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Summary of reviewsPetit Hotel Provence Gramado is celebrated for its excellent location, making it a top choice for those wishing to explore Gramado conveniently. Nestled in a peaceful yet accessible area, guests can enjoy walking to major attractions and the city's vibrant center, all while relishing a tranquil stay. This Provencal-style hotel offers a cozy, welcoming environment and impresses with its cleanliness and attentive service. The rooms are praised for their comfortable beds and spaciousness, providing a charming retreat enhanced by thoughtful details like pre-heated spaces and ample hot water, ideal for Gramado’s cool climate.
The hotel's breakfast garners positive remarks for its quality and variety, offering a delicious spread inclusive of fruits, breads, and dairy, which aligns well with guests' expectations relative to the price. Though some suggest enhancements in variety, the breakfast room's cozy ambiance adds to the pleasant start to the day. Attention to cleanliness is consistently highlighted, with fresh bedding and towels contributing to a welcoming atmosphere, though occasional comments suggest slight improvements can be made in specific areas.
Staff performance stands out, with numerous guests praising the team’s friendliness and eagerness to help, creating a warm ambiance throughout the guest experience. Specific staff members like Bruno, Estrela, Lucas, and Berenice are noted for their exceptional service, particularly during check-in and in assisting with parking. Speaking of which, the hotel provides a secure parking arrangement that many guests find particularly convenient, even during low season, with options for both covered and uncovered spaces.
Overall, Petit Hotel Provence Gramado offers a comfortable and charming escape, with excellent service, cozy accommodations, and a strategic location that enhances the overall travel experience in Gramado.
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