Pullman Sao Paulo Guarulhos Airport
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Summary of reviewsPullman Sao Paulo Guarulhos Airport stands out as a highly regarded hotel, especially for its strategic proximity to Guarulhos International Airport (GRU). The convenience of its location, complemented by a reliable shuttle service running every 30 minutes, makes it an ideal choice for travelers with early flights, layovers or late arrivals. Guests also appreciate the accessibility to major car rental services, adding to the hotel's practicality. Besides its prime location, the hotel is lauded for its modern amenities, friendly staff and excellent breakfast offerings, making it a favorable option for travelers.
The hotel's breakfast consistently receives high praise. Guests highlight the extensive buffet offering a variety of options, from freshly prepared egg dishes to a wide selection of fruits and juices. The early breakfast service is particularly convenient for guests with early flights. While a few critiques mention the lack of gluten-free and lactose-free options, the overall feedback underscores the breakfast as a standout feature.
The dining experience at Pullman Sao Paulo Guarulhos Airport is also highly praised. Dinners, in particular, are noted for their quality and variety, including vegetarian options and standout dishes like succulent steaks. The restaurant's cozy atmosphere and live music contribute to an enjoyable dining environment. Despite some mixed reviews regarding food quality and pricing, the general sentiment is positive.
Rooms at the hotel receive commendation for their spaciousness and comfort, particularly the large, comfortable beds and well-appointed bathrooms. While the overall cleanliness and effective room service are highlighted, there are repeated calls for modernization with criticisms of outdated decor and maintenance issues being common.
Cleanliness is a strong point for the hotel with guests frequently praising the high standards of hygiene maintained throughout the property, from rooms to common areas. However, a few notes mention dated furnishings and occasional cleaning lapses.
Staff at Pullman Sao Paulo Guarulhos Airport are consistently commended for their efficiency, helpfulness and friendly demeanor. The bilingual capabilities of the staff, especially at the reception and restaurant, enhance the overall guest experience. Personalized service and a pet-friendly policy further contribute to the hotel's welcoming atmosphere.
The free wifi at the hotel is generally reliable and fast, though a few guests have experienced connectivity issues. Spa and gym facilities receive positive feedback for their quality, though some guests have encountered scheduling and maintenance issues with the spa. The gym is praised for its modern equipment and spaciousness, despite minor remarks about its age and equipment features.
The pool area is a highlight for many visitors, described as clean, spacious and family-friendly. Guests appreciate the relaxing atmosphere and good service at the pool bar. Similarly, the well-maintained tennis courts add to the hotel's recreational offerings.
Parking at the hotel is generally satisfactory with good and secure facilities. However, some guests feel the parking policy could be improved and there have been occasional complaints about parking attendants.
The hotel is particularly family-friendly, offering a range of amenities and activities tailored to children. Guests appreciate the family-centric services, such as themed rooms and entertainment options, which contribute to an enjoyable stay for families.
Finally, the beds at Pullman Sao Paulo Guarulhos Airport receive high marks for their comfort and quality, contributing to a restful stay for many guests. Overall, while the hotel excels in various aspects, there are areas for improvement, particularly in room updates and facilities maintenance, to fully meet the standards expected of a five-star property.
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The hotel's breakfast consistently receives high praise. Guests highlight the extensive buffet offering a variety of options, from freshly prepared egg dishes to a wide selection of fruits and juices. The early breakfast service is particularly convenient for guests with early flights. While a few critiques mention the lack of gluten-free and lactose-free options, the overall feedback underscores the breakfast as a standout feature.
The dining experience at Pullman Sao Paulo Guarulhos Airport is also highly praised. Dinners, in particular, are noted for their quality and variety, including vegetarian options and standout dishes like succulent steaks. The restaurant's cozy atmosphere and live music contribute to an enjoyable dining environment. Despite some mixed reviews regarding food quality and pricing, the general sentiment is positive.
Rooms at the hotel receive commendation for their spaciousness and comfort, particularly the large, comfortable beds and well-appointed bathrooms. While the overall cleanliness and effective room service are highlighted, there are repeated calls for modernization with criticisms of outdated decor and maintenance issues being common.
Cleanliness is a strong point for the hotel with guests frequently praising the high standards of hygiene maintained throughout the property, from rooms to common areas. However, a few notes mention dated furnishings and occasional cleaning lapses.
Staff at Pullman Sao Paulo Guarulhos Airport are consistently commended for their efficiency, helpfulness and friendly demeanor. The bilingual capabilities of the staff, especially at the reception and restaurant, enhance the overall guest experience. Personalized service and a pet-friendly policy further contribute to the hotel's welcoming atmosphere.
The free wifi at the hotel is generally reliable and fast, though a few guests have experienced connectivity issues. Spa and gym facilities receive positive feedback for their quality, though some guests have encountered scheduling and maintenance issues with the spa. The gym is praised for its modern equipment and spaciousness, despite minor remarks about its age and equipment features.
The pool area is a highlight for many visitors, described as clean, spacious and family-friendly. Guests appreciate the relaxing atmosphere and good service at the pool bar. Similarly, the well-maintained tennis courts add to the hotel's recreational offerings.
Parking at the hotel is generally satisfactory with good and secure facilities. However, some guests feel the parking policy could be improved and there have been occasional complaints about parking attendants.
The hotel is particularly family-friendly, offering a range of amenities and activities tailored to children. Guests appreciate the family-centric services, such as themed rooms and entertainment options, which contribute to an enjoyable stay for families.
Finally, the beds at Pullman Sao Paulo Guarulhos Airport receive high marks for their comfort and quality, contributing to a restful stay for many guests. Overall, while the hotel excels in various aspects, there are areas for improvement, particularly in room updates and facilities maintenance, to fully meet the standards expected of a five-star property.
Hotel with Spa
This hotel features a Fit & Spa lounge offering massages and aesthetic services. It also has a swimming pool, tennis court, sauna, and fitness center. The spa, named Fit & Spa Shishindo, provides a wide range of facial and body treatments, including massage rooms, and dry and wet saunas.
Family Friendly Hotel
This hotel offers family suites with a king-size bed and two single beds, catering specifically to families. It provides amenities such as a children's themed bedroom, a bathtub in each bathroom, and access to the Executive Lounge, enhancing the family experience. It also offers pet-friendly options.
Dog Friendly Hotel
This hotel provides amenities such as pet beds, food and water bowls, and even mineral water for pets. They accept pets and have rooms prepared for them.
Hotel with Swimming Pool
This hotel offers an outdoor heated swimming pool and extensive leisure facilities, including sand courts for beach tennis, multi-sports courts, a gym, an adventure park, and a gaming room. There are also options for dining and relaxation, making it a top choice.
Heated Pool Pool Lap Lanes Outdoor Pool
Hotel with Free Wi-Fi
This hotel offers free Wi-Fi, ensuring guests stay connected. It also provides airport transportation, making it convenient for travelers. The rooms are comfortable and well-equipped to cater to the needs of both business and leisure travelers.
Business Hotel
This hotel features extensive meeting and event spaces, accommodating up to 650 people. It offers spacious rooms that can be used as offices, a bar-restaurant, a pool, a gym, and a free airport transfer service, catering to both business and leisure needs.
Hotel with Parking
This hotel offers valet parking and a spacious car park, with the added benefit of the car park being free of charge. An airport transfer service and shuttle service are also available for guest convenience.
Accessible Hotel
This hotel offers rooms and facilities specifically designed for disabled guests, including wheelchair access, accessible toilets, and bathrooms. It also provides a free airport shuttle service, making it convenient for travelers with accessibility needs.
Hotel with Gym
This hotel offers extensive fitness amenities including a gym, an outdoor heated swimming pool, sand courts for beach tennis or footvolley, tennis and multi-sports courts, and an adventure park for children. It also features changing rooms with lockers and L'Occitane au Brésil bath amenities.
5-Star Hotel
The Pullman offers a luxurious stay with amenities like a spa, swimming pool, and jacuzzi. It is conveniently located near the airport and provides a comfortable experience with excellent service.
Hotel with Outdoor Pool
This hotel offers an outdoor heated swimming pool, sports courts, a gym, an adventure park for children, and a gaming room. It also provides L'Occitane au Brésil bath amenities and has the Base Steakhouse, considered the best restaurant in Guarulhos.
Hotel with Pool Lap Lanes
Located near the Guarulhos Airport in Sao Paulo, this hotel likely has a pool suitable for lap swimming, offering convenience and comfort for travelers.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Tennis Courts
Hotel with Heated Pool
Guest Reviews
Pullman Sao Paulo Guarulhos Airport is frequently praised for its exceptional proximity to Guarulhos International Airport (GRU). Guests repeatedly highlight the convenience of its location, making it an ideal choice for those with early flights, layovers or late arrivals. The hotel provides a reliable shuttle service running every 30 minutes, adding to its convenience.
The strategic position near major car rental services such as Movida and Localiza, further enhances its practicality. Guests appreciate the ease of transportation to and from the hotel, making it a perfect stopover spot between flights. Besides its prime location, the hotel also receives positive remarks for its modern amenities, comfort, cleanliness and friendly staff, often mentioned alongside the excellent breakfast offerings.
Whether for a brief rest between flights or for a seamless commute to the airport, Pullman Sao Paulo Guarulhos Airport stands out as a convenient and well-regarded option for travelers.
Guests of the Pullman Sao Paulo Guarulhos Airport consistently praise the hotel's breakfast for its quality and variety. The breakfast buffet stands out as a significant highlight with many options, from freshly prepared egg dishes to a wide selection of fruits and juices. Many reviewers describe the breakfast as very good, excellent and sensational, often emphasizing its extensive and complete nature. Breakfast service starts early, accommodating guests with early flights, which many found convenient.
Positive feedback also highlights the taste and presentation of the breakfast offerings, referred to as delicious, varied and rich. Some guests enjoy the extensive nature of the breakfast, while others appreciate the friendly and diligent staff that contribute to a pleasant dining experience.
However, a few reviews mention areas for improvement, such as a lack of gluten-free and lactose-free options, the high cost when not included in the reservation and limited breakfast schedule options. Despite these minor critiques, the overall impression is that the breakfast at Pullman Sao Paulo Guarulhos Airport significantly enhances the guest experience, making it a standout feature of their stay.
Guests at the Pullman Sao Paulo Guarulhos Airport have largely praised the dining experience, particularly highlighting the restaurant's high quality and diverse offerings. The dinner buffet stands out with many mentioning its wide variety of delicious options, including vegetarian choices and succulent steaks, often accompanied by live music. The breakfast and other meals have also received commendations for their exceptional quality and variety.
The atmosphere in the restaurant is described as cozy and the cuisine as fantastic with some guests noting standout dishes such as great picanha. Both buffet and à la carte menus provide numerous choices, ensuring that there are options for different tastes. Some guests found the food at the pool area to be enjoyable as well.
However, there were a few mixed reviews with some finding the food quality inconsistent or overpriced for what was offered. Issues such as slow service and a perceived lack of value for money at times were noted. Despite this, the prevalent sentiment remains positive with many guests enjoying the overall dining experience at the Pullman Sao Paulo Guarulhos Airport.
The guest reviews for Pullman Sao Paulo Guarulhos Airport highlight a mix of positive and negative aspects concerning the rooms. On the bright side, the rooms are frequently described as spacious and comfortable with clean and well-maintained conditions. Many guests appreciate the large, comfy beds and well-appointed bathrooms, often mentioning specific amenities such as bathtubs and quality L'Occitane products. The effective room service and overall cleanliness of the hotel further enhance the experience.
Despite these favorable points, numerous reviews point out a significant need for updates and refurbishments. Common criticisms include outdated decor, old and worn-out furniture, poorly lit rooms and issues with carpets and bathroom fixtures. Some guests noted maintenance problems like broken showers, infiltration leaks and missing basic items such as hairdryers and toiletries. Additionally, several reviews mention slow room service and delayed check-ins.
In summary, while the comfort and size of the rooms at Pullman Sao Paulo Guarulhos Airport receive high marks, there is a clear call from guests for modernization and better maintenance to meet the expectations of a five-star facility.
The beds at Pullman Sao Paulo Guarulhos Airport are frequently praised for their exceptional comfort and quality. Guests have described the beds as big, king-size and very comfortable with bedding that's great, very clean and superbly comfy. The pillows are also mentioned positively, contributing to a good night's sleep. While the majority of feedback highlights the comfort and cleanliness of the beds, a few guests noted some inconsistencies in firmness. Overall, the beds at this hotel are a highlight for many, allowing guests to rest well and enjoy their stay.
Guests frequently praise the Pullman Sao Paulo Guarulhos Airport for its exceptional cleanliness. Reviewers describe the rooms as very clean, super clean and just as depicted in the photos. The cleanliness extends beyond the guestrooms to encompass common areas and the outdoor pool, reflecting a high level of hygiene throughout the hotel. Many reviews highlight the combination of cleanliness and comfort, emphasizing that the hotel delivers on both fronts. Although most feedback is positive, a few guests have noted issues such as dated furnishings, dirty or mouldy carpets and weak cleaning in some areas. Despite these occasional critiques, the overall sentiment suggests that Pullman Sao Paulo Guarulhos Airport maintains a commendable standard of cleanliness, contributing to a pleasant stay for many of its visitors.
The staff at Pullman Sao Paulo Guarulhos Airport consistently receive high praise for their efficiency, helpfulness and friendliness. Guests frequently highlight the professionalism and attentiveness of the team, noting their ability to respond quickly and address all needs. Highly commended for their bilingual capabilities, the receptionists and service staff ensure smooth check-in processes and seamless experiences. Pool bar staff and restaurant employees, such as Miguel at the front desk and Luis from the restaurant, stand out for their exceptional hospitality. The overall mood is one of warmth and welcoming with personalized touches and extreme kindness being common sentiments. The hotel also enjoys recognition for its pet-friendly policies, making it an accommodating choice for travelers.
The reviews for the Wifi at Pullman Sao Paulo Guarulhos Airport generally highlight positive experiences. Guests frequently commented on the availability of free wifi and praised its speed, reliability and strong signal. Descriptions like "super fast wifi" and "wifi connection was superb" were common, emphasizing the excellent service. Users also appreciated the extensive coverage throughout the hotel, describing it as super reliable.
However, there were a few negative remarks with some guests encountering poor or frustrating connections and instances where the wifi did not connect properly. Despite these occasional issues, the majority of the feedback reflects a high level of satisfaction with the wifi at the hotel.
The 'Pullman Sao Paulo Guarulhos Airport' hotel offers generally positive experiences in terms of spa services. Many guests appreciated the well-maintained spa facilities and highlighted receiving great massages. However, there were some complaints about the unavailability of the spa and certain services not being scheduled promptly. Despite these issues, the presence of a VIP lounge for executive bookings added an extra touch of exclusivity that was well-received by visitors. While some had difficulty locating the spa or found the sauna to be neglected, the overall sentiment towards the spa experience remains favorable.
The gym at Pullman Sao Paulo Guarulhos Airport receives frequent praise for its quality and facilities. Guests consistently describe it as well-equipped, spacious and featuring modern equipment, including several treadmills and ellipticals. Words like 'excellent', 'great' and 'solid' are commonly used to describe the fitness center, highlighting its appeal to those looking to maintain their workout routine while traveling. The gym is also noted for being very well-appointed, indicative of high standards in both the arrangement of the equipment and the overall atmosphere. Despite a few remarks about the gym's age and the lack of internet access on the small TV screens, the general sentiment remains positive. Guests appreciate the good gym area as part of the hotel's high-level accommodations and the overall well-prepared staff.
The pool at Pullman Sao Paulo Guarulhos Airport receives praise for being clean, well-maintained and spacious. Guests enjoy a relaxing and beautiful poolside area, often highlighting its niceness and the pleasant atmosphere it provides. The outdoor pool is frequently described as delicious, lovely and family-friendly, contributing to a great overall experience. Despite some occasional issues with cleanliness and availability of amenities like umbrellas and lounge chairs, most reviews appreciate the pool area for being a spacious and wonderful spot to unwind. Wellington from the pool bar also garners positive mentions, suggesting good service in the pool vicinity. Overall, the pool is a highlight for many visitors, making it a significant feature of their stay at the hotel.
The Pullman Sao Paulo Guarulhos Airport features well-maintained tennis courts that have garnered positive feedback from guests. The courts are noted for being in great condition and conveniently located. Additionally, the hotel accommodates pets well, making it a dog-friendly establishment. Overall, the tennis facilities contribute to a pleasant stay for guests who enjoy the sport.
Pullman Sao Paulo Guarulhos Airport offers an array of parking options that guests generally find convenient and satisfactory. The hotel features good and secure parking facilities, including a multi-level, spacious parking garage, ensuring that there are no parking issues during your stay. Guests appreciate the benefit of shuttle service to the airport, which complements the availability of free parking. Valet parking is also included in the price for added convenience.
However, it's worth noting that some guests find the parking policy could be improved, particularly considering the high price for long stays. Additionally, a few guests expressed frustration with the parking attendants, citing rude behavior and disappointment in their service. Despite these occasional drawbacks, many guests still highlight that finding parking is easy and sufficient, making it a reliable choice for those traveling by car or needing airport access.
Pullman Sao Paulo Guarulhos Airport is an excellent destination for families, offering a range of amenities and activities tailored to kids. Guests commend the hotel for its family-friendly atmosphere and facilities that make it ideal for traveling with children. The accommodations are noted for their customization, delighting young guests with personalized touches such as themed rooms. The hotel also goes the extra mile in catering to specific needs, like providing accommodations for children with dietary restrictions.
Families appreciate the entertainment options provided, such as games and a small playground. The swimming pool, always available, is particularly suitable for children, adding to the overall positive experience. Additionally, the hotel's reception is praised for being incredibly welcoming, often preparing special surprises for young guests, such as treats and personalized family photos.
While there are minor concerns about the cleanliness of the kids' area, the overall experience remains highly favorable. The hotel accommodates pets, which can be a significant plus for families traveling with their furry friends. The family-centric services and thoughtful amenities ensure that both parents and children have a memorable stay.
Overall, Pullman Sao Paulo Guarulhos Airport excels in creating a comfortable and enjoyable environment for families, making it a top choice for those traveling with children.
Pullman Sao Paulo Guarulhos Airport offers a mix of experiences that have garnered varied feedback regarding its five-star status. Guests have praised the hotel's luxurious atmosphere and high-end amenities, such as spa options and an airport shuttle service, which contribute to an overall sense of opulence. The ambiance is described as five-star, luxurious and befitting for a premium stay.
However, some guests have noted that the facilities appear a bit tired and do not wholly align with the expectations for a five-star rating. While some consider it the best and deserving of its five-star status, others feel that the quality and service fall short of this high rating, deeming it unsatisfactory and expensive for the level of quality offered.
There are specific mentions of how a covered pool could elevate the relaxation experience, making it truly deserving of its five-star label. In summary, while Pullman Sao Paulo Guarulhos Airport is praised for its high-end feel and luxury, there is a discrepancy in guest experiences regarding whether it fully meets the five-star standard.
Pullman Sao Paulo Guarulhos Airport is highly suitable for business travelers, offering a range of amenities that cater specifically to their needs. The hotel is praised for being clean and well-maintained, ensuring a comfortable stay for guests who may be spending extended periods working from their rooms. The facilities include small sectional offices in the lobby, reminiscent of Apple's customer service and a business center that received positive feedback for its convenience and quality.
Meeting and conference rooms are readily available, making it an ideal location for business trips and meetings. Additionally, the hotel stands out as a great option for layovers and those with connections through Guarulhos airport, given its proximity and convenient shuttle service that operates free of charge.
Overall, the Pullman Sao Paulo Guarulhos Airport is recognized as a business-friendly hotel with good facilities that accommodate the needs of professionals on the go.
The Pullman Sao Paulo Guarulhos Airport provides facilities for disabled guests and offers accessible rooms, making it a suitable choice for travelers with disabilities. The accessible rooms ensure easy access and many guests have noted that their accommodations were very well-located and accessible. The hotel in general is accessible and offers adapted suites. However, some guests have experienced issues, such as uncomfortable situations in adapted rooms and an inability to accommodate specific disabilities. Despite these drawbacks, the hotel's commitment to accessibility features is evident, providing a generally favorable experience for guests with disabilities.
Pullman Sao Paulo Guarulhos Airport offers an exceptional comfort experience, enhanced by a notable heated outdoor pool. Guests have appreciated its lovely and great ambiance, describing it as a nice addition to their stay. The hotel's indoor spa and good hot tub complement the experience, promising a relaxing environment. While one review mentioned the heated pool was not warm, the general consensus highlights this feature as a significant benefit for those seeking relaxation.
The Pullman Sao Paulo Guarulhos Airport hotel features a highly praised outdoor pool that attracts positive attention from guests. Described as a nice and pleasant place for swimming, the pool is consistently available and forms a beautiful part of the hotel's amenities. Guests appreciate the large size, making it suitable for families and enjoy the experience of the great pool bar. The entire outdoor pool area offers an inviting space to relax and unwind during their stay.
Pullman Sao Paulo Guarulhos Airport proves to be an excellent choice for honeymooners and those celebrating special occasions like landmark anniversaries. Guests praised the hotel for its romantic location and availability of honeymoon packages, making it great for a honeymoon stay. Luxurious rooms offer personalized touches, evidenced by tokens of appreciation such as notes on mirrors, fruits, chocolates and photos congratulating couples on their weddings. The hotel's thoughtful gestures and dedicated honeymoon packages contribute to memorable stays for those celebrating love.
The Pullman Sao Paulo Guarulhos Airport offers a truly luxurious experience that distinguishes itself in both ambiance and service. The whole team is described as super polite, contributing to an overall high-quality and exceptional stay. Guests praise the hotel's great location and cleanliness, noting that the high-end facilities create a luxurious environment perfect for an overnight stay or longer visit. The hotel consistently meets five-star standards with a luxury feel throughout. Reviewers highlight the luxurious experience, mentioning that everything was perfect during their stay, which included luxury rooms ideal for special occasions like honeymoons. Although one review suggested a bit more luxury could be added, the consensus is clear: the Pullman Sao Paulo Guarulhos Airport delivers a very luxurious and distinguished experience.
The Pullman Sao Paulo Guarulhos Airport stands out for its romantic ambiance, making it a fitting choice for couples. Guests frequently describe the atmosphere as romantic, highlighted by the scenic views and romantic rooms. The hotel is noted for its thoughtful touches such as personalized notes, complimentary fruits and chocolates, creating a memorable experience for guests celebrating special occasions. The romantic setting is complemented by the good restaurant and overall ambiance, further enriching the experience for couples. Special acknowledgments to staff members, like Patricia, enhance the romantic experience by facilitating unforgettable moments, such as engagement proposals.
Pullman Sao Paulo Guarulhos Airport is highly regarded for its dog-friendly environment, receiving accolades for its dedicated amenities and services for pets. Guests appreciated the provided dog bed and a mix of puppy food, pee pads and water, ensuring that pets have their needs met. The hotel features a dog playground, offering a space for pets to play and exercise. Many customers were pleased with the pet-friendly culture and the freedom to stay with their pets, making it a welcoming choice for travelers accompanied by their furry friends. The hotel's dog-friendly policies and amenities were highlighted by guests, emphasizing the hotel's commitment to accommodating pets.
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Location
The strategic position near major car rental services such as Movida and Localiza, further enhances its practicality. Guests appreciate the ease of transportation to and from the hotel, making it a perfect stopover spot between flights. Besides its prime location, the hotel also receives positive remarks for its modern amenities, comfort, cleanliness and friendly staff, often mentioned alongside the excellent breakfast offerings.
Whether for a brief rest between flights or for a seamless commute to the airport, Pullman Sao Paulo Guarulhos Airport stands out as a convenient and well-regarded option for travelers.
Breakfast
Positive feedback also highlights the taste and presentation of the breakfast offerings, referred to as delicious, varied and rich. Some guests enjoy the extensive nature of the breakfast, while others appreciate the friendly and diligent staff that contribute to a pleasant dining experience.
However, a few reviews mention areas for improvement, such as a lack of gluten-free and lactose-free options, the high cost when not included in the reservation and limited breakfast schedule options. Despite these minor critiques, the overall impression is that the breakfast at Pullman Sao Paulo Guarulhos Airport significantly enhances the guest experience, making it a standout feature of their stay.
Dinner
The atmosphere in the restaurant is described as cozy and the cuisine as fantastic with some guests noting standout dishes such as great picanha. Both buffet and à la carte menus provide numerous choices, ensuring that there are options for different tastes. Some guests found the food at the pool area to be enjoyable as well.
However, there were a few mixed reviews with some finding the food quality inconsistent or overpriced for what was offered. Issues such as slow service and a perceived lack of value for money at times were noted. Despite this, the prevalent sentiment remains positive with many guests enjoying the overall dining experience at the Pullman Sao Paulo Guarulhos Airport.
Rooms
Despite these favorable points, numerous reviews point out a significant need for updates and refurbishments. Common criticisms include outdated decor, old and worn-out furniture, poorly lit rooms and issues with carpets and bathroom fixtures. Some guests noted maintenance problems like broken showers, infiltration leaks and missing basic items such as hairdryers and toiletries. Additionally, several reviews mention slow room service and delayed check-ins.
In summary, while the comfort and size of the rooms at Pullman Sao Paulo Guarulhos Airport receive high marks, there is a clear call from guests for modernization and better maintenance to meet the expectations of a five-star facility.
Beds
Cleanliness
Staff
Wi-Fi
However, there were a few negative remarks with some guests encountering poor or frustrating connections and instances where the wifi did not connect properly. Despite these occasional issues, the majority of the feedback reflects a high level of satisfaction with the wifi at the hotel.
Spa
Gym
Pool
Tennis
Parking
However, it's worth noting that some guests find the parking policy could be improved, particularly considering the high price for long stays. Additionally, a few guests expressed frustration with the parking attendants, citing rude behavior and disappointment in their service. Despite these occasional drawbacks, many guests still highlight that finding parking is easy and sufficient, making it a reliable choice for those traveling by car or needing airport access.
Family
Families appreciate the entertainment options provided, such as games and a small playground. The swimming pool, always available, is particularly suitable for children, adding to the overall positive experience. Additionally, the hotel's reception is praised for being incredibly welcoming, often preparing special surprises for young guests, such as treats and personalized family photos.
While there are minor concerns about the cleanliness of the kids' area, the overall experience remains highly favorable. The hotel accommodates pets, which can be a significant plus for families traveling with their furry friends. The family-centric services and thoughtful amenities ensure that both parents and children have a memorable stay.
Overall, Pullman Sao Paulo Guarulhos Airport excels in creating a comfortable and enjoyable environment for families, making it a top choice for those traveling with children.
5 Star
However, some guests have noted that the facilities appear a bit tired and do not wholly align with the expectations for a five-star rating. While some consider it the best and deserving of its five-star status, others feel that the quality and service fall short of this high rating, deeming it unsatisfactory and expensive for the level of quality offered.
There are specific mentions of how a covered pool could elevate the relaxation experience, making it truly deserving of its five-star label. In summary, while Pullman Sao Paulo Guarulhos Airport is praised for its high-end feel and luxury, there is a discrepancy in guest experiences regarding whether it fully meets the five-star standard.
Business
Meeting and conference rooms are readily available, making it an ideal location for business trips and meetings. Additionally, the hotel stands out as a great option for layovers and those with connections through Guarulhos airport, given its proximity and convenient shuttle service that operates free of charge.
Overall, the Pullman Sao Paulo Guarulhos Airport is recognized as a business-friendly hotel with good facilities that accommodate the needs of professionals on the go.
Accessible
Heated Pool
Outdoor Pool
Honeymoon
Luxury
Romantic
Dog Friendly
Yes, Pullman Sao Paulo Guarulhos Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Pullman Sao Paulo Guarulhos Airport.
Yes, Pullman Sao Paulo Guarulhos Airport welcomes dogs.
Yes, parking facilities are available at Pullman Sao Paulo Guarulhos Airport.
Yes, Pullman Sao Paulo Guarulhos Airport has a gym.
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