Delphin Surf Hotel
Guaruja
-23.98685700,
-46.23538700
,
Rua Maria Martha Arruda R Stefno N 149 Praia Da Enseada Jd Tres Marias
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Summary of reviewsDelphin Surf Hotel enjoys a fantastic location just steps from Enseada Beach, a prime spot appreciated by beach lovers for its easy access to the sea and nearby dining options. Guests consistently praise the hotel's cleanliness and organization, noting well-maintained accommodations, comfortable beds and spacious showers. A highlight for many is the varied and delicious breakfast, featuring fresh fruits, an espresso machine and an extensive array of breads and cheeses, served by attentive and polite staff.
The rooms, while clean and tastefully decorated, receive mixed feedback regarding their size and lighting. Some guests find them small and insufficiently lit, while others appreciate the functionality and comfort. However, the consistent cleanliness and practicality of the separated shower boxes add to a positive overall impression.
The hotel staff stand out for their exceptional service with many guests commending the team's friendliness and willingness to assist. Employees like Marcelo and Fernanda receive special mentions for their professionalism. Housekeeping and kitchen staff also contribute significantly to the positive atmosphere with their courteous and diligent service.
The hotel's amenities extend to a well-regarded pool area, though maintenance has been flagged as an issue for some. The pool is appreciated for its proximity to the beach and connection to additional swimming options at a neighboring hotel. The offer of air conditioning and television, despite some complaints about Wi-Fi reliability, adds to overall guest satisfaction.
While parking at the hotel is not included in the room rate and can be tight and cumbersome, many find it satisfactory. Delphin Surf Hotel is also noted for being family-friendly, offering a warm and convenient environment for those traveling with children, although it might be less ideal for larger families seeking extensive leisure activities.
Despite some minor areas for improvement, such as room lighting and bathroom ventilation, Delphin Surf Hotel impresses with its top-tier location, cleanliness and outstanding service, providing great value for money and a cozy, enjoyable retreat for travelers.
Categories
The rooms, while clean and tastefully decorated, receive mixed feedback regarding their size and lighting. Some guests find them small and insufficiently lit, while others appreciate the functionality and comfort. However, the consistent cleanliness and practicality of the separated shower boxes add to a positive overall impression.
The hotel staff stand out for their exceptional service with many guests commending the team's friendliness and willingness to assist. Employees like Marcelo and Fernanda receive special mentions for their professionalism. Housekeeping and kitchen staff also contribute significantly to the positive atmosphere with their courteous and diligent service.
The hotel's amenities extend to a well-regarded pool area, though maintenance has been flagged as an issue for some. The pool is appreciated for its proximity to the beach and connection to additional swimming options at a neighboring hotel. The offer of air conditioning and television, despite some complaints about Wi-Fi reliability, adds to overall guest satisfaction.
While parking at the hotel is not included in the room rate and can be tight and cumbersome, many find it satisfactory. Delphin Surf Hotel is also noted for being family-friendly, offering a warm and convenient environment for those traveling with children, although it might be less ideal for larger families seeking extensive leisure activities.
Despite some minor areas for improvement, such as room lighting and bathroom ventilation, Delphin Surf Hotel impresses with its top-tier location, cleanliness and outstanding service, providing great value for money and a cozy, enjoyable retreat for travelers.
Family Friendly Hotel
This hotel has a family-oriented atmosphere and is a short walk to the beach, making it ideal for families with children. It has a pool and offers a notable variety at breakfast. The hotel is located next to the Acqua Mundo Aquarium.
Dog Friendly Hotel
The Delphin Surf Hotel welcomes pets and features an outdoor pool, making it a refreshing and accommodating choice for pet owners.
Hotel with Parking
The hotel offers parking and has a refreshing outdoor pool. It is also conveniently located near the beach, providing easy access to the sea and local attractions.
Accessible Hotel
This hotel provides wheelchair accessibility and features an elevator for guest convenience. It is noted for its accessible location within the city.
Hotel with Gym
Situated in the Enseada district, this hotel features a fitness center and an outdoor pool. Guests can also enjoy the on-site bar after their workout.
3-Star Hotel
This hotel is known for its satisfactory service and essential amenities. It provides a comfortable base for exploring Guarujá's beaches and attractions.
Hotel near The Beach
Hotel with Swimming Pool
Outdoor Pool
Hotel with Outdoor Pool
Guest Reviews
Delphin Surf Hotel boasts an exceptional location, just steps from Enseada Beach, making it an ideal choice for beach lovers. Guests frequently praise the hotel's prime position, highlighting the easy access to the sea and surrounding restaurants and bars. The convenience of direct beach access from the hotel is a notable advantage, especially for families with children.
The hotel’s cleanliness and organization receive high marks with many reviews emphasizing well-maintained accommodations and a welcoming atmosphere. The spacious and comfortable rooms, complete with great beds and showers, add to the overall pleasant experience.
The breakfast offerings are another strong point with guests consistently mentioning a variety of delicious and well-served options. The attentive and polite staff contribute to a positive stay, providing excellent service throughout.
While some reviews mention darker surrounding streets and a sense of isolation from the bustling parts of Guarujá at night, the general consensus points to a tranquil setting that ensures a restful stay.
Overall, Delphin Surf Hotel stands out for its unbeatable location and well-rounded amenities, providing great value for money and a cozy, enjoyable environment for guests looking to explore Enseada Beach and its surroundings.
Unveiling the breakfast experience at Delphin Surf Hotel reveals a panorama of delightful culinary options. Guests consistently highlight the breakfast as a standout feature, often described as "very tasty" and "varied" with numerous quality options available. Fresh fruits, an espresso machine and an extensive array of breads, cheeses and yogurts contribute to the meal's high praise. Many guests also appreciate the inclusion of healthy choices with some extolling it as "complete" and "very well served."
Despite some minor criticisms regarding the limited options on weekends for specific items like omelets and tapioca and occasional slow restocking, the overall sentiment remains overwhelmingly positive. Guests frequently mention the breakfast as wonderful, sensational and even perfect with the variety impressing seasoned travelers. It’s also worth noting that the breakfast ambiance is enhanced by the attentive service and clean, well-decorated dining area.
The breakfast at the Delphin Surf Hotel not only meets but often exceeds expectations, leaving a lasting impression on those who’ve had the pleasure of dining there.
Delphin Surf Hotel offers a mix of experiences when it comes to its rooms. Visitors frequently note the cleanliness and organization, appreciating the cozy and comfortable atmosphere. Many found the rooms to be functionally designed, if unremarkable with amenities like air conditioning, minibars and spacious beds being praised. However, several guests pointed out that the rooms tend to be on the smaller side with some describing them as very small and noted that the mattresses could be uncomfortable.
The lighting in the rooms appears to be an area for improvement with many reviewers mentioning that the rooms are dark and have insufficient lighting, making tasks like getting ready or applying makeup difficult. Ventilation is another common concern, particularly with the bathrooms, which are often described as small, lacking windows and poorly ventilated, making them feel somewhat claustrophobic.
Design-wise, the rooms are simple yet pleasant, often reflecting the beach-themed decor shown in booking photos. Despite some noted issues like thin mattresses, close beds and non-functional design elements, the overall impression is that the rooms are kept very clean and are suitable for a comfortable stay. The separated shower boxes received positive feedback for their practicality.
In summary, while Delphin Surf Hotel rooms may not be spacious or well-lit, they are clean, comfortable and well-equipped, making for a generally satisfactory experience for guests.
Delphin Surf Hotel has received a range of comments regarding its beds from guests, skewing towards the positive end of the spectrum. Many reviewers highlighted the comfort of the beds, describing them as very comfortable, super soft, comfy and even super comfortable to the point where getting up was a challenge. Guests frequently appreciated the well-made beds and quality bedding, often noting the combination of a great bed and an excellent shower as highlights of their stay. Cleanliness also features positively with comments about well-organized rooms and fragrant, clean bathrooms.
However, there were some critical remarks. A few guests encountered issues with uncomfortable beds, thin mattresses and bed configurations that were less than ideal, such as two single beds pushed together that would separate during the night. Additionally, some pointed out that the pillows did not meet their expectations and a couple of reviews mentioned a bad smell in the mattress and pillows. Noise from the hallways was also noted to be an issue for some visitors, detracting from their overall comfort.
In summary, while Delphin Surf Hotel's beds generally receive praise for their comfort and cleanliness, a few guests experienced issues that suggest room for improvement in consistency and amenities related to bedding.
Delphin Surf Hotel consistently impresses visitors with its exceptional cleanliness and organized environment. Guests frequently highlight the immaculate state of both the accommodations and common areas, describing the hotel as clean, modern and very well-maintained. The hygiene standards are exceptional with numerous reviews praising the hotel for its impeccable and fragrant rooms.
The hotel's surroundings contribute to its positive appeal, providing a beautiful and clean environment just steps away from the beach. The excellent location is complemented by friendly, attentive staff who ensure that everything runs smoothly.
Despite the overall high praise, some reviews point out occasional issues with cleanliness, such as moldy rooms or stained bedding and minor maintenance problems like a broken showerhead holder. Additionally, a few guests mentioned that the entrance to the beach could be improved for easier access and there were sporadic reports of noisy housekeeping staff in the hallways.
In terms of amenities, the hotel delivers well on its promise of comfort and convenience. Guests note the modern decor, very good breakfast, comfortable beds and reliable Wi-Fi. The attentive service, combined with thorough cleaning protocols, consistently leaves a positive impression.
Overall, while there are occasional areas for improvement, Delphin Surf Hotel stands out for its high cleanliness standards, excellent location and friendly service, making it a popular choice for travelers seeking a well-kept and enjoyable stay close to the beach.
Delphin Surf Hotel is consistently praised for its outstanding service and remarkable staff. Guests frequently highlight the team's politeness, attentiveness and willingness to help, making for a highly favorable experience from check-in to check-out. The reception staff, including notable mentions of employees like Marcelo and Fernanda, are often commended for their friendliness and professionalism.
The housekeeping and kitchen teams similarly receive accolades for their diligence and courteousness, contributing to the overall positive atmosphere within the hotel. The breakfast, a significant highlight for many, is not only varied and delicious but also served by especially kind and helpful staff.
While some reviews noted minor issues, such as the kitchen hours being restrictive or a few staff members appearing cold, the consensus remains overwhelmingly positive. The staff at Delphin Surf Hotel are seen as exceptionally competent and kind with their cordiality and service quality standing out as a rarity in chain hotels.
Ultimately, the combination of a prime location, beautiful and clean facilities and an unmatched level of service and attentiveness from the staff ensures that many guests leave with intentions to return and recommend the hotel to others.
Delphin Surf Hotel received mixed reviews concerning its Wi-Fi service. While some guests found the Wi-Fi connection excellent and working perfectly throughout their stay, others faced significant issues. Complaints ranged from weak signals and slow internet speeds to the complete absence of Wi-Fi in several areas of the hotel. Some mentioned that the apartment's TV failed to connect to the Wi-Fi and the Internet was described as terrible by a few. Despite these frustrations, the hotel did offer efficient amenities like air conditioning and television, although the TV channels and picture quality were deemed subpar. Overall, the Wi-Fi experience at Delphin Surf Hotel appears inconsistent with some guests enjoying reliable connections and others experiencing considerable difficulties.
The pool at Delphin Surf Hotel is a central feature with mixed feedback from guests. Many highlight the pool as great and very nice, appreciating its proximity to the sea, which adds to the overall experience. The hotel offers both outdoor and indoor swimming options, enhancing the convenience for guests. However, consistent maintenance appears to be an issue with some guests noticing murky water and a lack of cleanliness at times. Despite its appeal, the pool's frequent use seems to affect its upkeep and general impression.
Delphin Surf Hotel offers parking facilities, though there are some nuances that potential guests should be aware of. The parking is not included in the general price and must be paid for separately, which has caught some guests by surprise. Additionally, the parking fees are considered elevated by several visitors and there were mentions of having to pay daily charges.
The layout and access to the garage were described unfavorably with reports of a cramped and poorly marked lot that can make maneuvering a bit challenging. Despite these drawbacks, some guests found the parking to be satisfactory or very good. However, the limited and tight spaces were noted, which might be a consideration for those with larger vehicles.
Overall, while the hotel does provide parking, guests should be prepared for an additional charge and potentially tight maneuvers within the parking lot.
Delphin Surf Hotel is well-regarded as a family-friendly destination according to numerous guest reviews. The hotel boasts a wonderful, family-oriented atmosphere with a prime location that offers the convenience of a short walk to the beach, making it especially ideal for those with children. Guests have praised the very nice pool and cozy rooms, highlighting the notable variety available at breakfast. Though the hotel accepts pets, it's important to note that pets cannot be left alone in the rooms. While some visitors pointed out issues like cramped bathrooms or hard sofa beds in family rooms, the overall sentiment remains positive with remarks indicating it as a great option for family outings. However, it appears the hotel may be less suitable for larger families looking for a wide array of leisure options. Despite some minor setbacks, the friendly environment and excellent location ensure that many guests look forward to returning.
Delphin Surf Hotel presents a mixed picture based on guest reviews, especially considering its three-star rating. Many guests appreciated the good cost-benefit ratio, highlighting it as a satisfactory choice for budget-conscious travelers. Several guests found the hotel to be a passable option, suggesting that it meets basic expectations for its rating.
However, there were a few areas of concern. Some guests mentioned that the rooms were a bit dark and the beds could be improved given the daily rate charged. Additionally, the hotel faced issues with internet connectivity, going without service for 48 hours and parking is not complimentary, incurring an additional significant fee.
Overall, while the cost-benefit ratio was a commonly praised aspect, potential guests might want to consider both the positive and negative points from these reviews before booking.
The outdoor pool at Delphin Surf Hotel receives high praise from guests for its warmth and cleanliness, being described as delightful and wonderful. Guests appreciate the convenience of a free internal connection to a neighboring hotel's pool, which they can access along with a sauna at no additional cost. The size of the pool is frequently noted with some calling it huge. However, there is concern over the condition of the hotel’s outer wall near the parking lot and pool area, which some describe as dangerous. Despite this, the hotel's proximity to the beach is a noted advantage.
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Location
The hotel’s cleanliness and organization receive high marks with many reviews emphasizing well-maintained accommodations and a welcoming atmosphere. The spacious and comfortable rooms, complete with great beds and showers, add to the overall pleasant experience.
The breakfast offerings are another strong point with guests consistently mentioning a variety of delicious and well-served options. The attentive and polite staff contribute to a positive stay, providing excellent service throughout.
While some reviews mention darker surrounding streets and a sense of isolation from the bustling parts of Guarujá at night, the general consensus points to a tranquil setting that ensures a restful stay.
Overall, Delphin Surf Hotel stands out for its unbeatable location and well-rounded amenities, providing great value for money and a cozy, enjoyable environment for guests looking to explore Enseada Beach and its surroundings.
Breakfast
Despite some minor criticisms regarding the limited options on weekends for specific items like omelets and tapioca and occasional slow restocking, the overall sentiment remains overwhelmingly positive. Guests frequently mention the breakfast as wonderful, sensational and even perfect with the variety impressing seasoned travelers. It’s also worth noting that the breakfast ambiance is enhanced by the attentive service and clean, well-decorated dining area.
The breakfast at the Delphin Surf Hotel not only meets but often exceeds expectations, leaving a lasting impression on those who’ve had the pleasure of dining there.
Rooms
The lighting in the rooms appears to be an area for improvement with many reviewers mentioning that the rooms are dark and have insufficient lighting, making tasks like getting ready or applying makeup difficult. Ventilation is another common concern, particularly with the bathrooms, which are often described as small, lacking windows and poorly ventilated, making them feel somewhat claustrophobic.
Design-wise, the rooms are simple yet pleasant, often reflecting the beach-themed decor shown in booking photos. Despite some noted issues like thin mattresses, close beds and non-functional design elements, the overall impression is that the rooms are kept very clean and are suitable for a comfortable stay. The separated shower boxes received positive feedback for their practicality.
In summary, while Delphin Surf Hotel rooms may not be spacious or well-lit, they are clean, comfortable and well-equipped, making for a generally satisfactory experience for guests.
Beds
However, there were some critical remarks. A few guests encountered issues with uncomfortable beds, thin mattresses and bed configurations that were less than ideal, such as two single beds pushed together that would separate during the night. Additionally, some pointed out that the pillows did not meet their expectations and a couple of reviews mentioned a bad smell in the mattress and pillows. Noise from the hallways was also noted to be an issue for some visitors, detracting from their overall comfort.
In summary, while Delphin Surf Hotel's beds generally receive praise for their comfort and cleanliness, a few guests experienced issues that suggest room for improvement in consistency and amenities related to bedding.
Cleanliness
The hotel's surroundings contribute to its positive appeal, providing a beautiful and clean environment just steps away from the beach. The excellent location is complemented by friendly, attentive staff who ensure that everything runs smoothly.
Despite the overall high praise, some reviews point out occasional issues with cleanliness, such as moldy rooms or stained bedding and minor maintenance problems like a broken showerhead holder. Additionally, a few guests mentioned that the entrance to the beach could be improved for easier access and there were sporadic reports of noisy housekeeping staff in the hallways.
In terms of amenities, the hotel delivers well on its promise of comfort and convenience. Guests note the modern decor, very good breakfast, comfortable beds and reliable Wi-Fi. The attentive service, combined with thorough cleaning protocols, consistently leaves a positive impression.
Overall, while there are occasional areas for improvement, Delphin Surf Hotel stands out for its high cleanliness standards, excellent location and friendly service, making it a popular choice for travelers seeking a well-kept and enjoyable stay close to the beach.
Staff
The housekeeping and kitchen teams similarly receive accolades for their diligence and courteousness, contributing to the overall positive atmosphere within the hotel. The breakfast, a significant highlight for many, is not only varied and delicious but also served by especially kind and helpful staff.
While some reviews noted minor issues, such as the kitchen hours being restrictive or a few staff members appearing cold, the consensus remains overwhelmingly positive. The staff at Delphin Surf Hotel are seen as exceptionally competent and kind with their cordiality and service quality standing out as a rarity in chain hotels.
Ultimately, the combination of a prime location, beautiful and clean facilities and an unmatched level of service and attentiveness from the staff ensures that many guests leave with intentions to return and recommend the hotel to others.
Wi-Fi
Pool
Parking
The layout and access to the garage were described unfavorably with reports of a cramped and poorly marked lot that can make maneuvering a bit challenging. Despite these drawbacks, some guests found the parking to be satisfactory or very good. However, the limited and tight spaces were noted, which might be a consideration for those with larger vehicles.
Overall, while the hotel does provide parking, guests should be prepared for an additional charge and potentially tight maneuvers within the parking lot.
Family
3 Star
However, there were a few areas of concern. Some guests mentioned that the rooms were a bit dark and the beds could be improved given the daily rate charged. Additionally, the hotel faced issues with internet connectivity, going without service for 48 hours and parking is not complimentary, incurring an additional significant fee.
Overall, while the cost-benefit ratio was a commonly praised aspect, potential guests might want to consider both the positive and negative points from these reviews before booking.
Outdoor Pool
Yes, Delphin Surf Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Delphin Surf Hotel.
Yes, Delphin Surf Hotel welcomes dogs.
Yes, parking facilities are available at Delphin Surf Hotel.
Yes, Delphin Surf Hotel has a gym.
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