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Summary of reviewsThe Best Western PLAZA Hotel Grevenbroich is highly praised for its advantageous central location, which offers easy access to the city center, train station, and picturesque Erft cycle path. Guests frequently commend the hotel's proximity to shops, restaurants, and attractions, as well as its direct connection to a shopping center. The tranquil atmosphere and helpful staff further enhance the appeal of the hotel.
Visitors report a substantial and varied breakfast buffet, with options catering to a range of tastes and appetites. The quality of the food is generally well-received, contributing to a pleasant start to the day. The rooms are noted for their spaciousness, modern design, and cleanliness, providing a comfortable and aesthetically pleasing stay.
The staff's friendliness and professionalism receive commendation, creating a welcoming environment. Despite occasional issues with Wi-Fi connectivity and parking space limitations, the hotel strives to maintain a satisfactory guest experience, supported by courteous service. The comfort of the beds is a standout feature, though minor inconveniences such as beds moving apart are mentioned.
Business travelers find the hotel practical and efficient, with good service and value for money, though limited evening dining options are noted. Overall, the Best Western PLAZA Hotel Grevenbroich offers a clean, comfortable, and strategically located option for both leisure and business travelers. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
3-Star Hotel
Room Types
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit offers 2 beds.
Junior SuiteFeaturing free toiletries, this suite includes a private bathroom with a bath and a hairdryer. The suite features a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views.
Comfort Double RoomOffering free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room offers a tea and coffee maker, a wardrobe, a safe deposit box, a flat-screen TV with satellite channels, as well as city views. The unit has 2 beds.
Standard Single RoomProviding free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room provides a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Comfort Single RoomOffering free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit offers 1 bed.
Guest Reviews
7.6
Good
Location
The Best Western PLAZA Hotel Grevenbroich is celebrated for its highly advantageous and central location, making it a preferred choice for travelers. Positioned conveniently near the city center, it’s ideally suited for those looking to explore the nearby shops, restaurants, and city attractions. Its situation close to the train station adds extra appeal for visitors planning day trips to Cologne. The hotel is directly linked to a shopping center, enhancing its accessibility to essentials and leisure activities. Guests have appreciated the spaciousness of the rooms and the overall cleanliness of the establishment. Additionally, the location provides a peaceful atmosphere, further enhanced by accommodating and helpful staff. With good value for money, especially noted in terms of breakfast offerings, and its close proximity to the picturesque Erft cycle path, Best Western PLAZA Hotel Grevenbroich is a practical and strategically located option for a satisfying stay.
Breakfast
Nestled in Grevenbroich, the Best Western PLAZA Hotel offers a substantial breakfast experience that consistently earns high praise from guests. With a wide range of options, the breakfast buffet caters to diverse tastes and appetites. Guests frequently commend the plentiful and varied selection, highlighting its value for money. The buffet offers a balanced array of dishes, ensuring there's something for everyone, from classic breakfast staples to healthier options.
The quality of the food is often described as delicious and well-prepared, contributing to a pleasant start to the day. While some note that vegan options are limited, the overall consensus underscores a satisfying dining experience that leaves little to be desired. This culinary offering is complemented by a peaceful dining area, making for a relaxed breakfast ambiance. Despite occasional remarks on service speed, the breakfast remains a standout feature, providing ample choice right until the buffet closes.
Rooms
The Best Western Plaza Hotel Grevenbroich offers travelers beautifully designed rooms that make a memorable stay. Guests have consistently praised the hotel for its spacious and modern accommodations. Newly renovated, these rooms boast contemporary furnishings that enhance the overall aesthetic, ensuring guests feel at home. With super comfortable beds, restful nights are almost guaranteed, contributing to a positive experience.
Cleanliness is a standout feature, as guests frequently find the rooms well-maintained and spotless. The hotel provides a peaceful atmosphere, despite its central location, which adds convenience for guests exploring the nearby attractions and amenities. Each room is thoughtfully equipped with all necessary facilities, providing functionality alongside style.
While some aspects of the bathroom design may be less user-friendly for seniors, the overall spaciousness and inviting nature of the rooms win over many visitors. With great attention to detail, guests can enjoy a comfortable and accommodating environment, making it a commendable choice for both families and solo travelers alike.
Beds
At Best Western Plaza Hotel Grevenbroich, guests frequently highlight the comfort of the beds as one of the standout features of their stay. Many reviewers express satisfaction with the mattresses, describing them as having a good firmness and even referring to them as fantastic or excellent for a good night's sleep. The beds are praised for being very comfortable, contributing positively to the overall sleeping experience.
However, there are consistent reports of beds moving apart or slipping with movement, which might be less ideal for couples looking for a unified sleeping arrangement. Some guests have noted that the twin bed setup allows for flexibility, as beds can be pushed apart, which is convenient for those requiring separate sleeping spaces. Although the majority of visitors find the beds cozy and conducive to rest, a few have pointed out issues such as creaking frames or overly soft mattresses that might need replacing.
While the pillows receive mixed feedback, and some beds are noted to be too hard, overall, guests appreciate the clean rooms and the general comfort provided by the beds, suggesting that the hotel offers a restful environment for families and individuals alike.
Cleanliness
When exploring accommodation options, Best Western PLAZA Hotel Grevenbroich frequently emerges as a basic yet commendable choice, particularly for its cleanliness. Many guests have praised the well-maintained rooms, describing them as clean, tidy, and spacious. The hotel environment itself is generally regarded as hygienic and well-kept, contributing to a comfortably neat atmosphere throughout the premises.
Despite these positive observations, there are occasional areas where cleanliness falters, such as in bathrooms or under beds where dust accumulates. Some guests have reported outdated decor and issues like impractical shower placements and musty odors. Nevertheless, the cleaning staff's efforts are often noted as satisfactory, maintaining an overall clean and calm environment.
The location of the hotel is appreciated for its tranquility and quietude, enhancing the sense of a peaceful stay. The spacious rooms further complement the setting, offering a good balance of comfort and practicality for various visitors.
Although minor inconveniences, such as key card problems and older bathroom fittings, may arise, guests still find value in the accommodation, particularly when considering the room rates and the availability of a tasty breakfast. This combination of an accessible price point and cleanliness generally leaves guests feeling that Best Western PLAZA Hotel Grevenbroich is a reasonable choice for a straightforward, clean stay.
Staff
The Best Western PLAZA Hotel Grevenbroich receives commendable praise for its staff, who are consistently described as friendly, helpful, and accommodating. Guests note the warmth and attentiveness of the team, with particular mention of the reception staff and breakfast personnel, who provide professional and reliable service. The hotel is recognized for its guest-oriented approach, as employees often go the extra mile to ensure comfort and satisfaction. Visitors appreciate the ease of interaction with staff, finding them approachable and solution-oriented, contributing to the hotel's welcoming atmosphere. The overall impression is of a dedicated group that enhances the stay with their courteous service, leaving a positive and lasting impact on guests.
Wi-Fi
The Best Western PLAZA Hotel Grevenbroich offers complimentary Wi-Fi access to its guests, although experiences with the connectivity are varied. While some describe the internet as good and laud the availability of free Wi-Fi, others note certain limitations, such as insufficient strength for streaming on devices or a noticeable drop in usability during the evening hours. Despite occasional issues with Wi-Fi login via QR codes in rooms, the hotel's commitment to service shines through with mentions of friendly and helpful staff. Additionally, thoughtful gestures such as providing a baby crib at no extra charge contribute to a positive overall impression.
Parking
Parking at the Best Western PLAZA Hotel Grevenbroich offers both advantages and challenges. Guests can conveniently park in the underground garage directly beneath the hotel, which is considered practical and a good facility overall. The cost for parking varies, typically around €9 to €10 per day, with some guests expressing appreciation for the reasonable fee while others note the discrepancy between expected free parking and actual charges.
Despite the availability of parking, the garage space is often described as narrow and tight, making it less suitable for larger vehicles. Due to construction issues, the hotel’s private garage is sometimes closed, necessitating the use of a nearby shopping center's garage at a similar daily cost.
While parking options are generally positive, the added cost and tight spaces can be less favorable. Nonetheless, the central location of the hotel enhances the practicality of accessing nearby parking alternatives when the hotel's own facilities are not available.
Business
The Best Western PLAZA Hotel Grevenbroich appears to be a practical choice for business travelers. It is often highlighted as a suitable venue for business stays, offering good service and a commendable breakfast. Despite being a typical conference hotel, it is appreciated for its good price/performance ratio and value for money. However, some guests have noted that there are no dining options available in the evening, which might be a drawback for those looking for convenient meal options after a long day. Overall, its efficiency and functionality make it a reliable option for those on business trips.
No, Best Western PLAZA Hotel Grevenbroich doesn't have any pool.
No, a spa isn't available at Best Western PLAZA Hotel Grevenbroich.
Yes, Best Western PLAZA Hotel Grevenbroich welcomes dogs.
Yes, parking facilities are available at Best Western PLAZA Hotel Grevenbroich.
No, Best Western PLAZA Hotel Grevenbroich doesn't have a gym.