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Summary of reviewsFerraretto Guarujá Hotel & Spa is highly praised for its excellent location, situated close to the beach, shopping areas and city attractions, making it extremely convenient for guests. The central location allows for most activities to be done on foot. The hotel's cleanliness and well-organized facilities provide a welcoming atmosphere, while the friendly and attentive staff across all areas contribute significantly to an enjoyable stay. The beach service and exceptional reception staff also receive many accolades.
The breakfast at the hotel is generally well-received with many guests enjoying the variety and deliciousness of options such as fruits, breads and juices. The opportunity to dine by the pool is an added plus. While some feel there could be more options for those with specific dietary needs, the overall breakfast experience is positive. Enjoyable dinners are noted for their generous portions and delightful atmosphere, especially with the live music enhancing the dining experience.
Accommodation at the hotel is clean, comfortable and spacious, making it suitable for families. Sound insulation in the rooms is commendable, ensuring a restful stay. Despite the furniture and decor being somewhat outdated, the rooms meet the expectations for comfort. Some areas, such as modernizing electrical outlets and updating bathroom tiles, could use improvement.
Regarding the pool, it is described as a lovely feature of the hotel with pleasant surroundings and excellent bar service. Children particularly enjoy the pool, despite mentions of it being poorly heated at times. On the other hand, while the on-site parking adds convenience, guests are often dissatisfied with the additional charge and occasional delays in valet service.
Family amenities are a highlight, as the hotel caters well to those traveling with young children or elderly members. This is supported by sound-insulated rooms and baby essentials like cribs and bathtubs.
Overall, the cleanliness of the hotel is impeccable and the staff's excellent service is consistently praised, enhancing the overall guest experience. However, some attention to specific areas, such as updating rooms and addressing parking costs, would further enhance the quality of a stay at Ferraretto Guarujá Hotel & Spa. Show more
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Categories
Hotel near The Beach
Located centrally in Guarujá, this spa hotel is a short walk from Pitangueiras Beach. It features a full-service spa, an outdoor pool, and a fitness center.
Hotel with Spa
This hotel offers a full-service spa where guests can enjoy hot stone massages, as well as an outdoor pool, poolside bar, fitness center, sauna, and steam room. It is located within walking distance of Pitangueiras Beach and Enseada Beach.
Family Friendly Hotel
This hotel provides a family-friendly environment with a welcoming atmosphere. It is conveniently located near attractions like the Acqua Mundo Aquarium. The hotel also has sound-insulated rooms to ensure a peaceful stay.
Dog Friendly Hotel
This hotel and spa is pet-friendly and centrally located in Guarujá. It provides recreational amenities such as an outdoor pool, sauna, and fitness center.
Hotel with Swimming Pool
This hotel provides essential amenities, including a pool and breakfast options. It's strategically located near the beach and local attractions, making it a convenient base for exploring the area.
Outdoor Pool
Business Hotel
This hotel provides good conditions, including meeting spaces and essential business services. It's well-suited for hosting small corporate gatherings and ensures a comfortable stay for business guests. It also offers a spa.
Hotel with Parking
This hotel offers parking for guests. The hotel features spa services for relaxation and well-being. It is also strategically located near the beach and local attractions.
4-Star Hotel
This hotel offers cozy accommodations, a refreshing pool, and complimentary breakfast. Its location near the beach and local attractions makes it a convenient base for exploring Guarujá.
Hotel with Outdoor Pool
The hotel features an outdoor pool equipped with sun loungers and a convenient poolside bar. As part of a spa, it emphasizes leisure facilities, and guest reviews frequently commend the 'excellent' pool.
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Gym
Room Types
Luxury Double RoomThis remodelled room offers a seating area and differentiated décor. It has air conditioning, a 42-inch LCD TV with cable channels, Wi-Fi, minibar and telephone. The bathroom is larger.
Please specify before arrival if you prefer 1 double or 2 single beds.
Superior Double RoomThis remodelled room offers a larger bathroom. It has air conditioning, a 32" LCD TV with cable channels, Wi-Fi, minibar and telephone.
Please specify before arrival if you prefer 1 double or 2 single beds.
Superior Triple RoomThis remodelled room offers a larger bathroom. It has air conditioning, a 32" LCD TV with cable channels, Wi-Fi, minibar and telephone.
Please specify before arrival if you prefer 1 double and 1 single beds, or 3 single beds.
Superior Quadruple RoomThis remodelled room offers a larger bathroom. It has air conditioning, a 32" LCD TV with cable channels, Wi-Fi, minibar and telephone.
Guest Reviews
8.3
Very Good
Location
Ferraretto Guarujá Hotel & Spa enjoys widespread acclaim for its prime location, highlighting its proximity to the beach, shopping areas and city attractions. Guests frequently praise the hotel for being close to everything, enabling easy access and convenience for both leisure and necessities. Its central location allows for virtually all activities to be done on foot. Reviews also commend the hotel's impeccable cleanliness, well-organized facilities and friendly, attentive staff. The beach service is a standout feature, greatly enhancing the guest experience. The excellent service extends to the reception staff, who are noted for their politeness and helpfulness, as well as to the daily spa and breakfast. Though some guests mention the additional charge for parking as a drawback, the overall consensus indicates that the hotel's quality, great cost-benefit ratio and especially its unbeatable location make it an excellent choice for staying in Guarujá.
Breakfast
Ferraretto Guarujá Hotel & Spa offers a breakfast experience that garners a range of feedback from guests, though many highlight positive aspects. Numerous reviews commend the breakfast as very good, fantastic and wonderful with some mentioning its deliciousness and variety, including a selection of fruits, breads and juices. Guests appreciate the option to enjoy breakfast by the pool, enhancing the dining experience with a pleasant view. The breakfast staff are frequently noted for their politeness and attentiveness.
However, some guests feel that the breakfast could be more varied, pointing out a lack of options for those with milk and gluten allergies and suggesting improvements in the quality of certain items like breads and cakes. Despite these critiques, many find the overall breakfast experience enjoyable with good food and a convenient location adding to the appeal. Some reviews also mention that breakfast can be crowded and the drink options could be more diverse.
Overall, while there are areas for improvement, the breakfast at Ferraretto Guarujá Hotel & Spa is generally well-received and appreciated by guests for its variety and service.
Dinner
The restaurant at Ferraretto Guarujá Hotel & Spa is highly regarded for its delicious food with many praising the well-served meals and generous portions. Guests particularly enjoy the divine Chef's Risotto and often note the pleasure of dining with live music. Although the restaurant comes highly recommended for its wonderful atmosphere and excellent cuisine, some reviews mention that the service in the evening could be improved and others feel that the prices are on the higher side. Despite this, many believe the quality of the meals justifies the prices, making it a worthwhile dining experience for guests.
Rooms
The rooms at Ferraretto Guarujá Hotel & Spa offer a generally positive experience for guests, particularly in terms of comfort and space. Many guests have praised the accommodations for being clean, comfortable and spacious, making it a suitable option for families. The rooms often come with multiple beds and are well-laid-out for those with children. The sound insulation is excellent, ensuring a restful sleep despite any external noise.
However, the rooms are noticeably outdated. Several reviewers pointed out that the hotel could benefit from modernization, such as adding more electrical and USB outlets and updating the furniture and bathroom tiles. Some found the beds uncomfortable with issues like mattresses that transmit movement and air conditioning vents placed awkwardly.
While the rooms lack luxury and have basic furniture and small TVs with poor image quality, they generally meet expectations for a comfortable stay. Nevertheless, many reviewers feel that the room facilities do not fully align with the hotel's four-star rating, although they commend the overall service and location of the hotel.
Beds
Ferraretto Guarujá Hotel & Spa appears to receive mixed reviews regarding its beds. Many guests praise the comfort with several noting that the beds are extremely comfortable, very large and perfect for a restful night's sleep. The quality of the bedding and pillows also comes in for commendation, adding to the overall comfort of the stay.
However, there are some negative remarks about the beds: a few guests found the mattresses uncomfortable and some people felt movement from their partners during the night. Additionally, there were mentions of uncomfortable pillows and beds making noise. Despite these critiques, the cleanliness and newness of the bed, crib and pillows were appreciated by many. Overall, the hotel's beds contribute significantly to the comfort of the guests, though improvements could be made in a few areas.
Cleanliness
Ferraretto Guarujá Hotel & Spa consistently impresses guests with its cleanliness. Visitors commend the hotel and its rooms for being very clean, cozy and comfortable. The ambiance is described as airy and appealing, contributing to an enhanced guest experience. Many reviews highlight the cleanliness of the rooms, bed and overall environment as excellent and some even call it impeccable.
The reception staff also receive positive remarks for their friendly service, adding to the pleasant atmosphere of the hotel. Guests appreciate the improvements in the cleanliness of the rooms over time.
However, there are areas mentioned that need attention. Certain reviews point out that the bathroom floors have broken tiles and there are cobwebs on the walls above the bed. Additionally, the pool bathroom could benefit from more frequent cleaning due to a strong odor and there's an issue with sand left on the beds not being properly cleaned. Some reviews also note that linens are not changed as frequently as expected.
Overall, the cleanliness of Ferraretto Guarujá Hotel & Spa is a strong positive aspect, though attention to specific details and areas would enhance the experience further.
Staff
The staff at Ferraretto Guarujá Hotel & Spa receive widespread praise for their exceptional service and friendliness. Guests consistently highlight the team's politeness, attentiveness and willingness to help, which significantly enhances their stay. The employees are well-trained and consistently offer impeccable service, making visitors feel warmly welcomed and attended to. From the reception to the restaurant, the staff's kindness and readiness to assist are noted as standout features. Even minor instances of less than ideal attitudes are overshadowed by the overwhelmingly positive feedback on the staff's professionalism and friendliness. The overall hospitality of the team contributes greatly to the hotel's cozy and pleasant atmosphere, making it a recommended destination for those seeking excellent service.
Pool
The Ferraretto Guarujá Hotel & Spa's pool generally receives positive feedback from guests, highlighting it as a nice and excellent feature. The pool area is described as super cozy, making it an inviting space for guests to relax. Additionally, the pool bar service is praised as excellent, enhancing the overall experience. Guests appreciate the large size of the pool, though some mention it is not very deep, which makes it sufficient for a little cooling off, especially appealing for children who seem to love it. Despite some remarks about the pool being poorly heated or not heated due to maintenance, the overall sentiment towards the pool is favorable. Guests also commend the hotel's great breakfast and the courteous staff, noting the overall excellent service provided.
Parking
The parking situation at Ferraretto Guarujá Hotel & Spa has garnered mixed feelings from its guests. While the hotel offers its own on-site parking, there is a separate charge for it, often around 40 to 50 reais per day. This additional cost for parking has been a point of contention for many visitors who felt it should be included in the daily rate. Some guests commented that they were not made aware of this extra fee upfront, leading to unexpected expenses. The valet service, which handles the parking, has also received criticism for its disorganization and occasional delays with some experiencing wait times of over 10 minutes. There is a consensus that the parking prices could be more reasonable or even complimentary to enhance the overall value of staying at the hotel. Despite these concerns, the presence of a dedicated valet offers some convenience, albeit at a cost that many feel could be more transparent and fair.
Family
Ferraretto Guarujá Hotel & Spa offers a great family-friendly environment, making it an excellent choice for those traveling with children. The hotel is not designed for those seeking a party scene, but rather for a relaxing and enjoyable family trip. Guests have highlighted the hotel's accessibility and friendly staff, which catered well to families, even those with very young children or elderly members. The rooms are sound-insulated, ensuring a peaceful stay despite any external noise.
Parents noted that the hotel provided essential baby amenities such as extra cribs and bathtubs, which are rare in other accommodations. Children particularly enjoyed spending time in the pool and the overall experience was described as perfect for families. The hotel's facilities and attentive service contributed to making vacations smooth and enjoyable for all ages.
Yes, Ferraretto Guarujá Hotel & Spa has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Ferraretto Guarujá Hotel & Spa.
Yes, Ferraretto Guarujá Hotel & Spa welcomes dogs.
Yes, parking facilities are available at Ferraretto Guarujá Hotel & Spa.