La Quinta Inn by Wyndham New Orleans West Bank / Gretna
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Summary of reviewsLa Quinta Inn by Wyndham New Orleans West Bank / Gretna is frequently praised for its prime location. Guests appreciate its proximity to major highways, the Mississippi River bridge and iconic spots in downtown New Orleans and the French Quarter. The hotel's strategic positioning offers convenient access to various amenities including restaurants, malls and the cruise terminal.
The staff receives mixed reviews with many guests praising their friendliness and helpfulness, particularly the reception and housekeeping teams. However, some encounters with rudeness and unprofessionalism have been noted. The inclusion of breakfast in the room price is a plus with positive mentions of its cleanliness and selection. Yet, guests often find the breakfast lacking variety, particularly in terms of hot food options and the breakfast area itself needs better maintenance and organization.
Room conditions are a major point of concern with numerous reports of cleanliness issues, such as dirty carpets, stained sheets and unpleasant odors. Pests and bugs are a recurring issue, along with maintenance problems like broken fixtures and outdated furnishings. Despite these issues, some guests find the beds adequate and comfortable.
Cleanliness across the hotel has mixed feedback with significant complaints about the unclean conditions, pest presence and lack of regular maintenance overshadowing the few positive notes on room comfort.
The Wi-Fi is recognized for being free and easy to access, though its quality and reliability leave much to be desired. The pool area is highlighted as a clean and pleasant space, though instances of it being closed and facing cleanliness issues are not uncommon.
For families, the hotel offers a mixed experience. It provides family suites and a generally friendly atmosphere. However, opinions vary on the surrounding area's suitability for family stays. The hotel's dog-friendly policy is noted, though it comes with complaints about the overall condition and smell in pet-friendly rooms.
Overall, while the La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several conveniences, especially in terms of location and staff friendliness, there are significant areas needing improvement, particularly regarding cleanliness, room maintenance and breakfast offerings.
Categories
The staff receives mixed reviews with many guests praising their friendliness and helpfulness, particularly the reception and housekeeping teams. However, some encounters with rudeness and unprofessionalism have been noted. The inclusion of breakfast in the room price is a plus with positive mentions of its cleanliness and selection. Yet, guests often find the breakfast lacking variety, particularly in terms of hot food options and the breakfast area itself needs better maintenance and organization.
Room conditions are a major point of concern with numerous reports of cleanliness issues, such as dirty carpets, stained sheets and unpleasant odors. Pests and bugs are a recurring issue, along with maintenance problems like broken fixtures and outdated furnishings. Despite these issues, some guests find the beds adequate and comfortable.
Cleanliness across the hotel has mixed feedback with significant complaints about the unclean conditions, pest presence and lack of regular maintenance overshadowing the few positive notes on room comfort.
The Wi-Fi is recognized for being free and easy to access, though its quality and reliability leave much to be desired. The pool area is highlighted as a clean and pleasant space, though instances of it being closed and facing cleanliness issues are not uncommon.
For families, the hotel offers a mixed experience. It provides family suites and a generally friendly atmosphere. However, opinions vary on the surrounding area's suitability for family stays. The hotel's dog-friendly policy is noted, though it comes with complaints about the overall condition and smell in pet-friendly rooms.
Overall, while the La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several conveniences, especially in terms of location and staff friendliness, there are significant areas needing improvement, particularly regarding cleanliness, room maintenance and breakfast offerings.
Dog Friendly Hotel
As a La Quinta property, this inn is likely to have pet-friendly policies. Its location near the West Bank provides access to attractions and amenities.
3-Star Hotel
Provides affordable accommodations with essential amenities for a comfortable stay. Guests can enjoy a complimentary breakfast and free Wi-Fi.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Guest Reviews
The 'La Quinta Inn by Wyndham New Orleans West Bank / Gretna' earns high marks for its prime location, which is repeatedly highlighted by guests as a standout feature. Situated near major highways and bridges, the hotel offers quick and convenient access to downtown New Orleans and the French Quarter, making it an excellent choice for both tourists and business travelers. Visitors appreciate the short drives to iconic spots like Jackson Square and Bourbon Street and the hotel’s proximity to the cruise terminal is an added benefit for those embarking on cruises.
The area around the hotel is described as nice and very good, offering a range of conveniences. It's close to various restaurants, malls and important amenities such as doctors' offices and family residences. The location is praised not only for its accessibility but also for providing easy parking, which includes free options. The proximity to main highways facilitates a seamless travel experience, whether by car or Uber.
Guests also noted the convenience of catching the ferry into the city, highlighting the hotel’s strategic positioning near the Mississippi River bridge. Despite some minor downsides, such as noise and maintenance issues, the overwhelmingly positive reviews underscore the hotel's strategic and highly appreciated location.
Guests at La Quinta Inn by Wyndham New Orleans West Bank / Gretna have mixed feelings about the breakfast experience. The breakfast crew consistently receives praise for their efforts and some guests found the breakfast satisfactory, even good or very good. Positive aspects mentioned include its cleanliness and decent selection with items like fruit juice, coffee, milk, muffins, cereal bars, yogurt, bagels, eggs and butter available. The inclusion of breakfast in the room price and the convenient location also add value to the stay.
However, many guests noted areas for improvement. The breakfast selection is often described as minimal and lacking variety with a notable absence of meats and hot food options like eggs and sausage. Some reviewers mentioned the breakfast consisting primarily of carbs with weak coffee and warm milk and juices. The breakfast hours were also a point of contention with service ending earlier than expected on weekends, leading to dissatisfaction.
Additionally, the breakfast area itself could use attention with comments about disorganization and improperly cleaned tables. The option to skip the hotel's breakfast in favor of nearby alternatives like IHOP was mentioned, indicating room for enhancement.
Overall, while there are certainly positive attributes to the breakfast at La Quinta Inn by Wyndham New Orleans West Bank / Gretna, there are several consistent areas where guests feel improvements could be made.
The guest reviews for La Quinta Inn by Wyndham New Orleans West Bank / Gretna highlight several significant issues regarding the rooms. The most frequent complaints revolve around cleanliness with many guests reporting dirty carpets, stained sheets and unclean bathrooms. There are mentions of unpleasant smells, including mold, smoke and urine, adding to the discomfort. Bugs, including mosquitoes, roaches and other pests, seem to be a recurring problem, which some guests found alarming.
Maintenance issues are also prominent with guests noting broken fixtures such as air conditioners, non-functional toilets and outdated furnishings. Many rooms lacked basic amenities like microwaves, refrigerators and hair dryers, which were expected by the guests. Safety concerns were raised due to the condition of locks with several guests mentioning broken or nearly broken locks and doors that seemed insecure.
On a positive note, there are a few mentions of comfortable beds and room sizes being adequate. However, these positive aspects were overshadowed by the general need for updates and repairs throughout the property. Guests also noted that the property’s location was convenient, but the overall experience was marred by the myriad of issues with room condition and cleanliness.
Visitors have mixed feelings about the beds at La Quinta Inn by Wyndham New Orleans West Bank / Gretna. Positive remarks consistently highlight the comfort of the beds with several guests specifically noting that the beds were clean and extremely comfortable. However, a significant number of reviews mention discomfort, pointing out issues like hard mattresses, worn-out beds and dirty linens. Some guests noted beds being infested with bugs and having mystery stains or missing comforters. Size also seems to be a recurring concern, as many guests found the beds too small, especially for two people. Despite these issues, for some visitors, the overall comfort of the beds was satisfactory.
La Quinta Inn by Wyndham New Orleans West Bank / Gretna has received mixed feedback regarding cleanliness. While some guests found their rooms clean and comfortable, many reported significant issues. Common complaints included dirty floors, stained sheets and unclean bathrooms. The presence of roaches, bugs and other pests, alongside a general lack of cleaning, stood out in several reviews. Amenities like the tub, sinks and carpets often went unwashed and the hotel's overall maintenance was described as subpar with trash and dirty conditions prevalent throughout the property. Although a few guests appreciated the friendly night staff and some aspects of their rooms, the consensus suggests that the hotel could greatly benefit from improved cleanliness and regular maintenance.
The reviews of the staff at La Quinta Inn by Wyndham New Orleans West Bank / Gretna present a mixed picture. A significant number of guests found the staff to be nice, helpful, friendly and accommodating. Several mentions note the reception staff as kind and pleasant with some guests specifically highlighting the clerks at the front desk as well as certain housekeeping staff for their favorable service.
However, there are numerous criticisms indicating issues with rudeness, unprofessionalism and unhelpfulness among certain staff members. Instances of poor communication, unresponsiveness and negative attitudes have also been noted. A few guests reported problems with management and specific incidents of staff being unavailable or failing to address issues effectively.
Overall, while some guests appreciated the kind and friendly demeanor of certain staff members, others experienced significant service shortcomings that impacted their stay.
The 'La Quinta Inn by Wyndham New Orleans West Bank / Gretna' provides guests with free access to Wi-Fi. While the Wi-Fi is available and password-protected, it is noted to be free and relatively easy to access. However, some reviews indicated that the Wi-Fi quality could be improved with several guests experiencing connectivity issues during their stay. Despite the ease of access, some guests had to seek better internet connectivity outside the hotel premises.
The pool at La Quinta Inn by Wyndham New Orleans West Bank/Gretna receives mixed reviews from guests. On the positive side, many found the pool to be a nice, clean and well-maintained area, surrounded by palm trees with comfortable seating areas. Some guests highlighted that the pool was the only clean space within the hotel. However, there were several complaints about the pool being closed or unavailable, often due to construction. A few reviews mentioned issues with cleanliness, noting a greenish tinge and cloudy appearance. Additionally, some guests reported the presence of uncontrollable children, which impacted their experience. Although the pool closes at 10pm, guests sometimes faced inconvenience due to the lack of available towels.
La Quinta Inn by Wyndham New Orleans West Bank / Gretna presents a mixed experience for families. While some reviews highlight its friendly atmosphere and perfect location for family stays, others suggest the area may not be entirely family-friendly. The hotel offers family suites, catering to the needs of those traveling with children. Several guests appreciated the good amenities available for families and noted that the neighborhood felt pleasant. However, opinions on whether the location is suited for family stays vary. The hotel has also been a reliable choice for families finding refuge during challenging times, such as hurricanes. Overall, it provides a decent option for family accommodation with some reservations about its surrounding area.
La Quinta Inn by Wyndham New Orleans West Bank / Gretna has received feedback from guests that points to significant shortcomings in its facilities and services. Guests have expressed disappointment in the cleanliness of the rooms and the overall maintenance of the property. Complaints include dirty rooms, mold, mildew and an unpleasant smell of smoke. The lack of basic amenities such as towels and room service have also been highlighted. Reviewers found the beds uncomfortable and the breakfast area inadequate. Additionally, concerns about safety and staff friendliness have been noted. Overall, the hotel does not meet the expectations typically associated with a three-star rating and guests feel that it is not worth the price.
La Quinta Inn by Wyndham New Orleans West Bank / Gretna offers several features catering to guests with disabilities. The hotel has well-marked handicap parking and some rooms specifically designed to be handicapped accessible. While some guests noted the convenience and general accessibility of the hotel, there were mixed experiences. Issues included the occasional reservation mix-up where requested accessible rooms were not provided and some facilities not being as wheelchair-friendly as expected. Certain rooms were noted for having low toilets without grab bars and loose door bolts, which may be problematic for guests with specific accessibility needs. Additionally, the absence of elevators may pose a challenge for those requiring accessible rooms on higher floors.
La Quinta Inn by Wyndham New Orleans West Bank/Gretna offers pet-friendly services, welcoming guests who travel with their dogs. However, reviews highlight several issues regarding the hotel's condition and overall experience for pet owners. Despite being dog-friendly, the facilities are reportedly in poor condition with some rooms emitting a smell of dog urine and instances of dogs barking in adjacent rooms. There are also mentions of dogs being bothered by other guests. Some concerns extend to the general level of customer service and the behavior of other guests.
Location Show Map
Location
The area around the hotel is described as nice and very good, offering a range of conveniences. It's close to various restaurants, malls and important amenities such as doctors' offices and family residences. The location is praised not only for its accessibility but also for providing easy parking, which includes free options. The proximity to main highways facilitates a seamless travel experience, whether by car or Uber.
Guests also noted the convenience of catching the ferry into the city, highlighting the hotel’s strategic positioning near the Mississippi River bridge. Despite some minor downsides, such as noise and maintenance issues, the overwhelmingly positive reviews underscore the hotel's strategic and highly appreciated location.
Breakfast
However, many guests noted areas for improvement. The breakfast selection is often described as minimal and lacking variety with a notable absence of meats and hot food options like eggs and sausage. Some reviewers mentioned the breakfast consisting primarily of carbs with weak coffee and warm milk and juices. The breakfast hours were also a point of contention with service ending earlier than expected on weekends, leading to dissatisfaction.
Additionally, the breakfast area itself could use attention with comments about disorganization and improperly cleaned tables. The option to skip the hotel's breakfast in favor of nearby alternatives like IHOP was mentioned, indicating room for enhancement.
Overall, while there are certainly positive attributes to the breakfast at La Quinta Inn by Wyndham New Orleans West Bank / Gretna, there are several consistent areas where guests feel improvements could be made.
Rooms
Maintenance issues are also prominent with guests noting broken fixtures such as air conditioners, non-functional toilets and outdated furnishings. Many rooms lacked basic amenities like microwaves, refrigerators and hair dryers, which were expected by the guests. Safety concerns were raised due to the condition of locks with several guests mentioning broken or nearly broken locks and doors that seemed insecure.
On a positive note, there are a few mentions of comfortable beds and room sizes being adequate. However, these positive aspects were overshadowed by the general need for updates and repairs throughout the property. Guests also noted that the property’s location was convenient, but the overall experience was marred by the myriad of issues with room condition and cleanliness.
Beds
Cleanliness
Staff
However, there are numerous criticisms indicating issues with rudeness, unprofessionalism and unhelpfulness among certain staff members. Instances of poor communication, unresponsiveness and negative attitudes have also been noted. A few guests reported problems with management and specific incidents of staff being unavailable or failing to address issues effectively.
Overall, while some guests appreciated the kind and friendly demeanor of certain staff members, others experienced significant service shortcomings that impacted their stay.
Wi-Fi
Pool
Family
3 Star
Accessible
Dog Friendly
Yes, La Quinta Inn by Wyndham New Orleans West Bank / Gretna has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at La Quinta Inn by Wyndham New Orleans West Bank / Gretna.
Yes, La Quinta Inn by Wyndham New Orleans West Bank / Gretna welcomes dogs.
No, parking facilities aren't available at La Quinta Inn by Wyndham New Orleans West Bank / Gretna.
No, La Quinta Inn by Wyndham New Orleans West Bank / Gretna doesn't have a gym.
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