Hotel San Carlos
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Summary of reviewsHotel San Carlos receives commendation for its exceptional location, placing it in a desirable and convenient neighborhood close to the airport. The surrounding area is rich with restaurants, cafes, shopping malls, bars and nightclubs, providing a variety of options for guests. The hotel's peaceful, central setting, well-maintained gardens and spacious rooms contribute to a comfortable and secure environment, appreciated particularly by those visiting the US Embassy or other nearby attractions.
The breakfast buffet at Hotel San Carlos generally receives positive feedback with guests noting the flavorful and plentiful variety offered. The staff's helpfulness during breakfast is highlighted, though some guests believe the breakfast could benefit from more variety to meet the standards expected of high-end establishments.
Rooms at Hotel San Carlos are spacious, clean and comfortable with many visitors appreciating the pleasant indoor garden views and effective showers. Despite occasional mentions of outdated bathroom facilities and minor cleanliness issues, the overall comfort and cleanliness of the rooms are well-regarded.
Cleanliness is a strong attribute with guests consistently praising the hotel's clean and tidy rooms, comfortable bedding and well-maintained facilities. Despite infrequent maintenance issues, the hotel's high standards of hygiene and security reinforce a home-like and inviting atmosphere.
The hotel's staff is a significant highlight, known for their friendliness, helpfulness and efficient service. They are frequently acknowledged for going above and beyond to assist guests, contributing to a welcoming and accommodating environment. Even when understaffed, the team manages to deliver exceptional service, ensuring guests feel well taken care of.
Wi-Fi quality, however, is a notable concern with many guests experiencing weak and unreliable Internet connections, particularly on the upper floors. This issue, along with occasional comments about the television signal and water pressure, reflects an area needing improvement.
The pool with its charming garden setting and tranquil ambiance, is appreciated for relaxation, despite being smaller and sometimes less clean than expected. It provides a serene escape, although more suited for casual dipping than serious swimming.
Finally, the beds at Hotel San Carlos receive high marks for comfort, although some guests suggest that the pillows could be improved due to their large, bulky nature. Overall, the comfortable bedding contributes to a restful stay.
In summary, Hotel San Carlos stands out for its prime location, cleanliness, lush garden setting and exceptional staff, ensuring a pleasant and convenient stay. While there are areas for improvement, particularly in Wi-Fi service and some amenities, the overall experience is highly positive, making it a desirable option for both business and leisure travelers.
Categories
The breakfast buffet at Hotel San Carlos generally receives positive feedback with guests noting the flavorful and plentiful variety offered. The staff's helpfulness during breakfast is highlighted, though some guests believe the breakfast could benefit from more variety to meet the standards expected of high-end establishments.
Rooms at Hotel San Carlos are spacious, clean and comfortable with many visitors appreciating the pleasant indoor garden views and effective showers. Despite occasional mentions of outdated bathroom facilities and minor cleanliness issues, the overall comfort and cleanliness of the rooms are well-regarded.
Cleanliness is a strong attribute with guests consistently praising the hotel's clean and tidy rooms, comfortable bedding and well-maintained facilities. Despite infrequent maintenance issues, the hotel's high standards of hygiene and security reinforce a home-like and inviting atmosphere.
The hotel's staff is a significant highlight, known for their friendliness, helpfulness and efficient service. They are frequently acknowledged for going above and beyond to assist guests, contributing to a welcoming and accommodating environment. Even when understaffed, the team manages to deliver exceptional service, ensuring guests feel well taken care of.
Wi-Fi quality, however, is a notable concern with many guests experiencing weak and unreliable Internet connections, particularly on the upper floors. This issue, along with occasional comments about the television signal and water pressure, reflects an area needing improvement.
The pool with its charming garden setting and tranquil ambiance, is appreciated for relaxation, despite being smaller and sometimes less clean than expected. It provides a serene escape, although more suited for casual dipping than serious swimming.
Finally, the beds at Hotel San Carlos receive high marks for comfort, although some guests suggest that the pillows could be improved due to their large, bulky nature. Overall, the comfortable bedding contributes to a restful stay.
In summary, Hotel San Carlos stands out for its prime location, cleanliness, lush garden setting and exceptional staff, ensuring a pleasant and convenient stay. While there are areas for improvement, particularly in Wi-Fi service and some amenities, the overall experience is highly positive, making it a desirable option for both business and leisure travelers.
Hotel for Honeymoon
This hotel includes spa facilities, offering a space for couples to enjoy relaxing treatments and enhance their romantic getaway.
Romantic Hotel
Offering well-appointed rooms and a convenient location, this hotel provides a comfortable base for a romantic exploration of the city. The attentive service and cozy atmosphere enhance the experience for couples.
Hotel near Nightlife Spots
The Hotel is located in Guatemala City and features a bar. It is close to Zona 10, providing guests with access to nightlife and entertainment venues.
Hotel with Parking
Hotel San Carlos is listed as having parking included. This indicates the availability of parking facilities for guests.
Hotel with Gym
Hotel San Carlos has gym facilities for guests.
4-Star Hotel
This hotel provides a comfortable and convenient stay with well-maintained rooms and essential amenities. It is well-suited for travelers looking for a reliable and pleasant experience.
Hotel with Outdoor Pool
Set amidst gardens, this hotel offers an outdoor swimming pool for guests to enjoy. It provides a tranquil retreat with a focus on relaxation by the pool.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Guest Reviews
Hotel San Carlos boasts an excellent location, making it an ideal choice for travelers. Situated in a good neighborhood and in close proximity to the airport, it provides easy access to an array of restaurants, cafes, shopping malls, bars and nightclubs. The hotel’s central and safe setting contributes to a peaceful experience, complemented by well-maintained gardens and spacious rooms.
Guests praise the fantastic and incredible location, noting it is particularly convenient for their stay, whether visiting the US Embassy or exploring nearby attractions. The presence of greenery, ample parking and the serene environment of the property are highlighted as significant benefits.
Renowned for its cleanliness, the hotel offers a cozy and comfortable atmosphere. Visitors frequently mention the excellent service and kindness of the staff, adding to the overall exceptional experience. The old-style boutique charm and meticulous maintenance further enhance its appeal.
Whether for business or leisure, Hotel San Carlos provides a well-located and secure retreat, ensuring a satisfying stay with easy access to essential facilities and various points of interest in Guatemala City.
Guests have a mixed but generally positive sentiment regarding the breakfast at Hotel San Carlos. Positive comments highlight that the breakfast buffet is tasty, plentiful and varied. Phrases like great breakfast, very good breakfast and breakfast is delicious are recurrent. Guests particularly appreciate the generous portions and the flavorful dishes on offer. Additionally, the breakfast staff is noted for being very helpful.
However, the reviews also point out some areas for improvement. Several guests feel that the breakfast is too basic for a five-star hotel with mentions of it being very simple, sparse and lacking variety. Some guests were disappointed that only one item was included from the menu and additional items required extra payment. Feedback indicates a need for improvement to meet international standards, suggesting that while many find the breakfast adequate, others believe it lacks the quality and variety expected from a high-end establishment.
Hotel San Carlos offers a comfortable and secure stay for its guests with many positive mentions of spacious and well-decorated rooms. Visitors frequently highlight the hotel’s clean and comfortable rooms, some of which offer views of a pleasant indoor garden. The hotel is praised for its convenient location, being close to the airport and providing a sense of security. The comfortable beds and great showers in garden-facing rooms stand out, contributing to a restful experience.
Despite some comments about outdated bathroom facilities and occasional cleanliness issues, the overall comfort provided by the rooms overshadows these drawbacks. The hotel also receives commendations for its good service with staff noted for their friendliness and a tasty breakfast adds to the pleasant stay. Beautiful room designs and clean environments make Hotel San Carlos a desirable option for those seeking both comfort and convenience.
Guests of Hotel San Carlos have highlighted the beds as a standout feature, frequently describing them as comfortable, very comfortable and even super comfy. While the beds receive high praise for their comfort levels, there are some noted areas for improvement regarding the pillows. Reviews point out that the pillows are large, bulky and hard with some mentioning the need for them to be replaced due to wear and deformation. Overall, guests seem to have had a pleasantly restful experience with the beds, suggesting that the hotel provides a good night's sleep despite the less favorable reviews about the pillows.
Hotel San Carlos has garnered praise for its notable cleanliness and upkeep. Guests have consistently described the rooms as very clean and in excellent condition, while highlighting the comfort and great quality of the bedding, towels and sheets. The spacious and tidy rooms contribute to a cozy and home-like atmosphere, further emphasized by the beautiful and well-preserved facilities.
The hotel itself is often described as beautiful, secure and conveniently located, contributing to its overall allure. Visitors appreciate the attentive staff and the hotel's commitment to maintaining high standards of hygiene and comfort.
Though there were occasional mentions of maintenance issues and slightly inconsistent cleanliness measures, the predominant sentiment is one of satisfaction with the hotel's cleanliness and comfort. Those seeking a clean, safe and welcoming accommodation will likely find Hotel San Carlos to be a suitable choice.
Hotel San Carlos is celebrated for its exceptional staff, who consistently demonstrate friendliness, helpfulness and efficiency. Numerous reviews commend the accommodating nature of the team, highlighting the excellent attention and service provided during guests' stays. Guests frequently praise the staff for going above and beyond to meet their needs, including assisting with tasks such as printing and scanning documents. The personnel are described as courteous, kind and attentive, contributing to a welcoming atmosphere. Despite occasionally being understaffed, the service remains top-notch, further emphasizing the dedication and unwavering commitment of the team. From the front desk to security, every interaction is marked by a genuine willingness to assist and ensure a comfortable experience. Whether it’s the friendly demeanor or the remarkable effort to cater to guest needs, the staff at Hotel San Carlos undoubtedly leave a lasting positive impression.
Guests of Hotel San Carlos have expressed notable concerns regarding the quality and reliability of its Wi-Fi service. Reports indicate that the internet signal is consistently poor, particularly on the upper floors with frequent drops and weak connections. It's been pointed out that the Wi-Fi could generally use improvement, as many guests found it insufficient for their needs. In addition to the Wi-Fi issues, some mentioned that the television signal and water pressure were less than ideal. Despite these challenges, a few guests highlighted positive experiences, mentioning good Wi-Fi in specific instances, such as rooms with a kingsize bed.
Hotel San Carlos offers a charming pool experience that many guests appreciate for its tranquil setting and aesthetic appeal. The pool, which features statues and is surrounded by a lovely garden, creates a serene environment where visitors can relax. The garden and pool area are frequently described as super nice and quiet, providing a peaceful escape from the hustle and bustle.
Despite the positive remarks about its ambiance, there are mixed opinions about the pool's size and cleanliness. Multiple guests noted that the pool is quite small, smaller than it appears in pictures with some even describing it as merely a wading pool or little fountain. Additionally, there were mentions that the pool could benefit from more frequent cleaning as it occasionally appeared unkempt.
However, the overall atmosphere with the pool nestled in a beautifully landscaped garden often overshadows these criticisms. The combination of a pretty garden, nice security staff and the pool's ambiance make it a pleasant spot for relaxation, even if it's more suited for a quiet dip rather than serious swimming.
Location Show Map
Location
Guests praise the fantastic and incredible location, noting it is particularly convenient for their stay, whether visiting the US Embassy or exploring nearby attractions. The presence of greenery, ample parking and the serene environment of the property are highlighted as significant benefits.
Renowned for its cleanliness, the hotel offers a cozy and comfortable atmosphere. Visitors frequently mention the excellent service and kindness of the staff, adding to the overall exceptional experience. The old-style boutique charm and meticulous maintenance further enhance its appeal.
Whether for business or leisure, Hotel San Carlos provides a well-located and secure retreat, ensuring a satisfying stay with easy access to essential facilities and various points of interest in Guatemala City.
Breakfast
However, the reviews also point out some areas for improvement. Several guests feel that the breakfast is too basic for a five-star hotel with mentions of it being very simple, sparse and lacking variety. Some guests were disappointed that only one item was included from the menu and additional items required extra payment. Feedback indicates a need for improvement to meet international standards, suggesting that while many find the breakfast adequate, others believe it lacks the quality and variety expected from a high-end establishment.
Rooms
Despite some comments about outdated bathroom facilities and occasional cleanliness issues, the overall comfort provided by the rooms overshadows these drawbacks. The hotel also receives commendations for its good service with staff noted for their friendliness and a tasty breakfast adds to the pleasant stay. Beautiful room designs and clean environments make Hotel San Carlos a desirable option for those seeking both comfort and convenience.
Beds
Cleanliness
The hotel itself is often described as beautiful, secure and conveniently located, contributing to its overall allure. Visitors appreciate the attentive staff and the hotel's commitment to maintaining high standards of hygiene and comfort.
Though there were occasional mentions of maintenance issues and slightly inconsistent cleanliness measures, the predominant sentiment is one of satisfaction with the hotel's cleanliness and comfort. Those seeking a clean, safe and welcoming accommodation will likely find Hotel San Carlos to be a suitable choice.
Staff
Wi-Fi
Pool
Despite the positive remarks about its ambiance, there are mixed opinions about the pool's size and cleanliness. Multiple guests noted that the pool is quite small, smaller than it appears in pictures with some even describing it as merely a wading pool or little fountain. Additionally, there were mentions that the pool could benefit from more frequent cleaning as it occasionally appeared unkempt.
However, the overall atmosphere with the pool nestled in a beautifully landscaped garden often overshadows these criticisms. The combination of a pretty garden, nice security staff and the pool's ambiance make it a pleasant spot for relaxation, even if it's more suited for a quiet dip rather than serious swimming.
Yes, Hotel San Carlos has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel San Carlos.
No, Hotel San Carlos doesn't allow dogs.
Yes, parking facilities are available at Hotel San Carlos.
Yes, Hotel San Carlos has a gym.
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