosphere that Hotel Valle Dincanto embodies.
Adding to the splendid offerings are the hotel's spa and pool facilities. Guests enjoy relaxing spa services and exclusive amenities such as a private sauna, a fully-equipped gym, and a heated pool available for private reservation, contributing to the intimate and indulgent experiences.
Hotel Valle Dincanto stands out as a romantic and luxurious destination in Brazil, especially for couples. It combines exquisite service, food, and accommodations to create an unforgettable experience marked by peace, comfort, and detailed attention—a cherished choice for those seeking a magical escape in Gramado.
Guests are effusive in their praise of the hotel’s culinary offerings, particularly the breakfast experience. A vast array of options, catering to different dietary needs, is consistently lauded as extraordinary, featuring everything from scrambled eggs and waffles to diverse breads and pastries—all enjoyed in a pleasant setting often accompanied by live music, enhancing the ambiance. Afternoon tea is a cherished addition, and dinners at the Osteria Di Lucca restaurant stand out for their excellent service, exceptional dishes, and elegant atmosphere, enriched further by live piano performances.
Accommodations at the hotel receive acclaim for their spaciousness, comfort, and impeccable cleanliness, with rooms beautifully appointed to ensure relaxation. Features such as plush beds with luxurious linens, a choice of pillow types, soothing bathtubs, and forest-view balconies enhance the inviting atmosphere. While some suggest a need for more decorative luxury, the overall comfort and elegance of the accommodations are undeniable, especially with touches like fireplaces adding a cozy feel.
The hotel maintains a high standard of hygiene and organization, with attention to cleanliness echoed throughout the property. Attentive staff consistently exceed guest expectations, offering personalized, warm, and accommodating service that enhances the welcoming and luxurious atmosphere that Hotel Valle Dincanto embodies.
Adding to the splendid offerings are the hotel's spa and pool facilities. Guests enjoy relaxing spa services and exclusive amenities such as a private sauna, a fully-equipped gym, and a heated pool available for private reservation, contributing to the intimate and indulgent experiences.
Hotel Valle Dincanto stands out as a romantic and luxurious destination in Brazil, especially for couples. It combines exquisite service, food, and accommodations to create an unforgettable experience marked by peace, comfort, and detailed attention—a cherished choice for those seeking a magical escape in Gramado.
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Pool
Heated Pool
Indoor Pool
Luxury
Sustainability Journey
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Summary of reviews
Exclusive Gramado Hotel & Spa by Gramado Parks offers a compelling blend of strategic location, excellent amenities and top-notch service. Located conveniently on the main road between Gramado and Canela, the hotel ensures easy access to both cities and surrounding attractions via car, taxi or the complimentary shuttle service provided by the hotel. Guests appreciate the peaceful retreat away from the bustling city center, coupled with nearby essential amenities like supermarkets and dining options, making it a highly convenient choice for travelers.
The breakfast at the hotel is particularly notable, garnering high praise for its flavor, presentation and variety, including options for special dietary needs. The well-regarded buffet includes fresh fruits, homemade pastries, hot dishes and unique items like sushi and chocolate fondue, enhancing overall guest satisfaction. While some guests experienced delays during peak times, the attentive staff generally ensure a pleasant dining experience.
Dinner at the hotel’s restaurant is also well-received, highlighted by tasty dishes, fair prices and themed events. Though there were minor mentions of limited menu variety and occasional service delays, these were outweighed by the positive reviews of the culinary offerings and the excellent service provided by the staff.
Rooms at the hotel are celebrated for their comfort, modern decor and cleanliness. Guests appreciate the spaciousness, good natural lighting and thoughtful layouts, which cater well to families. Despite minor issues like occasional noise and varying room temperatures, the overall feedback is overwhelmingly positive, emphasizing the cozy and well-maintained accommodations.
Cleanliness is a standout feature with the hotel receiving consistent commendations for its spotless environment, both in rooms and common areas. The dedicated housekeeping service further enhances the guest experience, ensuring a neat and inviting atmosphere throughout the property.
The staff at Exclusive Gramado Hotel & Spa by Gramado Parks are another highlight, known for their exceptional friendliness, attentiveness and professionalism. Specific team members are frequently mentioned for their outstanding service, contributing to a welcoming and homely environment for guests.
The spa facilities receive enthusiastic praise for their excellent design and service, including well-maintained jacuzzis and effective massage treatments. Though there were minor suggestions for improvement, such as better management of sauna reservations, guests overall found the spa to be a perfect place for relaxation.
The gym and pool facilities, while mostly praised for their quality and maintenance, had some notes for improvement. The gym's temperature and maintenance of some equipment could be better and the pool area, though clean and well-maintained, faced occasional issues with overcrowding and temperature control.
In summary, Exclusive Gramado Hotel & Spa by Gramado Parks impresses with its strategic location, exceptional culinary options, comfortable and clean accommodations and outstanding staff, making it a top-tier destination for travelers seeking a serene yet convenient retreat in Gramado.
The breakfast at the hotel is particularly notable, garnering high praise for its flavor, presentation and variety, including options for special dietary needs. The well-regarded buffet includes fresh fruits, homemade pastries, hot dishes and unique items like sushi and chocolate fondue, enhancing overall guest satisfaction. While some guests experienced delays during peak times, the attentive staff generally ensure a pleasant dining experience.
Dinner at the hotel’s restaurant is also well-received, highlighted by tasty dishes, fair prices and themed events. Though there were minor mentions of limited menu variety and occasional service delays, these were outweighed by the positive reviews of the culinary offerings and the excellent service provided by the staff.
Rooms at the hotel are celebrated for their comfort, modern decor and cleanliness. Guests appreciate the spaciousness, good natural lighting and thoughtful layouts, which cater well to families. Despite minor issues like occasional noise and varying room temperatures, the overall feedback is overwhelmingly positive, emphasizing the cozy and well-maintained accommodations.
Cleanliness is a standout feature with the hotel receiving consistent commendations for its spotless environment, both in rooms and common areas. The dedicated housekeeping service further enhances the guest experience, ensuring a neat and inviting atmosphere throughout the property.
The staff at Exclusive Gramado Hotel & Spa by Gramado Parks are another highlight, known for their exceptional friendliness, attentiveness and professionalism. Specific team members are frequently mentioned for their outstanding service, contributing to a welcoming and homely environment for guests.
The spa facilities receive enthusiastic praise for their excellent design and service, including well-maintained jacuzzis and effective massage treatments. Though there were minor suggestions for improvement, such as better management of sauna reservations, guests overall found the spa to be a perfect place for relaxation.
The gym and pool facilities, while mostly praised for their quality and maintenance, had some notes for improvement. The gym's temperature and maintenance of some equipment could be better and the pool area, though clean and well-maintained, faced occasional issues with overcrowding and temperature control.
In summary, Exclusive Gramado Hotel & Spa by Gramado Parks impresses with its strategic location, exceptional culinary options, comfortable and clean accommodations and outstanding staff, making it a top-tier destination for travelers seeking a serene yet convenient retreat in Gramado.
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Heated Pool
Pool
Heated Pool
Indoor Pool
Sustainability Journey
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Summary of reviews
Wish Serrano Resort boasts a superb location in the heart of Gramado, making it an ideal base for exploring the city's main attractions. Many guests appreciate the convenience of being within walking distance of downtown, restaurants and popular tourist spots, while also enjoying beautiful views from its hilltop setting. The hotel's central yet peaceful environment, coupled with well-maintained facilities and attentive staff, adds to its appeal.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Breakfast at the resort is often highlighted for its variety, quality and taste with an extensive selection catering to various dietary needs. Freshly prepared items such as tapioca, waffles and eggs made to order enhance the experience, though the area can become crowded and chaotic at peak times. Despite these occasional organizational challenges, the breakfast is widely regarded as exceptional.
The dinner experience receives mixed feedback. While the resort offers multiple dining options and special event dinners that many guests enjoy, some diners find the prices high and the quality inconsistent. Issues with flavor, service speed and impersonal dining rooms suggest room for improvement.
Rooms at the resort are praised for their spaciousness, comfort, cleanliness and large beds. However, some guests report maintenance issues such as outdated bathrooms and poor lighting, along with occasional noise disturbances. The overall comfort and proximity to main attractions still make the accommodations enjoyable for many.
Cleanliness is a strong point for the resort with both rooms and common areas often described as immaculate and well-maintained. The staff's dedication to cleanliness and creating a comfortable atmosphere is frequently commended, though there are sporadic mentions of areas needing better upkeep.
The resort's staff consistently receives high marks for their attentiveness, friendliness and professionalism. Guests highlight the exceptional hospitality and helpfulness, particularly in areas like valet service, children's activities and room service. The staff's efforts significantly enhance the overall guest experience.
WiFi at the resort is reliable in public areas but can be inconsistent in guest rooms. While it generally meets basic needs and supports in-room entertainment well, improvements in coverage and speed would benefit the overall experience.
The spa is a standout feature, garnering rave reviews for its variety of facilities and excellent service. Guests appreciate the well-maintained saunas, thermal pools and relaxation areas, noting the skilled and friendly spa staff. Occasional maintenance closures are noted, but overall, the spa is a highlight of many guests' stays.
The gym receives mixed feedback; it is well-equipped and available 24 hours but could benefit from newer and additional equipment. Despite some maintenance issues, the gym generally enhances the resort's amenities.
The pool areas, featuring indoor, outdoor and thermal pools, are appreciated for their beauty and heating, though they can become crowded during peak seasons. Maintenance and renovation issues occasionally detract from the experience, but the pools are generally well-regarded.
Parking is a notable concern due to its high cost and the extra charges not being included in the room rates. The valet service is professional but sometimes slow and clearer communication about parking fees would improve guest satisfaction.
Finally, Wish Serrano Resort is highly recommended for families, offering excellent facilities and activities for children, including a well-regarded kids' club and baby area. The family-friendly environment and comprehensive programming make it an ideal destination for vacations with children and larger groups. Overall, the resort provides a comfortable, convenient and enjoyable stay for travelers, especially families.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
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Summary of reviews
Villa Bella Hotel & SPA Gramado is consistently praised for providing a serene and picturesque retreat nestled between Gramado and Canela. Surrounded by lush greenery and offering stunning views, the hotel is ideally located for easy access to both the lively downtown attractions and the calming beauty of the Quilombo Valley. Guests appreciate the hotel's tranquil environment coupled with excellent service, making it a perfect choice for couples and families.
The culinary experience at Villa Bella is notably commendable, from a hearty and elegantly accompanied breakfast with live piano music to delightful and consistently high-quality dinner offerings. Despite some calls for more variety, particularly in breakfast choices for those with dietary restrictions, the pleasant dining ambiance and attentive staff enhance guests' meals.
Spacious, clean, and comfortable rooms are frequently highlighted, with guests enjoying the spectacular valley views and super comfortable beds. The rooms, though sometimes noted for minor issues like outdated furniture and soundproofing, contribute greatly to the hotel's relaxing atmosphere.
The hotel is celebrated for its impeccable cleanliness and friendly service, with the well-trained staff consistently providing personalized and warm hospitality that significantly strengthens the guest experience. Special touches, such as celebratory gestures for birthdays and excellent day-to-day service, make guests feel at home.
The on-site spa, featuring skilled massage therapists, a sauna, hammam, heated pool, and jacuzzi, is a standout amenity that contributes to a thoroughly enjoyable stay. Leisure facilities, including inviting pools and outdoor jacuzzis, are well received, providing ample relaxation for both adults and children.
As a family-friendly destination, Villa Bella Hotel & SPA Gramado excels with its well-maintained recreational areas and a dedicated kids' playroom, making it an ideal spot for family vacations. The hotel also shines as a romantic destination, with live music and enchanting views that create a charming ambiance perfect for couples.
Overall, Villa Bella Hotel & SPA Gramado offers a delightful blend of natural beauty, exceptional service, and a variety of amenities that ensure a memorable stay for all its guests.
The culinary experience at Villa Bella is notably commendable, from a hearty and elegantly accompanied breakfast with live piano music to delightful and consistently high-quality dinner offerings. Despite some calls for more variety, particularly in breakfast choices for those with dietary restrictions, the pleasant dining ambiance and attentive staff enhance guests' meals.
Spacious, clean, and comfortable rooms are frequently highlighted, with guests enjoying the spectacular valley views and super comfortable beds. The rooms, though sometimes noted for minor issues like outdated furniture and soundproofing, contribute greatly to the hotel's relaxing atmosphere.
The hotel is celebrated for its impeccable cleanliness and friendly service, with the well-trained staff consistently providing personalized and warm hospitality that significantly strengthens the guest experience. Special touches, such as celebratory gestures for birthdays and excellent day-to-day service, make guests feel at home.
The on-site spa, featuring skilled massage therapists, a sauna, hammam, heated pool, and jacuzzi, is a standout amenity that contributes to a thoroughly enjoyable stay. Leisure facilities, including inviting pools and outdoor jacuzzis, are well received, providing ample relaxation for both adults and children.
As a family-friendly destination, Villa Bella Hotel & SPA Gramado excels with its well-maintained recreational areas and a dedicated kids' playroom, making it an ideal spot for family vacations. The hotel also shines as a romantic destination, with live music and enchanting views that create a charming ambiance perfect for couples.
Overall, Villa Bella Hotel & SPA Gramado offers a delightful blend of natural beauty, exceptional service, and a variety of amenities that ensure a memorable stay for all its guests.
Categories
Pool
Heated Pool
Indoor Pool
Honeymoon
Spa
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Summary of reviews
Prodigy Gramado by Wish earns high marks across multiple categories with a significant focus on its primary positive aspects. The hotel's excellent location in the heart of Gramado is frequently highlighted, as it provides seamless access to major attractions and facilities, enhancing the guests' overall experience. Surrounded by top restaurants, shops and entertainment venues, the proximity to key sites ensures a convenient and enjoyable stay. Beautiful city views from various points in the hotel also add to its charm.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Regarding accommodations, reviews commend the spacious, comfortable and modern rooms. Guests appreciate the comfortable beds, fresh linens and meticulous room cleanliness. The hotel staff are often described as friendly, professional and attentive, contributing to a warm and welcoming environment. Special praise is given to specific staff members who go above and beyond in their service.
Breakfast at Prodigy Gramado by Wish is generally well-received with guests enjoying the variety and quality of the offerings. However, there is room for improvement in replenishing items more efficiently and incorporating more variety and regional specialties. Dinner experiences are mixed with some guests praising the exceptional pizza and candlelight dinners, but noting the need for a broader menu and more consistent food quality.
The hotel's facilities, including a well-equipped gym and an aesthetically pleasing pool area, contribute positively to guest satisfaction. Yet, there are occasional complaints about lack of heating in the pool and limited gym equipment. On the cleanliness front, the hotel is often praised for maintaining high standards, although certain areas could benefit from more thorough cleaning.
Families find Prodigy Gramado by Wish to be a welcoming and accommodating choice, enjoying the spacious rooms and many nearby attractions. Despite a few minor drawbacks, such as occasional noise and limited family-specific services, the overall family experience remains highly positive.
While the hotel offers good Wi-Fi and the convenience of ordering room service online, the connectivity can be inconsistent, requiring improvements in reliability, especially in guest rooms. Parking services also draw mixed reviews due to high costs and occasional inefficiencies with some guests feeling the fees should be included in the accommodation rate.
Overall, Prodigy Gramado by Wish stands out as a well-regarded option for travelers seeking comfort, excellent service and a prime location, providing a consistent and satisfying experience for its guests.
Categories
Pool
Heated Pool
Indoor Pool
Honeymoon
Family
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Summary of reviews
Hotel Laghetto Toscana in Gramado is highly praised for its prime location and accessibility. Guests appreciate its proximity to the city center, nearby Canela and the picturesque scenery of the Quilombo Valley. The strategic placement allows for convenient exploration of Gramado's main attractions with many pointing out the incredible valley views from their rooms.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
The hotel’s breakfast receives widespread acclaim for its variety and taste, catering to diverse palates with an extensive selection of breads, snacks, cakes and drinks. Though occasionally crowded, the overall experience remains largely positive.
Rooms at Hotel Laghetto Toscana are noted for their spaciousness, cleanliness and comfort. Travelers frequently highlight the stunning valley views, comfortable beds and practical facilities like mini kitchenettes. While some rooms show minor signs of aging and could use minor renovations, the general sentiment is one of satisfaction with the accommodations.
Cleanliness is a strong suit for the hotel with many guests commending the spotless environment and the diligence of the housekeeping staff. Nevertheless, a few guests have encountered minor lapses in maintenance and upkeep.
The staff at Hotel Laghetto Toscana are celebrated for their exceptional service. Friendly, polite and helpful, staff members like Marcelo and Paulo make a significant impact on the guests' experiences, creating a welcoming and hospitable environment.
The hotel offers a variety of leisure options with its cozy, family-friendly pool area being a central highlight. The heated pool, complemented by a lovely valley view, is especially popular among both adults and children. Despite occasional issues with pool maintenance and scheduling restrictions, the overall pool experience is positive.
Family-friendly amenities contribute to the hotel's appeal. Spacious rooms with child-friendly features, a well-maintained kids’ area and a game room ensure an enjoyable stay for families. The pet-friendly policy adds to the welcoming atmosphere.
On the downside, parking facilities receive mixed reviews. Guests often find the parking complicated and expensive with limited spaces and challenging access, which detracts from the otherwise pleasant stay.
In summary, Hotel Laghetto Toscana combines breathtaking views, strategic location, excellent service and family-friendly amenities to offer a largely positive guest experience. Minor areas for improvement do not significantly overshadow the compelling qualities that make it a favored choice for visitors to Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Honeymoon
Family
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Summary of reviews
Hotel Renascença receives predominantly positive reviews across various aspects despite some mixed feedback.
The location is praised for its serene, natural surroundings, making it an ideal retreat for those with cars or willing to use taxis. It offers a peaceful environment just a five-minute drive from downtown Gramado, although some guests find it inconvenient due to the lack of walkable pathways and lighting. Its proximity to main tourist attractions and beautiful mountain views also add to its charm for those seeking tranquility.
Breakfast at Hotel Renascença is often highlighted for its wide variety of fresh and flavorful options. Terms like "impeccable" and "wonderful" frequently describe the morning meal experience, although some guests suggest that more variety in savory and healthy options could enhance it further. Minor issues such as crowded areas and the occasional dry bread were noted but did not overshadow the overall satisfaction with the breakfast offerings.
The rooms are consistently commended for their cleanliness and comfort. Many guests enjoy the natural light and views of the entrance gardens. The family rooms and suites are particularly spacious and well-equipped with daily housekeeping ensuring a tidy and pleasant stay. However, a minority found some rooms to be smaller than expected and noted minor maintenance issues.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the diligent housekeeping and well-maintained facilities. Guests appreciated the refreshing atmosphere and the pleasant fragrance of the towels and rooms.
The staff deliver outstanding service, often receiving high praise for their friendliness, attentiveness and professionalism. Guests noted that staff members go above and beyond to assist with various requests, enhancing the overall guest experience significantly.
The hotel's Wi-Fi, however, received mixed reviews. While some guests had a reliable connection, others experienced slow speeds and unstable signals, particularly in isolated areas of the hotel. Improvement in this area could enhance the guest experience, especially for those needing consistent internet access.
The gym facilities need significant improvement according to guest feedback. While some positives were mentioned, such as a good selection of machines and cleanliness, many guests found the equipment outdated and poorly maintained. Issues like broken machinery and mold were frequently noted.
The pools are generally appreciated for their warm temperatures and maintenance. Families enjoyed the kid-friendly areas, although concerns about overcrowding and periodic lapses in cleanliness were mentioned. Maintenance issues like a broken ladder and unpleasant odors also detracted from some guests' experiences.
Parking is another area with mixed feedback. While the availability of free and some covered parking is appreciated, the limited space and complex layout can pose challenges, especially during peak occupancy. Proper maintenance and better organization were suggested to improve this facility.
For families, Hotel Renascença offers a welcoming and accommodating environment. Spacious family rooms and various child-friendly amenities like playgrounds and pools contribute to a positive family experience. However, the lack of an in-house restaurant is seen as a minor drawback.
The beds at Hotel Renascença receive high praise for comfort and quality, contributing to restful sleep. Some occasional issues with specific bedding arrangements were noted, but overall, the hotel is commended for its cozy and well-maintained sleeping arrangements.
Overall, as a three-star hotel, Hotel Renascença provides a good cost-benefit ratio with satisfactory standard lodging. Despite some areas needing improvement, the general consensus highlights it as a comfortable and pleasant place to stay.
The location is praised for its serene, natural surroundings, making it an ideal retreat for those with cars or willing to use taxis. It offers a peaceful environment just a five-minute drive from downtown Gramado, although some guests find it inconvenient due to the lack of walkable pathways and lighting. Its proximity to main tourist attractions and beautiful mountain views also add to its charm for those seeking tranquility.
Breakfast at Hotel Renascença is often highlighted for its wide variety of fresh and flavorful options. Terms like "impeccable" and "wonderful" frequently describe the morning meal experience, although some guests suggest that more variety in savory and healthy options could enhance it further. Minor issues such as crowded areas and the occasional dry bread were noted but did not overshadow the overall satisfaction with the breakfast offerings.
The rooms are consistently commended for their cleanliness and comfort. Many guests enjoy the natural light and views of the entrance gardens. The family rooms and suites are particularly spacious and well-equipped with daily housekeeping ensuring a tidy and pleasant stay. However, a minority found some rooms to be smaller than expected and noted minor maintenance issues.
Cleanliness is a standout feature of the hotel with numerous reviews highlighting the diligent housekeeping and well-maintained facilities. Guests appreciated the refreshing atmosphere and the pleasant fragrance of the towels and rooms.
The staff deliver outstanding service, often receiving high praise for their friendliness, attentiveness and professionalism. Guests noted that staff members go above and beyond to assist with various requests, enhancing the overall guest experience significantly.
The hotel's Wi-Fi, however, received mixed reviews. While some guests had a reliable connection, others experienced slow speeds and unstable signals, particularly in isolated areas of the hotel. Improvement in this area could enhance the guest experience, especially for those needing consistent internet access.
The gym facilities need significant improvement according to guest feedback. While some positives were mentioned, such as a good selection of machines and cleanliness, many guests found the equipment outdated and poorly maintained. Issues like broken machinery and mold were frequently noted.
The pools are generally appreciated for their warm temperatures and maintenance. Families enjoyed the kid-friendly areas, although concerns about overcrowding and periodic lapses in cleanliness were mentioned. Maintenance issues like a broken ladder and unpleasant odors also detracted from some guests' experiences.
Parking is another area with mixed feedback. While the availability of free and some covered parking is appreciated, the limited space and complex layout can pose challenges, especially during peak occupancy. Proper maintenance and better organization were suggested to improve this facility.
For families, Hotel Renascença offers a welcoming and accommodating environment. Spacious family rooms and various child-friendly amenities like playgrounds and pools contribute to a positive family experience. However, the lack of an in-house restaurant is seen as a minor drawback.
The beds at Hotel Renascença receive high praise for comfort and quality, contributing to restful sleep. Some occasional issues with specific bedding arrangements were noted, but overall, the hotel is commended for its cozy and well-maintained sleeping arrangements.
Overall, as a three-star hotel, Hotel Renascença provides a good cost-benefit ratio with satisfactory standard lodging. Despite some areas needing improvement, the general consensus highlights it as a comfortable and pleasant place to stay.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Sustainability Journey
$
Info
Summary of reviews
The Bavaria Sport Hotel is a fantastic choice for travelers seeking a peaceful and picturesque location with excellent proximity to local attractions. The hotel's breakfast is divine with exceptional variety and quality and the restaurant offers above-average options at accessible prices. The rooms are comfortable and cozy with attention to detail and cleanliness. The staff is exceptional, providing courteous and efficient service. The spa and pool areas are perfect for relaxation and rejuvenation with both indoor and outdoor options available. The hotel is family-friendly with well-equipped kids' areas and a variety of activities. The beds are comfortable and the hotel's facilities are sophisticated and luxurious. Overall, guests highly recommend the Bavaria Sport Hotel for its outstanding service, cozy ambiance and unforgettable stay.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Outdoor Pool
Luxury
$
Info
Summary of reviews
Hotel Colline de France, located in the serene northern part of downtown Gramado, offers a tranquil escape from the city's tourist hustle. While it requires transport to reach central Gramado and Canela, its peaceful setting and convenient access by car or Uber are highly appreciated. The strategic location also helps avoid congested tourist areas.
Renowned for its culinary excellence, the hotel's breakfast is often hailed as unmatched, featuring decadent French cuisine and live instrumental music. Guests rave about the meticulously prepared croissants, pastries and daily surprises such as sparkling wine. The dining experience is elevated further with top-notch service and personalized touches, making breakfast a memorable event each morning.
The hotel’s bistro receives high praise for its excellent à la carte menu and fine wine cellar. Despite some suggestions for greater variety, the overall dining experience remains highly recommended with delicious vegan options and delightful live music enhancing the ambiance.
The rooms at Hotel Colline de France exude luxury and comfort, inspired by French elegance. Guests commend the stylish decor, high-quality amenities and meticulous cleanliness. Thoughtful details such as twice-daily room tidying, evening treats and luxurious bathroom facilities, including heated floors, contribute to an indulgent stay. The super comfortable beds and spacious, romantic suites leave a lasting impression.
Cleanliness is another standout feature with reviews consistently describing the hotel as impeccably clean and fragrant. The diligent housekeeping ensures a perfectly ordered environment, complemented by the inviting decor and friendly staff.
The exceptional hospitality at Hotel Colline de France is a highlight for many guests. The staff's friendliness, attentiveness and professionalism create a royal-like experience with personalized service that goes above and beyond. The remarkable training of the employees ensures top-tier service comparable to luxurious resorts worldwide.
The hotel’s spa and gym facilities also receive positive feedback. The spa, featuring a great sauna and pool, offers a wonderful relaxation experience, though access incurs an additional charge. The gym is well-equipped with state-of-the-art equipment and thoughtful touches like fresh fruit, though some guests suggest improvements in ambiance and schedule.
The pool area with its indulgent temperature and stunning design, is frequently praised. Guests love the heated indoor pool and the welcoming garden surroundings, despite occasional crowding. The family-friendly aspects of the hotel include thoughtful accommodations for children and attentive staff, ensuring comfort for all guests.
Beds at Hotel Colline de France are highly regarded for their exceptional comfort, luxurious linens and a selection of pillows to suit all preferences. Despite some noting firmer mattresses, the overall bedding experience is deemed highly satisfying.
Overall, Hotel Colline de France consistently exceeds expectations with its blend of luxury, outstanding service and meticulous attention to detail. It is often deemed the best hotel in Gramado and arguably one of the finest four-star hotels globally, delivering a truly luxurious and memorable experience for both leisure and business travelers.
Renowned for its culinary excellence, the hotel's breakfast is often hailed as unmatched, featuring decadent French cuisine and live instrumental music. Guests rave about the meticulously prepared croissants, pastries and daily surprises such as sparkling wine. The dining experience is elevated further with top-notch service and personalized touches, making breakfast a memorable event each morning.
The hotel’s bistro receives high praise for its excellent à la carte menu and fine wine cellar. Despite some suggestions for greater variety, the overall dining experience remains highly recommended with delicious vegan options and delightful live music enhancing the ambiance.
The rooms at Hotel Colline de France exude luxury and comfort, inspired by French elegance. Guests commend the stylish decor, high-quality amenities and meticulous cleanliness. Thoughtful details such as twice-daily room tidying, evening treats and luxurious bathroom facilities, including heated floors, contribute to an indulgent stay. The super comfortable beds and spacious, romantic suites leave a lasting impression.
Cleanliness is another standout feature with reviews consistently describing the hotel as impeccably clean and fragrant. The diligent housekeeping ensures a perfectly ordered environment, complemented by the inviting decor and friendly staff.
The exceptional hospitality at Hotel Colline de France is a highlight for many guests. The staff's friendliness, attentiveness and professionalism create a royal-like experience with personalized service that goes above and beyond. The remarkable training of the employees ensures top-tier service comparable to luxurious resorts worldwide.
The hotel’s spa and gym facilities also receive positive feedback. The spa, featuring a great sauna and pool, offers a wonderful relaxation experience, though access incurs an additional charge. The gym is well-equipped with state-of-the-art equipment and thoughtful touches like fresh fruit, though some guests suggest improvements in ambiance and schedule.
The pool area with its indulgent temperature and stunning design, is frequently praised. Guests love the heated indoor pool and the welcoming garden surroundings, despite occasional crowding. The family-friendly aspects of the hotel include thoughtful accommodations for children and attentive staff, ensuring comfort for all guests.
Beds at Hotel Colline de France are highly regarded for their exceptional comfort, luxurious linens and a selection of pillows to suit all preferences. Despite some noting firmer mattresses, the overall bedding experience is deemed highly satisfying.
Overall, Hotel Colline de France consistently exceeds expectations with its blend of luxury, outstanding service and meticulous attention to detail. It is often deemed the best hotel in Gramado and arguably one of the finest four-star hotels globally, delivering a truly luxurious and memorable experience for both leisure and business travelers.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Luxury
$
Info
Summary of reviews
Hotel Fioreze Quero Quero enjoys a favorable location nestled between Gramado and Canela, offering a peaceful retreat in a tranquil, green area. While not in the bustling city center, its strategic position makes it easily accessible to major attractions by car, ideal for guests planning to explore the region. The serene environment is complemented by excellent amenities like automatic heating in the chalets, ensuring comfort throughout the stay.
Breakfast at the hotel is highly praised for its quality and variety, featuring an extensive spread of fresh breads, cakes, fruits, and more. The well-organized service avoids overcrowding, and the attentive staff further enhances the already pleasant ambiance. Complimentary hot chocolates and snacks throughout the day are additional perks that leave guests impressed.
Accommodations are consistently praised for their cleanliness and comfort. Despite some rooms being on the smaller side, space is utilized efficiently to maintain a sense of coziness. Larger chalets offer generous space and comfort, and the warm décor adds to the inviting atmosphere. The attentive and friendly staff, noted for their exceptional hospitality and preparedness, significantly contribute to a welcoming experience.
The hotel's commitment to cleanliness is evident across all facilities, with guests often noting the impeccable sanitation standards and friendly cleaning staff. Minor issues like limited pool seating are mentioned, but they do not overshadow the overall positive impressions of the hotel.
The pool, both heated and covered, offers a delightful retreat, appreciated especially on colder days. It caters to both adults and children, providing a relaxing leisure area that enhances the guest experience. Although some minor improvements could be made, the majority of reviews praise the pool as an excellent addition.
Family-friendly facilities further distinguish the hotel, with well-equipped playrooms and recreation areas delighting both parents and children. Special arrangements for kids, such as extra beds and cribs, make the stay comfortable for families, supported by attentive, kind staff.
The parking experience is convenient, with ample spaces available, and while covered parking is suggested, most guests find the facilities practical and accommodating.
Overall, Hotel Fioreze Quero Quero is lauded for its exceptional hospitality and services, often exceeding guest expectations. With commendable service, outstanding breakfast, and comfortable accommodations, it offers a high standard of quality that leaves guests satisfied and eager to return, often receiving thoughtful souvenirs as mementos of their stay.
Breakfast at the hotel is highly praised for its quality and variety, featuring an extensive spread of fresh breads, cakes, fruits, and more. The well-organized service avoids overcrowding, and the attentive staff further enhances the already pleasant ambiance. Complimentary hot chocolates and snacks throughout the day are additional perks that leave guests impressed.
Accommodations are consistently praised for their cleanliness and comfort. Despite some rooms being on the smaller side, space is utilized efficiently to maintain a sense of coziness. Larger chalets offer generous space and comfort, and the warm décor adds to the inviting atmosphere. The attentive and friendly staff, noted for their exceptional hospitality and preparedness, significantly contribute to a welcoming experience.
The hotel's commitment to cleanliness is evident across all facilities, with guests often noting the impeccable sanitation standards and friendly cleaning staff. Minor issues like limited pool seating are mentioned, but they do not overshadow the overall positive impressions of the hotel.
The pool, both heated and covered, offers a delightful retreat, appreciated especially on colder days. It caters to both adults and children, providing a relaxing leisure area that enhances the guest experience. Although some minor improvements could be made, the majority of reviews praise the pool as an excellent addition.
Family-friendly facilities further distinguish the hotel, with well-equipped playrooms and recreation areas delighting both parents and children. Special arrangements for kids, such as extra beds and cribs, make the stay comfortable for families, supported by attentive, kind staff.
The parking experience is convenient, with ample spaces available, and while covered parking is suggested, most guests find the facilities practical and accommodating.
Overall, Hotel Fioreze Quero Quero is lauded for its exceptional hospitality and services, often exceeding guest expectations. With commendable service, outstanding breakfast, and comfortable accommodations, it offers a high standard of quality that leaves guests satisfied and eager to return, often receiving thoughtful souvenirs as mementos of their stay.
Categories
Pool
Heated Pool
Indoor Pool
Family
Business
$
Info
Summary of reviews
Hotel Estalagem St. Hubertus is highly regarded for providing an exceptional experience that combines serene natural beauty, excellent service, and quality accommodations. Its location offers a tranquil escape with breathtaking views of the nearby Black Lake, making it an ideal setting for relaxation and nature appreciation. The hotel’s unique positioning allows guests to enjoy the peaceful lakeside environment while remaining conveniently close to lively areas and local attractions.
The hotel is consistently praised for its breakfast offerings, renowned for their quality and variety. Guests admire the abundant selection of fresh fruits, first-class products, and special items like Benedict Eggs. The breakfast experience is enhanced by a picturesque view of the lake, and the attentive service from the staff further elevates the dining experience. The thoughtfulness of the hotel is evident in small gestures like providing a morning tea and weather forecast card. Additionally, the afternoon tea service complements the breakfast, reinforcing the hotel’s reputation for outstanding hospitality.
Accommodations at Hotel Estalagem St. Hubertus are described as spacious, clean, and beautifully decorated, providing a warm and inviting ambiance that feels like home. The variety of rooms, from compact spaces to luxurious suites such as the Royal Suite, cater to diverse preferences while maintaining a high standard of elegance and comfort. The meticulous cleanliness throughout the hotel is consistently noted, with attention to detail ensuring every corner is immaculate. The staff’s dedication to maintaining a spotless environment contributes significantly to the guests' overall sense of comfort.
The staff at the hotel is frequently commended for their exceptional service, characterized by kindness, professionalism, and a personalized approach. They are described as welcoming and eager to accommodate guest needs, often exceeding expectations to deliver memorable experiences. The warm and courteous nature of the employees enhances the hotel's reputation, ensuring that visitors leave with positive and lasting impressions.
Furthermore, guests have highlighted the superior comfort of the beds, mentioning high-quality Egyptian cotton bedding and a variety of pillows that cater to different needs. The cozy sleeping arrangements substantially enhance the overall experience, contributing to restful nights and relaxation.
In summary, Hotel Estalagem St. Hubertus offers a harmonious blend of stunning location, impeccable service, and comfortable accommodations, making it a preferred choice for those seeking a rejuvenating and memorable retreat.
The hotel is consistently praised for its breakfast offerings, renowned for their quality and variety. Guests admire the abundant selection of fresh fruits, first-class products, and special items like Benedict Eggs. The breakfast experience is enhanced by a picturesque view of the lake, and the attentive service from the staff further elevates the dining experience. The thoughtfulness of the hotel is evident in small gestures like providing a morning tea and weather forecast card. Additionally, the afternoon tea service complements the breakfast, reinforcing the hotel’s reputation for outstanding hospitality.
Accommodations at Hotel Estalagem St. Hubertus are described as spacious, clean, and beautifully decorated, providing a warm and inviting ambiance that feels like home. The variety of rooms, from compact spaces to luxurious suites such as the Royal Suite, cater to diverse preferences while maintaining a high standard of elegance and comfort. The meticulous cleanliness throughout the hotel is consistently noted, with attention to detail ensuring every corner is immaculate. The staff’s dedication to maintaining a spotless environment contributes significantly to the guests' overall sense of comfort.
The staff at the hotel is frequently commended for their exceptional service, characterized by kindness, professionalism, and a personalized approach. They are described as welcoming and eager to accommodate guest needs, often exceeding expectations to deliver memorable experiences. The warm and courteous nature of the employees enhances the hotel's reputation, ensuring that visitors leave with positive and lasting impressions.
Furthermore, guests have highlighted the superior comfort of the beds, mentioning high-quality Egyptian cotton bedding and a variety of pillows that cater to different needs. The cozy sleeping arrangements substantially enhance the overall experience, contributing to restful nights and relaxation.
In summary, Hotel Estalagem St. Hubertus offers a harmonious blend of stunning location, impeccable service, and comfortable accommodations, making it a preferred choice for those seeking a rejuvenating and memorable retreat.
Categories
Pool
Heated Pool
Indoor Pool
Luxury
Sustainability Journey
$
Info
Summary of reviews
Hotel Fioreze Origem is a highly recommended choice for visitors to Gramado, celebrated for its remarkable location, exceptional service, and outstanding amenities. Perfectly situated near the city center, guests enjoy easy access to main attractions, restaurants, and essential services, allowing them to explore the area conveniently by foot while appreciating a peaceful environment.
The hotel stands out with its extraordinary breakfast offerings, featuring a wide array of delicious, high-quality food designed to cater to diverse dietary needs. Guests rave about the generous selection and the delightful touch of having coffee and hot chocolate available throughout the day. The staff's friendliness and attentiveness enhance the dining experience, making it a memorable part of the stay.
Accommodations at Hotel Fioreze Origem continue to impress, with spacious, immaculate rooms that provide a tranquil retreat. Guests laud the comfort of the bedding and the bathroom amenities, as well as the warm and inviting atmosphere. While occasional power outages are noted, they do little to detract from the overwhelmingly positive experience.
The hotel's commitment to cleanliness is frequently highlighted, with guests expressing satisfaction with the spotless and organized environment. The exceptional staff play a pivotal role in the hotel's favorable image, consistently receiving accolades for their friendliness, professionalism, and willingness to go above and beyond.
While the Wi-Fi service shows variability, and minor issues with the pool and parking occasionally arise, the heated pool and covered parking nonetheless provide added benefits to guests. The combination of these amenities, coupled with excellent value for money and a four-star experience, makes Hotel Fioreze Origem a favored choice among travelers seeking comfort and convenience in Gramado.
The hotel stands out with its extraordinary breakfast offerings, featuring a wide array of delicious, high-quality food designed to cater to diverse dietary needs. Guests rave about the generous selection and the delightful touch of having coffee and hot chocolate available throughout the day. The staff's friendliness and attentiveness enhance the dining experience, making it a memorable part of the stay.
Accommodations at Hotel Fioreze Origem continue to impress, with spacious, immaculate rooms that provide a tranquil retreat. Guests laud the comfort of the bedding and the bathroom amenities, as well as the warm and inviting atmosphere. While occasional power outages are noted, they do little to detract from the overwhelmingly positive experience.
The hotel's commitment to cleanliness is frequently highlighted, with guests expressing satisfaction with the spotless and organized environment. The exceptional staff play a pivotal role in the hotel's favorable image, consistently receiving accolades for their friendliness, professionalism, and willingness to go above and beyond.
While the Wi-Fi service shows variability, and minor issues with the pool and parking occasionally arise, the heated pool and covered parking nonetheless provide added benefits to guests. The combination of these amenities, coupled with excellent value for money and a four-star experience, makes Hotel Fioreze Origem a favored choice among travelers seeking comfort and convenience in Gramado.
Categories
Pool
Heated Pool
Indoor Pool
Honeymoon
Parking
$
Info
Summary of reviews
Hotel Laghetto Pedras Altas in Gramado enjoys an outstanding reputation among guests, primarily due to its prime location, excellent service and cleanliness. Positioned on a calm street yet close to the bustling city center, its strategic location allows for easy access to notable attractions, restaurants, shops and the bus station. Guests appreciate the convenience and tranquility, making it an ideal base for exploring the heart of Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
The hotel's breakfast service is highly praised for its variety and quality, catering to diverse dietary needs, though some logistical improvements could be made. Dinner at the on-site restaurant is also well-regarded, offering tasty and affordable meals with attentive service.
Rooms are described as modern, clean and comfortable with scenic views available in some. While most guests find them spacious and well-equipped, a few note the rooms can be smaller than expected and occasionally dimly lit. Despite these minor issues, the overall sentiment is positive, emphasizing cleanliness and comfort.
The impeccable cleanliness across all areas, from rooms to common spaces, is frequently highlighted, contributing to a pleasant and hygienic stay. The friendly and professional staff receive consistent commendation for their helpfulness and attentiveness, further enhancing guests' experiences.
Amenities such as free Wi-Fi, a spa with a well-liked sauna and a 24-hour gym, though modestly equipped, add to the hotel's appeal. The indoor heated pool stands out as a significant feature, providing a relaxing environment.
Parking services, while appreciated for their convenience, are noted to be relatively expensive. The hotel’s family-friendly atmosphere is unanimously praised with facilities and services catering well to families, ensuring a cozy and enjoyable stay for guests with children.
Overall, Hotel Laghetto Pedras Altas is highly regarded for its excellent location, cleanliness, welcoming staff and family-oriented services, making it a favored choice for visitors to Gramado.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Children's Pool
Family
$
Info
Summary of reviews
Serrazul Hotel presents an appealing choice for travelers, particularly due to its prime location in the heart of Gramado. Guests repeatedly praise the hotel for its proximity to downtown attractions, shops, restaurants and cafes, allowing for easy exploration without the need for additional transport. The central location also facilitates attendance at local events and offers a pleasant setting for leisurely strolls.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Service is another standout aspect with numerous reviewers highlighting the friendliness, professionalism and attentiveness of the staff. Specific employees often receive commendations for enhancing the guest experience. Moreover, the hotel maintains a high standard of cleanliness across its amenities, including spotless rooms and well-kept common areas, which add to the overall positive atmosphere and comfort.
Families find the hotel particularly accommodating due to its child-friendly amenities and ample space in family rooms. Dedicated areas for children, such as game rooms and playgrounds, ensure that younger guests remain entertained. The proximity to key tourist spots further enhances its convenience for family sightseeing.
The breakfast at Serrazul Hotel consistently draws acclaim for its variety, quality and taste. Guests appreciate the extensive selection of fruits, breads, cakes, juices and cold cuts, often referring to the breakfast spread as exceptional. The cleanliness and pleasant atmosphere of the breakfast area, along with attentive staff, contribute to a noteworthy morning dining experience.
Dinner and bar services also receive positive feedback with guests enjoying high-quality meals and drinks, such as well-prepared steaks, pizzas and standout caipirinhas. While there are occasional mentions of high food prices and the need for dinner reservations, nearby dining alternatives provide additional options.
The hotel's rooms generally receive favorable reviews for being spacious, comfortable and well-decorated with recent renovations adding to their appeal. However, some guests note that older rooms could benefit from further modernization and better maintenance to avoid issues with outdated furniture, humidity and noise disturbances.
The pool and gym facilities are well-regarded with the pool often described as clean, heated and relaxing and the gym praised for its quality and maintenance. These amenities provide enjoyable spaces for both leisure and exercise, complementing the hotel's family-friendly environment.
Despite some inconsistencies in the quality of bedding and occasional WiFi issues, the overall sentiment towards Serrazul Hotel remains highly positive. The hotel's excellent location, commendable service, cleanliness and family-oriented features make it a top choice for visitors seeking a comfortable and enjoyable stay in Gramado.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Family
$
Info
Summary of reviews
Laghetto Stilo Vita emerges as a top choice among travelers, particularly noted for its strategic location in Gramado. Guests appreciate its central position, allowing for easy exploration of the city's attractions on foot and its proximity to public transportation. The peaceful yet vibrant atmosphere complements the modern facilities and well-kept rooms, adding to the hotel’s charm.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
The breakfast experience is largely positive with many guests applauding the variety and quality of options available, including provisions for dietary restrictions. However, some concerns remain about bread quality and repetitive items. The dinner service also receives favorable reviews for its delightful dishes and fair pricing, although some guests find room for improvement in menu variety and the quality of certain dishes.
Rooms at Laghetto Stilo Vita earn high marks for their spaciousness, modern design, comfort and cleanliness. The well-maintained and luxurious amenities contribute to a restful stay, though minor suggestions exist regarding lighting and soundproofing. The overall cleanliness of the hotel is consistently praised, bolstered by efficient housekeeping and attentive staff.
The hotel staff receive exceptional commendations for their friendliness, professionalism and dedication to guest satisfaction. The reliable WiFi, praised for its stability and speed, enhances the stay for guests needing internet access. Additionally, the gym, while noted as clean and well-equipped, has mixed reviews with some guests finding the facility too small.
The heated pool and hot tubs provide a relaxing retreat, particularly appreciated for their maintenance and temperature. Yet, the small size of the pool area can be a drawback during peak times. Guests find the valet parking service convenient but mention high fees as a concern.
Laghetto Stilo Vita is especially suitable for families, offering numerous amenities tailored to children, making it a favorable choice for family vacations. The thoughtful touches and convenience-oriented facilities significantly enhance the experience for guests traveling with children.
Overall, 'Laghetto Stilo Vita' impresses with its outstanding location, excellent service and comfortable accommodations, making it a highly recommended destination for visitors to Gramado.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Luxury
$
Info
Summary of reviews
Bella Gramado Resort & Spa by Gramado Parks is celebrated for its prime location, nestled strategically between Gramado and Canela, offering convenient access to numerous tourist attractions, parks and restaurants. Despite being a distance from downtown Gramado, this is easily overcome with a short car ride or affordable Uber trip. The serene environment and complimentary hotel shuttle to Gramado's covered street enhance the convenience for guests, making it an excellent base for exploration while maintaining a relaxing atmosphere.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
The breakfast at the resort is highly praised with guests particularly appreciating the extensive variety and high quality of offerings, including options for different dietary preferences. Described as impeccable and sensational, the breakfast experience significantly contributes to guest satisfaction, despite occasional mentions of overcrowding.
The dinner experience has received mixed feedback. While many guests enjoy the flavorful and reasonably priced dishes, the limited menu and high cost of basic meals are common critiques. Despite some inconsistencies, the themed dinner shows and unique options like the German dinner program add to the dining appeal.
Rooms at the resort are described as spacious, cozy and impeccably clean, featuring modern amenities and thoughtful interior design. Guests highlight the comfort of the rooms with large beds, excellent soundproofing and convenient features for families, ensuring a restful and pleasant stay.
Cleanliness is a standout attribute with both rooms and public areas consistently well-maintained and hygienic. The staff's politeness and readiness to assist further enhance the overall experience, though there were occasional minor lapses in service.
The resort's staff receive high marks for their friendliness and professionalism, contributing to a welcoming and family-friendly atmosphere. While valet services were efficient, some guests noted occasional organizational issues. Nonetheless, the staff's overall service quality ensures a comfortable and enjoyable stay.
Wi-Fi service at the resort receives mixed reviews with some guests experiencing good connectivity while others faced issues with speed and reliability, indicating room for improvement in this area.
The spa facilities are highly commended, particularly for the relaxing thermal pool, jacuzzi and sauna. Guests appreciate the well-organized scheduling system via WhatsApp and the cleanliness of the facilities, although massage services were identified as an area needing enhancement.
The gym at the resort is well-regarded, equipped with new, quality equipment and open 24 hours. Guests appreciate the comprehensive leisure infrastructure, including multiple pools, a sauna, hot tub, cinema room, game room and children's play area, ensuring varied recreational options.
The pool area stands out for its cleanliness, spaciousness and perfect temperature with multiple heated pools catering to both adults and children. Despite minor maintenance issues and the need for better towel availability, the pools significantly enhance the guest experience.
Parking arrangements receive mixed feedback, primarily due to the additional charges. While valet services are efficient and the staff polite, some guests were surprised by the separate parking fees not clearly stated during booking.
In conclusion, Bella Gramado Resort & Spa by Gramado Parks offers a well-rounded and enjoyable experience with standout features including its location, breakfast, cleanliness and diverse recreational amenities. Minor areas for improvement include Wi-Fi service, dinner menu variety and parking fee transparency.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Sustainability Journey
$
Info
Summary of reviews
Buona Vitta Gramado Resort & Spa by Gramado Parks is highly regarded for its blend of strategic location, beautiful architecture and comprehensive amenities. Nestled between Gramado and Canela, the resort offers a peaceful retreat while still allowing convenient access to both towns, especially for guests with their own transportation. The property’s picturesque ambiance, reminiscent of a Tuscan village, along with well-organized transportation services and ample parking, enhances its attractiveness.
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela.
Guests consistently praise the breakfast, describing it as exceptional and varied, catering to diverse dietary needs and adding luxurious touches like champagne. Despite minor critiques concerning dietary variety and crowded conditions during peak times, the breakfast experience remains a major highlight.
The hotel rooms receive high marks for their spaciousness, comfort and cleanliness. Features like excellent soundproofing, comfortable beds and effective climate control contribute to a restful stay. The meticulously maintained facilities and exemplary staff amplify positive guest experiences, although minor issues such as occasional bathroom odors and dissatisfaction with second beds being sofa beds were noted.
Cleanliness across the hotel is frequently lauded with spotless rooms and well-maintained common areas receiving high praise. The dedicated housekeeping team is commended for their thoroughness and friendliness.
The staff’s attentiveness, friendliness and efficiency significantly enhance the guest experience. Specific individuals, such as Adriani and Rafael, receive special mentions for their exceptional service. This high level of service extends to the breakfast area and pool, emphasizing a consistently friendly and professional demeanor.
Wi-Fi at the resort generally meets guests' expectations with many finding it functional and reliable, though there are occasional reports of connectivity issues and slow speeds.
The spa is celebrated for its excellent facilities and quality of services, including massages and personalized treatments. Guests recommend scheduling appointments upon arrival to ensure availability.
The gym is another standout feature, acknowledged for its comprehensive equipment and 24-hour availability. While a few pieces of equipment may need maintenance, the gym’s overall quality impresses many guests.
The pool area, featuring several heated and well-maintained pools, is highly appreciated for its cleanliness and relaxing atmosphere. Though some guests find the pools crowded during peak times and note variability in pool temperatures, the facilities generally receive positive feedback.
Parking services, while appreciated for their efficiency and maintenance, face criticism regarding high costs and occasional management issues, particularly during busy periods.
Overall, Buona Vitta Gramado Resort & Spa by Gramado Parks presents a charming and restful escape, highly recommended for its location, service and amenities, providing a delightful experience in the scenic surroundings of Gramado and Canela.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Luxury
$
Info
Summary of reviews
Hotel Laghetto Gramado is widely recognized for its advantageous location, being close to the city center and major attractions. Situated near Borges de Medeiros Avenue and Joaquina Rita Bier Lake, it allows guests to explore the city easily on foot while enjoying serene lake views. The superb positioning away from the chaotic downtown area complements the excellent service and hospitality provided by the staff.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Guests especially commend the breakfast offerings, noting the high quality and variety of fresh, delicious items available. The breakfast area not only offers scenic views but also provides a pleasant atmosphere, making it an exceptional start to the day. The dinner experience also receives positive remarks with Chef Paulo's outstanding cooking and fair prices adding to the guests' satisfaction despite some logistical issues.
Accommodation at the hotel comes with mixed reviews. While rooms are often described as clean and comfortable with splendid lake views, the small size and inadequate lighting are common complaints. The children's themed rooms, however, are a hit among families, adding a special touch to their stay. Cleanliness is another area where the hotel receives mixed feedback; although many appreciate the meticulous upkeep, inconsistencies in cleaning standards are noted.
The staff's service stands out as a significant highlight with guests frequently praising their friendliness, attentiveness and professionalism. This high level of service considerably enhances the overall guest experience, making the hotel a top recommendation.
The hotel's facilities, including the pool area, are well-received. The heated pools are praised for their cleanliness and temperature, along with the game room and hot tub. Families particularly appreciate the children's recreational amenities and themed rooms, ensuring an enjoyable stay for both parents and kids. However, the gym could benefit from updated equipment and better maintenance.
Parking presents a mixed picture; while the valet service and parking system work efficiently, the additional cost is often criticized. Guests feel the daily rate is too high and not adequately justified by the cramped spaces.
Overall, Hotel Laghetto Gramado excels in providing a pleasant and convenient stay in Gramado, featuring excellent amenities, superb location and outstanding customer service. Room improvements and addressing cleanliness inconsistencies could further enhance the guest experience.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Children's Pool
Sustainability Journey
$
Info
Summary of reviews
Sky Borges Hotel Alpenhaus - Gramado is highly praised for its superb location, offering a tranquil environment with easy access to Gramado's city center and nearby Canela. The hotel's position near Borges de Medeiros Avenue makes it convenient for guests to explore key attractions, local markets and supermarkets on foot or with a short drive, all while enjoying a peaceful stay without traffic noise.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
The breakfast at the hotel is another standout feature, receiving accolades for its variety, quality and abundance. Guests appreciate the colonial-style breakfast with freshly made cappuccinos, excellent coffee and a wide range of options catering to different tastes. Despite minor improvements suggested for healthier options and better organization during peak times, the breakfast experience is generally seen as exceptional.
The dining experience at the hotel's restaurant also garners positive feedback, particularly for its delicious and varied buffet and the charming service of Chef Carlos. The fondue buffet is a noted highlight and the convenience of dining in-house is well-received. However, the limited menu and lack of vegetarian or vegan options are areas flagged for enhancement.
Rooms are frequently described as spacious and comfortable, ideal for families and those needing extra room and amenities like kitchenettes. Cleanliness is a strong point with diligent housekeeping ensuring tidy and well-maintained spaces. Some guests have pointed out the need for updates and better maintenance in certain rooms, covering aspects like furniture and bathroom conditions.
The hotel's overall cleanliness receives high praise with most areas described as impeccably maintained. Guests commend the cleanliness of rooms, common areas and specific features like bed linens and towels. A few reviewers note areas needing better upkeep, such as the pool zone and older furnishings.
Staff at the hotel provide exceptional service, marked by friendliness, attentiveness and professionalism. The reception, housekeeping and restaurant teams are particularly commended for their courteous and efficient service, contributing significantly to a positive guest experience.
While the hotel offers several appealing amenities, the Wi-Fi service is frequently cited as needing improvement. Guests experience weak and unstable connections, impacting their overall stay.
The spa is a highlight for many guests, praised for its therapeutic massages, well-designed facilities and excellent service. However, maintenance issues with amenities like the hot tub and hydromassage, as well as occasional overcrowding, are noted.
The gym receives mixed reviews, being appreciated for its functionality but critiqued for its small size, limited equipment and need for maintenance. Despite these issues, it serves its purpose for many guests.
The pool area is largely well-received for its spaciousness, heated water and relaxation amenities. Cleanliness and maintenance issues, along with occasional overcrowding, are mentioned but do not overshadow the overall positive experiences.
Lastly, parking services receive mixed reviews with positive remarks on efficiency and covered spaces, counterbalanced by concerns over additional charges and communication about parking costs.
Overall, Sky Borges Hotel Alpenhaus - Gramado is highly regarded for its location, breakfast, spacious rooms, cleanliness and outstanding staff service with some areas noted for minor enhancements to further elevate the guest experience.
Categories
Heated Pool
Pool
Heated Pool
Indoor Pool
Honeymoon
$
Info
Summary of reviews
Chateau Laghetto Collection Oficial, located in the serene and picturesque region of Gramado, receives consistent praise for its stunning location. Guests appreciate the breathtaking views of the Serra Gaúcha and the quiet yet accessible neighborhood. The hotel's position allows for a tranquil escape close to nature while remaining convenient to Gramado’s attractions. Its brand new, clean and fragrant facilities, combined with friendly staff and a varied breakfast, contribute to an overall positive experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
The breakfast at Chateau Laghetto Collection Oficial is frequently highlighted as a high point with guests lauding the variety and quality of the offerings which include a wide selection of breads, fruits, cold cuts, pastries and fresh natural juices. The breakfast service is commended for its efficiency and attentiveness, set against a backdrop of an incredible view. Minor suggestions for improvement include expanding options for specific dietary needs and addressing occasional service confusion.
The dining experience during dinner receives mixed reviews. While some guests find the food good and reasonably priced and highlight specific dishes like the mignon risotto, others note a lack of variety and inconsistency in food quality. There are also some service concerns, pointing to the need for better-trained waitstaff and more menu options to enhance the dining experience.
Rooms at the hotel are highly praised for their spaciousness, cleanliness and thoughtful design. Many rooms come with living areas, kitchens and luxurious bathrooms, giving a feel of complete apartments. Guests particularly enjoy the comfortable beds and superb views with some rooms offering private pools. Despite minor issues like the size of the bathroom box and occasional housekeeping lapses, the overall impression remains highly positive with guests frequently describing the rooms as luxurious and well-equipped.
Chateau Laghetto Collection Oficial maintains impressively high standards of cleanliness with well-decorated rooms and public areas consistently noted. Isolated concerns do exist, such as occasional missed room cleanings and specific maintenance issues, but these do not significantly detract from the overall perception of a clean and inviting environment.
The staff at Chateau Laghetto Collection Oficial are predominantly described as super attentive, friendly and highly trained, contributing to a welcoming atmosphere. Guests appreciate the exceptional service and attentiveness, though there are occasional mentions of minor training issues among some staff members.
The hotel offers a variety of pool options, including large heated pools and smaller ones with stunning views. While the pool facilities are generally well-received, some guests found the outdoor pool water slightly cold and noted that the large heated pool was sometimes non-operational. Despite these points, the heated pool and sauna are popular among guests.
Families particularly enjoy their stay at Chateau Laghetto Collection Oficial with the hotel's child-friendly amenities such as a great playroom and supervised kids' area being highlights. Although the playroom has limited capacity, it does not significantly impact the overall positive sentiment regarding the hotel's suitability for families.
The beds at Chateau Laghetto Collection Oficial receive high marks for comfort with guests frequently describing them as comfortable and well-sized. Minor complaints include flat pillows and occasionally harsh-feeling sheets, but the general consensus remains positive.
In summary, Chateau Laghetto Collection Oficial stands out for its incredible location, spacious and clean accommodations and excellent staff service, making it a highly recommended choice for visitors to Gramado. The breakfast and family-friendly amenities further enhance the stay, creating a memorable and enjoyable experience.
Categories
Pool
Heated Pool
Outdoor Pool
Luxury
Family
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