Porto da Serra Hotel

Gravata -8.20572900, -35.57249200 , Rua 04 De Outubro, 629 A (Show on Map)
8.9
Excellent


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Summary of reviewsPorto da Serra Hotel is widely praised for providing a comfortable and enjoyable stay, particularly noted for its excellent location, attentive staff, and inviting amenities. Conveniently situated near the city center, the hotel offers easy access to local attractions, shops, and dining options, making it an attractive choice for guests with or without transportation. The hotel's modern and well-maintained facilities, including a popular pool area with heated jacuzzis, contribute significantly to the positive experiences shared by visitors.

Breakfast at the hotel is frequently highlighted as a standout feature, offering a delicious and varied selection that includes regional delicacies, which many find delightful. The rooms are spacious, clean, and comfortable, with many featuring balconies and additional comforts like hammocks, enhancing the restful experience. The impeccable cleanliness throughout the hotel supports a cozy and organized environment, further complemented by the pleasant and professional service provided by the hotel's staff.

Families will find Porto da Serra Hotel particularly welcoming, with amenities and activities designed to entertain children, such as a well-maintained playground and a Sunday children's entertainer. The family-friendly atmosphere is enriched by the cheerful ambiance and helpful staff, making it an appealing destination for family getaways.

While the hotel receives commendation across numerous aspects, a few areas such as the dinner service hours, Wi-Fi reliability, and size of certain bathroom facilities are noted for potential improvement. Despite these minor drawbacks, the collective reviews reflect a positive consensus, making Porto da Serra Hotel a commendable choice for travelers seeking comfort, relaxation, and a family-oriented atmosphere.
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Categories
Hotel with Swimming Pool
This hotel features an inviting pool and jacuzzi area. It offers a peaceful and relaxing stay with beautiful gardens and swimming pool.

  Outdoor Pool  


Business Hotel
This hotel provides a business center and meeting/banquet facilities. It includes complimentary wireless Internet access, desks, and phones in the rooms. The hotel also offers a restaurant, a fitness center, and a 24-hour front desk, catering to business travelers' convenience.

Hotel with Parking
Porto da Serra Hotel provides free private parking. The hotel features an outdoor swimming pool, gym, restaurant, and bar, offering a range of facilities for guests with parking needs.

Hotel with Gym
The hotel includes a gym, outdoor pool, restaurant, and bar. These amenities support a balanced lifestyle, accommodating both exercise and leisure preferences.

Hotel with Outdoor Pool
Porto da Serra Hotel features an outdoor pool, gym, restaurant and bar. The hotel also offers a Jacuzzi and table tennis, providing options for both relaxation and activities by the pool area.

Family Friendly Hotel

Room Types
Deluxe Double or Twin Room This air-conditioned room offers a LED TV with cable channels, plus a minibar. The private bathroom includes a hot shower. Wi-Fi and parking are free.

Deluxe Triple Room This air-conditioned room offers a LED TV with cable channels, plus a minibar. The private bathroom includes a hot shower. Wi-Fi and parking are free.

Deluxe Single Room with Balcony The single room features a balcony.

Deluxe Bungalow The unit has 1 bed.

Guest Reviews
8.9
Excellent
Location
Porto da Serra Hotel enjoys a generally favorable reputation for its location, though opinions vary slightly among guests. Many commend its prime position, highlighting its proximity to the city center and easy access to local attractions, shops, and lively bars and restaurants. This makes it convenient, especially for those who drive, with ample parking available. The hotel is situated in a quiet, safe, and clean neighborhood, which adds to the overall pleasant experience offered by the establishment. The hotel's modern and well-maintained facilities, including amenities such as a hot tub and pool, complement its excellent location.

However, some guests note the hotel's distance from the bustling tourist center, finding it a bit challenging to reach attractions on foot. This aspect may be less inconvenient for those with a vehicle, but it can pose a challenge for pedestrians. Despite these few criticisms, the hotel's structure, cleanliness, and exceptional breakfast, paired with attentive staff, contribute greatly to the positive reviews. For those seeking a blend of comfort and accessibility to key locales in Gravatá, Porto da Serra Hotel is a commendable choice.

Breakfast
Porto da Serra Hotel has garnered considerable praise for its breakfast offerings. Many guests have noted the breakfast as a standout feature, highlighting its variety and taste. Described as excellent, wonderful, and delicious, the breakfast at Porto da Serra Hotel often impresses with its diverse assortment of options. Diners can expect a selection that includes regional delicacies, which adds a distinctive touch to the experience. The breakfast is also well-served, with many reviewers appreciative of the attentive and helpful staff.

However, there are some mixed opinions. While the breakfast is generally applauded for its richness and diversity, a few reviews suggest room for improvement. Some guests feel that the freshness and variety could be enhanced, with suggestions for adding items like tapioca or omelets. There were also occasional remarks about the breakfast being simple or not fully aligned with the expectations set by the hotel's daily rate.

Overall, Porto da Serra Hotel’s breakfast is noted for its quality and quantity, making it a pleasant start to the day for most guests, yet it does face some criticism regarding consistency and variety.

Dinner
The dining experience at Porto da Serra Hotel offers a mix of positive and challenging aspects. Guests appreciate the tasty and varied menu, suggesting that the culinary offerings have the potential to delight diners. Despite this, the restaurant has limited hours, closing as early as 7 PM during the week, which some guests find inconvenient, especially given the hotel's somewhat remote location. This early closure necessitates traveling elsewhere for dinner, which might not be ideal for all visitors. Additionally, among the limited dinner options, a few have noted issues with food preparation, pointing out that dishes like the picanha can sometimes be overcooked. Service can also be inconsistent, with reports of long wait times due to limited staff. Overall, while the food quality can be enjoyable, the operating hours and service might not meet every guest's expectations.

Rooms
Porto da Serra Hotel offers a largely positive experience for guests with its clean and comfortable rooms being frequently mentioned highlights. Most accommodations are spacious and boast modern facilities, with many rooms featuring balconies that provide delightful views of the pool area. The addition of hammocks on the balconies adds an extra element of relaxation for visitors. Guests have praised the impeccable cleanliness and the pleasant, fragrant bed linens that contribute to a cozy environment.

The well-furnished rooms provide comfort with various layouts, making for a pleasant and organized stay. The leisure area, although described as small, is noted to be enjoyable and enhances the overall experience. Additionally, the hotel excels in its service, which guests find to be both efficient and attentive.

However, some reviews expressed concerns over bathroom sizes and cramped spaces in triple and quadruple rooms, which would benefit from more generous spacing. Despite these minor setbacks, the majority of guests appreciate the spacious and comfortable accommodations, complemented by an excellent breakfast. The presence of heated jacuzzis and the new, modern amenities further cement Porto da Serra Hotel as a favorable choice for travelers.

Beds
Porto da Serra Hotel offers a generally positive sleeping experience, with guests frequently highlighting the comfort of the beds as a notable feature. Many reviews mention the beds being comfortable, and the rooms being very comfortable overall, contributing to a restful stay. While a few comments suggest that the beds and pillows could be more comfortable, the majority of feedback emphasizes comfort. Additionally, guests appreciate the spacious and well-furnished rooms. The courteous and kind staff at the reception also enhance the overall experience. Guests are impressed by the hotel's jacuzzis, which are mentioned as a standout amenity.

Cleanliness
Porto da Serra Hotel receives high praise for its cleanliness, with numerous guests highlighting the impeccable and very clean state of the premises. Rooms and restrooms are frequently noted as being extremely clean and well-maintained, contributing to a pleasant and organized environment throughout the hotel. Guests appreciate the harmonious and cozy ambiance, as well as the excellent organization which complements the comfortable experience offered by the hotel. While most reviews focus on the outstanding hygiene and upkeep, a few mention areas needing improvement, such as occasional musty smells or maintenance required for specific facilities like the staircase and Jacuzzis. Despite these minor observations, the general consensus is that Porto da Serra Hotel offers a clean, organized, and comfortable stay with friendly service and a good breakfast experience.

Staff
The reviews for Porto da Serra Hotel highlight a consistent theme of exceptional service, marked by the attentiveness and professionalism of its staff. Guests frequently commend the team for their friendliness and ability to provide helpful, polite, and prompt service, often going above and beyond to resolve issues efficiently. Visitors emphasize the hospitality of the receptionists and the cordiality throughout the establishment, contributing to a welcoming atmosphere. Additionally, the staff's skill and dedication to ensuring guest comfort have not gone unnoticed, with many mentions of the excellent service provided across all areas of the hotel. Despite an occasional note for improvement, the dedication and courteous nature of the staff clearly leave a lasting positive impression on visitors.

Wi-Fi
The overall feedback about the Wi-Fi at Porto da Serra Hotel suggests that the internet service is notably unreliable and inconsistent. While some guests have experienced moments of good connectivity, many mention frequent issues such as disconnections, poor signal strength, and slow speeds. The Wi-Fi appears to struggle particularly during rainy weather, adding to the frustration. In some cases, guests found it difficult to perform basic online activities such as streaming. On rare occasions, when the hotel had fewer guests, the Wi-Fi did perform better, indicating potential bandwidth limitations. Despite the positive remarks from some, the general consensus points to significant room for improvement in the hotel's Wi-Fi infrastructure.

Pool
The Porto da Serra Hotel offers a truly inviting pool area that has garnered positive feedback for its excellent features and amenities. Guests frequently highlight the wonderful and spacious pool, which is enhanced by well-maintained jacuzzis that provide a clean and relaxing experience. The heated jacuzzis are particularly praised for adding a touch of luxury and relaxation to visitors' stays. Families and couples alike appreciate the setup, which includes a dedicated area for children. The pool area is described as very pleasant, contributing significantly to the hotel's appeal. Despite a minor note about cleanliness and the early closing time of the pool bar, the overall structure of the pool and hot tub area supports an enjoyable and refreshing stay, well-suited for both leisure and relaxation. Additionally, its central location within the hotel complex makes it a convenient spot for guests to indulge in moments of fun and relaxation.

Family
Porto da Serra Hotel shines as a superb destination for families looking for a getaway with plenty of activities for kids. The hotel is equipped with a well-maintained playground that keeps children entertained, making it an excellent choice for those traveling with the younger crowd. Families can expect a pleasant and family-friendly atmosphere, complemented by a cheerful ambiance throughout the property.

The hotel infrastructure is commendable, featuring ample parking and an engaging pool area with jacuzzis, providing leisure options for both kids and adults. A children's entertainer is available on Sundays, adding an extra layer of fun for the little ones. The accommodations are thoughtfully designed for families, ensuring a comfortable and relaxing stay.

Guests frequently praise the helpful and friendly staff, which contributes to the cozy and welcoming environment of the hotel. Overall, Porto da Serra Hotel offers a great experience for families, with the promise of creating wonderful moments together, making it a choice worth returning to multiple times.


Yes, Porto da Serra Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Porto da Serra Hotel.

No, Porto da Serra Hotel doesn't allow dogs.

Yes, parking facilities are available at Porto da Serra Hotel.

Yes, Porto da Serra Hotel has a gym.

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