Holiday Inn New Orleans West Bank Tower by IHG
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Summary of reviewsHoliday Inn New Orleans West Bank Tower by IHG is favorably situated for those looking to explore New Orleans without being engulfed in its bustling inner city. The hotel's strategic location near major highways, the French Quarter, and the cruise port makes it an ideal choice for travelers. Guests appreciate the ease of access to attractions and the convenience of nearby shopping and dining options, along with the comprehensive free parking offering.
The accommodations are particularly praised for their cleanliness and spaciousness. The rooms, described as well-maintained and quiet, offer modern amenities and impressive city views due to the hotel's unique circular design. Recent renovations have reportedly enhanced the comfort and overall guest experience, with many guests highlighting the exceptional comfort of the beds for a restful night's sleep.
The hotel staff consistently receives accolades for their friendliness and professionalism, contributing significantly to a positive guest experience across the board. From check-in to dining, the staff's attentiveness and willingness to assist are frequently commended, with specific mentions of individuals who have gone above and beyond in their service.
While the breakfast experiences vary, many guests find the buffet options satisfactory, appreciating the flavorful dishes and the attached restaurant's offerings. Although service can occasionally be slow during busy periods, many guests still consider the dining experience enjoyable. Dinner at the hotel's restaurant garners positive feedback for its quality meals and attentive service, with room service providing an added convenience.
The pool area offers a spacious and pleasant outdoor respite, though cleanliness and availability can fluctuate. Families find the hotel accommodating and welcoming, benefiting from amenities such as the fitness center and the easy access to popular attractions.
Overall, Holiday Inn New Orleans West Bank Tower by IHG presents a clean, comfortable, and conveniently located base for exploring New Orleans, marked by outstanding service and accommodations that cater well to both individual travelers and families.
Categories
The accommodations are particularly praised for their cleanliness and spaciousness. The rooms, described as well-maintained and quiet, offer modern amenities and impressive city views due to the hotel's unique circular design. Recent renovations have reportedly enhanced the comfort and overall guest experience, with many guests highlighting the exceptional comfort of the beds for a restful night's sleep.
The hotel staff consistently receives accolades for their friendliness and professionalism, contributing significantly to a positive guest experience across the board. From check-in to dining, the staff's attentiveness and willingness to assist are frequently commended, with specific mentions of individuals who have gone above and beyond in their service.
While the breakfast experiences vary, many guests find the buffet options satisfactory, appreciating the flavorful dishes and the attached restaurant's offerings. Although service can occasionally be slow during busy periods, many guests still consider the dining experience enjoyable. Dinner at the hotel's restaurant garners positive feedback for its quality meals and attentive service, with room service providing an added convenience.
The pool area offers a spacious and pleasant outdoor respite, though cleanliness and availability can fluctuate. Families find the hotel accommodating and welcoming, benefiting from amenities such as the fitness center and the easy access to popular attractions.
Overall, Holiday Inn New Orleans West Bank Tower by IHG presents a clean, comfortable, and conveniently located base for exploring New Orleans, marked by outstanding service and accommodations that cater well to both individual travelers and families.
Accessible Hotel
This hotel ensures wheelchair accessibility throughout its grounds and provides handicapped parking. It also offers specific accessible room types including Mobility Accessible with Roll-In Shower and Mobility Accessible with Tub.
3-Star Hotel
Features comfortable accommodations and a range of amenities, including on-site dining options. Its location on the West Bank provides easy access to various attractions.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Holiday Inn New Orleans West Bank Tower by IHG offers a strategically placed hub for travelers looking to explore the vibrant city of New Orleans without being immersed in its bustling inner city. The hotel's location provides easy access to major highways, making it convenient for guests traveling by car. Its proximity to attractions like the French Quarter, downtown New Orleans, and the cruise port makes it an ideal pre-cruise stay. Visitors can enjoy a relaxed atmosphere with nearby shopping and dining options, including a mall just across the street. The hotel offers a unique balance; it's just a 10-15 minute drive or a short ferry ride away from the lively city center, yet far enough to escape the noise and distractions. Guests appreciate the clean and spacious rooms alongside the friendly staff, all contributing to a hassle-free experience with the added advantage of free parking. Whether attending events at the convention center or exploring the cultural allure of New Orleans, the hotel provides a comfortable and well-connected base for all visitors.
Reviewers generally have mixed experiences with the breakfast offerings at the Holiday Inn New Orleans West Bank Tower. Many guests appreciate the breakfast buffet, praising the plentiful selection of hot and cold options and highlighting dishes like perfectly cooked grits. The attached restaurant and the Roundhouse Bar & Grill receive positive mentions for their tasty breakfast and generous portions. The staff often receives commendations for being friendly and helpful, with some guests noting that management was quick to offer complimentary breakfast tickets when issues arose, such as delayed room readiness or other inconveniences.
However, there are some criticisms. The breakfast service can be slow, sometimes taking up to 45 minutes, and there are occasional comments about the basic nature of the included breakfast options. Pricing concerns are also noted, as breakfast isn't universally included with the room stay, leading to surprise and inconvenience for some guests. The restaurant staffing levels during busy periods seem to be an issue, with calls for more waitstaff to improve order efficiency.
Overall, while the breakfast experience varies, many guests find it satisfactory and some even enjoyable, particularly when service aligns smoothly with expectations.
Holiday Inn New Orleans West Bank Tower by IHG offers a dining experience that has generally been well-received by its guests. The restaurant, known for its convenient location, garners praise for its consistently good food and attentive service. Patrons have specifically highlighted the satisfaction they found with both the quality of the meals and the friendliness of the staff. Guests appreciated the option of dining at the hotel's Roadside Grill, where the food was often described as great. Additionally, the flexibility of having room service available with similarly commendable staff adds to the convenience for visitors. Although some noted that the menu selections might be limited, the combination of good food, reasonable prices, and excellent service provides an enjoyable dining experience for hotel guests.
Nestled near the vibrant French Quarter, Holiday Inn New Orleans West Bank Tower offers a delightful stay without the typical hustle and bustle. Travelers appreciate the spaciousness of the rooms, many noting that they are large enough to comfortably accommodate multiple guests, including families. The circular design of the building allows for impressive city views, often highlighted by guests as a standout feature.
The rooms are described as clean, quiet, and well-maintained, providing a peaceful retreat. Each room seems thoughtfully appointed, with modern touches and amenities ensuring a comfortable experience. The beds receive praise for their comfort, contributing to a restful night's sleep. Guests also enjoy the ample space in the rooms, some boasting a pleasant sitting area.
A recent renovation has enhanced the overall experience, with many guests commenting on the updated and refreshed look of the interiors. The cleanliness standards are consistently high, which reflects well on the hotel’s meticulous housekeeping staff. Positioned conveniently, the hotel allows easy access to downtown attractions, providing both a comfortable stay and the perfect location to explore New Orleans without the typically higher costs of the French Quarter.
At the Holiday Inn New Orleans West Bank Tower by IHG, guests repeatedly highlight the exceptional comfort of the beds. Many visitors describe the beds as very comfortable, with some even likening them to sleeping on a cloud or in heaven. The overall feedback indicates that the hotel offers a restful night's sleep, as exemplified by numerous mentions of comfy beds and pillows. The spacious rooms, featuring two queen-size beds, further contribute to a comfortable stay. While there were a few minor drawbacks, such as one review mentioning the condition of the mattress, the general consensus is that the hotel delivers a pleasing and cozy sleeping arrangement, enhanced by clean and inviting surroundings.
Holiday Inn New Orleans West Bank Tower by IHG stands out as a beacon of cleanliness and comfort in the bustling city of New Orleans. Guest feedback consistently highlights the exceptional cleanliness of the hotel, with many noting the pristine condition of both the rooms and the public areas. Each room is characterized as clean and comfortable, ensuring a restful stay. The housekeeping staff is praised for their prompt and efficient service, maintaining the rooms in impeccable condition throughout the guests' visit.
Moreover, the hotel's ambience is described as peaceful, further enhanced by the friendly and responsive staff. Conveniently located, it offers easy access to local attractions, adding to its desirability. Guests frequently commend the spaciousness and quality of the accommodations, noting that everything works properly, contributing to a smooth and hassle-free experience.
From the property's neat appearance to the warm welcome at check-in, the overall guest experience at Holiday Inn New Orleans West Bank Tower is marked by consistent cleanliness and attentive service. This combination of comfort, cleanliness, and convenience makes the hotel a preferred choice for travelers seeking a relaxing and enjoyable stay in New Orleans.
The Holiday Inn New Orleans West Bank Tower by IHG stands out for its remarkably friendly and attentive staff. Many guests consistently praise the welcoming atmosphere, noting that the employees are not only courteous but also exceptionally helpful. From check-in to check-out, the front desk staff are highlighted as particularly professional and accommodating, ensuring that guests feel at ease throughout their stay. The management, including figures like Ms. Maggie, is often recognized for their pleasant demeanor and accessibility, fostering a sense of approachability and problem-solving. Additionally, individual staff members such as Pennie and Shanette receive specific commendations for their sweet and wonderful service. Dining experiences are enhanced by the staff’s attention, with restaurant service being noted as good, adding to the overall satisfaction of the visit. Generally, the staff contributes significantly to the positive guest experience, reinforcing the hotel's reputation for excellent customer service. Whether it’s providing informative details about local shuttles or attending to immediate needs, the team continually strives to make each stay as comfortable and enjoyable as possible.
The pool at the Holiday Inn New Orleans West Bank Tower offers a generally pleasant experience with a nice outdoor setting. Guests note its spaciousness, often finding it empty and ready to be enjoyed during their stay. When open and operational, it is reported to be in good condition with proper upkeep. However, certain reviews mention occasional cleanliness issues, including a film floating on the water's surface that detracts from the experience. Additionally, the pool's availability can be affected by weather conditions, as it is outside, and periodic closures occur due to renovations. Overall, while the pool has attributes that enhance a stay, its accessibility and cleanliness can vary.
The Holiday Inn New Orleans West Bank Tower by IHG provides a welcoming atmosphere for families visiting the Harvey area. Guests frequently find the hotel to be a comfortable and family-friendly place, offering a welcoming environment thanks to the attentive and hospitable staff. The hotel’s amenities, including a restaurant, bar, and fitness center, contribute to a convenient stay. Families appreciate plenty of space, accommodating both adults and teenagers comfortably. The location is also a draw, with easy access to popular attractions like the local plantations and the vibrant French Quarter. Despite some perceptions of the property being a bit worn, many guests express satisfaction and a desire to return.
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Location
Breakfast
However, there are some criticisms. The breakfast service can be slow, sometimes taking up to 45 minutes, and there are occasional comments about the basic nature of the included breakfast options. Pricing concerns are also noted, as breakfast isn't universally included with the room stay, leading to surprise and inconvenience for some guests. The restaurant staffing levels during busy periods seem to be an issue, with calls for more waitstaff to improve order efficiency.
Overall, while the breakfast experience varies, many guests find it satisfactory and some even enjoyable, particularly when service aligns smoothly with expectations.
Dinner
Rooms
The rooms are described as clean, quiet, and well-maintained, providing a peaceful retreat. Each room seems thoughtfully appointed, with modern touches and amenities ensuring a comfortable experience. The beds receive praise for their comfort, contributing to a restful night's sleep. Guests also enjoy the ample space in the rooms, some boasting a pleasant sitting area.
A recent renovation has enhanced the overall experience, with many guests commenting on the updated and refreshed look of the interiors. The cleanliness standards are consistently high, which reflects well on the hotel’s meticulous housekeeping staff. Positioned conveniently, the hotel allows easy access to downtown attractions, providing both a comfortable stay and the perfect location to explore New Orleans without the typically higher costs of the French Quarter.
Beds
Cleanliness
Moreover, the hotel's ambience is described as peaceful, further enhanced by the friendly and responsive staff. Conveniently located, it offers easy access to local attractions, adding to its desirability. Guests frequently commend the spaciousness and quality of the accommodations, noting that everything works properly, contributing to a smooth and hassle-free experience.
From the property's neat appearance to the warm welcome at check-in, the overall guest experience at Holiday Inn New Orleans West Bank Tower is marked by consistent cleanliness and attentive service. This combination of comfort, cleanliness, and convenience makes the hotel a preferred choice for travelers seeking a relaxing and enjoyable stay in New Orleans.
Staff
Pool
Family
Yes, Holiday Inn New Orleans West Bank Tower by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn New Orleans West Bank Tower by IHG.
No, Holiday Inn New Orleans West Bank Tower by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn New Orleans West Bank Tower by IHG.
Yes, Holiday Inn New Orleans West Bank Tower by IHG has a gym.
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