Groton, 345 Gold Star Highway41.370434,-72.057254(Show on Map)
6.5
Rated
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesTue, 06 Oct - Wed, 07 Oct06 Oct - 07 Oct
1 Room2 Guests
Info
Summary of reviews
Summarized by AI
Windsor Motel enjoys a prime location that guests frequently commend for its convenience and accessibility. It's positioned near essential amenities such as Walmart and dining options like 5Guys, with attractions like a charming tulip farm nearby. For those venturing to casinos like Mohegan Sun or Mystic, the motel is just minutes away, offering easy access to major highways and central positioning near shopping plazas, restaurants, and the New London ferry. The quiet atmosphere and exceptional customer service provided by friendly and attentive staff enhance the appeal of this locale, making it a great base for relaxation and exploration.
The rooms at Windsor Motel are generally praised for their cleanliness and comfort, with upgrades such as freshly painted walls and updated bathroom flooring and vanities contributing to a well-maintained and spacious environment. Although there are mixed reviews regarding room freshness and certain facilities, guests appreciate the presence of necessary amenities, despite suggestions for further improvements in specific aspects like ventilation and channel options. The motel's commitment to a satisfactory accommodation experience is evident, even as potential areas for enhancement are recognized.
Cleanliness at Windsor Motel receives mixed reviews, though many guests highlight positive aspects such as very clean rooms, towels, and fresh bed linens. Attention to detail, like fog-free bathroom mirrors, adds to a comfortable stay. While some areas require renovation and improvements, many guests commend the motel for its good pricing and functional environment.
The staff at Windsor Motel is highly praised for their warmth and friendliness, consistently ensuring a pleasant stay for guests. Exceptional service is provided by the motel team, noted for their helpfulness and kind-hearted nature. Guests are particularly impressed with the thoughtful gestures like towel service and regular check-ins, with special mentions of standout employees at check-in and room cleaning who contribute significantly to the enjoyable guest experience.
Visitor opinions about the beds at Windsor Motel vary. Some find them comfortable, enjoying restful sleep, while others are less satisfied, citing issues such as excessively firm mattresses and flimsy pillows. Though the beds are queen-sized, which suits some preferences, others may find these features affect their comfort. Prospective guests may want to consider personal sleep preferences when planning their stay. Overall, Windsor Motel offers a commendable accommodation experience, defined by convenience, cleanliness, and outstanding staff service.
Categories
Free Wi-Fi
Parking
Adult Only
Room Types
Queen Room - Non-SmokingThis room features a microwave, refrigerator and cable TV.
King Room - Non-SmokingThis room features a microwave, refrigerator and cable TV.
Double Room - Non-Smoking This room features a microwave, refrigerator and cable TV.
Queen Room - SmokingFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a carpeted floor and heating. The unit has 1 bed.
Guest Reviews
6.5
Rated
Review Summaries
Summarized by AI
Location
Nestled in a prime spot, Windsor Motel offers a location that guests repeatedly praise for its convenience and accessibility. Situated near essential amenities like Walmart and popular dining options such as 5Guys, the motel is also close to attractions like a charming tulip farm. Visitors heading to the bustling casinos, Mohegan Sun, or Mystic will find themselves just minutes away, with easy access to major highways facilitating seamless travel. The motel is also centrally positioned near shopping plazas, restaurants, and even the New London ferry. Beyond the practicality of its location, guests appreciate the quiet atmosphere and exceptional customer service offered by the friendly and attentive staff, making it an ideal hub for both relaxation and exploration.
Rooms
The rooms at Windsor Motel offer a varied experience, with many guests highlighting positive aspects such as cleanliness and comfort. Several reviews indicate that the rooms have undergone upgrades, featuring freshly painted walls and new pictures, along with updated bathroom flooring and vanities. This has led to a clean and well-maintained environment, which is further complemented by the quiet and safe location of the motel. Guests appreciate the spaciousness and the presence of necessary amenities, contributing to a comfortable stay.
However, there are mixed reviews about room freshness and certain facilities. There have been mentions of stale odors in some rooms, suggesting a need for improved ventilation or regular maintenance. While the bathrooms generally received favorable comments regarding their recent updates, suggestions for further upgrades were noted. A few guests reported non-functional showers and limited TV channel options, hinting at areas for improvement. Overall, Windsor Motel provides a satisfactory accommodation experience with potential for enhancement in specific aspects.
Beds
Visitors to the Windsor Motel have mixed opinions about the beds. While some guests find them comfortable with mentions of liking the bed and having a very comfortable experience, others have noted several issues that may affect quality of sleep. These concerns mostly revolve around the firmness of the mattresses, which some describe as very hard or comparable to sleeping on the floor. There's also feedback about the unpleasantness of the pillows, which are often seen as flimsy or nothing more than small tufts of cotton. Additionally, all beds provided are queen-sized, which suits some guests' preferences but might not meet everyone's needs. Overall, those considering a stay at Windsor Motel might want to weigh the importance of bed comfort in their travel plans.
Cleanliness
Windsor Motel receives mixed reviews regarding cleanliness, though the positive aspects are noteworthy. Many guests have praised the hotel for maintaining very clean rooms, complemented by clean towels and fresh bed linens. The attention to detail in aspects such as a fog-free bathroom mirror adds to the comfortable stay experience. Despite these commendable points, some areas in need of renovation were noted, with concerns about bathroom cleanliness and the condition of bedding and towels. While a significant number of guests had no negative feedback, others indicated the need for improvements in certain areas. Overall, the hotel is recognized for its good pricing and its ability to provide a generally comfortable and functional environment.
Staff
Windsor Motel is highly praised for its exceptional staff, who consistently provide a warm and welcoming experience for guests. Visitors frequently mention the staff's friendliness and accommodating nature, taking great care to ensure a pleasant stay for everyone. The team at the motel is described as fantastic, helpful, and kind-hearted, creating a comfortable and respectful atmosphere. Special commendations are given to the woman at check-in and a young man who diligently cleans the rooms, both noted for their kindness and attentiveness. Guests appreciate the staff's good service, including thoughtful gestures like towel service and regular check-ins to ensure everyone is satisfied. Overall, the team at Windsor Motel leaves a lasting impression as an integral part of the enjoyable guest experience.
FAQ
No, Windsor Motel doesn't have any pool.
No, a spa isn't available at Windsor Motel.
No, Windsor Motel doesn't allow dogs.
Yes, parking facilities are available at Windsor Motel.
