Best Western PLUS Elixir Grasse

Grasse 43.64814200, 6.93739500 , Rue Martine Carol (Show on Map)
7.9
Good


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Summary of reviewsBest Western PLUS Elixir Grasse receives high marks for its location, which balances tranquility and convenience. Nestled about five minutes by car from Grasse's city center, the hotel offers peaceful surroundings with easy access to the city's attractions, major roads and neighboring cities. Guests particularly appreciate the free and secure parking facilities, which enhance travel convenience around the Côte d'Azur.

The breakfast service garners positive feedback for its variety, quality and freshness with options that cater to diverse tastes and dietary needs. Despite some complaints about the cost and timing, the overall sentiment is that the breakfast experience is enjoyable, complemented by attentive staff and a clean dining area.

Dinner at the hotel restaurant is praised for its delicious and varied menu, including standout dishes like steak paired with local red wine. The terrace dining and perfect service further elevate the experience. However, the restaurant's limited hours and occasional closures can lead to inconvenience, highlighting the importance of checking availability in advance.

Rooms are well-regarded for their spaciousness, comfort and cleanliness. Superior and executive rooms particularly stand out for their amenities like coffee machines and bottled drinks. Nevertheless, some guests find standard rooms to be small, dark and in need of modern updates. Despite these critiques, the overall comfort and cleanliness remain positive aspects.

Cleanliness throughout the hotel is generally commendable with well-maintained common areas, pool and rooms. Some isolated incidents of inadequate housekeeping do exist, but they are overshadowed by the consistent quality of cleanliness noted by the majority of guests.

The staff at Best Western PLUS Elixir Grasse receive accolades for their friendliness, professionalism and attentiveness. Positive interactions with the reception, restaurant and cleaning staff contribute to a welcoming and pleasant atmosphere. While minor communication issues have been noted, the overall guest experience with the staff is highly favorable.

The pool is another highlight, appreciated for its cleanliness and well-maintained facilities. Guests enjoy lounging by the large pool in the serene garden setting, although a few suggest improvements like heating the pool for added comfort.

Parking is a notable advantage with ample, secure and conveniently located spaces that cater well to guests with vehicles. While finding a spot can occasionally be challenging during peak times, the overall parking experience is positive and enhances convenience for those exploring the area by car.

For families, the hotel offers suitable accommodations and a family-friendly environment, though there are some areas for improvement, such as expanding the children's menu and addressing noise from young guests.

The comfort of the beds is mostly well-received, contributing significantly to the overall stay experience. While there are some calls for updates to bedding and concerns over mattress quality, the positive feedback on comfort prevails.

In summary, Best Western PLUS Elixir Grasse excels in providing a tranquil yet accessible location, high-quality breakfast and dinner experiences, commendable cleanliness and exceptional service. While minor areas for improvement exist, particularly in room updates, restaurant availability and Wi-Fi reliability, the hotel remains a solid choice for both leisure and business travelers.
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Hotel near Golf Courses
This hotel is adjacent to a golf course and is conveniently located close to Grasse's three main golf courses. It lists a golf course within 2 miles as an amenity. [Search Result 3, 9, 12 from previous step]

Hotel Taking Steps Towards Sustainability
This hotel participates in Best Western's 'BE GREEN' program. It features an automatic AC cut-off when windows are open, uses LED lighting, and has electric car charging points. The hotel also actively sorts waste and combats food waste through a partnership with TO GOOD TO GO.

Hotel for Honeymoon
Located in Grasse, this hotel offers modern accommodations, a swimming pool, and a convenient location for exploring the perfume capital. The comfortable amenities and friendly service make it a good option for a honeymoon stay.

Hotel with Spa
This hotel features a wellness center where guests can enjoy massages. It is also well-equipped to ensure a comfortable and relaxing stay.

Family Friendly Hotel
The hotel is located close to the center of Grasse and offers family rooms and a swimming pool. The hotel also has a restaurant, Elixir, where families can enjoy local cuisine based on Provencal herbs and spices.

Dog Friendly Hotel
This hotel allows pets of any size and is conveniently located. It provides comfortable, air-conditioned rooms and complimentary wireless internet access, ensuring a pleasant stay for guests traveling with dogs.

Business Hotel
This 4-star hotel has a dedicated business area, air-conditioned meeting rooms with natural light, and A/V equipment. It also features free WiFi, a restaurant, and express check-out, catering to the needs of business travelers. The hotel has 4 meeting rooms and 95 square meters of event space.

Hotel with Parking
This hotel offers free parking, providing convenient on-site parking for guests.

Accessible Hotel
This hotel provides elevator access to all floors and parking for the physically challenged. It also offers multilingual staff and a 24-hour front desk to assist guests with any needs.

Hotel with Gym
Features an onsite fitness center with a treadmill. Also offers a sauna and spa for post-workout relaxation. The hotel is located close to the center of Grasse and provides easy access to explore the city.

4-Star Hotel
This hotel features a garden around the pool and a spacious terrace for the bar and restaurant. It offers a blend of comfort and amenities suitable for both leisure and business travelers, with well-regarded service and facilities.

Hotel with Outdoor Pool
This 4-star hotel includes a beautiful and clean outdoor pool. Guests can also enjoy the convenience of a poolside bar.

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Room Types
Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.

Comfort Twin Room Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 2 beds.

Comfort Queen Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 1 bed.

Privilege Queen Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features air conditioning, soundproof walls, a minibar, a coffee machine and a flat-screen TV with satellite channels. The unit has 1 bed.

Family Queen Room with Two Single Beds Offering free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with satellite channels, soundproof walls, a wardrobe and a safe deposit box. The unit has 3 beds.

Privilege Twin Room Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. This twin room is air-conditioned and features a flat-screen TV with satellite channels, soundproof walls, a minibar and a coffee machine. The unit offers 2 beds.

Privilege King Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar and a coffee machine. The unit offers 1 bed.

Junior Suite This suite has a minibar, a coffee machine and a flat-screen TV with satellite channels.

Guest Reviews
7.9
Good
Location
The location of Best Western PLUS Elixir Grasse is often noted for its convenience and accessibility, making it an ideal choice for travelers looking to explore neighboring cities and the picturesque region around Grasse. The hotel is situated about 5 minutes by car from the city center of Grasse, providing easy access while maintaining a quiet, peaceful setting away from the hustle and bustle. Its secluded atmosphere, surrounded by greenery and offering views of the pool, ensures a restful stay.

The hotel's proximity to key attractions like the famed perfume houses of Grasse and facilities such as pizzerias, pharmacies and bus stops adds to its appeal. Free parking and secure car park facilities are highlights for guests with vehicles, facilitating easy travel around the Côte d'Azur. While the location is not within immediate walking distance of the old town, the availability of public transport and the proximity to major roads make commuting straightforward.

Most guests appreciate the balance between the peaceful, tranquil environment and the convenience of the location, which is also excellent for business visitors with appointments in Grasse. The geographical setting allows for easy excursions around the area, including trips to Cannes and other nearby destinations. Overall, the hotel’s location is highly regarded for its practicality and serenity, perfect for both leisurely stays and business visits.

Breakfast
The breakfast at Best Western PLUS Elixir Grasse receives praise for its variety, quality and abundance. Guests enjoy a plentiful and diverse spread, featuring high-quality and fresh products, including pastries, bread, fruit juices, coffee and even salmon. The breakfast buffet is often described as generous, hearty and suitable for all tastes with some guests highlighting the pleasant experience of dining by the pool.

However, there are several mentions of the breakfast being expensive with many guests feeling the cost is too high for what is offered. Complaints also include a non-extended breakfast schedule with service ending at 9:30 am and occasional comments about repetitive or boring options. Despite these criticisms, the overall consensus is that the breakfast is very good with excellent and varied options that cater to different preferences.

The attentive customer service and the cleanliness of the breakfast room add positively to the experience, making the morning meal a highlight for many during their stay at the hotel.

Dinner
The dining experience at Best Western PLUS Elixir Grasse presents a variety of aspects to consider for potential guests. On the positive side, the food quality itself received commendations, described as delicious and incorporating a variety of meat, fish and vegetarian options. The steak paired with a local red wine, in particular, was highlighted as a stand-out selection. Guests enjoyed excellent dinners on the terrace and praised the perfect service provided by the restaurant staff. The overall dinner experience, while somewhat modest in selection, often left guests satisfied with good quality meals at reasonable prices.

However, there are notable limitations. The restaurant's limited menu and operating hours were frequently mentioned with specific closures on significant dates such as December 31st and weekends. Many guests arrived to find the restaurant unexpectedly closed, leading to inconvenience, especially given the absence of nearby dining alternatives. This situation sometimes compelled guests to resort to food delivery services. Additionally, some dishes received mixed reviews with some arriving cold or overly spicy.

In summary, while the quality of dinner at Best Western PLUS Elixir Grasse can be excellent, it is important to check restaurant availability in advance due to limited hours and occasional closures.

Rooms
The Best Western PLUS Elixir Grasse offers both positives and some areas for improvement when it comes to their rooms. Many guests appreciate the spaciousness and cleanliness of the rooms with some highlighting the comfort of the beds and the quality of the amenities like coffee machines and free drink bottles. The rooms are often described as well-designed and equipped, making for a satisfactory stay particularly in superior and executive rooms.

However, recurring feedback mentions that numerous rooms are small, dark and outdated with some travelers feeling they do not meet the expectations of a four-star hotel. Storage space issues and high positioning of shelves have also been noted. Despite the small size of many rooms, the cleanliness and functionality remain commendable.

Overall, the rooms are seen as comfortable and clean, but could benefit from modern updates and larger spaces to enhance guest satisfaction.

Beds
Despite some mixed feedback, the beds at Best Western PLUS Elixir Grasse generally have positive reviews from guests. Most visitors found the beds to be very comfortable with particular praise for the pillows and mattresses. Words such as good, great and excellent frequently appear in descriptions of the bedding. Many mentioned that the beds contributed significantly to their overall comfort during their stay.

However, it's worth noting that some guests encountered issues with the bedding. A few reviews mention the need for urgent renewal of the bedding and note some discomfort due to worn-out mattresses and soft beds. Additionally, there were comments about the beds being too small and the pillows being too thin.

Overall, the consensus tilts towards a positive experience with the beds, although there are areas that could benefit from improvement.

Cleanliness
Upon visiting the Best Western PLUS Elixir Grasse, guests generally have high praise for the hotel's cleanliness, highlighting a number of positive aspects that make the stay comfortable and pleasant. The common areas and pool are consistently noted for being clean and well-maintained, contributing to an overall tidy environment. The rooms receive mixed reviews, but many guests appreciate their cleanliness and find them to be comfortable and quiet. The property itself is described as clean, up-to-date and tastefully decorated with a cozy and quiet atmosphere that is particularly welcoming.

However, some guests experienced issues such as dust on dressers, leaking bathroom sinks and stained walls, indicating that certain areas could benefit from more attentive upkeep and maintenance. Despite this, the majority of feedback points to a high standard of cleanliness, particularly in the rooms and common areas and attentive cleaning staff. While there are occasional lapses in housekeeping services, such as late room cleaning or forgotten tasks, these seem to be exceptions rather than the rule.

Overall, Best Western PLUS Elixir Grasse is notable for its clean and comfortable accommodations, making it a solid choice for visitors looking for a tidy and serene place to stay in the heart of Grasse.

Staff
The staff at Best Western PLUS Elixir Grasse generally receive positive remarks for their friendly, attentive and professional demeanor. Many guests mentioned that the staff were helpful, accommodating and welcoming across various areas of the hotel, including reception and the restaurant. Several reviews highlight the staff's kindness, politeness and their ability to provide excellent customer service, thus enhancing the overall guest experience.

Despite mostly favorable feedback, some guests experienced issues with staff at the reception, pointing to difficulties with communication in English and moments of unhelpfulness or lack of attentiveness. However, these less positive comments were outnumbered by praise for the team’s courteousness and efficiency, suggesting a primarily positive interaction with the hotel's personnel.

Specific praises were for the attentive service at the restaurant, the welcoming reception and the overall friendliness and warmth of the employees. Guests appreciated the constant smiles and the staff’s ability to quickly recognize and cater to their preferences. The cleaning staff were noted for their competence and pleasant attitude as well. Overall, the staff at Best Western PLUS Elixir Grasse are recognized for their excellent service and commitment to hospitality, making guests feel well-received and looked after.

Wi-Fi
The Best Western PLUS Elixir Grasse offers a generally positive experience with very kind and smiling staff. However, there are some issues with the hotel's internet services. Guests have frequently mentioned that the Wi-Fi connection is poor, often cutting out and being slower than expected. While there are mentions of good wifi speed, this does not seem to be the norm. Overall, guests might find the Wi-Fi connection unreliable and unsuitable for activities such as team conferences.

Spa
The 'Best Western PLUS Elixir Grasse' features a beautiful and serene spa, providing guests with a relaxing and spa-like atmosphere. Those who experienced the services appreciated the nice massages available at the wellness center. The staff is noted for being attentive and ensuring a pleasant experience. However, guests should be aware that the sauna incurs an additional charge and there were occasional reports of the spa being closed or having maintenance issues. Despite these minor setbacks, the spa area overall received positive feedback for its superb ambiance and facilities like the jacuzzi and sauna.

Pool
The pool at Best Western PLUS Elixir Grasse receives a significant amount of praise from guests, making it a key feature of the hotel. Many reviews highlight the pool as beautiful, well-maintained and clean, offering a lovely and pleasant area for relaxation. Guests appreciate the outdoor setting with several mentioning the charming garden and comfortable sun loungers. The pool's large size and accessibility add to the overall positive experience, making it great for unwinding after a day of exploring.

However, a few reviews mention areas for improvement. Some guests noted issues with cleanliness and maintenance, while others commented on the pool’s temperature, suggesting that a heated option would be beneficial. Despite these minor concerns, the general consensus is highly favorable with many visitors enjoying the refreshing and secure environment that the pool provides.

Parking
Visitors to the Best Western PLUS Elixir Grasse have a lot to say about the parking facilities at the hotel and largely, the feedback is positive. Guests appreciate the availability of secure parking, noting it as a significant advantage. Many highlight the ample and spacious parking areas, describing them as easy to access and conveniently located right next to the hotel. The free indoor parking facility receives consistent praise for its convenience and security with some mentioning that the parking is monitored at night for added peace of mind.

While several reviews mention that the parking space is plentiful and adequate for most needs, there are some who encountered challenges. A few guests reported difficulties in finding available spots, especially during peak times and observed the parking area to sometimes be small and unable to accommodate all cars. Nonetheless, for those who did find space, the process appeared straightforward and hassle-free.

Overall, the secure, free parking options at Best Western PLUS Elixir Grasse are well-received, making it a plus for travelers driving to the hotel. The presence of both large and private parking areas contributes to a positive experience for most guests, despite occasional limited availability during busy periods.

Family
The Best Western PLUS Elixir Grasse receives mixed reviews regarding its suitability for families, particularly those with young children. Many guests find the hotel to be family-friendly with several mentioning that family rooms are suitable and satisfactory for a comfortable stay. Some positive remarks highlight the hotel's family environment and note that it is an appropriate place for family stays with guests expressing a desire to return with their families. However, there are some criticisms, such as limited children's menu options and noise issues caused by children late at night. The presence of a kids club is noted among the more favorable observations, adding to the family-friendly appeal of the hotel.

4 Star
The Best Western PLUS Elixir Grasse aims to present itself as a four-star establishment, offering facilities such as gym and meeting room spaces and adequate family-friendly services. However, a significant number of guests have expressed dissatisfaction with the hotel's claim to four-star status. Phrases from reviews suggest that many found the rooms and bathrooms outdated and not sufficiently clean, which one would not expect from a four-star hotel. The dilapidation of the bathroom door and poor room cleanliness were particularly noted as surprising for a hotel of this supposed caliber. Some reviewers felt that the overall value and quality of services did not justify the price paid, leading to repeated suggestions that the hotel should be rated at three stars instead. Communication from the hotel is also described as marketing-oriented rather than responsible, further detracting from its credibility as a true four-star venue. Despite these issues, the hotel is still seen as a deserving establishment in certain respects, just perhaps not on par with the standards expected of a four-star rating.

Business
For business travelers, the Best Western PLUS Elixir Grasse provides a range of appealing facilities and services. The hotel features rooms that cater well to business needs, maintaining a professional atmosphere with a focus on calmness and comfort. Secure parking and lockable rooms add an extra layer of convenience and security for guests. The hotel offers a business center service which is beneficial for those needing to conduct work on-site. While the location might not be the most easily accessible for business, the overall experience combines professional hospitality with essential amenities, making it a good choice for a business trip.

Accessible
The Best Western PLUS Elixir Grasse boasts commendable accessibility features catering to guests with disabilities. The hotel's location is easily reachable by car and offers convenient access from the highway. Guests have highlighted the free parking, specifically mentioning its suitability for handicap accessibility. The rooms are noted for being accessible and convenient, ensuring a comfortable stay for all. While an accessible review isn't available, the feedback primarily emphasizes good overall accessibility despite a comment about the door not being wheelchair accessible.

Outdoor Pool
The outdoor pool at Best Western PLUS Elixir Grasse has received numerous commendations for its overall quality and ambiance. Guests appreciate the pool's good condition, noting it is well-maintained and clean, situated in a peaceful environment that adds to its charm. The pool is of a good size, offering ample space for swimming and relaxation. The area around the pool is described as beautiful and secure, providing a safe and enjoyable swimming experience. Additionally, the pool area offers a pleasant, relaxing atmosphere with a nice view, making it a highlight of the hotel's outdoor facilities.

Romantic
Nestled in the charming town of Grasse, the Best Western PLUS Elixir offers a cozy and romantic atmosphere perfect for couples looking for an intimate getaway. Guests frequently highlight its romantic location and the stunning romantic views, which set the stage for a memorable experience. Despite a few mentions suggesting it's not ideal for a romantic weekend, the overall impression remains positive, painting it as an idyllic spot for romance. With its charming ambiance, the hotel provides an inviting backdrop for lovebirds seeking a romantic escape.


Yes, Best Western PLUS Elixir Grasse has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Best Western PLUS Elixir Grasse.

Yes, Best Western PLUS Elixir Grasse welcomes dogs.

Yes, parking facilities are available at Best Western PLUS Elixir Grasse.

Yes, Best Western PLUS Elixir Grasse has a gym.

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