Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG
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Summary of reviewsHoliday Inn Express Hotel and Suites DFW-Grapevine by IHG, is highly regarded for its strategic location. Conveniently situated near the interstate and airport, it allows easy access to downtown Grapevine's vibrant attractions, dining spots and event venues. The area is notably safe, providing guests with a broad array of dining options, including well-known establishments like Olive Garden. Accessibility to essential points, combined with friendly staff and comfortable accommodations, make it an ideal choice for both leisure and business travelers.
Breakfast at the hotel receives consistent praise for exceeding expectations. Guests appreciate the variety and quality of the breakfast buffet, which features a range of hot options. Specific mentions of the delicious oatmeal and the friendly staff enhance the breakfast experience, making it a valued part of their stay. Though a few suggest improvements like adding bacon or extending breakfast hours, the overall feedback remains overwhelmingly positive.
The hotel rooms offer spaciousness and cleanliness, contributing to a pleasant stay. Comfortable beds, modern amenities and, in some cases, jacuzzis add a touch of luxury. While some guests mentioned minor issues such as occasional cleanliness lapses or the need for bathroom repairs, the general consensus leans towards a clean and comfortable experience.
Cleanliness throughout the property is commendable with many noting the meticulous upkeep of the rooms and common areas. Thick, soft towels and excellent water pressure in the showers were specifically appreciated, though a few pointed out areas for improvement, particularly regarding the pool's cleanliness and some facility maintenance.
The standout feature of this hotel is undoubtedly its exceptional staff. Guests consistently praise the friendliness and helpfulness of the hotel employees, from the efficient front desk team to the dedicated shuttle drivers. Special mentions of staff members, such as Jeannette and Jeremy, highlight their commitment to ensuring a pleasant stay. Their attentive and accommodating nature significantly enhances the overall guest experience.
The pool area receives mixed reviews. While some guests find it clean and enjoyable, others report issues with pool closures, cloudy water or lack of heating. Clearer communication and regular maintenance are suggested areas for improvement.
Beds at the hotel are generally described as extremely comfortable with the availability of both soft and firm pillow options catering to individual preferences. Although there were a few remarks about the beds being too stiff, the majority of guests reflect positively on the comfort and cleanliness.
Overall, Holiday Inn Express Hotel and Suites DFW-Grapevine offers a convenient, comfortable stay with exceptional service, making it an excellent choice for travelers seeking a quality experience.
Categories
Breakfast at the hotel receives consistent praise for exceeding expectations. Guests appreciate the variety and quality of the breakfast buffet, which features a range of hot options. Specific mentions of the delicious oatmeal and the friendly staff enhance the breakfast experience, making it a valued part of their stay. Though a few suggest improvements like adding bacon or extending breakfast hours, the overall feedback remains overwhelmingly positive.
The hotel rooms offer spaciousness and cleanliness, contributing to a pleasant stay. Comfortable beds, modern amenities and, in some cases, jacuzzis add a touch of luxury. While some guests mentioned minor issues such as occasional cleanliness lapses or the need for bathroom repairs, the general consensus leans towards a clean and comfortable experience.
Cleanliness throughout the property is commendable with many noting the meticulous upkeep of the rooms and common areas. Thick, soft towels and excellent water pressure in the showers were specifically appreciated, though a few pointed out areas for improvement, particularly regarding the pool's cleanliness and some facility maintenance.
The standout feature of this hotel is undoubtedly its exceptional staff. Guests consistently praise the friendliness and helpfulness of the hotel employees, from the efficient front desk team to the dedicated shuttle drivers. Special mentions of staff members, such as Jeannette and Jeremy, highlight their commitment to ensuring a pleasant stay. Their attentive and accommodating nature significantly enhances the overall guest experience.
The pool area receives mixed reviews. While some guests find it clean and enjoyable, others report issues with pool closures, cloudy water or lack of heating. Clearer communication and regular maintenance are suggested areas for improvement.
Beds at the hotel are generally described as extremely comfortable with the availability of both soft and firm pillow options catering to individual preferences. Although there were a few remarks about the beds being too stiff, the majority of guests reflect positively on the comfort and cleanliness.
Overall, Holiday Inn Express Hotel and Suites DFW-Grapevine offers a convenient, comfortable stay with exceptional service, making it an excellent choice for travelers seeking a quality experience.
3-Star Hotel
Located in Grapevine, this hotel is near DFW Airport, offering comfortable accommodations and complimentary breakfast. Ideal for travelers needing airport proximity.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Children's Pool
Guest Reviews
The Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG, is celebrated for its superb location. Positioned conveniently near the interstate and the airport, it offers easy access for travelers. Guests highlight its proximity to downtown Grapevine with a variety of restaurants and attractions just a stone's throw away. It's an ideal spot for visitors exploring the Grapevine district with many appreciating its closeness to event venues, shops and the bustling Main Street. Dining options abound in the safe area around the hotel with well-known establishments like Olive Garden nearby. The hotel earns praise for its great, convenient location, making it easy for guests to navigate to various points of interest, whether it be Gateway Church, local dining spots or essential freeway connections. Overall, the strategic placement combined with friendly staff and comfortable accommodations marks it as a perfect stay for both leisure and business travelers.
At the Holiday Inn Express Hotel and Suites DFW-Grapevine, guests consistently appreciate the breakfast offerings. Many have noted that the breakfast was better than expected and described it as great or wonderful. The breakfast buffet stands out with a variety of foods, including hot options, making it delicious and filling. Guests have particularly enjoyed the oatmeal and appreciated the good variety and quality available. A few reviews suggested minor improvements, such as the addition of bacon or extended breakfast hours, but overall, the breakfast experience was positively highlighted by most. Additionally, the friendly staff and clean dining facilities added to the positive breakfast experience, making it a valued part of their stay.
The rooms at Holiday Inn Express Hotel and Suites DFW-Grapevine offer a mix of features, creating a comfortable stay for guests. Several reviews highlight the spaciousness of the rooms and the cleanliness as strong points, making a stay there quite pleasant. Many guests appreciate the cosy and comfy beds, along with modern amenities that add to the convenience. Some rooms even feature a jacuzzi, adding a touch of luxury.
The hotel's location is another advantage with easy airport access via a shuttle service, although this might lead to missing the complimentary breakfast if leaving early. The staff receive high marks for friendliness and accommodation, contributing to a positive atmosphere.
However, not everything is flawless. Some reviews mention that certain rooms felt old and there were occasional concerns about cleanliness in overlooked areas. Issues like strong bleach smells, uncomfortable mattresses and the need for bathroom repairs were cited by a few guests. Despite these drawbacks, the overall impression leans towards a clean and comfortable experience, stained only by some specific shortcomings.
Guests have shared a variety of opinions about the beds at Holiday Inn Express Hotel and Suites DFW-Grapevine. Many found the beds to be extremely comfortable, highlighting the clean and cozy environment. Several reviews praised the availability of pillow choices, offering both soft and firm options to cater to individual preferences. However, there were a few remarks about the beds being too stiff or even rock-hard with some guests experiencing discomfort. Overall, the majority of comments reflect a positive experience with the beds, noting their comfort and cleanliness.
The Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG, is praised for its clean and comfortable rooms. Many guests mention the overall cleanliness of the property and appreciate the attention to detail in maintaining a tidy environment. The rooms are described as clean and comfortable with some noting the availability of thick, soft towels. Guests also found the water pressure in the shower to be excellent and enjoyed amenities like jacuzzis in some rooms. The staff receives positive remarks for being extremely friendly, which adds to the welcoming atmosphere.
However, there are a few concerns noted by guests. Some rooms and facilities are showing signs of wear and tear with broken floor tiles being mentioned. A few reviewers pointed out that the cleanliness could be improved, particularly regarding the pool area, which some found to be unpleasant. Additionally, there were occasional issues with room amenities like toilets.
Overall, despite some minor drawbacks, the hotel delivers a generally clean and comfortable stay, making it a good value for money, especially for travelers prioritizing cleanliness.
At the Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG, the standout feature is undoubtedly the exceptional staff. Across numerous guest reviews, visitors consistently praise the friendliness, helpfulness and welcoming nature of the hotel employees. From the moment guests arrive, the front desk staff make check-in a breeze with their courteous and efficient service. Notable mentions include team members like Jeannette, who have left a lasting positive impression.
The entire team—from receptionists to shuttle drivers—are dedicated to ensuring a pleasant stay, often going above and beyond in their roles. Jeremy, the manager, has even been known to personally drive guests to the airport, showcasing the staff's commitment to service. Whether you’re interacting with the reception desk or simply seeking assistance during your stay, expect to find staff members who are attentive, accommodating and genuinely friendly, making your experience at this hotel truly remarkable.
The pool at Holiday Inn Express Hotel and Suites DFW-Grapevine receives mixed reviews from guests. While some visitors describe the pool as good and great, noting the cleanliness of both the pool and the rooms, several encountered significant issues. There are mentions of the pool being closed all weekend or out of service, often without prior notice to guests. Additionally, some reviews pointed out that the pool water was cloudy or that the pool was not open or heated, even in warm weather. The jacuzzi in some rooms also faced operational problems. Overall, the pool area has received both praise and criticism from guests, highlighting the need for clearer communication and regular maintenance.
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Location
Breakfast
Rooms
The hotel's location is another advantage with easy airport access via a shuttle service, although this might lead to missing the complimentary breakfast if leaving early. The staff receive high marks for friendliness and accommodation, contributing to a positive atmosphere.
However, not everything is flawless. Some reviews mention that certain rooms felt old and there were occasional concerns about cleanliness in overlooked areas. Issues like strong bleach smells, uncomfortable mattresses and the need for bathroom repairs were cited by a few guests. Despite these drawbacks, the overall impression leans towards a clean and comfortable experience, stained only by some specific shortcomings.
Beds
Cleanliness
However, there are a few concerns noted by guests. Some rooms and facilities are showing signs of wear and tear with broken floor tiles being mentioned. A few reviewers pointed out that the cleanliness could be improved, particularly regarding the pool area, which some found to be unpleasant. Additionally, there were occasional issues with room amenities like toilets.
Overall, despite some minor drawbacks, the hotel delivers a generally clean and comfortable stay, making it a good value for money, especially for travelers prioritizing cleanliness.
Staff
The entire team—from receptionists to shuttle drivers—are dedicated to ensuring a pleasant stay, often going above and beyond in their roles. Jeremy, the manager, has even been known to personally drive guests to the airport, showcasing the staff's commitment to service. Whether you’re interacting with the reception desk or simply seeking assistance during your stay, expect to find staff members who are attentive, accommodating and genuinely friendly, making your experience at this hotel truly remarkable.
Pool
Yes, Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG.
No, Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG.
Yes, Holiday Inn Express Hotel and Suites DFW-Grapevine by IHG has a gym.
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