The Falls Hotel
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Summary of reviewsThe Falls Hotel is highly praised for its exceptional location, situated directly in front of a beautiful beach and providing guests with easy access to the shore. Visitors consistently highlight the hotel's prime beachfront location, offering stunning sea views and proximity to top-notch seaside restaurants and local attractions in Guarujá.
The breakfast experience at The Falls Hotel is another standout feature with numerous guests noting the excellent, delicious and varied options available. The opportunity to enjoy breakfast outdoors with a beach view adds to the overall delightful dining experience. An afternoon tea service at 3:30 PM is also appreciated, although some guests feel that the breakfast variety could be expanded.
When it comes to dinner, opinions are more mixed, though generally positive. Guests enjoy the plentiful and tasty dishes, along with the inviting pricing and ambiance enhanced by the sea view. Some concerns include high prices for à la carte meals and a limited menu, occasionally accompanied by slow service.
The accommodations at The Falls Hotel receive commendations for their cleanliness and comfortable beds with many guests mentioning the well-maintained rooms and bathrooms. However, the room sizes are often described as small and cramped with occasional issues such as musty smells or noise disturbances. Despite these drawbacks, the cleanliness and comfort of the rooms are generally well-received.
The hotel's cleanliness is a consistent highlight with reviews frequently praising the immaculate state of both the rooms and common areas. The attentive housekeeping staff ensure a spotless environment, contributing to an overall positive experience for guests.
The staff at The Falls Hotel are noted for their exceptional service with particular mentions of friendly and helpful personnel like Rafael at the reception and Rosilene at the café. The team’s professionalism and willingness to assist add significantly to the positive guest experiences.
The rooftop pool is another appreciated feature, offering a tranquil retreat with beautiful sea views. Although the pool is small and unheated, it still provides a pleasant and scenic escape for many guests.
The hotel's beachfront location makes it an appealing destination for families with small children, providing specific beach services and access to a designated beach area. While some reviews indicate that the immediate beach in front of the hotel may not be ideal, the overall beachfront setting is a highlight for many.
Lastly, the beds at The Falls Hotel receive consistent praise for their comfort and quality, although a few guests experienced minor issues with bedding or room assignments.
In summary, The Falls Hotel excels with its prime beachfront location, excellent breakfast offerings, cleanliness and attentive staff, making it a desirable choice for a relaxing getaway. Guests should be aware of potential downsides such as room size and occasional dining and service issues.
Categories
The breakfast experience at The Falls Hotel is another standout feature with numerous guests noting the excellent, delicious and varied options available. The opportunity to enjoy breakfast outdoors with a beach view adds to the overall delightful dining experience. An afternoon tea service at 3:30 PM is also appreciated, although some guests feel that the breakfast variety could be expanded.
When it comes to dinner, opinions are more mixed, though generally positive. Guests enjoy the plentiful and tasty dishes, along with the inviting pricing and ambiance enhanced by the sea view. Some concerns include high prices for à la carte meals and a limited menu, occasionally accompanied by slow service.
The accommodations at The Falls Hotel receive commendations for their cleanliness and comfortable beds with many guests mentioning the well-maintained rooms and bathrooms. However, the room sizes are often described as small and cramped with occasional issues such as musty smells or noise disturbances. Despite these drawbacks, the cleanliness and comfort of the rooms are generally well-received.
The hotel's cleanliness is a consistent highlight with reviews frequently praising the immaculate state of both the rooms and common areas. The attentive housekeeping staff ensure a spotless environment, contributing to an overall positive experience for guests.
The staff at The Falls Hotel are noted for their exceptional service with particular mentions of friendly and helpful personnel like Rafael at the reception and Rosilene at the café. The team’s professionalism and willingness to assist add significantly to the positive guest experiences.
The rooftop pool is another appreciated feature, offering a tranquil retreat with beautiful sea views. Although the pool is small and unheated, it still provides a pleasant and scenic escape for many guests.
The hotel's beachfront location makes it an appealing destination for families with small children, providing specific beach services and access to a designated beach area. While some reviews indicate that the immediate beach in front of the hotel may not be ideal, the overall beachfront setting is a highlight for many.
Lastly, the beds at The Falls Hotel receive consistent praise for their comfort and quality, although a few guests experienced minor issues with bedding or room assignments.
In summary, The Falls Hotel excels with its prime beachfront location, excellent breakfast offerings, cleanliness and attentive staff, making it a desirable choice for a relaxing getaway. Guests should be aware of potential downsides such as room size and occasional dining and service issues.
Hotel near The Beach
Offers proximity to the beach. It provides convenient access to the shoreline, ensuring a pleasant beach experience.
Family Friendly Hotel
The Falls Hotel provides comfortable accommodations and a pleasant atmosphere. It is a suitable option for families seeking a relaxing stay.
Hotel with Swimming Pool
The Falls Hotel offers a swimming pool. It is a well-regarded option for travelers looking for a comfortable stay with pool access.
Outdoor Pool
4-Star Hotel
This hotel is well-regarded, with an excellent rating from travelers. It is a premium hotel choice in Guaruja. The hotel is known for cleanliness, customer service and location.
Hotel with Outdoor Pool
This hotel features an outdoor swimming pool with a bar and a unique rooftop pool, offering different aquatic experiences. It also includes a jet swimming pool and sun loungers, located near Enseada Beach.
Boutique-style Hotel
Beachfront Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Nestled right in front of the beach, The Falls Hotel boasts an exceptional location that leaves guests raving. Visitors frequently commend the unparalleled proximity to the sea with phrases like perfect location, incredible location and beachfront location echoing throughout the reviews. The hotel's position directly on the beach ensures easy access to the shore, embodied by mentions of being just steps from the beach and adjacent to the beach.
The convenience extends beyond just the sandy shores, as guests appreciate the hotel's vicinity to good seaside restaurants nearby and other amenities in Guarujá. The breathtaking views of the sea from the hotel add to the charm, making it an appealing choice for beach lovers.
Additionally, reviewers highlight the overall quality of the hotel, which combines a prime location with excellent service, comfortable accommodations and great cleanliness. Covered parking and excellent breakfast offerings further enhance the stay. While there are a few sporadic critiques, the overwhelming consensus is that The Falls Hotel's location is superb, making it a go-to destination for those looking to enjoy a beachfront getaway with convenient access to local attractions and dining options.
The breakfast experience at The Falls Hotel has received a lot of positive feedback with many guests highlighting it as one of the best features of the stay. Common praises include descriptors such as excellent, wonderful and delicious. Many guests appreciated the plentiful and varied options available, mentioning that the breakfast is quite comprehensive. The freshness of the products and the opportunity to enjoy breakfast outdoors with a view of the beach, added to the delightful experience. Additionally, the inclusion of a 3:30 PM tea is noted as a standout feature with some guests describing it as spectacular.
However, there were also mentions of limited breakfast options with some guests finding the variety and the simpleness of the breakfast less than satisfactory. Despite this, many still found it met their needs and described it as tasty and adequate. The staff serving breakfast and afternoon coffee were particularly appreciated for their willingness to help. Overall, while some aspects of the breakfast could be improved, the majority of reviews reflect a highly positive dining experience at The Falls Hotel.
Dinner at The Falls Hotel has received mixed feedback with a noticeable tilt towards satisfaction among guests. While the dishes are generally praised for being good and very tasty, especially given the inviting pricing, there are some reservations about the overall dining experience. Patrons appreciated the plentiful servings and delightful flavors that made them return for more. Additionally, the ambiance of the restaurant with its sea view added a pleasant touch to the meal.
However, there were points of contention; some guests found the à la carte meals overpriced and were not entirely satisfied with the taste. Another frequent gripe was the limited menu options, which did not meet the expectations for a 4-star establishment. Service issues were occasionally noted with some guests experiencing long waits for attention.
Overall, the positive aspects, particularly the taste and presentation of the food, seem to outweigh the negatives, making dinner at The Falls Hotel a generally enjoyable occasion for many.
The Falls Hotel seems to deliver a mix of experiences when it comes to room accommodations. On the positive side, many guests have remarked on the cleanliness of both the rooms and bathrooms, consistently noting that the spaces are well-maintained and exude a sense of neatness. Comfortable beds and quiet rooms have also been frequently mentioned, suggesting potential for restful stays. In some cases, guests enjoyed spacious rooms with nice views from the balconies and appreciated the large, clean showers.
However, there are notable downsides, particularly related to room size. Many reviews point out that the rooms are quite small, often described as cramped or tiny, which can limit mobility and comfort, particularly for longer stays. Some rooms were criticized for having musty smells, lack of ventilation or inadequate maintenance, including mold spots. Issues with noise, especially from nearby facilities or machines, were also highlighted by several guests. Additionally, many rooms lacked essential amenities such as functional furniture, storage spaces for personal belongings or even windows.
Overall, while The Falls Hotel gains points for cleanliness and comfort in some rooms, potential travelers should be aware of the recurring issues with room size and maintenance that may affect the quality of their stay.
The beds at The Falls Hotel have consistently received positive remarks from guests with many highlighting the excellent comfort and quality. Specifically, guests have praised the general comfort of the beds and the high-quality pillows, contributing to a restful sleep experience. Despite some mentioning issues with the bedding being rough and loose, these concerns seem to be minor and did not significantly detract from their stay. A few guests found the beds uncomfortable or faced issues such as requests for room changes being ignored and being given single beds instead of doubles. However, the overall consensus suggests that the comfort of the beds outweighs these occasional inconveniences, making for a generally positive experience regarding the sleeping arrangements at this hotel.
The Falls Hotel consistently receives high praise from guests for its exceptional cleanliness. Visitors frequently highlight the meticulously clean rooms and common areas, emphasizing that everything is well-organized and sanitized. The hotel's facilities are noted to be impeccably clean with housekeeping standards described as excellent and satisfactory across various reviews.
Guests also appreciate the clean and comfortable rooms, alongside modern and current decoration. The hotel's proximity to the beach and the attentive, friendly staff further enhance the overall positive experience. Additionally, the hotel has been commended for its prompt and effective communication with instances of lost items being quickly returned to the owners.
The pristine condition of the hotel, combined with good service, a pleasant breakfast and a great location, leaves visitors eager to return. Overall, The Falls Hotel delivers a spotless and hospitable environment, earning high marks for cleanliness and organization.
The staff at The Falls Hotel consistently earn high praise for their exceptional service. Guests frequently highlight their helpfulness, attentiveness and politeness with numerous mentions of staff members being friendly and kind. Particular commendations are given to Rafael at the reception and Rosilene at the café for their exemplary service. The team is well-trained with many speaking English fluently, ensuring smooth communication with international visitors.
Several reviews specifically note the outstanding service at the reception, where check-in and check-out processes are described as extremely courteous. The service team, particularly those involved in breakfast service, receive high marks for their kindness and availability, always ready to assist guests with a smile.
While one review did mention a lack of preparedness in handling a specific situation, the overwhelming sentiment is that of satisfaction with the staff's dedication and professionalism. Overall, the courteous demeanor and willingness to help across various areas of the hotel contribute significantly to the positive guest experiences, making The Falls Hotel a commendable choice for those seeking excellent customer service.
Guests of 'The Falls Hotel' have praised its rooftop pool as an excellent escape from the bustling beach, offering a serene and scenic retreat. The pool area, described as incredible and pleasant, features beautiful sea views and a super clean environment. Compliments extend to the combination of the pool and terrace bar, which together provide an excellent experience with a superior view straight to the beach. However, the pool is on the smaller side and is not heated, which might limit its use during cooler weather. Despite its size, many guests have found the pool to be a lovely addition that enhances their stay.
The Falls Hotel boasts a prime beachfront location, making it an ideal spot for a relaxing getaway. Guests appreciate the convenience of being right in front of a peaceful and beautiful beach, which is particularly appreciated by families with small children. The hotel provides specific beach services and access to a designated beach area for guests, enhancing the overall experience. While the Enseada Beach is often described as beautiful and great for kids, some reviews indicate that the immediate beach in front of the hotel may not be as nice. Nonetheless, the hotel's proximity to such a splendid beachfront remains a highlight for many visitors.
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Location
The convenience extends beyond just the sandy shores, as guests appreciate the hotel's vicinity to good seaside restaurants nearby and other amenities in Guarujá. The breathtaking views of the sea from the hotel add to the charm, making it an appealing choice for beach lovers.
Additionally, reviewers highlight the overall quality of the hotel, which combines a prime location with excellent service, comfortable accommodations and great cleanliness. Covered parking and excellent breakfast offerings further enhance the stay. While there are a few sporadic critiques, the overwhelming consensus is that The Falls Hotel's location is superb, making it a go-to destination for those looking to enjoy a beachfront getaway with convenient access to local attractions and dining options.
Breakfast
However, there were also mentions of limited breakfast options with some guests finding the variety and the simpleness of the breakfast less than satisfactory. Despite this, many still found it met their needs and described it as tasty and adequate. The staff serving breakfast and afternoon coffee were particularly appreciated for their willingness to help. Overall, while some aspects of the breakfast could be improved, the majority of reviews reflect a highly positive dining experience at The Falls Hotel.
Dinner
However, there were points of contention; some guests found the à la carte meals overpriced and were not entirely satisfied with the taste. Another frequent gripe was the limited menu options, which did not meet the expectations for a 4-star establishment. Service issues were occasionally noted with some guests experiencing long waits for attention.
Overall, the positive aspects, particularly the taste and presentation of the food, seem to outweigh the negatives, making dinner at The Falls Hotel a generally enjoyable occasion for many.
Rooms
However, there are notable downsides, particularly related to room size. Many reviews point out that the rooms are quite small, often described as cramped or tiny, which can limit mobility and comfort, particularly for longer stays. Some rooms were criticized for having musty smells, lack of ventilation or inadequate maintenance, including mold spots. Issues with noise, especially from nearby facilities or machines, were also highlighted by several guests. Additionally, many rooms lacked essential amenities such as functional furniture, storage spaces for personal belongings or even windows.
Overall, while The Falls Hotel gains points for cleanliness and comfort in some rooms, potential travelers should be aware of the recurring issues with room size and maintenance that may affect the quality of their stay.
Beds
Cleanliness
Guests also appreciate the clean and comfortable rooms, alongside modern and current decoration. The hotel's proximity to the beach and the attentive, friendly staff further enhance the overall positive experience. Additionally, the hotel has been commended for its prompt and effective communication with instances of lost items being quickly returned to the owners.
The pristine condition of the hotel, combined with good service, a pleasant breakfast and a great location, leaves visitors eager to return. Overall, The Falls Hotel delivers a spotless and hospitable environment, earning high marks for cleanliness and organization.
Staff
Several reviews specifically note the outstanding service at the reception, where check-in and check-out processes are described as extremely courteous. The service team, particularly those involved in breakfast service, receive high marks for their kindness and availability, always ready to assist guests with a smile.
While one review did mention a lack of preparedness in handling a specific situation, the overwhelming sentiment is that of satisfaction with the staff's dedication and professionalism. Overall, the courteous demeanor and willingness to help across various areas of the hotel contribute significantly to the positive guest experiences, making The Falls Hotel a commendable choice for those seeking excellent customer service.
Pool
Beach
Yes, The Falls Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Falls Hotel.
No, The Falls Hotel doesn't allow dogs.
Yes, parking facilities are available at The Falls Hotel.
No, The Falls Hotel doesn't have a gym.
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