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Summary of reviewsThe ibis London Thurrock M25 is strategically located just off the M25, providing a convenient stay for various travel and shopping activities. Despite its proximity to the motorway, the hotel offers a surprisingly quiet atmosphere. Its location near the Lakeside Shopping Centre and IKEA makes it an ideal spot for retail therapy, while business travelers appreciate easy access to local docks and industrial areas. The availability of free parking further adds to the convenience for those traveling by car.
The breakfast service at the hotel is generally well-received with guests praising the variety and quality of the buffet options. The English breakfast and coffee come highly recommended. However, some guests find the breakfast to be occasionally overpriced and inadequately organized with limited choices and a small dining area prone to crowding during busy times. Nonetheless, the friendly and helpful staff contribute positively to the breakfast experience.
Dinner at the ibis London Thurrock M25 receives mixed reviews. While many guests are pleased with the quality of the food and the good value, there are suggestions for an expanded menu to provide more variety. The on-site restaurant and bar are appreciated for their convenience, particularly for guests who prefer to dine in.
Rooms are praised for their cleanliness, modern décor and practical amenities, including spacious bathrooms. However, the rooms are often described as small with some issues related to ventilation, maintenance and occasional noise. Despite these drawbacks, the overall cleanliness and comfort of the rooms are generally appreciated.
Cleanliness across the hotel is met with positive remarks with guests finding their rooms and bathrooms clean and tidy. Nevertheless, there are some inconsistencies noted, such as occasional dust, unpleasant odors and areas needing more thorough cleaning and maintenance.
The staff at the hotel consistently receive high praise for their friendliness and attentiveness. They are noted for being accommodating and professional, which enhances the overall guest experience. While there are isolated instances of less favorable interactions, these are exceptions rather than the rule.
Guests appreciate the complimentary WiFi service, which is often described as reliable and fast, though a few have reported occasional connectivity issues. The parking facilities are another highlight with ample, secure and free parking available, accommodating a range of vehicles.
For families, the hotel offers a practical stay with family rooms and a convenient location. While the rooms are clean, their small size may be a drawback for some families.
Bed comfort receives mixed reviews; while many guests find the beds comfortable, others cite issues with firmness and mattress quality. Double beds composed of two single beds and limited pillow availability were points of contention.
The hotel features accessible rooms and parking, making it a viable option for guests with disabilities. Facilities such as elevators and easily accessible rooms are appreciated.
Overall, ibis London Thurrock M25 stands out as a practical, reasonably priced choice for short stays, offering friendly service, convenient amenities and a strategic location, albeit with some areas for improvement in room size, breakfast organization and bed comfort.
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