ibis London Thurrock M25
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Summary of reviewsThe ibis London Thurrock M25 is strategically located just off the M25, providing a convenient stay for various travel and shopping activities. Despite its proximity to the motorway, the hotel offers a surprisingly quiet atmosphere. Its location near the Lakeside Shopping Centre and IKEA makes it an ideal spot for retail therapy, while business travelers appreciate easy access to local docks and industrial areas. The availability of free parking further adds to the convenience for those traveling by car.
The breakfast service at the hotel is generally well-received with guests praising the variety and quality of the buffet options. The English breakfast and coffee come highly recommended. However, some guests find the breakfast to be occasionally overpriced and inadequately organized with limited choices and a small dining area prone to crowding during busy times. Nonetheless, the friendly and helpful staff contribute positively to the breakfast experience.
Dinner at the ibis London Thurrock M25 receives mixed reviews. While many guests are pleased with the quality of the food and the good value, there are suggestions for an expanded menu to provide more variety. The on-site restaurant and bar are appreciated for their convenience, particularly for guests who prefer to dine in.
Rooms are praised for their cleanliness, modern décor and practical amenities, including spacious bathrooms. However, the rooms are often described as small with some issues related to ventilation, maintenance and occasional noise. Despite these drawbacks, the overall cleanliness and comfort of the rooms are generally appreciated.
Cleanliness across the hotel is met with positive remarks with guests finding their rooms and bathrooms clean and tidy. Nevertheless, there are some inconsistencies noted, such as occasional dust, unpleasant odors and areas needing more thorough cleaning and maintenance.
The staff at the hotel consistently receive high praise for their friendliness and attentiveness. They are noted for being accommodating and professional, which enhances the overall guest experience. While there are isolated instances of less favorable interactions, these are exceptions rather than the rule.
Guests appreciate the complimentary WiFi service, which is often described as reliable and fast, though a few have reported occasional connectivity issues. The parking facilities are another highlight with ample, secure and free parking available, accommodating a range of vehicles.
For families, the hotel offers a practical stay with family rooms and a convenient location. While the rooms are clean, their small size may be a drawback for some families.
Bed comfort receives mixed reviews; while many guests find the beds comfortable, others cite issues with firmness and mattress quality. Double beds composed of two single beds and limited pillow availability were points of contention.
The hotel features accessible rooms and parking, making it a viable option for guests with disabilities. Facilities such as elevators and easily accessible rooms are appreciated.
Overall, ibis London Thurrock M25 stands out as a practical, reasonably priced choice for short stays, offering friendly service, convenient amenities and a strategic location, albeit with some areas for improvement in room size, breakfast organization and bed comfort.
Categories
The breakfast service at the hotel is generally well-received with guests praising the variety and quality of the buffet options. The English breakfast and coffee come highly recommended. However, some guests find the breakfast to be occasionally overpriced and inadequately organized with limited choices and a small dining area prone to crowding during busy times. Nonetheless, the friendly and helpful staff contribute positively to the breakfast experience.
Dinner at the ibis London Thurrock M25 receives mixed reviews. While many guests are pleased with the quality of the food and the good value, there are suggestions for an expanded menu to provide more variety. The on-site restaurant and bar are appreciated for their convenience, particularly for guests who prefer to dine in.
Rooms are praised for their cleanliness, modern décor and practical amenities, including spacious bathrooms. However, the rooms are often described as small with some issues related to ventilation, maintenance and occasional noise. Despite these drawbacks, the overall cleanliness and comfort of the rooms are generally appreciated.
Cleanliness across the hotel is met with positive remarks with guests finding their rooms and bathrooms clean and tidy. Nevertheless, there are some inconsistencies noted, such as occasional dust, unpleasant odors and areas needing more thorough cleaning and maintenance.
The staff at the hotel consistently receive high praise for their friendliness and attentiveness. They are noted for being accommodating and professional, which enhances the overall guest experience. While there are isolated instances of less favorable interactions, these are exceptions rather than the rule.
Guests appreciate the complimentary WiFi service, which is often described as reliable and fast, though a few have reported occasional connectivity issues. The parking facilities are another highlight with ample, secure and free parking available, accommodating a range of vehicles.
For families, the hotel offers a practical stay with family rooms and a convenient location. While the rooms are clean, their small size may be a drawback for some families.
Bed comfort receives mixed reviews; while many guests find the beds comfortable, others cite issues with firmness and mattress quality. Double beds composed of two single beds and limited pillow availability were points of contention.
The hotel features accessible rooms and parking, making it a viable option for guests with disabilities. Facilities such as elevators and easily accessible rooms are appreciated.
Overall, ibis London Thurrock M25 stands out as a practical, reasonably priced choice for short stays, offering friendly service, convenient amenities and a strategic location, albeit with some areas for improvement in room size, breakfast organization and bed comfort.
Dog Friendly Hotel
This hotel is consistently listed as pet-friendly and is a popular choice for guests with dogs. It allows big dogs and multiple pets, though a pet fee applies.
Hotel with Parking
This hotel offers free on-site parking for all guests, providing excellent convenience and value for those traveling by car. The ample parking spaces contribute to a hassle-free arrival and departure experience.
Accessible Hotel
The hotel is wheelchair accessible throughout its grounds and offers specific accessible rooms with a double bed. It is equipped with a lift for easy access to different floors and provides facilities for disabled guests.
3-Star Hotel
This hotel is conveniently located near the River Thames and offers 168 well-appointed bedrooms with Sweet Beds and power showers. It provides free fibre Wi-Fi, on-site parking, and a bar and restaurant. Its proximity to Lakeside Shopping Centre and access to central London make it ideal for shopping and exploring.
Family Friendly Hotel
Cheap Hotel
Guest Reviews
Located just off the M25, ibis London Thurrock M25 offers a convenient and strategic point for various activities and travel needs. The hotel's proximity to major highways makes it an excellent choice for those passing through or needing quick access to the motorway. Despite its closeness to the bustling M25, it maintains a surprisingly quiet atmosphere, creating a peaceful stay for guests.
The location is particularly favorable for shopping enthusiasts with the Lakeside Shopping Centre and IKEA nearby, making it ideal for retail therapy trips. It's also a suitable base for those with plans in Tilbury or those embarking on cruises. Business travelers find it handy with easy access to local docks and industrial areas. The free parking adds an extra layer of convenience, catering well to those traveling by car.
While the hotel is situated in an industrial estate, guests highlight that it’s easy to reach various dining and shopping venues in Lakeside, offering a balance of practicality and access to amenities. The easy access to London's city center through nearby transportation routes makes it a feasible option for tourists as well, though it may not be well-served by public transport.
For a reasonably priced stay, particularly given its location, ibis London Thurrock M25 serves as a reliable stopover with the added advantage of free parking, friendly staff and an environment convenient for shopping, work or travel plans. Despite some challenges in finding the hotel initially, the overall positive feedback on accessibility and location convenience reinforces its standing as a practical choice for a short stay.
The breakfast experience at the ibis London Thurrock M25 receives mixed reviews from guests, though the overall sentiment leans towards the positive. Many guests commend the breakfast for being good, great, superb, excellent and lovely, often highlighting the ample choices and nice selection available in the buffet. The quality of the food, including the variety and the hot and plentiful options, stands out as an asset with some guests particularly enjoying the English breakfast and the good coffee provided. The friendly and helpful staff enhance the dining experience, receiving frequent praise for their service.
However, some guests express disappointment, mentioning that breakfast can be overly expensive, basic and inadequately organized at times. Criticisms include limited cereal choices, poor quality of some cooked items and a lack of freshness in certain dishes such as uncooked bacon and tinned mushrooms. Concerns are also raised about the breakfast area being too small to accommodate all guests comfortably, leading to a busy environment especially when large groups are present.
Despite the mixed feedback, many guests find the breakfast to be good value for money and appreciate the option to help themselves to as much or as little as they desire. While some suggest improvements such as the addition of more varietal options like fresh fruit, porridge and better quality cereals, the overall impression is that the breakfast, complemented by excellent staff service, contributes positively to the stay at the ibis London Thurrock M25.
The dinner experience at ibis London Thurrock M25 reveals a mixed bag of comments from its guests. Many were pleasantly surprised by the quality of food with terms like good dinner, excellent evening meal and food was great frequently mentioned. Several reviews highlight the good value of offerings, noting items such as a bowl of chips for only 2.99 providing very good value. Additionally, the bar area received positive remarks for its ambiance and the availability of good beer.
However, some reviews pointed out the limitations in the menu with phrases like limited takeaway menu and not a great selection on the dinner menu, suggesting guests felt there could be more variety. Despite the critiques on menu selection, the food itself received commendations often with words like delicious dinners, good food quality and lovely evening meal exceeding expectations regularly appearing in the reviews.
Guests seemed to appreciate the convenience of having a restaurant on-site, especially when they didn’t want to venture far. The bar remained open until 11 p.m., providing a cozy spot to unwind. Although there were some negative remarks about basic and bland meals and a few instances of inedible food, these were counterbalanced by numerous accounts of satisfactory dining experiences and pleasantly surprised patrons who found the food standard to be good, especially considering it is a budget hotel.
Overall, dining at the ibis London Thurrock M25 is seen as a good value, though there is room for improvement in menu variety to better cater to diverse palates.
Rooms at the ibis London Thurrock M25 receive mixed feedback from guests. On the positive side, many appreciate the cleanliness, describing the rooms as very clean, tidy and comfortable. Several guests highlight the modern and recently refurbished décor as a plus, noting that the facilities meet basic needs with practical amenities. The spacious bathrooms and showers earn praise for their good size and functionality, contributing to a sense of comfort for many visitors.
However, the rooms tend to be on the smaller side with numerous guests pointing out the limited space available. This compactness can often lead to a cramped feeling, especially in family rooms or for guests staying longer periods. Some rooms reportedly have issues such as poor ventilation, noticeable dust, outdated interiors and a need for maintenance, including problematic heating and cooling systems.
Noise levels are a concern for some guests, alongside bothersome smells ranging from mustiness to cigarette smoke. Additionally, several reviews mention that certain rooms could do with a refresh, indicating worn carpets, shabby furnishings and a lack of thorough cleaning in some areas.
Overall, while the cleanliness and basic comfort of the rooms at ibis London Thurrock M25 are generally appreciated, the small size and occasional maintenance issues might detract from the stay for some guests.
Guest reviews for the beds at ibis London Thurrock M25 present a mixed yet informative picture. The term "comfortable" appears frequently with guests describing beds as comfy and the mattresses generally comfortable. Some reviewers highlighted the spaciousness, mentioning large beds being both clean and fresh. The presence of soft pillows also contributed positively to the sleeping experience for some visitors.
However, a significant number of guests reported dissatisfaction, citing various issues with bed comfort. Complaints range from descriptions of beds being too firm or hard, to some alluding to discomfort from beds being lumpy or overly solid. Double beds composed of two single beds pushed together were mentioned as uncomfortable by several guests. Small bed sizes and poor-quality mattresses were also points of contention. Furthermore, there were mentions of only one pillow per person, which did not contribute to a restful sleep for some visitors.
In summary, while a notable portion of guests found the beds at ibis London Thurrock M25 comfortable and accommodating, others experienced discomfort, largely due to firmness and poor mattress quality. This variance highlights an area for potential improvement regarding bed comfort in the hotel's offering.
The cleanliness of the ibis London Thurrock M25 has garnered a somewhat mixed reputation according to guest reviews. On the positive side, many guests found their rooms to be very clean and comfortable with the hotel generally maintaining good hygiene standards. Words like spotless, tidy and fresh were frequently used to describe the rooms and facilities with some guests being pleasantly surprised by the overall cleanliness of the property. The bathrooms, in particular, were also noted for being clean and well-fitted.
However, there were noticeable inconsistencies. Some reviewers pointed out issues such as dusty rooms, dirty pillowcases and stained carpets. There were also multiple mentions of unpleasant odors, including smells of sewage, cigarette smoke and wet dog, which detracted from the overall experience. Specific complaints included mould around showers, unclean bathrooms and even sightings of cobwebs in some rooms. While some guests encountered excellent room cleaning services, others felt the cleanliness did not meet their expectations, noting low-quality cleaning and the need for room maintenance.
Overall, while the hotel makes a strong effort to keep rooms clean and presentable, there are clearly areas needing attention to ensure more consistent cleanliness for all guests.
Visitors to 'ibis London Thurrock M25' consistently highlight the hotel's friendly and helpful staff. Guests often mention that the staff are not only friendly but also extremely accommodating and attentive, creating a welcoming atmosphere. The front desk team receives particular praise for their professionalism and efficiency, ensuring a smooth check-in and check-out process. Many reviews commend individual staff members for their outstanding service, emphasizing their readiness to assist and respond to guests' needs.
Despite the overwhelming positivity, there are occasional reports of rudeness and unprofessional behavior from some staff members. Specific instances include abrupt receptionists and a lack of friendliness from certain individuals. However, these seem to be exceptions rather than the norm.
Overall, the hotel staff are described as polite, super friendly and attentive, contributing significantly to a positive guest experience at the ibis London Thurrock M25. The dedication to good customer service, exemplified by staff members going the extra mile, adds a personal touch that many guests appreciate.
Ibis London Thurrock M25 offers complimentary WiFi to its guests, making it a convenient option for those needing internet access during their stay. Reviews indicate that the WiFi is generally good with many guests appreciating the ease of logging in and the reliable connection. Some have even described the WiFi as fast, strong and excellent, highlighting positive experiences in terms of speed and connectivity. However, it's worth noting that a few guests reported issues with the WiFi, describing it as slow, unresponsive or poor on certain floors. Despite these occasional hiccups, the overall sentiment remains favorable, especially considering that the service is free and, in many cases, performs well.
The parking facilities at ibis London Thurrock M25 receive largely positive feedback. Guests appreciate the ample, free parking available on-site, citing it as a significant convenience. The large, secure and clean parking area is often highlighted with many noting the presence of security cameras, making it feel safe. Disabled parking spaces are available, though some guests mention occasional issues with these spots being occupied by non-disabled users.
Proximity to the hotel and the ease of use are frequently mentioned with several reviews noting that parking is straightforward and easy. The car park is described as large enough to accommodate a range of vehicles, including 18-ton trucks. Although a few guests feel that the car park could benefit from additional lighting and have occasionally found it to be a tight squeeze or somewhat limited in space, the general consensus points to a positive experience with convenient, plentiful and free parking options.
Ibis London Thurrock M25 offers mixed experiences for families traveling with children. The hotel's location is ideal for those visiting friends and family in the area and it is considered family-friendly. Staff members are praised for their professionalism and approachability, contributing positively to the family stay. While the hotel offers family rooms and suitable accommodations for family trips, some guests found the rooms to be small and not particularly comfortable for families. Though clean, some areas, like the carpet, were noted to need attention. Despite these drawbacks, kids enjoyed their stay and the availability of larger rooms when needed was a plus. Overall, Ibis London Thurrock M25 is a practical, if not luxurious, choice for families looking for a convenient base to see friends and explore the area.
The 'ibis London Thurrock M25' boasts several positive features for guests with disabilities. The hotel offers handicapped parking spaces and has an elevator available, allowing for easy access to guest rooms. Many reviewers appreciated the accessible room locations which facilitated ground floor access and accommodation for wheelchairs.
The property is conveniently situated for shopping and provides easy access to the M25 and London City Center, either by car or Uber, which adds to its accessibility credentials. Guests noted the hotel’s additional amenities such as non-smoking rooms and an admirable layout that caters to those with mobility challenges, including grab rails in the bathrooms.
However, some reviewers did mention areas needing improvement, like accessible bathrooms lacking shower doors that caused water puddles and some functional issues like handles in the bathrooms needing tightening. Other accessibility issues included occasional difficulties with the lift, inconvenient plug socket locations and room temperature control limitations. Despite some challenges, the hotel’s commitment to providing accessibility was repeatedly highlighted, making it a reasonable choice for travelers with disabilities.
Ibis London Thurrock M25 stands out for its pet-friendly environment, making it an excellent choice for travelers with pets. The hotel welcomes both dogs and cats with several guests noting how their animals enjoyed the stay. Guests appreciated the dog-friendly rooms and the very friendly staff who went out of their way to make pets feel welcome. Notably, unlike some other establishments, pets are even welcome at breakfast, providing a more inclusive experience for pet owners. The hotel is conveniently located close to Lakeside, offering additional leisure options. Overall, the warm reception for pets and their owners highlights the hotel's commitment to excellence in pet-friendly hospitality.
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Location
The location is particularly favorable for shopping enthusiasts with the Lakeside Shopping Centre and IKEA nearby, making it ideal for retail therapy trips. It's also a suitable base for those with plans in Tilbury or those embarking on cruises. Business travelers find it handy with easy access to local docks and industrial areas. The free parking adds an extra layer of convenience, catering well to those traveling by car.
While the hotel is situated in an industrial estate, guests highlight that it’s easy to reach various dining and shopping venues in Lakeside, offering a balance of practicality and access to amenities. The easy access to London's city center through nearby transportation routes makes it a feasible option for tourists as well, though it may not be well-served by public transport.
For a reasonably priced stay, particularly given its location, ibis London Thurrock M25 serves as a reliable stopover with the added advantage of free parking, friendly staff and an environment convenient for shopping, work or travel plans. Despite some challenges in finding the hotel initially, the overall positive feedback on accessibility and location convenience reinforces its standing as a practical choice for a short stay.
Breakfast
However, some guests express disappointment, mentioning that breakfast can be overly expensive, basic and inadequately organized at times. Criticisms include limited cereal choices, poor quality of some cooked items and a lack of freshness in certain dishes such as uncooked bacon and tinned mushrooms. Concerns are also raised about the breakfast area being too small to accommodate all guests comfortably, leading to a busy environment especially when large groups are present.
Despite the mixed feedback, many guests find the breakfast to be good value for money and appreciate the option to help themselves to as much or as little as they desire. While some suggest improvements such as the addition of more varietal options like fresh fruit, porridge and better quality cereals, the overall impression is that the breakfast, complemented by excellent staff service, contributes positively to the stay at the ibis London Thurrock M25.
Dinner
However, some reviews pointed out the limitations in the menu with phrases like limited takeaway menu and not a great selection on the dinner menu, suggesting guests felt there could be more variety. Despite the critiques on menu selection, the food itself received commendations often with words like delicious dinners, good food quality and lovely evening meal exceeding expectations regularly appearing in the reviews.
Guests seemed to appreciate the convenience of having a restaurant on-site, especially when they didn’t want to venture far. The bar remained open until 11 p.m., providing a cozy spot to unwind. Although there were some negative remarks about basic and bland meals and a few instances of inedible food, these were counterbalanced by numerous accounts of satisfactory dining experiences and pleasantly surprised patrons who found the food standard to be good, especially considering it is a budget hotel.
Overall, dining at the ibis London Thurrock M25 is seen as a good value, though there is room for improvement in menu variety to better cater to diverse palates.
Rooms
However, the rooms tend to be on the smaller side with numerous guests pointing out the limited space available. This compactness can often lead to a cramped feeling, especially in family rooms or for guests staying longer periods. Some rooms reportedly have issues such as poor ventilation, noticeable dust, outdated interiors and a need for maintenance, including problematic heating and cooling systems.
Noise levels are a concern for some guests, alongside bothersome smells ranging from mustiness to cigarette smoke. Additionally, several reviews mention that certain rooms could do with a refresh, indicating worn carpets, shabby furnishings and a lack of thorough cleaning in some areas.
Overall, while the cleanliness and basic comfort of the rooms at ibis London Thurrock M25 are generally appreciated, the small size and occasional maintenance issues might detract from the stay for some guests.
Beds
However, a significant number of guests reported dissatisfaction, citing various issues with bed comfort. Complaints range from descriptions of beds being too firm or hard, to some alluding to discomfort from beds being lumpy or overly solid. Double beds composed of two single beds pushed together were mentioned as uncomfortable by several guests. Small bed sizes and poor-quality mattresses were also points of contention. Furthermore, there were mentions of only one pillow per person, which did not contribute to a restful sleep for some visitors.
In summary, while a notable portion of guests found the beds at ibis London Thurrock M25 comfortable and accommodating, others experienced discomfort, largely due to firmness and poor mattress quality. This variance highlights an area for potential improvement regarding bed comfort in the hotel's offering.
Cleanliness
However, there were noticeable inconsistencies. Some reviewers pointed out issues such as dusty rooms, dirty pillowcases and stained carpets. There were also multiple mentions of unpleasant odors, including smells of sewage, cigarette smoke and wet dog, which detracted from the overall experience. Specific complaints included mould around showers, unclean bathrooms and even sightings of cobwebs in some rooms. While some guests encountered excellent room cleaning services, others felt the cleanliness did not meet their expectations, noting low-quality cleaning and the need for room maintenance.
Overall, while the hotel makes a strong effort to keep rooms clean and presentable, there are clearly areas needing attention to ensure more consistent cleanliness for all guests.
Staff
Despite the overwhelming positivity, there are occasional reports of rudeness and unprofessional behavior from some staff members. Specific instances include abrupt receptionists and a lack of friendliness from certain individuals. However, these seem to be exceptions rather than the norm.
Overall, the hotel staff are described as polite, super friendly and attentive, contributing significantly to a positive guest experience at the ibis London Thurrock M25. The dedication to good customer service, exemplified by staff members going the extra mile, adds a personal touch that many guests appreciate.
Wi-Fi
Parking
Proximity to the hotel and the ease of use are frequently mentioned with several reviews noting that parking is straightforward and easy. The car park is described as large enough to accommodate a range of vehicles, including 18-ton trucks. Although a few guests feel that the car park could benefit from additional lighting and have occasionally found it to be a tight squeeze or somewhat limited in space, the general consensus points to a positive experience with convenient, plentiful and free parking options.
Family
Accessible
The property is conveniently situated for shopping and provides easy access to the M25 and London City Center, either by car or Uber, which adds to its accessibility credentials. Guests noted the hotel’s additional amenities such as non-smoking rooms and an admirable layout that caters to those with mobility challenges, including grab rails in the bathrooms.
However, some reviewers did mention areas needing improvement, like accessible bathrooms lacking shower doors that caused water puddles and some functional issues like handles in the bathrooms needing tightening. Other accessibility issues included occasional difficulties with the lift, inconvenient plug socket locations and room temperature control limitations. Despite some challenges, the hotel’s commitment to providing accessibility was repeatedly highlighted, making it a reasonable choice for travelers with disabilities.
Dog Friendly
No, ibis London Thurrock M25 doesn't have any pool.
No, a spa isn't available at ibis London Thurrock M25.
Yes, ibis London Thurrock M25 welcomes dogs.
Yes, parking facilities are available at ibis London Thurrock M25.
No, ibis London Thurrock M25 doesn't have a gym.
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