NH Graz City
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Summary of reviewsNH Graz City boasts an idyllic location in the heart of Graz, seamlessly blending the historical old town's charm with modern amenities. Guests appreciate the hotel's proximity to major attractions, shopping streets and dining options, making it a convenient base for exploring the city. The quiet, car-free surroundings and accessible public transportation enhance the experience.
The breakfast at NH Graz City is often highlighted as a positive aspect with an extensive and varied buffet catering to diverse dietary preferences, complemented by friendly and attentive staff. However, some guests find the breakfast room crowded on busy days and mention occasional lapses in variety and quality.
Room experiences at NH Graz City are predominantly positive with clean, comfortable and modern accommodations praised by many. The rooms are well-equipped and spacious, contributing to a restful and pleasant stay. Some guests note issues with room sizes and cleaning service consistency, but these instances are relatively few.
Cleanliness is a strong suit for NH Graz City with many guests enjoying spotless rooms and well-maintained common areas. High standards of hygiene and modern decor enhance the overall ambience.
The staff at NH Graz City consistently receive commendations for their friendliness and professionalism, contributing to a welcoming atmosphere. Although there are occasional reports of understaffing, the majority of guests appreciate the team's efforts.
Wi-Fi services receive mixed feedback. Some guests report good connectivity, while others experience slow speeds or complete unavailability in certain rooms, leading to frustrations.
The fitness facilities are clean and modern but considered small and lacking some equipment by several guests. Additional improvements could make the gym more comprehensive.
Parking, while convenient and accessible, is noted to be quite costly. The secure, centrally-located parking garage is appreciated, but high daily rates and the absence of an elevator connecting directly to the hotel are minor drawbacks.
NH Graz City is highly regarded by families for its spacious family rooms, child-friendly amenities and the convenient proximity to parks and playgrounds. Guests appreciate the staff's helpfulness in offering family-oriented activity suggestions.
Lastly, the beds at NH Graz City generally receive positive reviews for comfort and size, although a few guests have varied mattress preferences, indicating room for slight improvement.
Overall, NH Graz City provides a pleasant stay with its prime location, cleanliness, comfortable rooms, friendly staff and thoughtful amenities, making it an ideal choice for both business and leisure travelers.
Categories
The breakfast at NH Graz City is often highlighted as a positive aspect with an extensive and varied buffet catering to diverse dietary preferences, complemented by friendly and attentive staff. However, some guests find the breakfast room crowded on busy days and mention occasional lapses in variety and quality.
Room experiences at NH Graz City are predominantly positive with clean, comfortable and modern accommodations praised by many. The rooms are well-equipped and spacious, contributing to a restful and pleasant stay. Some guests note issues with room sizes and cleaning service consistency, but these instances are relatively few.
Cleanliness is a strong suit for NH Graz City with many guests enjoying spotless rooms and well-maintained common areas. High standards of hygiene and modern decor enhance the overall ambience.
The staff at NH Graz City consistently receive commendations for their friendliness and professionalism, contributing to a welcoming atmosphere. Although there are occasional reports of understaffing, the majority of guests appreciate the team's efforts.
Wi-Fi services receive mixed feedback. Some guests report good connectivity, while others experience slow speeds or complete unavailability in certain rooms, leading to frustrations.
The fitness facilities are clean and modern but considered small and lacking some equipment by several guests. Additional improvements could make the gym more comprehensive.
Parking, while convenient and accessible, is noted to be quite costly. The secure, centrally-located parking garage is appreciated, but high daily rates and the absence of an elevator connecting directly to the hotel are minor drawbacks.
NH Graz City is highly regarded by families for its spacious family rooms, child-friendly amenities and the convenient proximity to parks and playgrounds. Guests appreciate the staff's helpfulness in offering family-oriented activity suggestions.
Lastly, the beds at NH Graz City generally receive positive reviews for comfort and size, although a few guests have varied mattress preferences, indicating room for slight improvement.
Overall, NH Graz City provides a pleasant stay with its prime location, cleanliness, comfortable rooms, friendly staff and thoughtful amenities, making it an ideal choice for both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
NH Graz City is presented as an eco-friendly hotel. While specific details on certifications are not provided in the search results, its mention in this context suggests a focus on environmental practices.
Dog Friendly Hotel
This hotel is identified as one of the top pet-friendly hotels in Graz. It provides a welcoming atmosphere for guests and their pets.
Business Hotel
NH Graz City offers a central location and practical amenities for business travelers. It is equipped with meeting rooms and provides services suitable for corporate events and conferences.
Accessible Hotel
NH Graz City provides a substantial number of accessible rooms, with 8 rooms specifically designed for accessibility.
Hotel with EV Charging Stations
NH Graz City has an electric vehicle charging station on site. The hotel also offers accessible parking and off-site parking options.
4-Star Hotel
This hotel provides a central location and modern amenities. Its proximity to the city center and key attractions makes it a convenient choice for visitors interested in exploring Graz.
Family Friendly Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Guest Reviews
NH Graz City is lauded for its prime location, strategically situated in the heart of Graz, offering a perfect blend of centrality and tranquility. Positioned right in the historic old town, the hotel is adjacent to the city park and near iconic landmarks like the Clock Tower and Schlossberg. Guests frequently highlight the ease of exploring Graz on foot with most major attractions, shopping streets, restaurants and cafes all within walking distance.
The hotel's proximity to the main square and pedestrian zones makes it an ideal starting point for city tours and leisurely strolls. The old town’s charm, coupled with the modern amenities provided by the hotel, ensures a comfortable stay for both leisure and business travelers. Furthermore, the quiet, car-free vicinity enhances the appeal of the location, allowing guests to enjoy the serenity while being in the midst of the bustling city center.
With convenient access to public transportation and on-site parking facilities, moving around the city and beyond is hassle-free. Guests appreciate the modern, clean design of the hotel and the friendly, helpful staff, which collectively contribute to the hotel's outstanding reputation. Perfect for short visits or extended stays, NH Graz City offers an unbeatable location for any visitor looking to explore the city's rich history and vibrant culture.
NH Graz City offers a commendable breakfast experience, featuring an extensive and varied buffet that frequently receives high praise from guests. The breakfast buffet is described as rich and diverse with a wide selection of sweet and savory options, including a vegan corner, making it appealing to various dietary preferences. Fresh products, including fruits and vegetables, are often noted as part of the offerings.
Guests have particularly appreciated the friendly and attentive breakfast staff, which enhances the overall dining experience. The breakfast is described as abundant, delicious and fulfilling with many guests highlighting its quality and variety. Some have even mentioned luxurious touches like freshly made omelettes and local specialties such as Kaiserschmarrn.
However, a few reviews indicate areas for improvement. Some guests found the breakfast to be lacking in variety and quality, particularly in terms of bread and pastries. There were occasional comments about the breakfast being somewhat overpriced, especially considering the quality of certain items. Additionally, on busy days, the service could become chaotic with items running out and the breakfast room feeling crowded.
Overall, the breakfast at NH Graz City is generally well-regarded with many guests finding it a highlight of their stay, offering a rich and satisfying start to the day in a pleasant atmosphere.
Guests of NH Graz City generally commend the hotel's bar, noting it as a nice option when available. However, many visitors express disappointment regarding the lack of restaurant services and options for lunch or dinner at the hotel. Several guests mention that both the restaurant and bar were closed during their stay with no room service available. Despite these drawbacks, the hotel's location offers plenty of dining and shopping options nearby, making it convenient for guests to explore alternative eateries in the surrounding area. Overall, better communication about dinner options could enhance the guest experience.
NH Graz City offers a mixed bag of experiences but leans predominantly towards positive sentiments when it comes to its rooms. Overall impressions highlight that the rooms are consistently described as clean, comfortable, modern and spacious. Guests commonly appreciate the bright, well-lit ambiance and the tasteful, stylish furnishings adorning the interiors.
Rooms are praised for being well-equipped with essential amenities such as comfortable beds, clean bathrooms stocked with toiletries and sometimes even balconies with pleasant views. The soundproofing is commendable, contributing to a quiet and restful environment suitable for relaxation or work. The hotel's modern design and cozy decor add to its appeal, making it a fresh and inviting place to stay.
However, a handful of reviews point out some drawbacks – notably, the inconsistent room sizes where some guests found rooms to be smaller than expected. A few patrons mentioned that the room cleaning service could be more timely and meticulous with occasional issues such as missed cleanings or requirements for additional towels. Light control issues were also noted with some rooms being too dark for the guests' liking.
On the bright side, rooms designated for persons with disabilities are available, highlighting the hotel's accessibility considerations. For those who snag one of the more spacious or balcony-equipped rooms, the experience seems particularly enjoyable, hinting at a potential range in room quality.
In summary, NH Graz City generally offers a pleasant, modern and clean accommodation experience, though attention to detail in housekeeping and room size considerations could enhance guest satisfaction further.
At NH Graz City, the beds have garnered a range of feedback with a generally positive consensus. Guests frequently praised the comfort of the beds, describing them as dream-like and perfect for a good night's sleep. Many found the king-size beds spacious and noted that the pillows and blankets contributed to a restful slumber. Beds were often referred to as comfortable with some guests highlighting their width and size as particularly favorable.
However, preferences varied with some finding the mattresses too hard while others thought they were too soft. A few guests remarked that the beds were too narrow or that the mattresses were worn out, impacting their overall sleep quality. Despite these outliers, comfort seemed to be a common theme with several guests indicating they had rarely slept as well as they did at NH Graz City.
The hotel also caters to different needs, providing separate beds for children and accommodating extra beds in rooms, although this sometimes led to a cramped space. Cleanliness and the quality of bed linen were also positively noted, despite minor issues like bedding being too heavy or rustling with movement.
Overall, the NH Graz City beds are largely appreciated for their comfort and spaciousness, ensuring most guests enjoy a restful stay.
The reviews for NH Graz City highlight an overwhelmingly positive impression regarding the hotel's cleanliness. Guests frequently describe the hotel and its rooms as very clean, shiningly clean or spotless. The modern and well-maintained interiors create a fresh and comfortable atmosphere for visitors. Rooms are not only clean but also well-equipped and spacious, making guests feel at home. The bathroom cleanliness is generally praised, although there are occasional mentions of areas for improvement.
Moreover, the hotel's modern decor and high-quality facilities further enhance the overall experience. Daily cleaning routines are noted to be efficient, contributing to the immaculate upkeep of the hotel. Exceptional cleanliness extends to common areas, ensuring a tidy and pleasant environment throughout the facility.
However, a few reviews do point out specific issues such as water stains, occasional lapses in thoroughness and some cleaning delays. Despite these isolated incidents, the general consensus among guests is satisfaction with the level of hygiene and housekeeping at NH Graz City. Overall, the strong focus on cleanliness and the modern, cozy accommodations leave a positive impression on the majority of its guests.
The staff at NH Graz City consistently receive high praise for their friendliness and helpfulness. Guests commonly highlight their positive experiences with the reception and restaurant teams, noting their efficiency and accommodating nature. The staff are often described as courteous, professional and welcoming with a warm demeanor that adds to the overall pleasant atmosphere of the hotel. Specific mentions of individual staff members going above and beyond to provide excellent service are frequent. However, there are occasional complaints about understaffing and a few reports of unhelpful or unfriendly interactions. Despite these isolated incidents, the general consensus remains overwhelmingly positive with many guests appreciating the team's efforts to make their stay enjoyable and comfortable.
NH Graz City receives mixed reviews regarding its Wi-Fi services. On the positive side, many guests appreciated the option for online check-in and highlighted that the free Wi-Fi in some rooms worked well, offering good and reliable internet connections suitable for general use. The friendly and helpful staff were also frequently mentioned alongside the hotel's solid business standards.
However, several guests experienced significant issues with the internet. Some noted that the Wi-Fi was slow, frequently disrupted and sometimes entirely unavailable in certain hotel rooms. There were complaints about the Wi-Fi being weak or completely non-existent, particularly in some rooms and that the signal was only strong in the lobby. Additionally, there was criticism regarding the need to pay for a faster, more stable Wi-Fi connection with some guests feeling misled as they expected free, reliable internet but found it limited or requiring an extra charge. Furthermore, the concrete building reportedly impacted mobile phone reception, adding to connectivity frustrations for some guests. Overall, while the hotel met basic internet needs for some, many found the Wi-Fi service to be in need of significant improvement.
The fitness facilities at NH Graz City have garnered mixed reviews from guests. On the positive side, the gym is described as modern and well-fitted, maintaining proper cleanliness and sanitation. It is appreciated for being open all day and equipped with good gym equipment along with the added convenience of free drinks. Despite these positives, several guests pointed out that the gym is quite small and lacks some basic equipment, including a weight bench. There are basic machines and hand weights available, making it usable but not comprehensive. Improvements to the gym are noted as necessary with some even mentioning it was closed due to COVID-19 measures. Overall, while the gym has useful aspects, it does require more attention to meet broader fitness needs.
NH Graz City offers a range of parking options that have received mixed reviews from guests. The convenience of having a parking garage directly under or next to the hotel is frequently highlighted, providing easy access and a sense of security for those traveling by car. The parking garage is noted for being spacious and well-maintained and the central location of the hotel makes this a practical choice for visitors wanting to explore the city.
However, several guests found the parking costs to be quite high, typically priced at around 22 euros per day. While some appreciated the clear communication regarding these rates and the occasional discounts provided by the hotel, others felt the charges were still steep. Additionally, a number of reviews mention the lack of an elevator connecting the garage to the hotel, which can be inconvenient for those with heavy luggage or mobility issues.
Despite the relatively high cost, the parking situation is generally deemed satisfactory and convenient, especially given the hotel's prime location in the city center. There's also the benefit of discounted rates at the adjacent Pfauengarten parking garage, providing a slightly more economical option. In summary, the parking facilities at NH Graz City are well-regarded for their convenience and central location, though the cost may be a drawback for some guests.
NH Graz City proves to be an excellent choice for families seeking a comfortable and enjoyable stay in the heart of Graz. The hotel receives high praise for its child-friendly atmosphere and accommodations, such as spacious family rooms and the provision of extra kids' beds, ensuring everyone has a comfortable sleep. Parents commend the hotel’s amenities designed specifically for families, including a well-maintained family kids zone and a family area where children can play and interact.
The location of NH Graz City is particularly advantageous for families with a large park and playground situated right next to the hotel. This accessibility allows children to enjoy outdoor activities while parents can relax or engage in leisurely walks. Additionally, guests appreciate the hotel staff’s helpfulness in providing suggestions for activities that cater to children, enhancing the overall family vacation experience.
Guests also highlight the plentiful and varied breakfast buffet, which caters well to the needs of both adults and kids. This ensures every family member can start their day energized and ready to explore the city. The hotel's central location contributes to its convenience, making it an ideal base for visiting various attractions in Graz.
While overall feedback is positive, some notes suggest room service could be more reliable. However, this does not detract from the hotel’s strong reputation as a family-friendly accommodation. NH Graz City is lauded as the perfect hotel for a family stay, thanks to its friendly environment, great amenities and strategic location.
NH Graz City is an officially recognized four-star hotel offering luxury amenities and quality service typical of its rating. It has been praised for its five-star service, making it a recommended choice for city trips. The hotel provides a clean environment and maintains a traditional, luxurious atmosphere.
However, some reviews indicate that certain aspects of the facilities and services do not meet the expected four-star standards. Criticisms include the absence of a bidet in the bathroom, lack of balconies or terraces and no room service or in-house dining, which contrasts with similar hotels, especially those in Spain. The breakfast quality and bed comfort also received mixed feedback. Additionally, some guests felt that the price was excessive for the level of service provided.
Overall, NH Graz City offers several four-star amenities and a prime location for travelers, although a few areas could benefit from improvement to consistently meet the high expectations associated with its rating.
NH Graz City stands out as a top address for business travelers with its solid business standard and great amenities tailored for professionals. Located in the heart of Graz, this modern, business-friendly hotel offers an ideal setting for those on short business trips or city breaks. The rooms are well-equipped, clean and spacious, providing a comfortable and efficient environment for work-related activities. Noted for its high quality and excellent services, the hotel is perfect for business trips offering all the necessary business features. Its central location in the old town of Graz further enhances its convenience for corporate stays. Although it may lack a distinctive flair, its functionality and suitability for business purposes make it a highly recommended choice for business travelers.
NH Graz City demonstrates strong accessibility features, making it a suitable choice for guests with disabilities. The hotel boasts easy access and a well-thought-out design. Facilities include a wheelchair-accessible elevator, ramps and rooms designed for accessibility. Guests have noted the ease of navigation throughout the hotel and appreciate that it accommodates various needs effectively.
The location is particularly praised for its accessibility, making it a convenient base for exploring the city. Moreover, guests have had positive experiences with the accessible bathrooms and other amenities tailored for disabled individuals.
However, there are a few areas where improvement is needed. For example, getting from the underground garage to the hotel involves steps, making it less wheelchair-friendly. Additionally, some elderly guests found the shower difficult to access. Despite these minor drawbacks, NH Graz City remains a highly accessible hotel overall, providing a comfortable stay for guests with disabilities.
Nestled in the vibrant heart of Graz, NH Graz City offers an undeniably luxurious experience that aligns with its esteemed four-star rating. Guests consistently commend the hotel for its modern rooms, which feature sleek, elegant designs. The accommodations are not only stylish but also remarkably comfortable, epitomizing high-quality hospitality. The hotel stands out for providing great luxury amenities, making each stay feel exceptionally indulgent.
Many visitors note the hotel's first-rate service, often comparing it to a five-star experience. Even with the sophistication and grandeur it offers, the luxury is described as moderately valued, striking a balance between opulence and accessibility. For those seeking an upgrade, the deluxe rooms come highly recommended and are well worth the additional cost. Overall, NH Graz City exemplifies a contemporary and luxurious stay, perfect for travelers looking to experience the finer side of Graz.
NH Graz City is celebrated for being a dog-friendly hotel, offering a warm welcome and a genuinely accommodating atmosphere for guests traveling with their pets. The hotel’s proximity to the city's main park makes it an excellent choice for dog owners looking to provide their furry friends with convenient outdoor spaces for walking and play.
Guests frequently highlight the hotel’s friendliness towards dogs and commend the pet-friendly environment. Pets are allowed to stay, even in the underground garage, underscoring the hotel’s commitment to accommodating pets. Such gestures have left many guests appreciating the good service and love for pets exhibited by the staff.
However, there are some concerns worth noting. While pets are accepted, there is a fee for dogs, which some guests find excessively high. There have also been mentions of a lack of preparation for dogs in the rooms and the stipulation that dogs are not permitted in the breakfast room, which some pet owners found inconvenient. Additionally, issues like dining area cleanliness and room maintenance have been brought up, suggesting that the hotel could improve in these areas to better meet the expectations of pet owners.
Overall, NH Graz City is highly recommended for pet owners due to its dog-friendly policies and prime location near a park, despite the additional costs and room for improvement in service specifics.
Location Show Map
Location
The hotel's proximity to the main square and pedestrian zones makes it an ideal starting point for city tours and leisurely strolls. The old town’s charm, coupled with the modern amenities provided by the hotel, ensures a comfortable stay for both leisure and business travelers. Furthermore, the quiet, car-free vicinity enhances the appeal of the location, allowing guests to enjoy the serenity while being in the midst of the bustling city center.
With convenient access to public transportation and on-site parking facilities, moving around the city and beyond is hassle-free. Guests appreciate the modern, clean design of the hotel and the friendly, helpful staff, which collectively contribute to the hotel's outstanding reputation. Perfect for short visits or extended stays, NH Graz City offers an unbeatable location for any visitor looking to explore the city's rich history and vibrant culture.
Breakfast
Guests have particularly appreciated the friendly and attentive breakfast staff, which enhances the overall dining experience. The breakfast is described as abundant, delicious and fulfilling with many guests highlighting its quality and variety. Some have even mentioned luxurious touches like freshly made omelettes and local specialties such as Kaiserschmarrn.
However, a few reviews indicate areas for improvement. Some guests found the breakfast to be lacking in variety and quality, particularly in terms of bread and pastries. There were occasional comments about the breakfast being somewhat overpriced, especially considering the quality of certain items. Additionally, on busy days, the service could become chaotic with items running out and the breakfast room feeling crowded.
Overall, the breakfast at NH Graz City is generally well-regarded with many guests finding it a highlight of their stay, offering a rich and satisfying start to the day in a pleasant atmosphere.
Dinner
Rooms
Rooms are praised for being well-equipped with essential amenities such as comfortable beds, clean bathrooms stocked with toiletries and sometimes even balconies with pleasant views. The soundproofing is commendable, contributing to a quiet and restful environment suitable for relaxation or work. The hotel's modern design and cozy decor add to its appeal, making it a fresh and inviting place to stay.
However, a handful of reviews point out some drawbacks – notably, the inconsistent room sizes where some guests found rooms to be smaller than expected. A few patrons mentioned that the room cleaning service could be more timely and meticulous with occasional issues such as missed cleanings or requirements for additional towels. Light control issues were also noted with some rooms being too dark for the guests' liking.
On the bright side, rooms designated for persons with disabilities are available, highlighting the hotel's accessibility considerations. For those who snag one of the more spacious or balcony-equipped rooms, the experience seems particularly enjoyable, hinting at a potential range in room quality.
In summary, NH Graz City generally offers a pleasant, modern and clean accommodation experience, though attention to detail in housekeeping and room size considerations could enhance guest satisfaction further.
Beds
However, preferences varied with some finding the mattresses too hard while others thought they were too soft. A few guests remarked that the beds were too narrow or that the mattresses were worn out, impacting their overall sleep quality. Despite these outliers, comfort seemed to be a common theme with several guests indicating they had rarely slept as well as they did at NH Graz City.
The hotel also caters to different needs, providing separate beds for children and accommodating extra beds in rooms, although this sometimes led to a cramped space. Cleanliness and the quality of bed linen were also positively noted, despite minor issues like bedding being too heavy or rustling with movement.
Overall, the NH Graz City beds are largely appreciated for their comfort and spaciousness, ensuring most guests enjoy a restful stay.
Cleanliness
Moreover, the hotel's modern decor and high-quality facilities further enhance the overall experience. Daily cleaning routines are noted to be efficient, contributing to the immaculate upkeep of the hotel. Exceptional cleanliness extends to common areas, ensuring a tidy and pleasant environment throughout the facility.
However, a few reviews do point out specific issues such as water stains, occasional lapses in thoroughness and some cleaning delays. Despite these isolated incidents, the general consensus among guests is satisfaction with the level of hygiene and housekeeping at NH Graz City. Overall, the strong focus on cleanliness and the modern, cozy accommodations leave a positive impression on the majority of its guests.
Staff
Wi-Fi
However, several guests experienced significant issues with the internet. Some noted that the Wi-Fi was slow, frequently disrupted and sometimes entirely unavailable in certain hotel rooms. There were complaints about the Wi-Fi being weak or completely non-existent, particularly in some rooms and that the signal was only strong in the lobby. Additionally, there was criticism regarding the need to pay for a faster, more stable Wi-Fi connection with some guests feeling misled as they expected free, reliable internet but found it limited or requiring an extra charge. Furthermore, the concrete building reportedly impacted mobile phone reception, adding to connectivity frustrations for some guests. Overall, while the hotel met basic internet needs for some, many found the Wi-Fi service to be in need of significant improvement.
Gym
Parking
However, several guests found the parking costs to be quite high, typically priced at around 22 euros per day. While some appreciated the clear communication regarding these rates and the occasional discounts provided by the hotel, others felt the charges were still steep. Additionally, a number of reviews mention the lack of an elevator connecting the garage to the hotel, which can be inconvenient for those with heavy luggage or mobility issues.
Despite the relatively high cost, the parking situation is generally deemed satisfactory and convenient, especially given the hotel's prime location in the city center. There's also the benefit of discounted rates at the adjacent Pfauengarten parking garage, providing a slightly more economical option. In summary, the parking facilities at NH Graz City are well-regarded for their convenience and central location, though the cost may be a drawback for some guests.
Family
The location of NH Graz City is particularly advantageous for families with a large park and playground situated right next to the hotel. This accessibility allows children to enjoy outdoor activities while parents can relax or engage in leisurely walks. Additionally, guests appreciate the hotel staff’s helpfulness in providing suggestions for activities that cater to children, enhancing the overall family vacation experience.
Guests also highlight the plentiful and varied breakfast buffet, which caters well to the needs of both adults and kids. This ensures every family member can start their day energized and ready to explore the city. The hotel's central location contributes to its convenience, making it an ideal base for visiting various attractions in Graz.
While overall feedback is positive, some notes suggest room service could be more reliable. However, this does not detract from the hotel’s strong reputation as a family-friendly accommodation. NH Graz City is lauded as the perfect hotel for a family stay, thanks to its friendly environment, great amenities and strategic location.
4 Star
However, some reviews indicate that certain aspects of the facilities and services do not meet the expected four-star standards. Criticisms include the absence of a bidet in the bathroom, lack of balconies or terraces and no room service or in-house dining, which contrasts with similar hotels, especially those in Spain. The breakfast quality and bed comfort also received mixed feedback. Additionally, some guests felt that the price was excessive for the level of service provided.
Overall, NH Graz City offers several four-star amenities and a prime location for travelers, although a few areas could benefit from improvement to consistently meet the high expectations associated with its rating.
Business
Accessible
The location is particularly praised for its accessibility, making it a convenient base for exploring the city. Moreover, guests have had positive experiences with the accessible bathrooms and other amenities tailored for disabled individuals.
However, there are a few areas where improvement is needed. For example, getting from the underground garage to the hotel involves steps, making it less wheelchair-friendly. Additionally, some elderly guests found the shower difficult to access. Despite these minor drawbacks, NH Graz City remains a highly accessible hotel overall, providing a comfortable stay for guests with disabilities.
Luxury
Many visitors note the hotel's first-rate service, often comparing it to a five-star experience. Even with the sophistication and grandeur it offers, the luxury is described as moderately valued, striking a balance between opulence and accessibility. For those seeking an upgrade, the deluxe rooms come highly recommended and are well worth the additional cost. Overall, NH Graz City exemplifies a contemporary and luxurious stay, perfect for travelers looking to experience the finer side of Graz.
Dog Friendly
Guests frequently highlight the hotel’s friendliness towards dogs and commend the pet-friendly environment. Pets are allowed to stay, even in the underground garage, underscoring the hotel’s commitment to accommodating pets. Such gestures have left many guests appreciating the good service and love for pets exhibited by the staff.
However, there are some concerns worth noting. While pets are accepted, there is a fee for dogs, which some guests find excessively high. There have also been mentions of a lack of preparation for dogs in the rooms and the stipulation that dogs are not permitted in the breakfast room, which some pet owners found inconvenient. Additionally, issues like dining area cleanliness and room maintenance have been brought up, suggesting that the hotel could improve in these areas to better meet the expectations of pet owners.
Overall, NH Graz City is highly recommended for pet owners due to its dog-friendly policies and prime location near a park, despite the additional costs and room for improvement in service specifics.
No, NH Graz City doesn't have any pool.
No, a spa isn't available at NH Graz City.
Yes, NH Graz City welcomes dogs.
Yes, parking facilities are available at NH Graz City.
Yes, NH Graz City has a gym.
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