Baymont by Wyndham Groton/Mystic
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsThe Baymont by Wyndham Groton/Mystic in Groton, Connecticut offers a strategically convenient location for travelers. Its proximity to major attractions like the Mohegan Sun casino, Mystic and New London, as well as nearby dining options and major highways, makes it an ideal base for exploring the area. Guests particularly appreciate the convenience of Walmart and various restaurants close by. The hotel's location is often deemed a redeeming factor despite mixed opinions on its decor and amenities.
Breakfast at the hotel presents a mixed bag with some guests praising the good service and tasty offerings. The free breakfast, featuring both hot and grab-and-go options, received positive remarks, especially for the kind service provided during breakfast hours. However, areas for improvement were noted, particularly regarding the variety and quality of offerings with some guests disappointed by the grab-and-go alternatives replacing promised hot breakfasts.
The on-site restaurant, Flanigan’s, generally garners positive feedback for its good food, friendly service and cleanliness. Notably, individual staff members received high praise. Nonetheless, the limited menu, lack of a liquor license and occasional inconsistency in restaurant hours were points of critique.
Room experiences are mixed with guests frequently commending the cleanliness and comfort of beds, ample charging stations and room size. However, maintenance issues, dated decor and unpleasant odors were recurring complaints. Guests reported problems like peeling wallpaper, musty smells and non-functional appliances, indicating a need for modernization and thorough upkeep.
Cleanliness across the hotel varies with some guests praising the cleanliness of rooms and bathrooms, while others reported odors of smoke and mustiness and poorly maintained common areas. The mixed reviews suggest variability in cleanliness standards and enforcement of the non-smoking policy.
Staff at the Baymont by Wyndham Groton/Mystic are often highlighted for their friendly and helpful demeanor, particularly housekeeping and front desk employees. However, some guests encountered rude behavior and overworked staff, pointing to occasional inconsistencies in service quality.
The free WiFi is generally valued by guests with satisfactory reliability and speed reported by many. However, some encountered slow speeds and initial access issues, indicating room for improvement in consistency and accessibility.
The pool and gym facilities received praise for their modern and clean appearances, but recurring maintenance issues with the pool's temperature and cleanliness, as well as inadequate gym equipment, left some guests disappointed.
Parking is generally ample and convenient with guests appreciating the proximity to the hotel entrance. However, concerns about safety and navigation in the rear parking area due to poor lighting were noted.
Families find the hotel suitable, particularly enjoying the pool facilities for children's entertainment. Despite occasional noise complaints, most children's needs were adequately accommodated.
The beds are commonly mentioned for their comfort, although a few guests found them hard or uncomfortable. Overall, the sleeping experience is rated positively due to clean and well-maintained rooms.
While the Baymont by Wyndham Groton/Mystic offers numerous appealing amenities and helpful staff contributing to its cleanliness and convenience, it falls short of the expected three-star rating in terms of decor and maintenance. The dated furniture, occasional unusual smells and less-than-optimal maintenance affect the perception of the hotel. Nonetheless, the positive aspects of cleanliness, helpful staff and decent amenities make it a mixed but potentially satisfactory option for travelers.
Categories
Breakfast at the hotel presents a mixed bag with some guests praising the good service and tasty offerings. The free breakfast, featuring both hot and grab-and-go options, received positive remarks, especially for the kind service provided during breakfast hours. However, areas for improvement were noted, particularly regarding the variety and quality of offerings with some guests disappointed by the grab-and-go alternatives replacing promised hot breakfasts.
The on-site restaurant, Flanigan’s, generally garners positive feedback for its good food, friendly service and cleanliness. Notably, individual staff members received high praise. Nonetheless, the limited menu, lack of a liquor license and occasional inconsistency in restaurant hours were points of critique.
Room experiences are mixed with guests frequently commending the cleanliness and comfort of beds, ample charging stations and room size. However, maintenance issues, dated decor and unpleasant odors were recurring complaints. Guests reported problems like peeling wallpaper, musty smells and non-functional appliances, indicating a need for modernization and thorough upkeep.
Cleanliness across the hotel varies with some guests praising the cleanliness of rooms and bathrooms, while others reported odors of smoke and mustiness and poorly maintained common areas. The mixed reviews suggest variability in cleanliness standards and enforcement of the non-smoking policy.
Staff at the Baymont by Wyndham Groton/Mystic are often highlighted for their friendly and helpful demeanor, particularly housekeeping and front desk employees. However, some guests encountered rude behavior and overworked staff, pointing to occasional inconsistencies in service quality.
The free WiFi is generally valued by guests with satisfactory reliability and speed reported by many. However, some encountered slow speeds and initial access issues, indicating room for improvement in consistency and accessibility.
The pool and gym facilities received praise for their modern and clean appearances, but recurring maintenance issues with the pool's temperature and cleanliness, as well as inadequate gym equipment, left some guests disappointed.
Parking is generally ample and convenient with guests appreciating the proximity to the hotel entrance. However, concerns about safety and navigation in the rear parking area due to poor lighting were noted.
Families find the hotel suitable, particularly enjoying the pool facilities for children's entertainment. Despite occasional noise complaints, most children's needs were adequately accommodated.
The beds are commonly mentioned for their comfort, although a few guests found them hard or uncomfortable. Overall, the sleeping experience is rated positively due to clean and well-maintained rooms.
While the Baymont by Wyndham Groton/Mystic offers numerous appealing amenities and helpful staff contributing to its cleanliness and convenience, it falls short of the expected three-star rating in terms of decor and maintenance. The dated furniture, occasional unusual smells and less-than-optimal maintenance affect the perception of the hotel. Nonetheless, the positive aspects of cleanliness, helpful staff and decent amenities make it a mixed but potentially satisfactory option for travelers.
Hotel with Free Wi-Fi
Baymont by Wyndham hotels usually offer free Wi-Fi. This hotel is suitable for travelers looking for essential amenities, including internet access.
Business Hotel
This hotel has meeting rooms with total space of 3,500 sq ft and a 1,500 sq ft banquet hall for all event needs.
Accessible Hotel
This hotel features accessible rooms with two double beds or one king bed, both non-smoking options. It offers wheelchair accessible facilities, including wheelchair access to the restaurant.
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Nestled in Groton, Connecticut, the Baymont by Wyndham Groton/Mystic boasts a location that guests find exceedingly convenient and central to many attractions. Its proximity to the Mohegan Sun casino, Mystic and New London is frequently highlighted, making it an ideal spot for those looking to explore these popular destinations. The hotel's closeness to the Groton Navy Base appeals to visitors with military connections, while easy access to major highways like Route 95 and 395 ensures smooth travel for all guests.
Visitors appreciate the array of dining options nearby, including the convenience of Dunkin' Donuts next door and various other restaurants and grocery stores within easy reach. The location proves suitable for those attending events or competitions at local conventions and clubs and it’s also close to recreational activities like fishing.
Despite mixed reviews on the decor and facilities, the convenience of the location often redeems the overall experience for many travelers. With Walmart only two minutes away and plenty of shopping opportunities close by, Baymont by Wyndham Groton/Mystic offers practicality and ease of access to numerous amenities, making it a strategic choice for a variety of visitors.
Baymont by Wyndham Groton/Mystic offers a range of breakfast experiences that have garnered mixed reviews from guests. On the positive side, many appreciated the breakfast for being good and even exceeding expectations at times. Guests highlighted the thoughtful and kind service provided by the gentleman working during breakfast hours. The inclusion of free breakfast, whether as a buffet or at the attached restaurant, was a notable perk for some visitors. Certain aspects were praised, such as the hot breakfast options and the convenience of grab-and-go offerings, which included granola bars, juice and fruit cups. Guests also mentioned that the breakfast was tasty and the staff service was commendable.
However, there were several areas needing improvement. Some guests felt that the breakfast was minimal, lacking variety and substantive options like decaf coffee and turkey sausages. The grab-and-go breakfast, while convenient for some, generally received negative feedback for being insufficient and not meeting expectations. Reports of misalignment between advertised and actual offerings were prevalent with instances of cold sack breakfasts substituting the hot breakfasts promised. There was also an evident need for an earlier breakfast service time and overall upgrades to the breakfast area, as some described the facilities as run-down and old. Additionally, the shift to grab-and-go due to COVID and staffing issues left certain guests disappointed by the limited offerings, missing the traditional buffet experience.
The guest reviews for dinner at Baymont by Wyndham Groton/Mystic’s on-site restaurant, Flanigan’s, reflect a largely positive dining experience. Guests appreciated the convenience of having a restaurant attached to the hotel with many noting that the food was good and service friendly. Waitstaff like Sia and Greg received high praise for their exceptional and prompt service. The cleanliness of the restaurant was another commendable aspect, contributing to a pleasant dining atmosphere.
However, some guests mentioned that the restaurant’s hours could be more accommodating, noting that it closed earlier than expected at times. The lack of air conditioning and a limited menu without a liquor license were additional shortcomings for some diners.
Overall, the addition of the on-site restaurant added significant value to their stay, enhanced by the great food and attentive service. Some guests also enjoyed the proximity to other dining options like the diner across the street and Dunkin’ Donuts next door. Despite a few areas for improvement, Flanigan's seems to be a well-regarded feature of the hotel.
Baymont by Wyndham Groton/Mystic presented a mix of experiences for its guests with a recurring theme of cleanliness juxtaposed against a need for modernization and maintenance. On the positive side, many guests noted that their rooms were very clean with comfortable beds and plenty of charging stations available. Some rooms were reasonably sized and offered good accommodation and features like a small gym and pleasant staff added to the overall convenience.
However, issues with dated and aging facilities were frequently mentioned. Guests reported various maintenance problems including peeling wallpaper, rusty fixtures, loud air conditioners and faulty doors. The rooms often had unpleasant smells, ranging from musty to cigarette smoke and even marijuana. Additionally, there were complaints about small, outdated furniture, inadequate bathroom facilities and broken appliances such as clogged coffee makers and non-functional ice machines.
Despite the comforts of clean beds and spaciousness in some rooms, the consensus pointed to a need for significant updates. The air conditioning units, in particular, were a common point of frustration due to their noise and inefficiency. Overall, while the basic cleanliness and the size of some rooms were appreciated, the outdated interiors and persistent smells underscore the need for a thorough overhaul to enhance the guest experience at this hotel.
The beds at Baymont by Wyndham Groton/Mystic generally receive positive feedback regarding comfort. Many guests found the beds to be comfortable with several describing them as comfy or very comfortable. The size of the beds also seemed to meet guests' expectations. However, a few reviews mentioned that some mattresses felt hard and uncomfortable, while others suggested that the beds could use some upgrading. Despite these occasional complaints, the overall sentiment points to a largely comfortable sleeping experience, complemented by the clean and well-maintained rooms.
Baymont by Wyndham Groton/Mystic presents a mixed experience when it comes to cleanliness and maintenance. While some guests have praised the hotel for its clean and comfortable rooms, stating that they found the overall cleanliness of their accommodations and the lobby to be exceptional, others have reported a range of negative experiences.
Despite mentions of good housekeeping and well-maintained bathrooms, a significant number of guests complained about persistent odors throughout the hotel, including cigarette smoke, marijuana and musty scents. The hallways and rooms have occasionally been noted for stained carpets and dated furnishings, contributing to an overall worn-out and poorly maintained appearance in parts of the facility.
The pool, fitness center and some amenities were also highlighted as areas needing deep cleaning or repairs. Additionally, there were frequent mentions of specific cleanliness issues in common areas and maintenance problems, such as dirty elevators, broken items and full garbage cans.
Guests expressed frustration with a non-smoking policy that was not strictly enforced, leading to pervasive smells that detracted from their stay. Reports of staff being helpful were somewhat countered by criticisms, suggesting variability in service quality.
Overall, while the Baymont by Wyndham Groton/Mystic has been recognized by some travelers for a decent level of cleanliness in their private rooms and certain areas, the negative aspects, including bad odors, dated and dirty common spaces and maintenance issues, have left other guests dissatisfied.
Guests of Baymont by Wyndham Groton/Mystic often describe the hotel's staff in positive terms. Many reviews highlight the friendliness and helpful attitude of the employees, particularly those at the front desk. Staff members are frequently mentioned as accommodating, knowledgeable and caring with some guests singling out the general manager for his helpfulness.
Housekeeping staff is noted for their attentiveness and willingness to assist, although there are mentions of a minimal housekeeping team. The restaurant staff, including a particularly praised waitress and a commendable gentleman, also receive high marks for their service.
However, not all feedback is glowing with a few guests encountering rude behavior from certain front desk employees. Some reviews indicate that the staff can be overwhelmed at times, suggesting a small or underworked team.
Overall, the welcoming, approachable and professional demeanor of most of the Baymont's staff members stands out in guest experiences, providing a positive aspect to their stay.
Baymont by Wyndham Groton/Mystic offers guests free WiFi, which many have found to be a valuable feature. Numerous visitors were able to access the WiFi with ease and some even commented on the internet's reliability and speed. However, there have been occasional remarks about slow speeds and issues with the WiFi being unusable for some. Additionally, a few guests noted that they were not provided with the WiFi password upon arrival. While the WiFi service generally meets basic needs, there is room for improvement in consistency and accessibility.
'Baymont by Wyndham Groton/Mystic' features a pool and gym area that generally receive mixed feedback from guests. On the positive side, several reviews highlight the gym as being good with phrases like "great pool gym," "cleaned gym was great," and "overall gym good and clean." The appearance and cleanliness of the newly updated facilities are appreciated by many with mentions of "new clean gym" and "cleaned pool area."
The critical feedback primarily centers around maintenance issues. Guests frequently report the pool being "ice cold," "dirty," or even "closed." The hot tub often seems to be out of order and there appear to be recurring issues with the pool's heating and cleanliness. Additionally, there are mentions of gym equipment being inadequate, described as "broken" or limited to just a few dumbbells.
Overall, while the modern and clean gym facilities receive praise, the pool area struggles with maintenance and operational issues, leaving some guests disappointed.
Baymont by Wyndham Groton/Mystic offers a mix of experiences regarding its parking facilities. On the positive side, many guests find that there is plenty of parking available with ample and spacious spots conveniently located near the hotel's entrance. Parking is described as easy and cheap, contributing to an overall hassle-free experience for those arriving by car.
However, some visitors have noted a few areas for improvement. The rear parking area has raised safety concerns due to its dark and somewhat isolated appearance with limited lighting making it challenging to navigate at night. Additionally, the parking lot can feel tight and navigating narrow access points might be tricky for some vehicles.
Overall, while the hotel provides an abundance of parking options, guests suggest that enhancements in lighting and layout could improve the sense of security and ease for those using the rear parking area.
The Baymont by Wyndham Groton/Mystic offers several activities suitable for children, making it a good option for families. Kids particularly enjoyed the pool, providing them with entertainment during the stay. While some guests experienced noise issues with kids running and jumping in rooms above, others found the environment overall to be adequate for their needs. Although some families did not have the chance to enjoy all amenities like the spa, most children's needs and enjoyment were adequately accommodated.
The Baymont by Wyndham Groton/Mystic offers a variety of appealing amenities and services, but its overall rating and decor have raised some questions among guests. While the pricing is attractive, many feel that the establishment does not live up to the expected three-star standards. The exterior of the hotel appears to suggest a three-star experience, but reviews suggest otherwise for the interior.
One of the standout aspects frequently mentioned is the hotel's cleanliness with consistent positive feedback about the condition of the rooms and linens. Cleanliness is clearly a priority, reflected by the numerous mentions of fresh linens and well-maintained facilities. Guests also appreciated the staff for their helpfulness and attentiveness, significantly contributing to a more pleasant stay.
The included amenities, such as the grab-and-go breakfast, were well received, making mornings convenient for travelers. The attached restaurant was mentioned positively, offering an additional dining option within the hotel premises.
However, the overall service and decor do not meet many guests' expectations of a three-star hotel. Complaints included dated furnishings, unusual smells in the lobby and hallways and less-than-optimal maintenance around certain areas like the lamps and elevators.
Despite these drawbacks, the excellent cleanliness standards and the decent range of included amenities, combined with the generally positive interaction with the staff, compensate to some extent, making the Baymont by Wyndham Groton/Mystic a mixed experience for travelers seeking affordable accommodation.
Baymont by Wyndham Groton/Mystic offers a mixed experience for guests with disabilities. The hotel is noted for convenient quick highway access and accessibility in its general layout, so moving around within and outside the hotel is relatively easy. However, there are specific areas where accessibility could improve.
Guests have mentioned that while there are accessible rooms available, these do come with certain limitations. The shower chair did not properly fit in the bathtub of the handicap room and the accessible rooms lacked ADA-compliant toilets. Furthermore, the sink in the accessible room was positioned low, which might suit some, but not everyone and the overall bathroom design was criticized for having little counter space. Additionally, some reviews reported issues with the elevators, which were described as run-down and prone to breaking, raising concerns about their reliability.
While the hotel does include staff who are willing to assist, essential elements like ice machines need better accessibility. Furthermore, no accessible entrance was highlighted in the reviews, which could pose a challenge for guests with mobility issues.
Overall, Baymont by Wyndham Groton/Mystic offers several accessibility features that might suit some guests, but definitely has room for improvement to ensure a completely comfortable and secure stay for visitors with disabilities.
At Baymont by Wyndham Groton/Mystic, the indoor pool is a central feature appreciated for its cleanliness and ample poolside space, allowing for year-round swimming. However, guests have encountered several issues, including the pool frequently being closed for maintenance and repairs. When accessible, the indoor pool sometimes feels too cold for comfort with a few guests even describing it as freezing or noting its green appearance. Additionally, there have been instances where both the pool and accompanying hot tub and gym facilities were unavailable. Overall, while the indoor pool offers a nice area for relaxation, its consistent availability and temperature can be points of concern.
Location Show Map
Location
Visitors appreciate the array of dining options nearby, including the convenience of Dunkin' Donuts next door and various other restaurants and grocery stores within easy reach. The location proves suitable for those attending events or competitions at local conventions and clubs and it’s also close to recreational activities like fishing.
Despite mixed reviews on the decor and facilities, the convenience of the location often redeems the overall experience for many travelers. With Walmart only two minutes away and plenty of shopping opportunities close by, Baymont by Wyndham Groton/Mystic offers practicality and ease of access to numerous amenities, making it a strategic choice for a variety of visitors.
Breakfast
However, there were several areas needing improvement. Some guests felt that the breakfast was minimal, lacking variety and substantive options like decaf coffee and turkey sausages. The grab-and-go breakfast, while convenient for some, generally received negative feedback for being insufficient and not meeting expectations. Reports of misalignment between advertised and actual offerings were prevalent with instances of cold sack breakfasts substituting the hot breakfasts promised. There was also an evident need for an earlier breakfast service time and overall upgrades to the breakfast area, as some described the facilities as run-down and old. Additionally, the shift to grab-and-go due to COVID and staffing issues left certain guests disappointed by the limited offerings, missing the traditional buffet experience.
Dinner
However, some guests mentioned that the restaurant’s hours could be more accommodating, noting that it closed earlier than expected at times. The lack of air conditioning and a limited menu without a liquor license were additional shortcomings for some diners.
Overall, the addition of the on-site restaurant added significant value to their stay, enhanced by the great food and attentive service. Some guests also enjoyed the proximity to other dining options like the diner across the street and Dunkin’ Donuts next door. Despite a few areas for improvement, Flanigan's seems to be a well-regarded feature of the hotel.
Rooms
However, issues with dated and aging facilities were frequently mentioned. Guests reported various maintenance problems including peeling wallpaper, rusty fixtures, loud air conditioners and faulty doors. The rooms often had unpleasant smells, ranging from musty to cigarette smoke and even marijuana. Additionally, there were complaints about small, outdated furniture, inadequate bathroom facilities and broken appliances such as clogged coffee makers and non-functional ice machines.
Despite the comforts of clean beds and spaciousness in some rooms, the consensus pointed to a need for significant updates. The air conditioning units, in particular, were a common point of frustration due to their noise and inefficiency. Overall, while the basic cleanliness and the size of some rooms were appreciated, the outdated interiors and persistent smells underscore the need for a thorough overhaul to enhance the guest experience at this hotel.
Beds
Cleanliness
Despite mentions of good housekeeping and well-maintained bathrooms, a significant number of guests complained about persistent odors throughout the hotel, including cigarette smoke, marijuana and musty scents. The hallways and rooms have occasionally been noted for stained carpets and dated furnishings, contributing to an overall worn-out and poorly maintained appearance in parts of the facility.
The pool, fitness center and some amenities were also highlighted as areas needing deep cleaning or repairs. Additionally, there were frequent mentions of specific cleanliness issues in common areas and maintenance problems, such as dirty elevators, broken items and full garbage cans.
Guests expressed frustration with a non-smoking policy that was not strictly enforced, leading to pervasive smells that detracted from their stay. Reports of staff being helpful were somewhat countered by criticisms, suggesting variability in service quality.
Overall, while the Baymont by Wyndham Groton/Mystic has been recognized by some travelers for a decent level of cleanliness in their private rooms and certain areas, the negative aspects, including bad odors, dated and dirty common spaces and maintenance issues, have left other guests dissatisfied.
Staff
Housekeeping staff is noted for their attentiveness and willingness to assist, although there are mentions of a minimal housekeeping team. The restaurant staff, including a particularly praised waitress and a commendable gentleman, also receive high marks for their service.
However, not all feedback is glowing with a few guests encountering rude behavior from certain front desk employees. Some reviews indicate that the staff can be overwhelmed at times, suggesting a small or underworked team.
Overall, the welcoming, approachable and professional demeanor of most of the Baymont's staff members stands out in guest experiences, providing a positive aspect to their stay.
Wi-Fi
Pool
The critical feedback primarily centers around maintenance issues. Guests frequently report the pool being "ice cold," "dirty," or even "closed." The hot tub often seems to be out of order and there appear to be recurring issues with the pool's heating and cleanliness. Additionally, there are mentions of gym equipment being inadequate, described as "broken" or limited to just a few dumbbells.
Overall, while the modern and clean gym facilities receive praise, the pool area struggles with maintenance and operational issues, leaving some guests disappointed.
Parking
However, some visitors have noted a few areas for improvement. The rear parking area has raised safety concerns due to its dark and somewhat isolated appearance with limited lighting making it challenging to navigate at night. Additionally, the parking lot can feel tight and navigating narrow access points might be tricky for some vehicles.
Overall, while the hotel provides an abundance of parking options, guests suggest that enhancements in lighting and layout could improve the sense of security and ease for those using the rear parking area.
Family
3 Star
One of the standout aspects frequently mentioned is the hotel's cleanliness with consistent positive feedback about the condition of the rooms and linens. Cleanliness is clearly a priority, reflected by the numerous mentions of fresh linens and well-maintained facilities. Guests also appreciated the staff for their helpfulness and attentiveness, significantly contributing to a more pleasant stay.
The included amenities, such as the grab-and-go breakfast, were well received, making mornings convenient for travelers. The attached restaurant was mentioned positively, offering an additional dining option within the hotel premises.
However, the overall service and decor do not meet many guests' expectations of a three-star hotel. Complaints included dated furnishings, unusual smells in the lobby and hallways and less-than-optimal maintenance around certain areas like the lamps and elevators.
Despite these drawbacks, the excellent cleanliness standards and the decent range of included amenities, combined with the generally positive interaction with the staff, compensate to some extent, making the Baymont by Wyndham Groton/Mystic a mixed experience for travelers seeking affordable accommodation.
Accessible
Guests have mentioned that while there are accessible rooms available, these do come with certain limitations. The shower chair did not properly fit in the bathtub of the handicap room and the accessible rooms lacked ADA-compliant toilets. Furthermore, the sink in the accessible room was positioned low, which might suit some, but not everyone and the overall bathroom design was criticized for having little counter space. Additionally, some reviews reported issues with the elevators, which were described as run-down and prone to breaking, raising concerns about their reliability.
While the hotel does include staff who are willing to assist, essential elements like ice machines need better accessibility. Furthermore, no accessible entrance was highlighted in the reviews, which could pose a challenge for guests with mobility issues.
Overall, Baymont by Wyndham Groton/Mystic offers several accessibility features that might suit some guests, but definitely has room for improvement to ensure a completely comfortable and secure stay for visitors with disabilities.
Indoor Pool
No, Baymont by Wyndham Groton/Mystic doesn't have any pool.
No, a spa isn't available at Baymont by Wyndham Groton/Mystic.
No, Baymont by Wyndham Groton/Mystic doesn't allow dogs.
No, parking facilities aren't available at Baymont by Wyndham Groton/Mystic.
No, Baymont by Wyndham Groton/Mystic doesn't have a gym.
Location Show Map
More Options
