Guaruja-23.99571400,
-46.26015400,
Rua Washington 719 Pitangueiras - Guarujá(Show on Map)
7.8
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Guarumar receives broad acclaim for its stellar location, making it an optimal choice for those wanting to be close to the beach and enjoy nearby amenities. Situated just a short walk from the beach, the hotel provides easy access to markets, bars, restaurants, shops and local attractions, including a crafts fair and a mall. Despite being in a lively area, it maintains a peaceful atmosphere, contributing to the overall guest experience.
Guests have mostly positive things to say about the rooms, which are described as clean, tidy and cozy. The accommodations are well-maintained with modern amenities like TV and air conditioning. However, minor maintenance issues and the lack of certain basic amenities are areas needing improvement.
The cleanliness of Hotel Guarumar is generally praised with many finding the rooms and common areas clean and fresh. However, occasional reports of mold in bathrooms, dirty bed linens and lapses in maintenance suggest some variability in the cleanliness standards.
Breakfast at Hotel Guarumar has a mixed reception. While many guests find it tasty and satisfactory, others point out the limited variety and repetitive offerings. Suggestions for fresh juice and yogurt have been noted, along with concerns about slow replenishment and overcrowding.
A standout feature of the hotel is its exceptional staff. Guests frequently commend the friendliness, helpfulness and professionalism of the employees, including the manager, Mr. Gilson. The staff's dedication significantly enhances the overall guest experience.
Regarding Wi-Fi, feedback is mixed. While some guests find it adequate, others describe it as unstable and slow, indicating a need for improvement in this area.
Parking facilities at the hotel receive positive mentions for being ample, free and conveniently located next to the elevator. However, issues like wet floors, moldy smells and a complicated layout with many columns have been noted.
Finally, while the hotel maintains a well-structured and clean environment, bed comfort is a concern for some guests. The mattresses are often described as too hard and the pillows uncomfortable with some rooms featuring two single beds pushed together rather than a true double bed.
Overall, Hotel Guarumar provides a pleasant and convenient stay with excellent cleanliness, attentive staff and a prime location, though there are areas such as breakfast variety, Wi-Fi reliability and bed comfort that could benefit from further attention. Show more
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Categories
Hotel near The Beach
Hotel Guarumar is near Pitangueiras Beach. It is recommended by KAYAK users.
Accessible Hotel
This hotel is listed with rooms/facilities for disabled guests, including entire unit wheelchair accessibility, increased accessibility, and a roll-in shower. It also has an outdoor pool and is located near the beach.
3-Star Hotel
Located in Pitangueiras on Rua Washington, this hotel provides a central location. The hotel's location offers easy access to nearby attractions and amenities.
Hotel near Nightlife Spots
Hotel with Parking
Room Types
Double or Twin RoomThis air-conditioned room offers a minibar, TV and private bathroom.
Guests must specify bed configuration to hotel, prior the arrival.
Triple RoomThis air-conditioned room offers a minibar, TV and private bathroom.
Double Room - Disability AccessThe unit offers 1 bed.
Single RoomThe single room offers air conditioning and a minibar, as well as a private bathroom boasting a shower. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Hotel Guarumar boasts a near-unanimous praise for its stellar location, making it a prime spot for those looking to maximize their beach time and enjoy the conveniences of nearby amenities. Situated in close proximity to the beach with easy access involving a short walk through the pool area, this hotel offers an ideal setting for beachgoers. Besides the sandy shores, guests find the location perfect due to its closeness to markets, bars, restaurants and essential shops, providing a well-rounded and convenient stay.
The location also receives high marks for its accessibility to local attractions, such as a crafts fair and a mall, ensuring that entertainment and shopping options are always within reach. Despite being in a bustling area, Hotel Guarumar maintains a relatively quieter street ambiance, making it a peaceful retreat after a day out.
The hotel's position is complemented by new facilities, clean rooms equipped with modern amenities like TV and air conditioning and a covered parking area, enhancing the overall guest experience. The staff receives consistent commendation for being polite, helpful and attentive, adding to the overall sense of comfort and satisfaction. For travelers seeking a blend of beach proximity and urban convenience at a reasonable price, Hotel Guarumar's location is unbeatable.
Breakfast
Hotel Guarumar provides a breakfast experience that receives mixed reviews from its guests. Many guests appreciate the breakfast as being good, tasty and sufficient for their needs. The breakfast is often described as simple yet satisfactory with a few guests considering it to be excellent and well-made, expressing particular satisfaction with the quality and taste.
However, there are also numerous complaints about the limited variety and repetitive nature of the breakfast offerings. Some guests felt that the breakfast could be significantly improved, especially by adding more natural and fresh options like fresh juice and yogurt. Issues such as slow replenishment of food items, overcrowded breakfast areas and the occasional presence of bees around the food were also pointed out.
Despite these criticisms, some guests still find the breakfast to be a positive part of their stay with the hotel staff and location also receiving praise. Overall, while the breakfast at Hotel Guarumar has its commendable aspects, there is room for improvement, especially in terms of variety and freshness.
Rooms
Hotel Guarumar offers a mixed but generally positive experience for its guests when it comes to room accommodations. The rooms are consistently praised for their cleanliness and tidiness, creating a fresh and comfortable atmosphere. Several reviewers particularly noted the coziness and quietness of the rooms, contributing to a pleasant stay. The beds and linens were highlighted as spotless, which adds to the comfort factor.
However, a few issues were mentioned that could impact the stay. Some guests encountered maintenance issues such as burned-out light bulbs, peeling wall ceilings and defective showers that caused water leaks. There were also remarks about the lack of basic amenities like bathroom rugs and adequate hangers and the absence of microwaves. Noise was a concern for rooms situated above the cafeteria.
Overall, the rooms at Hotel Guarumar provide a satisfactory stay with excellent cleanliness and a cozy environment, though some minor improvements and maintenance could enhance the guest experience.
Beds
Hotel Guarumar offers a well-structured and very clean environment for guests; however, reviews suggest that the beds may not meet everyone's expectations. While some guests found the beds comfortable, others noted that the mattresses often felt too hard and lacked quality. Additionally, some rooms featured two single beds pushed together instead of a true double bed, which detracted from overall comfort. Pillows were also frequently mentioned as being uncomfortable and in need of improvement. Despite these bed-related concerns, the hotel's great showers and cleanliness are highlights that contribute positively to the guest experience.
Cleanliness
Hotel Guarumar offers a mixed experience when it comes to cleanliness. Many guests have praised the hotel for its overall cleanliness, describing the rooms as consistently clean and tidy with accommodations that are well-organized and maintained. Numerous reviews highlight excellent cleaning standards with everything being clean, modern and fragrant.
The hotel’s staff, breakfast and parking have also been described as excellent, contributing to a positive stay for many guests. The general ambiance of the hotel is seen as clean and fresh, which has been well-received by visitors.
However, there are certain areas that need attention. Several guests have noted issues with mold, particularly in the bathroom and some reported instances of dirty bed linens and towels. The presence of cockroaches and dirt in the shower has also been mentioned by some. There were criticisms regarding the cleanliness of the hot pool and breakfast dishes, along with occasional lapses in room cleanliness and maintenance of the common areas.
Overall, while the hotel generally maintains a good standard of cleanliness, addressing the highlighted issues will ensure a more consistent experience for all guests.
Staff
Hotel Guarumar has garnered much admiration for its exceptional staff and service. Guests frequently highlight the friendliness and attentiveness of the team, describing the staff as very friendly, helpful and polite. The commitment to hospitality is evident through the consistent mention of their welcoming and well-mannered nature. Many guests appreciated the professionalism and preparedness of the entire hotel team, including the manager, Mr. Gilson, who received praise for his helpfulness in addressing concerns. The service at Hotel Guarumar is often described as excellent with employees noted for being exceptionally kind and providing good service. Guests felt very well treated and the overall environment was enhanced by the superb collegiality and helpfulness of the staff. Such consistent positive feedback highlights the dedicated efforts of the staff in ensuring a pleasant stay for every guest.
Wi-Fi
Hotel Guarumar has received mixed feedback regarding its Wi-Fi service. Several reviews highlight that the internet connection is unstable, weak and often does not work. Guests have described the Wi-Fi as slow and intermittent with some going so far as to call it horrible. Despite these criticisms, there are a few mentions of good Wi-Fi, suggesting that experiences may vary. Overall, the Wi-Fi at Hotel Guarumar seems to be an area in need of improvement, though it may occasionally meet satisfactory standards.
Parking
Hotel Guarumar offers parking that is generally well-received by guests with positive mentions highlighting its ample space and free, covered options. The convenience of parking right next to the elevator and overall ease of parking are noted as beneficial. However, there are some downsides, including wet floors, a strong moldy smell and a challenging layout with many columns. There are isolated issues such as leaks from pipes running through the ceiling. Despite these drawbacks, the parking facility is usually satisfactory for most visitors.
No, Hotel Guarumar doesn't have any pool.
No, a spa isn't available at Hotel Guarumar.
No, Hotel Guarumar doesn't allow dogs.
Yes, parking facilities are available at Hotel Guarumar.