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Summary of reviewsHotel Santamaria consistently delights guests with its exceptional location, cleanliness and attentiveness of its staff. Just a block away from Enseada beach, the hotel offers ideal convenience for beach enthusiasts with easy access to local restaurants, supermarkets and gas stations. Despite the vibrant surroundings, the quiet streets and tranquil neighborhood ensure a peaceful stay. The rooms are spacious, clean and equipped with efficient air conditioning, adding to the comfort of the guests.
The staff receives high marks for their friendliness and helpfulness with many guests noting their professionalism and attentiveness. Their warm demeanor and dedication to service significantly enhance the overall guest experience.
The breakfast at Hotel Santamaria is frequently praised for its variety and quality, featuring fresh ingredients that contribute to a satisfying start to the day. Despite some constructive suggestions for improvement, the breakfast consistently meets guests' needs.
The hotel excels in cleanliness with spotless rooms and bathrooms, well-maintained throughout. Daily fresh towels and sheets, coupled with the polite and helpful staff, contribute to a well-organized and comfortable environment.
Though the pool is located about 50 meters away from the hotel premises and requires crossing a street, it is highly appreciated for its cleanliness and quality. However, some guests noted access limitations and the need for more chairs and umbrellas in the pool area.
Parking facilities at the hotel are another positive aspect, offering secure, covered options and free parking, which is convenient and appreciated by those traveling with vehicles.
Beds at Hotel Santamaria are generally comfortable, contributing to a good sleep experience in spacious rooms. While the majority of guests found the beds excellent, there were occasional remarks about the feel of the mattresses and pillows, suggesting some room for improvement.
Overall, Hotel Santamaria stands out as a well-located, clean and comfortable option, highly recommended for anyone looking to enjoy the best of Enseada beach and its surroundings. Show more
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Categories
Dog Friendly Hotel
This hotel is a reliable option for travelers with pets. Its amenities ensure a comfortable and convenient stay.
3-Star Hotel
This hotel offers a comfortable stay and essential amenities. It's a good option for budget-conscious travelers looking for a reliable place to stay.
Hotel with Outdoor Pool
Hotel Santamaria provides a seasonal outdoor pool and a separate children's pool, catering to families. It is ideally located very close to Enseada Beach and offers lounge chairs and parasols for guests.
Hotel near The Beach
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Room Types
Standard ApartmentThis air-conditioned apartment features a TV and a private bathroom.
Guest Reviews
8.9
Excellent
Location
Nestled just a block away from Enseada beach, Hotel Santamaria offers an unbeatable location for beach enthusiasts and travelers looking for convenience. The hotel is ideally situated, providing easy access to the beach, local restaurants, supermarkets and gas stations, making it an excellent base for exploring the area. With quiet streets and a tranquil neighborhood, guests can enjoy a peaceful stay while being close to the vibrant beachfront.
The hotel is praised for its impeccable cleanliness and comfortable accommodations. The rooms are spacious and well-maintained, ensuring a restful experience. The air conditioning is efficient and quiet, contributing to the comfort of the guests. Additionally, the hotel staff receives high marks for their friendliness and helpfulness, adding to the overall positive experience.
Guests have noted the excellent service provided, including a very good breakfast and free parking. While the hotel may not offer extensive amenities beyond the rooms and dining area, its location and cleanliness more than compensate for this. Overall, Hotel Santamaria stands out as a perfectly located, clean and comfortable option for anyone looking to enjoy the best of Enseada beach and its surroundings.
Breakfast
Hotel Santamaria is known for its satisfying breakfast that has garnered an overall positive reception from guests. Described frequently as both delicious and complete, the breakfast stands out for its fresh ingredients and variety. Many guests have mentioned the abundance of food options available, including cakes, bread, fruit and yogurt, all prepared and served by friendly and attentive kitchen staff.
While several reviews highlight the excellent and wonderful nature of the breakfast, a few guests have offered constructive suggestions, such as the inclusion of more cheese, whole grain bread and a greater variety of fruits. Some found the breakfast to be simple or basic, attributing this to the hotel’s occupancy levels at times, but still acknowledged it met essential needs.
Overall, guests have remarked positively on the organized and clean presentation of the breakfast with many noting the fair pricing of additional items. The breakfast experience at Hotel Santamaria contributes to a pleasant stay with its completeness and the quality of its offerings standing out as key highlights.
Rooms
Hotel Santamaria offers a range of accommodations that guests have generally found to be clean, spacious and comfortable. Many reviews highlight the rooms as being generously sized with good space and cozy atmospheres. Cleanliness is consistently noted with several mentions of spotless conditions and very good-sized bathrooms equipped with nice showers. The presence of air conditioning adds to the comfort and the ambiance is complemented by attentive and polite staff, making for a cozy stay.
However, a few reviews noted issues such as a slight moldy smell in some rooms and bedding that appeared outdated, reflecting the fact that parts of the hotel may be somewhat old. Despite these minor drawbacks, the overall feedback suggests that the rooms at Hotel Santamaria provide a pleasant and comfortable experience with ample space, clean facilities and a welcoming environment.
Beds
Hotel Santamaria offers a generally pleasant sleep experience for its guests, highlighted by numerous positive reviews regarding its beds. The majority of visitors have praised the comfortable and spacious rooms, often mentioning the excellent and very comfortable beds. The rooms themselves are often described as spacious with large beds that add to the overall comfort. Guests also frequently commend the cozy atmosphere and attentive, kind staff.
However, there are some mixed feelings about the mattresses and pillows. While many guests found the mattresses comfortable, a few noted that improvements could be made with some mentioning that they could feel the springs or that the bed and pillows in their room were not up to par. Despite these occasional critiques, the consensus is that Hotel Santamaria generally provides a cozy and comfortable sleep experience, making it a solid choice for travelers seeking rest and relaxation.
Cleanliness
Hotel Santamaria consistently impresses with its high standards of cleanliness and organization, creating a pleasant and comfortable environment for its guests. The accommodations are exceptionally clean, from spotless rooms and bathrooms to impeccably maintained facilities throughout the hotel. Guests frequently mention the impeccable hygiene and the pleasant scent of cleanliness, enhancing their overall stay experience. Comfort is also a highlight with clean, comfortable beds and fresh towels and sheets provided daily.
The hotel's commitment to cleanliness extends to all areas, including a well-organized approach to accommodating pets and children, making it a family-friendly choice. Additionally, the politeness and helpfulness of the staff further complement the clean and organized setting, receiving consistent praise from visitors.
Despite the minor misleading visual of the pool not being inside the property as it appears in photos, the clean organized spaces and varied, clean environments more than make up for it. The excellent breakfast and convenient location near the beach add to the hotel’s appeal, making it highly recommended by its guests. Whether one is looking for superb cleanliness, comfort or good hygiene practices, Hotel Santamaria stands out as a well-maintained, beautiful and very clean establishment.
Staff
Hotel Santamaria consistently receives high praise for its exceptional staff, who play a significant role in enhancing the overall guest experience. Reviews frequently highlight the kindness and helpfulness of the staff, noting that they are always willing to assist and ensure the well-being and comfort of guests. Words like "incredible," "super polite," and "attentive" are common descriptors used to characterize their service.
Guests appreciate the warmth and professionalism of the reception team, often mentioning specific instances of excellent service provided by team members. The staff's friendliness, attention to detail and professionalism set a high standard, making many guests feel well-treated and welcomed throughout their stay.
The superb human touch delivered by the employees, including the receptionists, stands out as a particularly differentiating factor. The consistent feedback about the staff's friendliness, attentiveness and high level of training underscores why visitors find their service to be a considerable advantage of staying at Hotel Santamaria.
Overall, it's evident that the staff at Hotel Santamaria are a significant asset, consistently delivering excellent service that leaves a lasting impression on guests. Their dedication to hospitality and their polite, friendly demeanors contribute significantly to the hotel's positive reputation.
Pool
The pool associated with Hotel Santamaria is frequently praised by guests for being very nice, excellent and very clean. Despite its quality, there are several logistical aspects worth noting. The pool is not located within the hotel premises but is situated about 50 meters away in another building or block, requiring guests to leave the hotel and walk across the street to access it. Though the pool is considered complimentary, some guests noted that there might be additional charges for its use.
On the downside, the pool occasionally closes too early, which might limit its availability for some guests. Additionally, there is feedback that the pool area could benefit from more chairs, tables and umbrellas. Overall, while the pool itself is highly regarded, potential visitors should be aware of its separate location and occasional access limitations.
Parking
Guests at Hotel Santamaria have praised the parking facilities, highlighting the secure and covered options available. Many reviews positively mention the convenience of free parking being included in the daily rate, describing it as excellent and great. The enclosed parking areas provide peace of mind, ensuring cars are safely stored. Additionally, there are provisions for larger vehicles like pickup trucks and the garage in the basement, equipped with an elevator, adds to the convenience. Despite some mentioning the parking lot being tight with many columns, overall, the feedback indicates that the parking situation contributes positively to the hotel experience.
Yes, Hotel Santamaria has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Santamaria.
Yes, Hotel Santamaria welcomes dogs.
Yes, parking facilities are available at Hotel Santamaria.