The Hampton Inn & Suites Canal Winchester Columbus is a hotel that stands out for its exceptional customer service. The staff is described as friendly, welcoming and attentive with many guests praising their amazing and polite demeanor. The front desk staff, in particular, are noted for their impeccable customer service. Guests appreciate the staff's helpfulness, from check-in to problem-solving. The hotel's common areas, such as the dining area, provide a comfortable and friendly atmosphere to spend time with friends. The rooms themselves are clean and amazing with guests gushing over the super friendly staff and great experience overall.
Baymont by Wyndham Columbus/Rickenbacker offers a conveniently strategic location, particularly beneficial for travelers requiring proximity to the airport. Nestled in an industrial park away from main roads, it provides a quiet and private environment, which appeals to families and business travelers. Easy access to highways and local events contributes to its positive reputation with cleanliness, comfort and reasonable pricing further enhancing its appeal for both short-term and extended stays.
The breakfast experience at the hotel is mixed. While the grab-and-go breakfast option featuring non-perishable items is convenient, many guests find it unsatisfactory. However, the availability of a hot breakfast on weekends and a nicely set-up breakfast room are appreciated by some.
When it comes to rooms, guests commonly note that they are clean, well-maintained, quiet and comfortable with efficient air conditioning and good TV channel selection. However, there are several signs of disrepair and cleanliness issues in certain rooms, alongside reports of malfunctioning amenities and unpleasant odors, indicating the need for better maintenance and odor management.
The cleanliness of the hotel overall falls short with persistent complaints about dirt, unpleasant odors and disrepair in various areas of the property. Despite some sporadic positive notes about areas being clean and fresh, the majority of reviews highlight the need for significant improvements in cleanliness standards.
Staff reviews are mixed with many guests praising the friendliness and professionalism of certain employees, particularly the owner or manager and appreciating the service provided by cleaning and maintenance staff. Nevertheless, criticism regarding the rudeness and lack of professional appearance of some front desk staff underscores a need for better customer service training.
The indoor pool is generally well-received, adding value to the stay, especially for families. Although there are some concerns about restricted hours and occasional maintenance and cleanliness issues, it is often noted as a nice feature of the hotel.
Bed quality, like other aspects of the hotel, receives mixed reviews. Some guests find the beds and pillows comfortable, while others point out issues with hardness, lumpiness and cleanliness.
Overall, Baymont by Wyndham Columbus/Rickenbacker is recognized for its convenient location and affordability, offering a satisfactory experience for many guests. However, significant improvements in maintenance, cleanliness and staff professionalism are necessary to elevate the overall guest experience.
The Holiday Inn Express - Columbus Downtown by IHG is highly regarded for its excellent location, modern amenities, and exceptional service, making it an ideal choice for visitors to Columbus. Situated in the vibrant German Village area, guests enjoy easy access to downtown attractions, restaurants, and boutiques, offering both leisure and business travelers a convenient and walkable setting. The hotel's breakfast receives high praise, with guests appreciating the wide variety of delicious and healthy options that exceed expectations. The complimentary breakfast is a notable highlight, considered one of the best aspects of the stay.
Rooms are consistently praised for their cleanliness, spaciousness, and comfort. Updated and modern, the rooms feature exceptionally comfortable beds, enhancing the restful experience. The hotel's cleanliness standards are widely commended, with well-maintained indoor and outdoor areas contributing to a welcoming environment. The friendly and attentive staff, including standout individuals like Leanna Cooper and Lawrence, ensure guests feel valued and cared for, providing exceptional service from check-in to check-out.
Additional amenities such as the outdoor pool add to the hotel’s appeal, offering a clean and relaxing spot for guests. The parking situation is generally seen as convenient, though some guests note areas for improvement, such as expanding space and signage. However, the reasonable parking costs and accessibility contribute positively to guests' overall experience.
Overall, the combination of a strategic location, superb breakfast, comfortable accommodations, and outstanding staff makes the Holiday Inn Express - Columbus Downtown by IHG a highly recommended choice for anyone visiting the area.
The Fairfield Inn & Suites by Marriott Columbus Airport is a great choice for those looking for a convenient and affordable stay near the airport. The hotel is well-managed and met our expectations for a one-night stay. While some guests found the rooms to be only passable, they were generally good and pleasant. Unfortunately, some guests found that the online advertisement for the hotel was not accurate. Parking was reportedly an issue for some guests, which was a major downside. Additionally, while the hotel did not offer breakfast due to Covid restrictions, it would have been nice to have received advance notice. Despite these minor issues, we still found the Fairfield Inn & Suites by Marriott Columbus Airport to be a good value for the price.
Comfort Suites Columbus Airport is highly regarded for its prime location, offering guests easy access to the airport, major highways and local attractions like Easton and Ohio Dominican University. The close proximity to a variety of dining options and the availability of a free shuttle to the airport further enhance its appeal. The hotel's cleanliness and convenience are repeatedly emphasized with guests finding both the hotel and rooms well-maintained and attractive.
The breakfast experience is mixed but leans positive with many guests enjoying a good selection and appreciating the friendly staff and included meal. However, some guests noted areas for improvement, including better variety and consistency in food quality.
Rooms at the hotel receive high praise, consistently described as clean, spacious and comfortable. Guests appreciate the well-appointed amenities like coffee makers, microwaves and TVs. The beds are particularly noted for their comfort, contributing to a restful stay despite a few isolated issues with bedding quality.
Cleanliness is a standout feature with many guests noting the immaculate condition of both rooms and common areas. Although there were a few reports of lapses in cleanliness, the majority of reviews reflect a positive experience, bolstered by the hotel's overall well-kept environment.
The staff at Comfort Suites Columbus Airport are frequently commended for their friendliness and professionalism. Positive interactions, especially with the front desk and housekeeping staff, are commonly highlighted, though there were occasional mentions of less favorable encounters.
Overall, the Comfort Suites Columbus Airport is celebrated for its comfort, convenient location and attentive service, making it a reliable choice for travelers.
The Holiday Inn Express Hotel & Suites Columbus Airport by IHG receives positive acclaim across various categories, with guests particularly praising its exceptional location, helpful staff, and comfortable facilities. Nestled conveniently close to the Columbus, OH airport, the hotel serves as an ideal base for both leisure and business travelers. Its quiet setting amidst a vibrant neighborhood is complemented by easy access to attractions, dining, and shopping options, with a complimentary airport shuttle service enhancing its appeal.
The breakfast experience is frequently lauded for its delicious variety and quality, showcasing a diverse buffet that includes cheese omelets, scrambled eggs, and the hotel’s celebrated signature cinnamon rolls. A 24-hour coffee bar is an appreciated amenity, meeting guests' needs for a caffeine fix at any hour.
Accommodations are consistently highlighted for their spaciousness, cleanliness, and comfort. The quiet and serene rooms, coupled with comfortable beds and thoughtful amenities like office chairs and desks, provide a satisfactory experience for guests. Despite minor renovation activities, travelers continue to enjoy restful stays, fortifying the hotel’s reputation for cleanliness and inviting environments.
Impeccable cleanliness extends from rooms to public areas, maintaining a spotless and welcoming atmosphere throughout. This, combined with the dedicated and professional staff, ensures guest satisfaction. The staff's friendliness and attentiveness significantly enhance the overall experience, making guests feel valued and well cared for.
Additional facilities, such as an indoor pool and a fitness center, further contribute to a pleasant stay. While the gym offers basic workout essentials, the pool remains a popular feature, noted for its cleanliness and suitability for families. Furthermore, convenient parking options and a reliable shuttle service add to the ease and comfort of staying at the hotel.
Overall, the Holiday Inn Express Hotel & Suites Columbus Airport by IHG delivers a well-rounded experience with an emphasis on comfort, cleanliness, and quality service, making it a commendable choice for any traveler visiting Columbus.
Holiday Inn Express Columbus Airport Easton is a great choice for those looking for a convenient location near the airport with plenty of nearby dining and shopping options. While the breakfast has received mixed reviews, the sausages, yogurt, biscuits and gravy were particularly praised. The rooms are spacious and comfortable with soft and cushy beds, although some guests have reported issues like stains on the carpet and broken furniture. The cleanliness of the hotel and rooms has also received mixed reviews. Staff members are generally praised for their friendliness, professionalism and efficiency with certain individuals specifically highlighted for their great customer service. While the wifi has had some issues, the pool is generally a hit with guests. Most importantly, guests highly recommend this hotel for its comfortable beds, friendly staff and good value for money.