Sky Valle Hotel

Gramado -29.36832900, -50.85377100 , Rua Acácia Negra, 700 - Bairro Avenida Central (Show on Map)
8.4
Very Good


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Summary of reviewsSky Valle Hotel, nestled in the scenic beauty of Gramado, stands out for its magnificent natural surroundings and tranquil atmosphere, making it a top choice for families and nature lovers. Its enviable location between Gramado and Canela provides easy access to attractions while offering breathtaking views of mountains and valleys. Despite being a bit outside the city center, the peaceful setting and tranquil ambiance are frequently praised, especially by those with their own transportation.

One of the hotel's standout features is its sensational breakfast, highly praised for its wide variety of fresh, high-quality options. Guests enjoy an array of savory and sweet foods, fresh fruits, breads and beverages, often remarking that it is the best breakfast they've ever had. The beautiful ambiance and excellent service in the breakfast area further enhance the experience.

While the hotel's dinner offerings receive mixed reviews, the delectable fondue and enjoyable Cantina experience are notable positives. The convenience of a complimentary shuttle service to partner restaurants helps guests explore different dining options. However, the absence of an on-site restaurant and occasional breakfast overcrowding are noted drawbacks.

The rooms at Sky Valle Hotel generally offer comfort and beautiful views with positive remarks on cleanliness organization and amenities like cozy beds and nice showers. However, some guests have pointed out issues with room size, outdated facilities and occasional maintenance problems. Despite these concerns, the polite staff and picturesque surroundings contribute positively to the overall stay.

The hotel's cleanliness receives commendation with many guests appreciating the well-maintained environment and spotless accommodations. However, some areas, particularly bathrooms and common areas like the pool, need more consistent cleaning and maintenance. The hotel's beloved pet dog, Sky, adds a charming touch to the setting.

The attentive and friendly staff consistently earn high praise for their exceptional service and professionalism across all areas of the hotel, significantly enhancing guest satisfaction. The hotel's free Wi-Fi service, however, varies in quality with some areas experiencing weak or unstable connections.

The heated pool and leisure areas, including a well-maintained tennis court and ample, free parking options, add to the hotel's appeal. While the pool area is praised for its warmth and comfort, maintenance issues and the pool's size are areas for improvement.

Sky Valle Hotel has proven to be a family-friendly destination with numerous leisure facilities and a welcoming environment ideal for both children and pets. Despite minor maintenance issues and some inconveniences, the overall charm, location and excellent service make Sky Valle Hotel a desirable place for a peaceful and enjoyable stay.
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Categories
Dog Friendly Hotel
Sky Valle Hotel is tagged as a hotel with pet-friendly accommodations.

Hotel with Free Wi-Fi
Sky Valle Hotel features free Wi-Fi.

Cheap Hotel
Sky Valle Hotel offers affordable accommodation with basic amenities. It provides a comfortable stay and convenient access to Gramado's attractions, making it a practical choice for budget travelers.

Hotel with Tennis Courts
This hotel features an outdoor tennis court for guests. It also has an indoor pool and sauna.

3-Star Hotel
Provides a comfortable stay with essential amenities and a convenient location. It is praised for its friendly service and clean rooms, ensuring a pleasant experience for guests.

Hotel with Heated Pool
Set in a natural area with valley views, the hotel has a heated pool and a spa tub. The pool area is integrated with other leisure facilities like a game room and kids space, providing entertainment options alongside the heated water.

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Hotel with Parking

Hotel with Indoor Pool

Room Types
Luxury Double Room Featuring views of Quilombo Valley, this suite contains a TV and a private bathroom. Please inform the property if you prefer double or single beds. Please inform upon booking if you prefer a carpeted or a non-carpeted room.

Superior Family Room Featuring views of Quilombo Valley, this suite contains a TV and a private bathroom. Please inform the property if you prefer double or single beds.

Suite Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a shower. The suite provides soundproof walls, a minibar, a dining area, a flat-screen TV with satellite channels, as well as garden views. The unit offers 3 beds.

Family Suite Featuring a private entrance, this air-conditioned suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The spacious suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as garden views. The unit offers 4 beds.

Superior Triple Room The triple room provides a wardrobe, parquet floors, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls, a minibar as well as garden views.

Guest Reviews
8.4
Very Good
Location
Sky Valle Hotel in Gramado enjoys an enviable location praised by many guests for its beautiful natural surroundings and scenic views of the mountains and valleys. Although it lies slightly outside the city center, this remote setting provides a tranquil and peaceful atmosphere, making it ideal for those seeking relaxation away from the hustle and bustle. The strategic position between Gramado and Canela ensures easy access to various attractions by car, while the green, well-wooded environment adds to the serene ambiance, often highlighted by picturesque landscapes.

Families and nature lovers particularly appreciate the hotel's extensive outdoor spaces and green areas, offering a charming landscape that fosters peace and rejuvenation. Many guests have noted the wonderful views, especially at dawn and during breakfast, which often overlooks lush green scenery. The hotel's proximity to downtown Gramado and various attractions makes it convenient for travelers with their own transportation.

Despite being a bit further from the city center, guests often find the location very good for its ease of access and tranquility, mentioning that services like Uber make commuting manageable. The location, coupled with the hotel’s infrastructure and helpful staff, makes for a comfortable and enjoyable stay. Overall, Sky Valle Hotel’s location, combining the best of nature and convenience, contributes significantly to its appeal.

Breakfast
Sky Valle Hotel consistently receives high praise for its breakfast offerings, which many guests describe as sensational, fantastic and exceptional. The breakfast features a broad range of high-quality, varied options, including savory and sweet foods, fresh fruits, breads, cold cuts, cakes, pastries, juices and coffee. Guests frequently highlight the delicious taste and freshness of the items with some even calling it the best breakfast they've ever had. The breakfast area is also noted for its beautiful ambiance and excellent service with attentive and friendly staff enhancing the overall experience. Despite occasional remarks about long lines and specific food items needing improvement, the majority of visitors seem to leave with a very positive impression, valuing the breakfast as one of the hotel's standout features.

Dinner
Sky Valle Hotel has garnered mixed reviews for its dining options and services. Guests raved about the delectable fondue and the delightful Cantina experience, which features an assortment of pastas, meats and risottos served in an enjoyable ambiance with attentive waitstaff. The hotel offers a significant convenience with its complimentary shuttle service to various partner restaurants, allowing guests to explore different dining experiences without concern for transportation.

On the downside, the absence of a dedicated hotel restaurant is noted, which left some guests seeking nearby dining options late at night. Additionally, while breakfast received praise for its variety, the experience was marred by overcrowding and disorder. Some accommodations led to dining inconveniences, such as having to eat in the small rooms which were not ideal for such purposes.

Overall, while there are noteworthy positives like free shuttles and enjoyable meals at partner establishments, there are also areas for improvement, particularly in providing better on-site dining experiences and managing breakfast crowds.

Rooms
Sky Valle Hotel offers a mix of experiences for guests staying in their rooms. Many reviews highlight the hotel's comfortable and spacious rooms, often noting the beautiful views available from certain accommodations. There are frequent mentions of rooms being clean and organized with qualities like cozy beds, air conditioning, nice showers and minibars adding to the positive aspects.

However, the reviews also underscore some significant drawbacks. A recurring theme is the small size of the rooms with numerous guests finding them cramped and tight, even for one person. Issues with cleanliness and maintenance were mentioned several times, such as moldy smells, dust, peeling paint and outdated facilities. Several guests faced problems with basic amenities, like non-functional TV remotes, lack of blackout curtains and poor ventilation. There were also complaints about uncomfortable beds, inadequate lighting, noise disturbances from other areas of the hotel and occasional bad smells from the bathrooms.

While some guests appreciated aspects like soundproofing and good room service, others found these lacking. The hotel's older rooms are often criticized for their outdated condition, needing renovation and not matching the promotional photos. Despite these concerns, the charm of the location, the polite staff and the beautiful surrounding landscape are consistent positive notes in the reviews.

Overall, the Sky Valle Hotel offers a mix of comfort and convenience with a need for improvements in room size, maintenance and amenities to meet guests' expectations better.

Beds
Reviewers of Sky Valle Hotel provide a mixed verdict on the quality of the beds. While many guests appreciate the comfortable spaces throughout the hotel, bed experiences vary significantly. Numerous reviews highlight that the beds were very comfortable with some even describing them as super comfortable and soft. However, comfort isn't universal; other guests found the beds hard, old and in need of replacement. Several reviews also mention issues with the double beds, which are often just two single beds pushed together, leading to discomfort from the division in the middle.

Mattress quality is another frequent issue with descriptors like hard, sinking, deformed and worn out repeatedly appearing. Moreover, bed sizes also drew criticism with many reviewers noting they were too small for couples. Thin pillows and poor-quality bed linens further detracted from the overall sleep experience for some guests. Yet, despite these challenges, guests who found the beds comfortable enjoyed their stay significantly more, highlighting the varying experiences at the Sky Valle Hotel.

Cleanliness
Sky Valle Hotel, nestled in a picturesque locale, has garnered diverse feedback regarding its cleanliness. Visitors frequently mentioned the hotel environment and rooms being clean organized and well-maintained, which aligns with its reputation for excellence in hygiene. Many guests appreciated the clean accommodations and spotless surroundings, describing the hotel as having exceptional and impeccable cleanliness. Fresh towels were always available and the rooms were regularly cleaned, contributing to a very favorable impression.

However, some areas necessitate improvement. Several reviews highlighted recurring issues with cleaning standards, particularly concerning bathrooms, which occasionally had an unpleasant odor, mold on the walls and dirty showers. A few guests mentioned dusty rooms, leftover trash from previous occupants and unwelcome pests like spiders, indicating inconsistent cleaning practices. Common areas such as the pool and external surroundings also received criticism for neglect and insufficient cleanliness.

In addition to the cleanliness aspects, the hotel's infrastructure, including the pool and corridors, received feedback suggesting the need for better maintenance. The carpets, in particular, were noted to require more frequent vacuuming. Nonetheless, the attentive and professional management was commended for addressing issues without creating any hassle for the guests.

The hotel’s mascot, a beloved pet dog named Sky, was a delightful highlight for many, adding a warm and charming touch to the overall atmosphere. Additionally, the hotel's breakfast was praised for its variety and cleanliness, despite occasional reports of moldy pastries.

Overall, while Sky Valle Hotel stands out for its beautiful location, friendly service and certain impeccable cleaning standards, a focus on more consistent cleanliness and comprehensive maintenance would significantly enhance the guest experience.

Staff
Sky Valle Hotel's staff has received overwhelmingly positive feedback from guests, who often describe the team as very attentive, friendly and helpful. The reception service is particularly commendable with numerous mentions of efficient and polite receptionists who quickly assist guests upon arrival. Many reviews highlight the team's professionalism, proactive attitude and courteous behavior across all customer service interactions.

Guests consistently praise the warm and welcoming ambiance created by the staff and the exceptional service extends to all areas including the restaurant, where breakfast also garners frequent accolades. Politeness and kindness are recurring themes with staff members often going above and beyond to ensure a pleasant stay.

Despite some isolated incidents of less proactive service or minor confusion, the majority of guests report a high level of satisfaction with the hotel staff. Descriptions such as excellent, wonderful and exceptional frequently appear in reviews, underscoring the hotel's strong emphasis on hospitality and guest comfort. This consistent positive feedback indicates that Sky Valle Hotel maintains a committed and attentive team, contributing significantly to the overall guest experience.

Wi-Fi
Sky Valle Hotel offers an internet experience that varies significantly depending on your location within the premises. In some areas, particularly around the reception and certain rooms, guests benefit from a stable Wi-Fi connection and good quality internet. However, numerous guests have reported issues with weak, unstable or non-functional Wi-Fi, particularly in rooms and cottages. It seems the Wi-Fi service can be slow, sometimes even less efficient than 4G and there are instances where it only works in specific spots, like the bathroom or one corner of a room. Furthermore, the TV amenities have also faced criticism for having a poor signal and limited channel options. While there are pockets of reliable internet connectivity, those needing consistent and robust Wi-Fi for work or entertainment might face challenges during their stay at the hotel.

Pool
Sky Valle Hotel offers a heated pool that many guests found comfortable and beautiful. The pool area is well localized and described as a cozy and beautiful part of the hotel, featuring very good and clean swimming pools at times, although some reviews do note cleanliness issues. Numerous guests appreciated the warm temperatures of both the pool and jacuzzi, highlighting the pool's warmth as a positive aspect. The outdoor pool space and the leisure area are also praised for being nice.

However, there are significant concerns regarding the pool's size and maintenance. Many guests described the pool as small with some even comparing it to the size of a bathtub. Maintenance issues like peeling paint, cloudy water, broken floors and a generally neglected or dirty state have been reported by several visitors. The pool area itself is considered very simple and there were instances when the pool was closed for renovation or not available due to external circumstances.

The hotel also features heated adult and children’s pools, which are appreciated, but the indoor pool area can feel stuffy according to some reviews. The hot tub and jacuzzi, when operational, are often highlighted positively, though occasional issues with temperature and functionality were noted. While the heated pool remains a favorable aspect, consistent maintenance and cleanliness improvements are necessary to enhance the overall pool experience at Sky Valle Hotel.

Tennis
Sky Valle Hotel boasts a well-maintained tennis court, which is highly appreciated by guests. The court is part of the hotel's comprehensive outdoor leisure areas, providing an enjoyable sporting option for visitors. Some guests noted that ongoing renovations of the tennis court had a minimal impact on the overall visual appeal of the facility. However, there were occasional instances when the court and tennis kits were unavailable, causing minor inconvenience. Despite these intermittent issues, the presence of the tennis court adds significant value to the guest experience at the hotel.

Parking
Sky Valle Hotel offers a variety of parking options that have generally received positive feedback from guests. The majority of reviewers appreciated the ample and spacious parking facilities, noting that parking was easy to access and comfortable. The fact that parking is free of charge was frequently highlighted and appreciated.

For guests with cars, transportation to and from the hotel was straightforward, thanks to the accessible parking. While the hotel provides an external parking lot with no cover, which some found inconvenient, it includes on-site parking allowing for easy access. Despite the large parking spaces, there were occasional mentions of difficulties finding parking when the lot was full. The parking is not attended and there is no covered garage available, which a few guests pointed out as drawbacks.

Overall, the parking at Sky Valle Hotel is seen as generous and free, adding to the convenience for guests traveling by car, though the lack of covered garages and occasional difficulties when the lot is full were minor points of concern.

Family
Sky Valle Hotel is a quiet and family-friendly destination that has received positive feedback for its pleasurable and welcoming environment. It has proven to be an ideal spot for families with many guests highlighting their enjoyable stays with their children. The presence of an adorable dog named Sky has been particularly delightful for the younger guests, adding a charming touch to their experience.

Families can take advantage of numerous leisure facilities, including a game room, garden and a pool. These areas provide ample entertainment options for children, although some elements like the children's playground may need attention. Guests appreciated the hotel's pet-friendly policy and noted that it is a suitable place for vacationers with both children and pets.

Despite a few hiccups, such as the lack of a soccer ball and minor maintenance issues in some rooms, the hotel offers well-organized family apartments and spacious rooms that comfortably accommodate larger groups. The environment fosters intense family bonding and has been consistently praised for its solid family-oriented vibe.

Parents noted the hotel as a great space for family relaxation with good leisure spaces and activities for children. Many reviews mentioned that the hotel is in a privileged location for family attractions, making it a convenient base for exploring the area. Generally, the service is reported to be excellent, enhancing the overall family vacation experience.

In summary, Sky Valle Hotel stands out as a pleasant and joyful retreat for families, providing a variety of activities and spaces that cater to both kids and adults, ensuring a memorable stay for all.

3 Star
Sky Valle Hotel with its three-star rating, offers a stay characterized by its beautiful architecture and breathtaking views. Guests frequently highlight the tranquil and rejuvenating landscape that surrounds the hotel, adding to its charm and appeal. The serene atmosphere and picturesque scenery make it a delightful place to unwind and recharge.

While described as a standard three-star hotel, it is noted for being comfortable and straightforward, fitting well within the expectations for its category. Despite some mixed impressions about the cost-benefit ratio, many guests find it to be an excellent value, particularly praising it as one of the best cost-benefit options in Gramado. The balance between price and what is offered makes it a favorable choice for those seeking budget-friendly accommodations without compromising on the natural beauty of the location.

The front desk service receives commendation, contributing positively to the overall guest experience. However, some reviews mention the hotel appears older and suggest that maintenance and facilities align more closely with typical three-star standards. While some guests felt the cost didn’t quite match the benefit, the majority seem pleased with what Sky Valle offers, noting its good value for money.

In summary, Sky Valle Hotel excels in providing a peaceful and scenic environment complemented by a beautiful view. It stands out for its cost-effective accommodations consistent with its three-star rating, making it a solid choice for travelers seeking an affordable yet pleasing stay in Gramado.

Heated Pool
Many visitors to Sky Valle Hotel have shared their positive experiences with the hotel's heated pool with terms like deliciously heated and very hot water frequently mentioned. Guests appreciate the indoor, large and well-maintained thermal pool, which provides a warm and relaxing environment. Also included are a jacuzzi and dedicated children's pools, generating a family-friendly atmosphere. Despite overwhelmingly favorable reviews, a few noted that maintenance is required and, on some occasions, the pool was unavailable. Overall, the heated pool at Sky Valle Hotel is an outstanding feature, contributing significantly to guests' enjoyable stays.

Indoor Pool
Sky Valle Hotel offers an indoor heated pool that guests have mixed feelings about. Many appreciate the comfortable warmth of the thermal pool and the adjacent hot tub, which contribute to a relaxing experience. The heated pool has been described multiple times as pleasant and a valuable feature of the hotel. Families will find both adult and children's pools available, ensuring it caters to all ages.

However, the space around the pool seems to be a point of contention, as several reviews mention the indoor pool being quite small and often crowded. At times, guests have found the pool area closed for cleaning or maintenance, adding to the accessibility issues. Despite these drawbacks, the heated pool and thermal facilities are generally well-maintained and contribute positively to the overall aesthetic and comfort of the hotel's amenities. While some guests have found it difficult to use the pool due to the pandemic, the indoor pool area works effectively when accessible.

Dog Friendly
Sky Valle Hotel is a haven for dog lovers seeking a pet-friendly getaway. The star of the show is Sky, the hotel's charming and gentle mascot, who greets guests at the reception and lounges throughout the lobby and corridors, creating a welcoming atmosphere. Sky's presence is cherished by visitors, adding a warm and homely touch that beautifully complements the hotel's integration with nature.

Guests appreciate the hotel's open acceptance of pets, noting that it allows families to bring their beloved pets along. The hotel ensures pets feel at home, offering amenities like beds, blankets, food and water specifically for them. This considerate approach to pet hospitality extends to all guests, who are free to move around the hotel with their pets, enjoying the communal spaces without restrictions.

While there is an extra charge for pet lodging, which some find to be on the higher side, the overall experience of being able to travel with pets and the joyous interactions with Sky more than compensate for it. The dedication to animal care and respect for pets is evident throughout the property, making Sky Valle Hotel a preferred choice for those traveling with their furry companions.


Yes, Sky Valle Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Sky Valle Hotel.

Yes, Sky Valle Hotel welcomes dogs.

Yes, parking facilities are available at Sky Valle Hotel.

No, Sky Valle Hotel doesn't have a gym.

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