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Summary of reviewsHotel Sierra Oriente is a serene retreat situated on the outskirts of Guadarrama, providing tranquility and superb mountain views while being conveniently close to Madrid and major attractions like the Valley of the Fallen, El Escorial and Segovia. Its easy access via the A6 highway and ample parking further enhances its appeal for those on road trips or seeking outdoor activities like skiing and hiking in the Sierra de Guadarrama.
Rooms at Hotel Sierra Oriente are generally appreciated for their spaciousness, cleanliness and rustic charm. Unique mountain-style rooms and cozy bungalows with beautiful views create a warm and inviting atmosphere. Guests highlight the pet-friendly policy and comfortable accommodations, though some mention minor maintenance issues like inconsistent air conditioning and outdated decor.
The hotel’s breakfast receives high marks for affordability and simplicity, featuring items like coffee, juice, toast and croissants, often praised for their homemade quality. Guests enjoy the scenic terrace views during breakfast and find the cost of around 3 to 5 euros very reasonable. However, there is room for improvement in the variety and early availability of breakfast items.
Although the hotel lacks a full-service restaurant, the cafeteria is open for meals with affordable prices. Guests can consume their own food along with hotel beverages and the friendly staff often goes out of their way to assist, including preparing personalized meals upon request. For more extensive dining options, delivery from nearby restaurants is a common solution.
Cleanliness is another strong point with rooms and bathrooms frequently described as neat and well-maintained. The pleasant atmosphere and well-kept gardens add to the overall positive experience, despite some parts of the property showing age and needing updates.
The hotel staff is consistently lauded for their friendliness, attentiveness and helpfulness, ensuring a welcoming experience for guests. This level of service significantly contributes to guest satisfaction and is a standout feature of Hotel Sierra Oriente.
However, Wi-Fi connectivity is an area needing improvement with several guests experiencing difficulty accessing the internet in their rooms. The beds received mixed reviews with many praising them for comfort while others noted issues with the age and quality of mattresses and pillows.
The hotel is particularly favorable for pet owners, offering excellent accommodations for dogs without additional charges. Spacious gardens provide ample space for pets to play and the direct garden access from bungalows enhances the convenience.
Overall, Hotel Sierra Oriente combines comfortable, budget-friendly accommodations with a picturesque setting, making it an ideal choice for nature enthusiasts, pet owners and travelers looking for a peaceful retreat near the mountains. Show more
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Hotel near Ski Resorts
Located in Guadarrama, this hotel provides access to the slopes of the Sierra de Guadarrama. It offers a comfortable stay with amenities suitable for guests interested in skiing and other winter activities.
Dog Friendly Hotel
3-Star Hotel
Room Types
Single RoomFeaturing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning, a wardrobe, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning, a wardrobe, a tiled floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.
Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. This twin room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe, a tiled floor and heating. The unit has 2 beds.
BungalowThe air-conditioned bungalow features 1 bedroom and 1 bathroom with a shower and a bidet. Featuring a terrace with garden views, this bungalow also offers a wardrobe and a flat-screen TV with cable channels. The unit offers 1 bed.
BungalowThis bungalow consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Featuring a terrace with garden views, this bungalow also provides air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.
Superior BungalowThis bungalow comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Boasting a terrace with garden views, this bungalow also features air conditioning and a flat-screen TV with cable channels. The unit has 1 bed.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The triple room provides air conditioning, a wardrobe, a tiled floor, heating, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. This triple room is air-conditioned and features a flat-screen TV with cable channels, a wardrobe, a tiled floor and heating. The unit offers 2 beds.
Quadruple Room with Private BathroomOffering free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The quadruple room offers air conditioning, a wardrobe, a tiled floor, heating and a flat-screen TV with cable channels. The unit has 3 beds.
Guest Reviews
7.4
Good
Location
Hotel Sierra Oriente is a well-located haven nestled on the outskirts of Guadarrama, offering tranquility and proximity to nature. The hotel's position is ideal for those looking to disconnect with breathtaking mountain views and a peaceful environment. It is conveniently close to Madrid, making it a perfect spot for those traveling across Spain or visiting nearby attractions such as the Valley of the Fallen, El Escorial and Segovia.
Guests appreciate the easy access via the A6 highway and ample parking facilities. The location proves to be excellent for skiing, hiking and various outdoor activities in the Sierra de Guadarrama. Despite being somewhat secluded, the calm and serene environment, coupled with the picturesque landscape, makes it an ideal retreat far from the hustle and bustle of city life.
The hotel features cozy wooden bungalows that provide a warm and rustic charm, enhancing the overall experience of being surrounded by nature. It is also pet-friendly, making it a convenient choice for pet owners. The beautiful views, comfortable accommodation and good value for money are frequently highlighted.
While the surroundings may appear a bit run-down to some, the exceptional views and close proximity to hiking routes and natural sites more than compensate for it. The hotel is perfect for a restful night during a road trip or as a starting point for exploring the Guadarrama area.
Breakfast
Hotel Sierra Oriente offers a breakfast experience that aligns well with its budget-friendly reputation. Guests frequently mention the cost-effectiveness with many praising the breakfast as good and very cheap, often highlighting it costs around 3 to 5 euros. Many found the breakfast to be simple yet satisfactory, enjoying items such as coffee, juice, toast and croissants. Some also appreciated the homemade, delicious offerings, especially the grilled croissants and items with cold cuts, cheese and tomatoes.
While the offering is generally praised for being affordable and adequate, several guests indicated that the variety could be improved, noting a lack of options and repetitive items. Basic breakfast items were described as modest with some expressing disappointment over the limited selection and quality, such as low-quality juices and scarce variety.
There are some specific amenities like being able to enjoy breakfast on the terrace with beautiful views of the Sierra de Guadarrama, which stands out as a positive highlight. However, the breakfast service’s start time of 9:00 AM seemed late for some guests. While the breakfast was viewed as correct and sufficient with several guests appreciating the friendly service, there were occasional criticisms about the organization and early availability.
Overall, the breakfast at Hotel Sierra Oriente is mostly considered good value for money with several positives such as scenic views and attentive staff, balanced with areas for improvement in variety and service timing.
Dinner
Hotel Sierra Oriente, despite being advertised with an on-site restaurant, does not currently offer a full dining service. Guests have reported that while there is no formal restaurant or a la carte dining option available, the cafeteria is open with a broad schedule and affordable prices. The hospitality of the staff stands out, as they allow guests to consume their own food while enjoying the hotel's beverages. Although the dinner options in the cafeteria are limited to sandwiches, guests appreciated the considerate gestures, such as a receptionist preparing a sandwich on request. Moreover, breakfast offerings are modest, typically consisting of toast, butter and jam or croissants with some guests noting a limited variety.
For those seeking a more substantial meal, calling for delivery from nearby Chinese restaurants or pizza places is an option. However, some guests expressed disappointment due to the inconvenience of needing to find external dining options, particularly since the restaurant has remained closed since the Covid crisis. Noise from late check-ins and early guests also noted, detracting from the overall experience for some visitors. Despite these drawbacks, the friendly service provided by the staff, including personalized meals like an authentic Chinese soup, helps to mitigate some of the inconveniences related to dining at the hotel.
Rooms
Hotel Sierra Oriente offers a variety of room types, predominantly praised for their spaciousness, cleanliness and comfortable amenities. Many guests appreciated the unique mountain-style rooms, cozy cabins with impressive views of the Sierra de Guadarrama and pet-friendly accommodations. The beds received frequent compliments for their comfort and the bungalows were particularly noted for being charming and well-equipped.
The rooms generally met the guests’ expectations with basic but essential amenities, including sizable bathrooms with good water pressure and temperature. Guests found the air conditioning to be inconsistent and some mentioned heating issues, particularly during colder months. Although some rooms showed signs of age and required minor maintenance, recent renovations in certain areas have been positively received.
Overall, rooms at Hotel Sierra Oriente provided a comfortable and quiet stay, ideal for a peaceful retreat next to the mountains. A few drawbacks included occasional reports of insufficient cleaning, outdated facilities and minor inconveniences like insufficient lighting and old-fashioned décor. Despite these issues, for many, the positive attributes such as large spaces, cleanliness and breathtaking views outweighed the negatives. The hotel's proximity to the highway also made it a convenient stopover for travelers.
Beds
Hotel Sierra Oriente receives a mixed reception regarding its beds from its guests. On the positive side, many visitors praise the beds and mattresses for being very comfortable. Clean and comfortable bedding is a common highlight and several guests appreciated the overall comfort of their sleeping arrangements with some even describing the beds as super comfortable and cozy.
However, the feedback also includes less favorable comments. While some find the beds and pillows fine, others mention issues such as uncomfortable and old spring mattresses as well as noisy bedding. A number of guests found the mattresses to be too soft or too hard, contributing to an uneasy night's sleep. Pillows were also a recurring point of dissatisfaction with some guests describing them as low, hard or simply uncomfortable.
In summary, while many find the beds at Hotel Sierra Oriente to be a comfortable and restful experience, others believe there is significant room for improvement, particularly with the age and quality of mattresses and pillows.
Cleanliness
Hotel Sierra Oriente boasts clean, comfortable accommodations set within a pleasant atmosphere and well-maintained gardens near Madrid. Many guests consistently highlighted the cleanliness of the rooms and bathrooms, praising their neat and spotless condition. The hotel's cleaning service was often mentioned positively, ensuring that rooms were presented in a well-kept state, contributing to a satisfying stay for visitors.
However, the property is noted to be somewhat outdated with several comments on its aging facilities. Issues such as broken doors, old furniture and the need for remodeling were brought up, indicating that some areas require maintenance and renewal. Nevertheless, the staff's friendliness and attentiveness during breakfast were appreciated, enhancing the guest experience.
The overall ambiance of Hotel Sierra Oriente appears to blend clean, hospitable accommodations with a serene garden setting, though improvements in facility upkeep could further elevate guest satisfaction.
Staff
Hotel Sierra Oriente receives frequent praise for its staff, who are consistently described as friendly, attentive and helpful. Guests appreciate the warm and welcoming treatment they receive from the moment they arrive, highlighting the attentiveness of the receptionists and other personnel. The staff's efforts to ensure a comfortable stay are often mentioned, from providing extra pillows to accommodating flexible check-in schedules.
Besides the positive remarks, some feedback suggests that certain service aspects could be improved. While most interactions with the staff are described as delightful and kind, there have been occasional mentions of less helpful or unsympathetic behavior from specific staff members.
Overall, the hotel is staffed by friendly and polite individuals, including the owners who also receive high marks for their kindness and attentiveness. Their dedication to good customer service ensures that guests are well taken care of, making the Hotel Sierra Oriente a welcoming option for travelers seeking comfort combined with hospitable service.
Wi-Fi
Hotel Sierra Oriente offers a mixed experience when it comes to internet connectivity. On the positive side, guests have found the Wi-Fi to be strong and accessible in some areas, providing a good connection. However, there are significant drawbacks as well. Many guests reported that the Wi-Fi does not work well in the rooms and is only accessible with difficulty near the entrance. Some have described the Internet as terrible with poor connectivity and instances where the signal was very weak or not working at all. Overall, while there are instances of satisfactory connection, consistent Wi-Fi access remains an area for improvement at Hotel Sierra Oriente.
3 Star
Nestled in the heart of the Guadarrama Mountains, Hotel Sierra Oriente offers a comfortable and affordable stay. Guests appreciate its cozy, clean and convenient ambiance, often highlighting its good value for money, especially for short stays or as a transit hotel. The location is praised for being quiet and easy to access with ample parking available.
While the hotel's former glory as a three-star establishment may have faded over the years, it still provides a satisfactory experience for many. The rooms vary in quality, but overall, guests find the accommodations adequate with some describing their stay as superb or exceptional. The economical pricing is a significant advantage, making it an attractive option for budget-conscious travelers.
Guests often note that the breakfast is varied and enjoyable with good coffee to start the day. Despite its age and the basic nature of the facilities, many visitors find the hotel to be a worthwhile choice. The general consensus is that for the price paid, Hotel Sierra Oriente delivers a fair and pleasant experience.
Dog Friendly
Hotel Sierra Oriente stands out as a welcoming haven for pet owners seeking a getaway in a picturesque setting. The hotel, nestled in a beautiful area, provides excellent accommodations for pets, notably dogs without additional charges in most cases. Bungalows offer privacy and effective soundproofing, ensuring a peaceful stay for both guests and their furry companions.
Pet owners appreciate the spacious, pleasant gardens where dogs can run freely and play, adding significant recreational value. The hotel's adapted facilities cater to animals and the staff's accommodating attitude enhances the overall experience for families traveling with pets.
Guests are particularly fond of the direct garden access from the bungalows, which allows pets unrestricted freedom to explore and enjoy the outdoor space. Additionally, the modest supplement for pets in some instances is viewed as a fair trade-off for the provided amenities.
Hotel Sierra Oriente's pet-friendly policies and well-maintained green spaces make it an ideal choice for travelers with dogs, offering an enjoyable stay in the mountains for both humans and their four-legged friends.
No, Hotel Sierra Oriente doesn't have any pool.
No, a spa isn't available at Hotel Sierra Oriente.
Yes, Hotel Sierra Oriente welcomes dogs.
No, parking facilities aren't available at Hotel Sierra Oriente.