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Summary of reviewsStifford Hall Hotel Thurrock receives widespread praise for its strategic location and the tranquil setting it offers. Nestled amidst verdant surroundings yet conveniently close to major motorways like the A13 and M25, the hotel serves as a peaceful retreat with easy access to key destinations such as the Tilbury Cruise Terminal and Lakeside Shopping Centre. Guests frequently commend the friendly and attentive staff who enhance the overall experience, providing a warm and welcoming service.
The dining experience at the hotel is another highlight, with breakfast receiving accolades for its variety and quality. The buffet-style offerings, including freshly cooked-to-order meals and a full English breakfast, are noted for their taste and presentation. Dinner options also receive commendation, particularly the tasteful and well-prepared dishes such as steaks and salmon. The spacious and well-appointed rooms are often described as clean and comfortable, with modern touches despite occasional mentions of dated decor.
Cleanliness is a strong point across the board, with spotless rooms and bathrooms contributing to a pleasant stay. The hotel’s reliable and accessible Wi-Fi, as well as ample parking options, further enhance its appeal. Families and business travelers alike find value in the hotel’s services and peaceful location, making it a viable option for various types of stays. Although the hotel is a 3-star establishment, it delivers a commendable experience that often exceeds guests' expectations, offering good value for money without compromising on comfort or service. Show more
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Hotel with Parking
This hotel offers an abundance of parking options, making it convenient for guests to park their cars with ease. The ample parking availability is frequently praised, with secure and straightforward processes ensuring peace of mind for travelers.
Accessible Hotel
This hotel offers comprehensive accessibility, including wheelchair access throughout its grounds, a lift, and an accessible car park with marked disabled parking spaces. It features accessible accommodation with a double bed and emergency cords in the bathrooms.
3-Star Hotel
This hotel offers a blend of historic charm and modern comfort. It features spacious rooms, a restaurant, and excellent service, making it a top choice for a comfortable and reliable stay. The hotel has a very good rating from previous guests.
Hotel near Golf Courses
Family Friendly Hotel
Business Hotel
Room Types
Privilege Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a carpeted floor as well as garden views. The unit offers 1 bed.
Classic Double RoomThis air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Classic Double Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Double RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.
Classic Twin RoomThis air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.
Guest Reviews
7.9
Good
Location
Stifford Hall Hotel Thurrock is widely praised for its strategic location, making it a favored choice for various travelers. Nestled in a peaceful, verdant setting, the hotel is conveniently close to major motorways, providing effortless access to key destinations such as the Tilbury Cruise Terminal and the Lakeside Shopping Centre. Guests appreciate the tranquility of the surroundings, offering a serene retreat while still being just a short drive away from bustling areas. The hotel’s proximity to the A13 and M25 ensures excellent connectivity, making it an ideal stopover for those traveling across Essex and Kent. The setting is also touted as a charming spot with lovely gardens, perfect for relaxing and unwinding. Whether attending events or simply visiting family and friends, the location accommodates diverse needs with ease. Additionally, the friendly and attentive staff enhance the overall experience, providing a welcoming and efficient service that guests fondly remember.
Breakfast
The breakfast experience at Stifford Hall Hotel Thurrock receives a generally positive reception from guests, who frequently commend the variety and quality of the offerings. The buffet style appeals to many, presenting an impressive spread with ample choice, including both hot and cold options. Guests often highlight the freshly cooked-to-order meals and full English breakfast as noteworthy features. The breakfast is commonly described as excellent and delicious, with some diners particularly appreciating the well-presented food and generous portions.
The restaurant atmosphere adds to the dining experience, praised for its bright and airy setting and friendly, helpful staff who enhance mornings with their cheerful demeanor. The breakfast service is appreciated for its efficiency, even if a few guests note occasional slowness in replenishing items. While most reviews celebrate the variety and quality, some guests feel the offerings could benefit from additional options, particularly in terms of customization like an egg station.
Overall, the breakfast at Stifford Hall Hotel Thurrock provides good value for money, with many guests expressing their satisfaction and willingness to return, marking it as a satisfying part of their stay. However, there are occasional mentions of the service finishing too early for those looking to relax on holiday, and the rare critique about buffet items running out or being overcooked suggests room for improvement to enhance consistency for all guests.
Dinner
Dining at Stifford Hall Hotel Thurrock offers a predominantly positive experience with several commendations for both its restaurant and bar offerings. Guests frequently highlight the quality and taste of the meals, noting that dishes, including steaks and salmon, are often cooked to perfection and well presented. The diverse menu is appreciated, with particular praise for the flavorful and beautifully prepared items. Many guests also enjoy the generous portions and find the pricing reasonable for the high standard of food provided. Friendly staff enhance the dining atmosphere, contributing to overall satisfaction.
However, some recurring issues suggest room for improvement. A lack of atmosphere in the restaurant and occasional slow service have been mentioned, potentially detracting from the overall dining experience. There are a few isolated reports of disappointment with specific dishes, such as overcooked pasta and overpriced items, along with occasional kitchen delays. Despite these concerns, the positive reviews concerning dinner and breakfast far outweigh the negatives, confirming Stifford Hall Hotel Thurrock as a commendable choice for guests seeking enjoyable dining during their stay.
Rooms
Stifford Hall Hotel Thurrock offers an impressive experience for guests, particularly when it comes to their rooms. Many guests have praised the hotel's accommodation for its cleanliness and comfort, key aspects that consistently enhance their stay. Rooms are generally described as spacious, well-appointed, and often recently renovated with modern touches. Beds garner high marks for their comfort, making a restful night's sleep a common theme in reviews. The quality of the bathrooms and additional amenities such as balconies also contribute to a positive stay, often highlighted as good value for money. While some rooms may appear slightly dated, they remain clean and comfortable, a testament to the hotel's commitment to maintenance and guest satisfaction. Friendly staff and an excellent location round out the offerings at this hotel, making it a recommended choice for travelers, especially those embarking on a cruise from Tilbury. Despite occasional mentions of minor wear and tear, the overall perception is that of a well-kept establishment offering pleasant and functional accommodations.
Beds
Stifford Hall Hotel Thurrock receives a mix of reviews regarding its beds, but the overall sentiment leans towards the positive. Guests frequently compliment the hotel on its comfortable and spacious beds, often highlighting them as a standout feature of their stay. Many reviewers appreciate the generous bed sizes and quality bedding that contribute to a restful night's sleep. Some even mention the beds being larger than expected, providing a luxurious feel.
However, not all feedback is glowing. A few guests commented on dated and overly soft mattresses, with some rooms needing new ones for better comfort. There are mentions of beds being made from two singles pushed together, which can affect sleep quality for some guests. Additionally, certain visitors found the pillows to be less comfortable than desired.
Despite these occasional critiques, the general consensus is that Stifford Hall Hotel offers a comfortable sleeping experience, complemented by clean and spacious rooms with friendly and attentive staff. It seems that, while improvements can be made, many guests leave satisfied with their stay.
Cleanliness
Stifford Hall Hotel Thurrock receives commendations for its noteworthy level of cleanliness. Guests frequently highlight the comfortable and clean rooms, with spacious and well-maintained accommodations noted as a consistent theme. Bathrooms are often described as spotless, well-equipped, and sometimes even newly refurbished, contributing to a pleasant stay. The overall cleanliness of the hotel is repeatedly emphasized, with many guests appreciating the attention to hygiene and maintenance.
Though the rooms generally receive positive feedback for their state and comfort, there are occasional mentions of areas needing refurbishment or a bit more thorough cleaning. Some rooms reportedly had musty odors or signs of wear and tear, such as frayed carpets or dusty spots, indicating that updates may be beneficial.
Despite these few setbacks, the hotel staff is recognized for their friendliness and helpfulness, complementing the efforts to maintain a clean environment. The picturesque grounds and quiet surroundings add to the overall experience, making it a generally pleasant choice for visitors seeking a clean and comfortable stay.
Staff
Stifford Hall Hotel Thurrock has earned a reputation for having a remarkable team of staff who create an unforgettable experience for guests. Review after review highlights the warmth and friendliness of the staff, who go above and beyond to ensure visitors feel truly welcomed. The staff consistently exhibit politeness, attentiveness, and professionalism, responding promptly to inquiries and fulfilling requests with efficiency and a smile. Receptionists, including standout figures like Monica, Dina, and Amanda, are particularly praised for their welcoming demeanor and helpfulness, making check-in and check-out seamless experiences.
Throughout various areas of the hotel, from the bar to the restaurant, the staff maintain high standards of service. Guests appreciate the dining room and catering staff's pleasantries, making meals even more enjoyable. Housekeeping is noted as excellent, ensuring rooms are clean and comfortable. Whether arranging transport or accommodating special requests, nothing seems too much trouble for the amiable team at Stifford Hall.
Visitors frequently note the staff's ability to make their stay feel like a second home. This personal touch fosters a welcoming atmosphere, leaving guests eager to return. Clean and comfortable rooms further enhance the stay, supported by the staff's unwavering dedication to hospitality. If outstanding service is the hallmark of a great hotel experience, Stifford Hall Hotel Thurrock certainly knows how to deliver.
Wi-Fi
The wifi service at Stifford Hall Hotel Thurrock consistently receives praise for its reliability and accessibility. Guests appreciate the free internet access throughout the hotel, noting that the Wi-Fi is generally good and reaches all areas they visited. Many highlight the Wi-Fi speed as adequate for streaming and quick enough for handling work-related tasks like emails. It seems to cater well to both leisure and business needs by providing free, fast Wi-Fi without hassle, although some reviews mention issues such as poor protection and connectivity that could affect specific mobile data services outside the hotel. Overall, the positive reviews suggest that the hotel's Wi-Fi service meets the expectations of most guests, enhancing their stay with seamless online connectivity.
Parking
Stifford Hall Hotel Thurrock offers an abundance of parking options, making it convenient for guests to park their cars with ease. The ample parking availability is frequently praised, with secure and straightforward processes ensuring peace of mind for travelers. Free parking is occasionally available, particularly for wedding guests, which adds to the convenience. However, there is a nominal nightly fee for on-site parking of £3, which some guests find frustrating, especially since it is not always clearly communicated beforehand. Nonetheless, the parking facilities are considered good overall, offering plenty of space and adequate proximity to the rooms. While some visitors suggest improvements like additional parking spots or better positioning of disabled parking, the general feedback highlights the practicality and security of the current parking setup at the hotel.
Family
Situated in a convenient and peaceful location, Stifford Hall Hotel Thurrock offers a warm and welcoming atmosphere, ideal for family gatherings and events. Guests have appreciated its proximity for attending various family functions, such as weddings and Christmas dinners, making it an excellent choice for those visiting relatives. The hotel exudes a charming, family-friendly vibe, distinguishable from a typical chain hotel. Visitors have noted that while the facilities might benefit from some updating, the helpful and accommodating staff make up for it by aiding guests in need. Children have a pleasant experience, with younger guests enjoying the relaxed setting which allows them to explore the surroundings comfortably. Despite certain limitations like limited social spaces outside rooms and the bar area, families find value in the hotel’s service and location, making it a consideration for repeat visits.
3 Star
Nestled in a convenient location near the Port of Tilbury, Stifford Hall Hotel Thurrock offers a comfortable stay with noteworthy value for money. Though a 3-star establishment, guests frequently commend the excellent facilities in the rooms, suggesting that even more premium chains could take a few pointers. The hotel excels with its friendly staff and excellent breakfast, contributing to a positive overall experience. Clean rooms and nice surroundings further enhance its appeal.
For those seeking a straightforward accommodation option, this hotel delivers very good value, particularly when booked through certain platforms. While some guests noted discrepancies between online photos and the current state of the property, and expressed concerns over maintenance and noise disturbances, the overall consensus is that for its rating, the hotel performs admirably, providing a satisfactory stay. The combination of good food and a strong location underpins its appeal as a solid choice for travelers looking for comfort without breaking the bank.
Business
Stifford Hall Hotel Thurrock shows itself to be a solid choice for business travelers seeking both service and value for money. Ideal for overnight stays between meetings, the hotel offers clean and spacious accommodations that suit the needs of those on business trips. The hotel's location, combined with the overall quality of service, makes it a useful stop for business purposes. Many guests appreciate the option for a late checkout, which is particularly convenient for those needing extra time. The library provides a pleasant space for guests to complete last-minute work, enhancing the hotel's appeal for those balancing both business and leisure. Overall, Stifford Hall Hotel maintains its reputation as a recommended spot for business travelers, offering basic yet effective facilities for its intended purpose.
No, Mercure Thurrock Stifford Hall doesn't have any pool.
No, a spa isn't available at Mercure Thurrock Stifford Hall.
No, Mercure Thurrock Stifford Hall doesn't allow dogs.
Yes, parking facilities are available at Mercure Thurrock Stifford Hall.
No, Mercure Thurrock Stifford Hall doesn't have a gym.